They were really nice and understanding, I wasn't able to take care of my dog due to my mom being…read moreallergic to dogs, They messaged me and they took care of her and found her a good loving family. I recommend them if you are looking for adopting a pet message them for more information. They take good care of dogs and finds lovely family.

These people were great. Had bad feelings with other groups never with them.. There animals are…read moreall in great condition and they take care of everything even food( if u foster) . I couldn't speak higher of them. The donation they ask are not out of line either. Our Missy has been a God send!!

On a Saturday we found a brown common sparrow sitting in the middle of our yard. Alive,…read moreapproachable, but not moving. A couple hours later, dead. 4 days later, another sparrow, the same thing. We left it alone, but kept an eye on it and called Animal Control, which directed(via automated system) to WVAS. I called and after a hold of about 10 minutes, an officer answered & I explained our concern. She told me we are welcome to bring any injured or wild animal we can safely gather and bring in 24/7. She suggested boxing the bird and bringing it in. We did. 15 minutes later, walking in and seeing the same officer I spoke with. Another employee took the box and went straight to the on-sight vet. While she input our name, address & contact #, I mentioned again that this was the 2nd bird in a few days and asked if we should be concerned or notify anyone else. She said no, the vet will see if they can do anything, if it survives it goes to a bird rehab facility for further monitoring, then eventual release. If it doesn't get better, not, then it's euthanized. I was wondering if the bird gets a autopsy to see what killed it. She said no. She then generated an impound code, in case we wanted to check for updates. We thanked her and left, feeling bad for the bird. When we got home - ANOTHER BIRD! This one in our driveway, just staring at our stucco wall. Grabbed a box & gloves, and back to the shelter we went. When we came in this time, she wasn't there, but the other worker who took the first bird back to the vet was. He took the box and away he went again. He returned to update our intake for the 2nd bird. He then told us that the first bird had died and it looked like the 2nd one was now dead. We again voiced our concern that now 3 birds within 4 days were found in very poor condition. Since we don't work in this field, we asked if this is a concern for them. He just stared at the motor and shook his head 'no,' then said he had all the info they needed and the impound code would be the same. We left hoping to not have to go back and we still don't know why this happened. As of today, no further birds found. We also haven't seen any alerts about bird diseases in our area, which is information the LA County Dept. of Health monitors and shares via their website, but it's good to know that we have this facility in the SFV where we can take a wild animal we may find injured or in poor health. After hours, there is a door bell to the right of the main entrance. Someone is always there to accept animals. Cheers! "CC"

My experience at West Valley Animal Shelter was extremely disappointing…read more On July 28, 2026, I accompanied a couple who had driven approximately 4 hours to adopt a kitten that had recently been removed from the euthanasia list. I was there as a representative of Purrrfect Rescues (a nonprofit) to help coordinate transportation and assist with the adoption process. Unfortunately, the experience quickly became frustrating. An employee named "Delfina" began yelling at me Becuase she wanted to speak with the adopters privately, instead of asking me to give them a moment she decided to escalate the situation and yell at me,I was excluded from the adoption conversation despite being involved in coordinating the adoption, leaving me without important information about changes to the plan. Communication from staff was inconsistent, and the adopters were later told they would need to make an additional round trip to pick up the kitten because he was under the required weight for neutering, then return again once he reached 2 pounds. This was different from what we had initially understood and created unnecessary inconvenience for a family that had already traveled several hours. The staff member we interacted with, Delfina, was discourteous and unprofessional throughout all interactions. Afterward, I learned she allegedly made comments about me to the adopters rather than addressing any concerns with me directly. The overall experience left the adopters feeling so uncomfortable that they ultimately decided not to proceed with the adoption! To make matters worse, when I asked for a supervisor's contact information so I could voice my concerns, I was refused direct contact information and was given a phone number and email address that did not work. I was also told a supervisor would be available the next day, only to later be told that was not the case. I appreciate the difficult work that animal shelter VOLUNTEERS do every day, and I am grateful that this kitten was removed from the euthanasia list. However, saving animals doesn't end there. Shelters should also make the adoption process welcoming, transparent, and supportive for responsible adopters. In this case, the process became unnecessarily complicated, and a kitten ultimately lost what could have been a loving home. I sincerely hope management reviews this incident and takes steps to improve communication, professionalism, and customer service so future adopters and rescue partners have a better experience.

Diamonds In the Ruff is aptly named!!! I adopted a pup from them nearly 10 years ago~ so I…read moresuspect I may be a bit partial!!! But they in fact rescue the bottom percentage of dogs from shelters as they are nearly escaping being put to sleep for no other reason than a shortage of space at our "shelters". The people that run this rescue are amazing, have hearts of gold.... and have only one motive~ to save precious souls that are discarded like an old appliance or worn out piece of furniture! I have nothing but praise and the utmost respect for this particular rescue and would never hesitate to recommend them..... They run soley on donations... so if you would like a worthwhile charitiable place to place your hard earned money into- they will put it to wonderful use and you will know that it is money well spent!!! This team runs like a "well-oiled machine"!!!!

