I have had to move five times in the last 10 years due to our careers. I have dealt with many…read moredifferent types of property managers and landlords. I have gone through some of the most stressful situations in my life with these types of people. This company has two of the best service professionals you will ever have the pleasure of working with, Barbara and Cathleen. They have healed our wounds. The experiences that I have had with them over the last couple of years have been the polar opposite of all of the experiences I have had in the past. Some of their attributes include but are not limited to immediate service response with high-quality providers, follow-up phone calls, and personal involvement to ensure that things were done the way they were supposed to. Most of all I appreciate their enjoyable kind personalities, authenticity, and true desire to serve. I have been through hell and I thought it was just the way it is. These people have changed my perception and therefore affected my reality, They are a true blessing.

I would not recommend these people. They listed a rental on Columbus St in Alexandria and I replied…read more3 times via Trulia, Realtor.com and direct email. Four days pass and I drive down from NY to see the house and I never hear back from "Bill". If you're any sort of professional realtor you don't post an ad all over like that and then ignore the responses. They blow it off because they aren't true realtors building relationships it's just low margin property mgt, like who cares who we stick in here we'll find another body to fill it up.

I highly recommend avoiding Peabody Residential Management Company. Newly contracted with this…read morecompany for management of 2 rented and 3 vacant properties, was hit with a several thousand dollar bill after less than a month of true management of the properties.

As a new tenant for a property managed by Peabody, I have been severely disappointed so far…read more Property listing included amenities such as assigned parking spot and pool but inaccurate - neither was given. Unit was completely different in both cleanliness and disrepair from when it was viewed until start of my lease - I was then told that *I* had to submit a repair request. It is the 4th day of my lease and I am unable to park and stay here because I was just notified that a request needed to be made to the condo association for a parking permit. Lease asks the tenant to have a professional cleaning service at move-out, but the condition I was provided is very unacceptable with grease/food stains in kitchen walls, counter is coming apart, almost every single wall has multiple nail holes and large marks, and the dining room light fixture is hanging from the ceiling with wires revealed.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

The management office are so friendly and professional and will take care of all your request or…read morequestions in very timely manner. I have people wanted to tour the amenities and they were there for us quickly with instruction .

Rented and moved in about 2 months ago. I like this community very much. Its quiet and seems…read morequiet all of the time. My unit, though, has been quite cold. I'm in a corner unit and the cold winter temps this season have caused freezing cold temps in the condo. Have analyzed and resolved some of the issues, which are no fault of the condo association, just things that happen after the fact. Building management (Candee) and assistant manager (Corina) are excellent and really help the residents with questions and concerns and setting up for moves. Corina and the weekend desk folks are wonderful in scanning packages and letting the residents know via email that there is something waiting for us to pickup. Haven't experienced the pool yet as I moved in during the winter and its not yet open. Have walked through the clubroom and it is very nice. The gym is a nice feature, even though there aren't a tremendous amount of machines, it is still a nice touch. The pet policy of not allowing pets to walk through the lobby is a little weird. It makes the community seem like it is not pet/dog friendly. My dog is a registered service dog, so that differs from the pet policy in the lobby. Still, I try to adhere to the rules and regulations for the building itself. It is wonderful being next door to the Westin. They have a nice wine bar and patio, and I have been told the music on the patio is amazing and they have a very nice happy hour. I learned shortly after moving in that the Westin has a special price for Mercer residents if we should need to stay there for any reason. The Westin/Sheraton have a shuttle to Dulles airport and other local drop-offs. Mercer residents are welcome to use that shuttle. Parking for residents is excellent. At least with my unit rental, I have the ability to have a single space for my car in the garage, as well as a storage unit. The storage unit is extremely helpful. Lastly with regards to parking, Mercer has 50 spaces in the Westin garage on the lowest level to use for visitors or if you have a second vehicle for your unit. Its very nice that Mercer pays for these visitor spaces. Overall, this is a well run community. Everyone is friendly from maintenance to staff to the property manager and residents. Again this place is QUIET! I've seen bulletins to keep the noise down, but that must be in another area of the complex because I haven't heard or seen any commotion to complain about. I may look to purchase a unit here when my lease is up. That's how much I enjoy living here! Highly recommend if you can get in, I think you'll love living here as much as I do.

Professional staff, highly recommended. Aaron purchased and managed three townhomes for me since…read more2021. His company has found me quality tenants and very responsive when it comes to maintainence, renewal, dealing with HOA and handling tenants. I only have one or two emails exchange with them during annual renewal. I love it that way.

We rented a unit in Parkfairfax managed by this property management company and their "property…read moremanagement" was a disaster. I experienced constant flooding and sewage leaking from the kitchen sinks (yep, 2 sinks), giant sized insects invading our space, decaying floor boards from water damage, 3 years of uninterrupted mold and mildew, the need for a dehumidifier requiring 4 buckets of water to be dumped daily, and the last stray was a bathroom ceiling leaks flooding the unit requiring a 1 month stay in the hotel paid for by my insurance and I still had to pay the rent for my unit. During those 3 years, I suffered terribly from respiratory problems for the first time in my life. No empathy shown by the leasing agent or landlord for the major and myriad inconveniences. Upon returning to the unit in addition to the floor repairs they used substandard contractors to paint the walls. During my stay at the hotel (on my insurance's dime, mind you despite paying the full month's rent DURING it's renovation) I was not notified that the walls would be painted until AFTER the work was done, nor was my artwork removed from the walls prior to painting. The substandard painters merely painted around my artwork. Essentially their substandard painting contractors sealed the damage free adhesive to the walls with the paint making the artwork impossible to remove without damaging the wall. Moreover, the substandard contractors also painted over the back door sealing it shut. Upon move-out, the property management company wanted to penalize me for the damage caused by their own substandard painters shoddy work, since there're still holding on to my security deposit. Avoid renting through this "property management" company at all costs

Them replying to my review is hilarious being that they won't reply to my maintenance requests…read more I've had a leak for months. No one has come to fix it. Also I'm pretty sure they are inflating these reviews somehow. For a real view, check out the other reviews online. DO NOT RENT FROM THEM AND DO NOT TRUST YOUR PROPERTY WITH THEM!

Amplus left us high and dry. They ignored our calls and became unresponsive after the initial…read morefirst response. I wrote a glowing review and then they disappeared. Avoid this company!

I'm a very satisfied return user. I recently used PMI Loudoun for my property management needs, as…read moreI was deployed abroad for three years. This was the second time I used PMI Loudoun, as I was very pleased the first time and did not hesitate to reach out to its director, Anup, again. I was again very pleased with PMI Loudoun in my second use of its services. Director Anup was again always courteous, thorough and pro-active in tending to my various needs during all three years. Anup was transparent with any tasks my property needed and was diligent about getting the tasks completed with good quality. I highly recommend PMI Loudoun and I would gladly use again.

I strongly recommend PMI Loudoun, for anyone who is looking for a house, they are such of great…read moreteam that help you on anything you need to make your life much easier. Specially Anup who was very friendly, knowledgeable and helpful. My family is very thanksful for all your help. We are very exited to work with you.