The pool has been shut down for over 2 months and nobody knows when it will be open again. the answer I got when asked was "corporate hasn't gotten back to us yet" I have long ago stopped showering there as they are rarely cleaned. horrible aroma around the urinals one 2 out of 3 stalls in the mens room have out of service on the doors. many of the treadmills have out of order a call is in for service on them. can and msnbc have been turned off so if you want to see news - Fox is the only option. There is a woman who insists on moping the treadmill while you are on it - one time I steppes on the mop and almost went off the machine. Meanwhile the cup holders are full of trash that never gets cleaned. I would find a new gym but this is so closest by far to my home. If you go wipe everything down before you touch anything. read more

i would leave a zero if i could. my daughter signed me up, and added extras to make logistics easier. Turns out the towels they charge for on a monthly basis do not exist and the pool has been out of service for 5 months - now the club is closing Do not waste your money on LA Fitness read more

I signed up for a 1-year membership on Monday 1/12/26 to continue my physical therapy for a reattachment of a quadriceps tendon. I was promised a call that day or the next day to schedule an appointment with a trainer to instruct me on how to use the equipment for the workout prescribed by Coastal Orthopedics. No call. So, I went back to LA Fitness the following Monday and asked for help. The best they could do was take my name and number again and promise a call that afternoon or the next day. No call. So, I went back to LA Fitness again on Wednesday 1/21/26 asking again for help. No one available, but if I would leave my name and number again, someone would call me later that day or the next day... to set up an appointment for the following week! I cancelled my membership. read more

They are permanently closing April 7th. I knew there were issues because the pool has been closed for 6 months.

Absolutely disgusting gym. The only reason it even deserves just one star is the sheer size and convenience of this location. Broken equipment here stays broken for weeks and months. The bathroom? Never has paper towels and urine always on the floor. The staff here doesn't do anything. A few friendly employees, but the rest don't do anything and sit at the front on their cell phones 24/7. Plenty more pictures that could've been taken to show the state of disrepair here. read more

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Staff is very chill and polite, gym equipment could definitely be cleaner/updated seeing how many uses they've gotten along with how many members you see in the gym daily. Broken bikes, very worn down treadmills, I've never seen basketball court being cleaned (still Blood spots on the floor cus homies go hard), showers are pretty "nasty" but overall a nice gym that could allocate funds to make the place look and feel more like what you are paying for. read more

BEWARE: Instructors Are Not Valued It's disappointing to see that corporate and local management do not value their class instructors. Despite strong support from members--through calls, letters, and petitions--many favorite instructors have been removed from the schedule. This disregard for both members and the instructors who create a loyal following is frustrating. If you care about quality classes and consistency, this may no longer be the place for you. read more

Place could be a bit cleaner, but it is what you make out of it. The hot tub is kinda dirty. But at the end of the day it's a gym where people sweat and make a mess. If a little filth deters you, get your own gym or pay for a high end gym. You get what you pay for. read more

Cancelation even when they close the location you were going to is an exercise in anger management. You may think you've canceled your membership but unless you have it in blood, you might just find out they randomly created a SECOND account behind your back to keep charging you for a membership at a location that no longer exists. My bad I guess. Always triple check your bank account because even a canceled membership can come with a secret account they use to still siphon money from you like a parasitic leeches they are. read more

Great gym w/r/t size, types of equipment, and all machines almost always working. Broken ones fixed promptly. Clean gym. My only area for improvement is for clients and staff to put weights away. The policy seems to be "where you used it you leave it". I am there at 5am daily (opening time) and the place is a mess weights-wise. read more

Last night using a pull cable, it broke and slammed into my back, needless to say, OUUUUUCH!!!! I reported the broken equipment to the front desk and that was that. No accountability and no sign on the equipment stating it's broken. And yup, my back still hurts. The guests here do not respect the gym or the equipment. To make matters worse, it's the dirtiest gym in town. read more

TERRIBLE MANAGER AMBER , didn't even want to retain a fresh new client - STAY AWAY! -I would not even give this Gym 1 star. I just signed up in October (mid month) and got charged $140 for activation and first month. Mind you , life happens and I haven't had the chance in two weeks to step foot in the gym , so basically I signed up online but have not actually gone into the gym. The past 2 days I have been getting harassing phone calls already from the gym saying I need to already pay for next month and also my "annual" fee which is $62!!! Wtf? My next month payment isn't due until November 23rd and it is November 8th. Within 2 hours they called me 4 times to make a payment. DISGUSTING ! Shouldn't you get charged an "annual fee" at the end of 12 months? Such a bad taste in my mouth !!!! Never again! Stay away from this gym!!!!!! read more

