It's been a long time since I updated this review. Many many years later, and with a shift in the generations, this exquisite family cleaners is as excellent as it has been for the past 25 years. (Which is as long as I've been coming here.) People: this is a fine, fine cleaners. The sort of place you send your expensive clothes by mail if you do not live in a metropolitan area. This is where you come if you need oily tapenade or red wine taken out of your Alberta Ferretti silk chiffon (which I often do, because I am always sitting in things or the loved one may or may not get a bit drunk and spill his drink on me). This is where you send your gabardine trenches (and all nice cotton items) if you do not want them to become flat and shiny. It's not going to be cheap, but if you want a cheap cleaners, go to the end of your block. (If you happen to live at the end of the block and L&S is your cleaners, man are you in luck.) This is where to come to have cleaned: your pure white linen Ralph Lauren suit with the rhinestone buttons, that pale pink brushed nylon Ozbek dress you bought in 1994 and still looks incredible on you because you wore it only once but you never had it dry cleaned, ALL fine silk, ALL expensive cotton, and anything else (even horrible rayon) that you want to wear for a long time. This is also where you come if you need your mother's 1960s silk gauze prom dress restored for a party where you don't want to be dressed like everyone else. (Their wonderful, beautiful, darling seamstress plucked pieces of fabric out of her bag of scraps to perfectly match the parts on my mother's old dress that needed mending.) When people say, "How can you live in LA???" there are a few places that make it worth it -- just a few! L & S Cleaners is one of them. They have always been, and they remain: the best cleaners in Southern California. read more

After my interaction with the owner's husband, I would never bring my clothes here for dry cleaning. While I was completing a DoorDash delivery today , he spoke to me as if I were stupid simply for doing my job and requesting the required PIN. He didn't say hello or thank you, and his behavior was rude, dismissive, and extremely low-grade for someone who owns a business and he could have easily contacted his wife, who placed the order but instead chose to be difficult. How a business treats delivery workers says a lot about its customer service and who they are as a person. read more

Greg is great! I took a treasured retro style skirt here and was worried that the striping might bleed. Greg gave me assurance he would ensure its safety and hand clean it if necessary. The skirt came back to me like new. Definitely recommend. read more

I made a Yelp account just to leave this review. This is the best dry cleaning service I've ever had. I'm always met with positivity and true hospitality. If you're thinking of going by to get your belongings cleaned, don't think twice. This is your BEST option. read more

I brought my wedding dress in as L&S was recommended by the shop I bought it from. I dropped it off on 11/14 and was told the owner would call me to give me the price. A week went by and he never called, so I had to call back for them to quote me the price. They said they would let me know when it was ready. About a month went by and I hadn't heard anything so I called to check in and was told to call back in a few days because they had no information about my dress. I called again on 12/22 and was snapped at and told that I was supposed to tell them when I needed the dress by. I said I would like it by the end of the year as 1.5 months seems like plenty of time to expect a dress to be done. They told me it would be ready by the next day and I could get it then. I went in on 12/23 and was again snapped at because they didn't think I was going to be there that early. The manager grabbed my ticket and told me the dress wouldn't be ready for several more months because I needed a preservation box. I pointed out that my ticket says "no preservation box needed." They then said they mixed my dress up with another wedding dress. After looking around, they claimed my dress was ready and that it needed to be bagged but that they were in the middle of deliveries so I should go run an errand and come back in an hour. At this point I calmly said I was frustrated because the customer service and communication has been very poor. The manager snapped at me again saying they told me it would take months, when in fact that was never relayed and they just said they mixed me up with another bride. He then snapped that they work until 10PM every night. I merely said, if you tell a customer you will call them or that their item will be ready by a certain time, you should abide by that. The manager continued to blame me and I said I'd be back in an hour. A few minutes later he called to apologize and claimed that he wanted to clean my dress again and that he would deliver it to me free of charge. I agreed that would be fine and asked when it would be ready. He said first week of January so I confirmed that he would call me the first week of January to arrange for delivery and was promised he would. I did not hear anything the first week of January and had to call back on 1/12. He claimed he was "just about to call me" and that the dress was ready and they could deliver it next week. I said no need and I would rather get it quickly and will pick it up myself. I was then told it would be ready Friday. Again, very confusing since he had just said it was already ready. I finally picked up the dress and after saying I didn't need a preservation box, they put it in one. I was nervous to take it away without actually examining the quality of the cleaning since I couldn't see inside the box, but I inspected it when I got home. It appears they did a good job cleaning the dress, and they did knock a bit more of the price down. Nonetheless, I would have preferred paying more for it to be done efficiently and with better customer service. It was not worth the stress to have my dress in limbo for two months. I'm sure getting regular clothing items cleaned here is an easier experience, but they do not seem to have the bandwidth or desire to properly care for wedding dresses and I was told by the manager wedding dresses are their "lowest priority." I would not recommend and would not return. read more

Worst service lost my jacket and blamed me and claimed I picked it up then I hear giggles from behind the counter I notice the owner has two known transgender prostitutes in the mirror trying on coats one happens to be mine he gets it back from the prostitute gives it back to me and yells at me to never come to his store again and oh I won't I really wanted help but didn't have time to wait on authorities and what could they do anyways! read more

