As always the service here is top notch! And when L.A. Hearn's has a sale, they really have a sale! March 2020 - Women's Jeans 20% off and that seemed to include all of their jeans! This store has so many useful and unique products. From livestock feed and high quality pet food, clothing to beautiful jewelry and everything in between! During the COVID19 I have been unable to locate dried beans. A friend of mine (Melissa) told me that Hearne's sells them! I purchased two 10 pound bags. You may need to order them through their website or call ahead. I'll be back soon for boots and a purse! Thank you Tina for your help. read more

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Great supply store for all ranch essentials. Also friendly service providing therapy for those who just pulled off of Hwy 101, and/or hwy156. Look for the likeness of Baxter Black on the barn. read more

L A Hearne Company - Baxter Black - Pet Stores Near Me - Prunedale, California

After multiple recent issues with quality of feed at TS I decided to give them another shot. I was blown away by the recent experience! The staff was friendly fast and helpful! I will definitely take all my business here going forward! Im glad I can support a local business! read more

The only friendly workers are the ones that work outside and stock. For the past 9+ years my family has only come across 2 women workers that work inside that were friendly, the rest are rude and ignore your existence. It is much worse now after/during COVID. Super anti maskers, no consideration for others and still ignore that your standing at the register and they are right there and can see you. (I normally only leave good reviews but if service is terrible I'm definitely leaving a review) read more

I stopped here in the middle of a long drive, hoping to find some cool stuff for pets. I found lamb milk replacer which I desperately needed, and the guy behind the counter was able to give me some good advice on chicken feeds. More solidly a feed store than a pet store, but they did have some cat and dog supplies, toys etc. They have a good selection of western and work-wear and also have a large work-shoe store attached to the building. They have a bit of cute household décor and personal accessories. Good place to buy hay/feed/shavings/equestrian tack. Pretty easy to find off the freeway. read more

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This store has the worst customer service ever! Today was probably my fifth try to attempt to shop there. I went in there with a specific task in mind which was to buy my son a pair of warm boots. When I entered the front doors there was a young lady standing there talking to three other employees. When I entered she turned around and looked at me. I must have looked back at her for 10 seconds waiting for a "hello" or a " welcome to our store". When I realized she wasn't going to say a word I maintained eye contact to try to force it and do you know she never said word one? I continued to look around the store for approximately 10 minutes for any type of warm shearling boot. Not one of those four employees standing around that desk came and offered to help me. So when I left I announced "thank you for all your help it was a real pleasure I will not be back!" read more

Seriously the best customer service!! I love this feed store and all the staff. Everyone is always super friendly and willing to help.

Very poor customer service. Have to go out of your way to get help there. Walmart type of work ethic. Workers seemed inconvenienced to help you out. Used to be much better. Can't recommend. read more

On my way down to Monterey, I stopped in, to look at their galvanized water troughs, for my garden herbs. Carlina offered to help. She took me outside and showed the various sizes. She gave me prices, and they were less expensive than the Feed Store where I live, so I purchased two. The guy who loaded them, looked them over, to make sure they were good. I went back inside and looked at their Boot selection...also very good. They even have great Cowboy/Farm style greeting cards and a nice gift selection. It's a Feed & Farm Supply store, but it's cool and the staff is friendly and helpful. I'll be back, the next time I'm down that way. read more

I have been shopping here for about a year and a half. The people are friendly and they have a wonderful selection. I go for chicken supplies. Their freedom feed is great (corn and soy free). Very knowledgeable staff. They don't have EVERYTHING but I bet they might try to get it for you. read more

I own a company that does motorcycle race promotion. We needed to rent a large number of haybales so we contacted L.A. Hearne to provide them. They were supposed to deliver them on Friday morning and the final bales got there on Friday night, thus requiring overtime labor on our part to distribute them. There was a chance of rain on Sunday night and the driver threatened one of our workers that we'd have to pay for the bales if they got wet. This was never mentioned in any early conversation and there was no contract terms. It was all done verbally. And their office was closed by the time I got the word. That's not the way you handle something like that. Instead you get on the phone and talk to the customer about the potential problem, not just have your drive threaten the first person he sees. They did not offer a solution such as offering to pick them up early. We would have happily paid a premium price to have that done. We attempted to work with management on finding solutions to the problem but they refused to even hear of it. "You owe us and you need to pay by credit card right now. And next year, you'll have to pay in advance!". Whoa, we were the wronged party. So, we are out $3,000. L.A. Hearne, may karma come knocking soon. read more

I came in here to buy 4-H whites. This store had run out of the size I needed. While I thought I would have to start going from store to store to find what I need I was pleasantly surprised when store employee Whitney called the King City LA Hearne and asked them to search for the shirt. The king city store did indeed have the shirt and she told me it would be sent on a truck to the Prundale location. I also felt that most of the employees in this store came to ask me if I needed help or if I was finding everything I needed. Great customer service here! read more

I've visited this business a few times. I raise organic fed chickens and am always looking for feed. Every time I've been here, I've had to wait so long to get any service. I would probably visit more, but the customer service is just not there. read more

Pretty cool last of the small businesses, they are a true cowboy store. Neat products and good friendly staff. fun to visit

I love this store. It usually has what ever it is I need at the time. From horse feed and treats, other livestock and pet feeds, tack, medical and grooming supplies. Not to mention some beautiful gift ideas, boots and clothing. I love all the people who work here. They are always wonderful and helpful. I truly love the hometown atmosphere and always a friendly "hello" as I walk in the door. Keep it up ya'll. I see some reviews here are not very good. Well, to anyone who may be reading this, their complaints are far from the norm. Sometimes, you just have to realize that just maybe, it was the customer who walked in with attitude. To all the employees at Prunedale L.A. Hearne, keep up the good work. read more