This place is a dump. Yes, they have lots of aerobic equipment, which is great. The weight room is a total disaster. No one puts weights away, you have to hunt around for what you want. The staff needs to figure out how to make people act like humans. I go to an LAF in florida, and there is never a weight left on the floor. What is wrong with people here? The bathrooms are filthy. Tiles coming up off the floor in the shower, dingy moldy stuff in the grout. The place is just gross. read more

In town visiting and wanted to get a nice workout in. Happy I found this location! Staff was very friendly and welcoming! Looking forward to coming back again during my stay! Thank you! read more

This place tell you the wrong pricing for membership and next thing two weeks later they charge your credit card again. try to get my money back and it didn't happen. they are a rip off go with the edge. read more

Management finally has the mask situation under control, except they need to throw out people that do not comply. Too bad, it's a really great facility. read more

LA Fitness - This was after a worker told him to put on the mask. Off again. Management needs to take action. - Gyms Near Me - Norwalk, Connecticut

Bait and switch. I went in and tried to get a 5 day pass and they asked if they could put my info into the computer, then once it was in there, they said that the 5 day guest pass was for new customers only. BLATANT bait and switch. Sad part is, I gave them my money anyhow. I really wanted to work out and they are the cheapest decent place in town. Sauna, small pool, jacuzzi and PLENTY almost too many excercise bikes, treadmils and stair climbers are some high notes. read more

The lax enforcement of the mandatory mask rule at this gym is very troubling. I use this gym almost every day, and there are always a few people here who are wearing their mask on their chin, not covering their nose, etc. for extended periods of time. This gym was closed down in December due to failure to follow health regulations, and I wouldn't be surprised if that happens again. Otherwise, this is a great gym for running and working out. read more

LA Fitness - Gyms Near Me - Norwalk, Connecticut

Great place to get a workout in! Clean and friendly staff. Sauna is great and the weights are put in their place

I kept my membership here for years, because it was cheap. But, you get what you pay for. The staff are the most arrogant, unhelpful group of yahoos I've ever encountered, and every single time I have to have an encounter I'm reminded of that. Nothing can be done over the phone, no questions answered, no information imparted. You have to visit to find out how much personal training costs. You have to come in to find out absolutely anything. You are not a person here, you are a number. The place has deteriorated over the years and is really disgusting now. Lots of machines are old and out of service, locker rooms have hair in the drains, on the floors. I'm sure there are some good people who work there, but the company is stuck in the 70's version of gym memberships. Save your money. I'm out. Finally. read more

It's dirty and one trainer suggested that I should meet him in a park for training!!! Needless to say he was fired, but no thanks found a cleaner and safer place. read more

Love this gym, especially the new bumpers and rogue style racks they have installed. They even put in a deadlift platform. Lots of room, always very clean and well run. I've been a member for two years and have been to other gyms that have not been so clean, nor well equipped. The management does a great job. The only complaint is that the members seem to be unable to re-rack their weights, but that is more on the member's mothers not raising them to clean up after themselves. Really good mix of people, most are very friendly. read more

There are 5 water fountains in the gym area. The cooling in 3 of them have not been working for over 8 months. I told the people in the front a month ago and they asked me which one, instead of going to find it out and get it fixed. Well, that's a month ago. They are still broken. The men's bathroom smells worst than a New York subway station. This gym has the "managerial" turnover than the burger flippers in Big M. read more

NO HOT WATER FOR 2 weeks!!!! The coldest time of the year and no hot water and no one could tell us when it would resume. Ended up going to the Trumbull location. Guests were so upset but no one knew when and why this was happening. -shower ceiling: black mold spores -shower curtains often ripped -soap pumps broken or empty -men's urinal has been broken for more than 3 weeks Very disappointed. Been a member more than 10 years. I've even tried reaching out via email and after 2 tries and a week after, finally received an email back. Stated that someone tried calling me, but there was no missed call on my end. Someone is lying. I'm canceling my account. It may not be impactful, but management, or district manager of this region need to work on their management team. I don't write negative comments but they need to work on this. read more