I took my wedding dress for cleaning and preservation in July of last year. The owner said it would be ready around December due to a preservation boxes shortage. I agreed because this place was recommended by my bridal dress boutique and I thought I should trust their services. I waited through the end of the year and called early this year in March since I did not hear from them. They said the dress was almost next in line to be cleaned and preserved and it could possibly be ready by May. I told them I was going to pick up the dress that same day and to forget about cleaning it. They seemed shocked that I did not want to wait for it. I received no apology or even empathy for their lack of professionalism or care and wasting months of my time. read more

I bought a wedding dress in it was supposed to be ready by January 20, 2023. after being in touch with them three or four times after that date. They were going to notify me when it was ready because I was moving out of state. I phoned today may 2 they said it was done, and I could pick it up. Everything has been shipped out of state already and when I mentioned that it had to be mailed, he said it wasn't his problem. And the topper it was over $600 to have it cleaned. I would definitely choose a different cleaners. This is not what I call customer service especially for the high prices. read more

the very best drycleaner - always do such an amazing job in cleaning my delicate items such as blouses or dresses - i have gone to them for many years and there is no other drycleaner like them. read more

This is the best cleaners in town. Guaranteed the best cleaning you've ever had. They get all my stains out and my clothes are always perfect. I would highly recommend to anyone. Free delivery to almost anywhere in Southern California. Once you take your clothes here, you will never go somewhere else. read more

Looking for a drycleaner close to my office. L&S is right next door. Price quoted: $40 for a sleeveless sheath dress and $20 for a simple cropped cardigan sweater!!! Seriously???? I didn't ask them to re-make the dress... The gentleman at the cleaners was nice enough to to recommend a drycleaner down the street that "would do a decent job and not ruin my clothes"... Thanks, but that's a HARD PASS!!!! Back to the 805 for my dry-cleaning. read more

Incredible dry cleaners. I have used L&S on items I never thought could be cleaned. To my amazement, they found a way to clean the tough spots that other dry cleaners had given up on. Furthermore, they have one of the best seamstresses I have ever seen. She works miracles on repairs those old clothes that are hard to part with. There is a huge commitment to quality here and they are a nice family run business. You cannot go wrong here. read more

So happy I found this place. I decided to try them out since they are down the street from the office. It seemed a bit expensive. However, they are located in Encino. I told the owner that I was looking for a new dry cleaner and he offered me a discount. When I got my dry cleaning back I realized why their prices are a little higher than other places. The quality of service is amazing. It was totally worth it. I will be a long time customer. read more

Your favorite wedding dress (this is California isn't it) needs a touch up, you have that wasabi stain on your white cashmere sweater.....this is where you take it. Shirley, Barbara and Rene can take care of your laundry and dry cleaning needs. Assisted by Maria and Lisa they will make you feel at home and that your garments will be well taken care of. This isn't your local drop it off and get back something in a compressed plastic bag that looks almost as bad as when you dropped it off. This is where clothes are treated with the care and respect that you put in to your clothes. If you need some tailoring, you can not do better than Osek she has a deft touch and an excellent seamstress, she will make you look great. Say Hi to the ladies from Theresa and Mark read more

Ive been coming here for the past 3 years. I originally started coming here because it was close but continued coming here exclusively because of the attention to detail and the service provided. Its a family owned and runned business and ive never had any problems bringing anything here. They really go the extra mile. If you are looking for a new cleaners in the encino area I cant stress L&S Enough. read more

Far and away the best cleaners. It's a family business that listens to their customers. The quality of the work is just the best....period. But be forewarned, it is not cheap. No matter, if you care about your clothes and want to deal with really nice people, this is the place to go read more

tons of wax was spilled on my new evening gown. I though it was ruined for sure. The wax covered a very large area. They did a great job and it looks amazing! read more

Horrible experience. $26 for two laundered shirts. Pathetic. Won't be back. Have a nice day.

If you have something EXTREMELY delicate that might fall apart in the wash, this is the place to go. It might be a complete pain due to traffic, but worth having your garment cleaned and in even better condition than when you brought it in! They are EXPENSIVE, but if you have a $500 blouse that you want to keep wearing go to L &S. read more

Pricing is a bit more on the expensive side. I brought in a gray suit and 2 ties and pricing was $38.75/suit and $12.50/tie. As a first time customer, they gave me 20% off, but I had two issues: 1) When I dropped off the clothes on Friday, I was told they would be ready by Wednesday. I then said I needed them on Saturday, and suddenly, they were able to do it by Saturday. So why did they tell me Wednesday in the first place?? 2) When I picked up my suit, there was a button missing from the suit, and for the pricing and the "quality" standard they told me to expect to validate their prices, I was not happy. When I called, they said to bring it back in 10 minutes since they were closed. Inconvenient hours and they didn't check the suit buttons. Granted, I checked one sleeve in the store, so it's my fault I should have checked - but hey, I wasn't the one who took the button off in the first place. Go somewhere else for cheaper, more efficient service. read more

This place is all about service and quality. I had a very difficult piece that I wanted cared for in a very specific way. I could not be happier with their willingness to serve me and the ease at which they understood what I wanted. No wonder Neiman Marcus referred me to these people. Since I have brought them everything and have never been happier. read more

This is, by far, the best dry cleaner in the city. They are admittedly expensive, but the service and quality make it actually a value to clean your clothes here. We've been coming in since the 80's. Even after we moved away, we still go back to Encino for our dry cleaning. There's just nobody better for great workmanship! And they are the nicest people! We've sent our friends, and they've all stayed for decades as well. The best of the best! read more