I really want to thank Cindy at Diamonds In the Ruff Rescue for allowing my family and I save our…read morebeloved rescued Staffy Hans from being put down due to someone else's dog attacking him and Hans simply defending himself, but injuring the smaller attacking dog. I was literally going through hell just to maintain my own sanity from such a horrible situation!! Cindy put her own stability on the line to make sure Hans could be temporarily held at a kennel until my family and I were able to take him back into a happy and wonderful home again!! We were able to visit him and take him back home without any drama or issues!!! She understood the plight of the bully breeds and was amazing in her level of compassion and support!! Please donate whatever you can to Diamonds In the Ruff Rescue and know many lives like ours are being blessed by such great and challenging work!!! Thanks once again Cindy!!!

Times have been challenging. one f my dogs got sick and I didn't know what to do. Some one told…read moreme about the Rescue Train. I contacted them, and they really came through for me! They helped with the vet' bill and paid for the medication! I am extremely grateful for their assistance. They are friendly and professional; compassionate and understanding. When things get better, God willing soon, I will make a donation. And if you are able, please support this worthy organization!

This facility is an excellent place for rescuing and caring for animals. Not only do they rescue…read moreanimals, the facility has a mobile auto/van that contains a medical operating area that travels to various low income areas to perform neutering of anima inls that need that service. A splend facility!

I fostered a dog for Sweet Angel Dog Rescue and it was a good experience. They gave me all the…read moresupplies and provided veterinary care until she was adopted. I would foster again.

Best team of doctors and technicians!…read more They genuinely care and will always work with you on what you can do.

Dr Tyler was amazing. I can't thank her and her veterinary team enough for the compassion and…read morekindness they showed during one of the hardest times with my dog. The veterinarian took the time to listen, answer all of my questions, and help me make some very difficult decisions without ever making me feel rushed or pressured. She was incredibly kind, understanding, and genuinely cared about both my dog and my family. Her empathy and professionalism made an emotional situation a little easier to navigate, and I will always be grateful for the support she provided. Thanks

Quite simply, Rhea is lying, but I see from other reviews that she makes a habit of this…read more Our interactions until the phone call in which she basically interrogated me, were fine. Post that phone call, my feelings about the way she handled herself Changed, and I was wary of her. Despite her assertion that I had no idea what I was looking for, I told her precisely what I was looking for: a bonded pair of cats that were a little older, say two years old or older. I had just lost my cat and my dog. I had also just lost my husband. All this within four months. I found my house too quiet without the pets and my husband, and that is why I reached out to Rhae. I wanted something to care for, a bonded pair of cats seemed exactly what I needed, having had cats all of my life. I never bad mouthed other rescue organizations, other than mentioning the southern golden retriever organization from whom my husband and I adopted two fabulous golden retrievers. While the dogs were great, the organization was not. Unfortunately, I am in very good company as pertains to being dissatisfied with that group, and I only mentioned it to Rhae when she specifically asked me if I had worked with other organizations. The forum of yelp asks for reviews. They do not ask for only positive reviews, they asked for both negative and positive, and I have given both, so on that issue and only that issue, Rhae was correct. The vetting of my house was not done by Rhae, it was done by the other woman, and we had a delightful time. Rhae is clearly a bitter and unhappy human being who calls anyone slightly older than she "elderly. "Indeed, I have let my hair go salt and pepper since Covid. That does not make me elderly. Indeed, I shared with Rhae that I had a major back surgery the year before, which is why kittens were out of the question because I could not bend as often as they might need me to. That does not make me elderly. That makes me aware of the limitations of my body and reluctant to jeopardize my health. That also makes me someone who wants to completely fulfill the needs of whatever cats I adopt. Don't believe Rhae's gaslighting. It is as fake as she is.

Rhae is nothing but a kind, compassionate woman. She is willing to sacrifice so much for any cat in…read moreneed. Please disregard the 1 star review as it's meant to slander. Here's a pic of my beautiful baby boy I adopted from 2TheResq !

Adopted our puppy Gary (formerly Bacardi) 2 months ago and we truly couldn't be happier. The…read moreprocess to adopt was smooth and quick, and everyone we interacted with at the organization was wonderful. You can tell that they really care for these animals and want the best for them. Thank you for choosing us to be Gary's parents. He has brought so much joy to our lives after losing our 13 year old dog to diabetes earlier this year. If you're looking to foster or adopt, I highly recommend this rescue!!

My son had a dream to be in a room with puppies and today I made that happen for him and my…read moredaughter at Pups Without Borders . They are a rescue for dogs and specialize in caring for puppies without homes. They are a nonprofit so any and all help is appreciated to keep their facilities running. I was so happy to pay for a reasonably priced "puppy party" for my kids to enjoy that would also help animals in need. We opted to have an - In house puppy party event at their facility. If you know anyone looking to adopt a fur companion please consider this place. Finding the facility is a little difficult to find as there's no signage detailing where the business is, but the address is legible outside of it. There's metered parking in the front of the building. Be aware that most of the meters do not function which means, you can still park there anyway. Samantha was our host for our in house event today and she set up the play area and cleaned up any puppy "messes" rapidly along the way. She was very kind and supervised with so much care for my children and those adorable pups. The pups had lots of toys to choose from, water bowls and were just so lovely. If my place allowed animals - I'm sure we would have taken one home! My kids ENJOYED their time and fell in love with these 5 sweet and energetic puppies!!! Core memories were made and for my children this was everything they could hope for. As a mama seeing their faces and joy filled my heart. Today was a good day! Thank You Pups Without Borders!!!