The Gym itself is an impressive facility and the hours are better than most gyms that I have experienced in my 13+ years of weight training. They have 2 trainers, Demetrius and James, that really know what they are doing. Most of the other trainers can be seen text messaging and relaxing WHILE training clients. There is even a European female trainer that hordes weights for herself while she is training and she will confront you if you tell her that she doesn't need to take 7 dumbbells off the weight rack for her client. Mats are left on the stairwell which is a fire-code violation, 6-12 plates can be found on abandoned leg press machines from 7:00am-10:30am every week day, dumbbells are left in all areas of the gym for days on end, 20-36 dumbbells are consistently absent from the racks... I have begged the staff for over 10 months to require that the members and trainers to rack their weights. All to no avail. There is not 1 sign in the facility asking clients to return/rack weights. 2 weeks ago, I posted 4-5 signs throughout the gym asking members to rack the weights. I was confronted by an employee because of this. Instead of him being upset with the staff for it being necessary for a customer to post signs and repeatedly beg for them to follow proper gym etiquette, he decided to give me attitude. Yesterday I asked L***** (the card-scanner, girl) for his name because I am considering writing an article regarding the lack of gym etiquette. She responded with "I am going to revoke your membership". I told her that was fine as long as she refunded my $200+ initiation fee. She said she wouldn't because I have been a very uncooperative member... She revoked my membership because after begging them for 10+ months to put the weights/equipment away (which is an insurance regulation and a fire code violation) I posted some signs asking members to rack their weights (how dare me)...it is the only gym I have ever been in that doesn't care about weights, steps, mats, etc strewn all about the floor and fire exit stairs. Instead of being rewarded for my observation and concern for the health and safety of the gym members, my membership was revoked. I have numerous photos of the conditions I speak of. I am now pursuing a lawsuit. On a side note, I learned yesterday that one of the "trainers" at this facility tripped over weights that were left on the workout floor and was on crutches for several weeks. I posted a video on Youtube that depicts my membership being revoked. Just search for "LA Fitness Norwalk". 2 Weeks after posting the vid, I was contacted by the Police Department! The card scanner girl went to the police over a cartoon on youtube! As if the police don't have better things to do. Last week (10/15/2009), a member complained about the lack of hot water and the Police department called him because the card scanner girl accused him of saying she better fix the hot water because he had a pistol permit!!!! He never said such a thing and he doesn't have a pistol permit! Some people are addicted to drama and crave attention. read more

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Clean establishment. Came in for a single day pass. The staff were helpful and friendly. The place was very large consisted of basketball courts swimming personal training area cardio room machinery and free weights. Everything you needed to get your heart pumping. The place also look amazingly spotless and had no order. read more

LA Fitness - Gyms Near Me - Norwalk, Connecticut

Bigger does not equal better in regards to this location. My home location is Stamford and tbh I don't care that it's small, because it has everything that I need and I like that there are multiple floors - it helps divide the different types of workouts. My grievances with LA Norwalk: 1. There is 0 data reception. No idea why, but my phone showed up as roaming and I have unlimited data. This was extremely irritating when doing my cardio because I usually watch something on netflix. 2. There's one small area for mats and barely any weights that you could use. 3. The weight room was a mess - weights were missing and no one even tried to re-rack their weights. There also seemed to be no staff anywhere to re-rack either. 4. The treadmills didn't have any fans attached - but for some reason the TVs are important? LA fitness is already notorious for having low/no AC, so why wouldn't you have treadmills with fans? 5. No place for smoothies/food. I usually grab a banana on my way out the door but there was nothing like that at this location. I'm really confused as to why people like this over Stamford. It's bigger and there's more machines, but nothing is different unless you absolutely *need* racquetball in your life. I just need good weights and a treadmill. read more

A much much much cleaner location than the Stamford. Overall it's actually WAY better. I would switch here if it wasn't a 35 minute drive during rush hour (which is when I hit the gym during the week :( ) The reason I wouldn't give it 5 stars because it's not the cleanest & the best gym I've been to but definitely a really nice one & 100 steps above the Stamford location. read more

Awful, worse location ever, it's dirty, yoga mat are so terribly dirty, no wi-fi, they don't play music most of the time and when they do is so low that u can't barely hear. I recently moved to Norwalk and seriously considering switching gym Too. read more

LA Fitness - Gyms Near Me - Norwalk, Connecticut

Alan did such a great job guiding my through LA fitness and making me feel right at home being that this is my first official Gym membership. His humility and confidence in knowing LA is the place to be made me feel secure about where I was investing my time and money! Thanks Alan & LA! read more

I was a member at LA fitness in Norwalk, CT for two years. The staff were friendly and knew me since I was a regular. I renewed my membership in June of 2021, and paid for the year upfront, as I had done before. I sat down with a trainer, signed the documents, paid $350, and left. To my surprise, I found out two weeks later that I would be moving out of the area and there was no LA fitness near me. I went back to the Norwalk LA and sat down with the same trainer, who agreed that there was no club close enough to my new location. He then told me how i could proceed with my refund. He told me to call LA corporate and inform them of the move, and send a USPS change of address to an email account that he gave me. I paid for the usps change of address, called LA corporate, and sent the documents along within a week. I never heard back any confirmation of my change of address, and when I called the corporate number, I was getting an answering machine. After a month of calling, I got a human on the phone. She apologized to me, and told me that I would not qualify for a refund because I live within 50 MILES of a club (roughly an hour and 20 minute drive). Furious, I asked if there was anything I could do, since no club member informed me of this, and technically I live about 20 miles (a 35 minute drive to use a gym) from the nearest LA fitness. She said no and apologized again. The unprofessionalism of this gym is incredible. If I were paying monthly, I could have canceled my card and gotten out of it. But since I paid upfront, I am at a loss for an entire year of gym costs. DO NOT use LA fitness, as they are not transparent on their policies and do nothing to support regular, loyal customers. They sent me on a wild chase after doing everything they asked, I was ignored by multiple employees, and they still refused to give me a refund. Take your money elsewhere!!!! read more

The facilities are fine, the equipment is modern, there is plenty of capacity and the price is right, but it is *very* dirty. I get the feeling I am swimming in someone else's sweat every time I use the equipment. They don't have antiseptic towels so you are forced to use paper towels and a liquid dispenser, but there are not very many of them, meaning that people who aren't conscientious are less likely to clean the equipment after they use it. I have never seen any cleaning crew walking around, so I'm guessing they do it once a day. Not recommended for germaphobes. read more

Well it's been over a week now and still no hot water in the LA Fitness Norwalk Gym! Really! I've been going for years and the hot water has never worked correctly. I enjoy working out early in the morning and taking a shower and going to work....not last week and it looks like not this coming week either. They tell me they are waiting for a boiler...this boiler should have been replace long ago, they knew they had a problem, how did they know, because I've been complaining as have others for years! Come on now get your act together. By the way my complaint has nothing to do with the trainers or folks that work there, they are all great, it's the management that...... read more

This is a pretty huge gym and the staff are very nice! The personal trainers I have worked with so far really do care and I'm so excited to be a part of this great gym. I used to go to do different gyms in the area and was one of those people who would pay every month and never go to the gym and no one would call me because they were still getting their monthly payments. I had Gunney, one of the personal trainers here actually reach out to me and brought me back into the gym and I'm actually motivated to come in now and take care of my health and fall In love with working out again. The kids care is also a huge perk for me and I am just really happy with my decision to continue with this gym! read more

Nice place and good staff. The sign up process was a breeze, the sales person Phil was awesome. Very knowledgeable and had answers to questions. Made us feel welcome. read more

A zoo. People walking around without masks, singing at FULL volume, videotaping themselves, belching at full volume, leering. Very uncomfortable setting with all of Norwalk's finest. read more

Place is nice , staff is horrible. Love the pool area and the weight machines are great...... Staff has never been helpful and I've been hung up on multiple times when calling. Anthony is horrible... read more

LA Fitness in Norwalk has some of the nicest and knowledgeable fitness professionals I've ever encountered. I highly recommend this gym. My entire family (ages 14-54) joined and we are all so glad we did! read more

This gym was bad in 2015 and still is today. It's probably the dirtiest most poorly run gym I've seen. The pool (the only reason I'm still a member) is not very sanitary and is typically out of order. Oh and your lucky if you ever catch them on a day when the hot water is working. Pathetic. read more

I am so disappointed that you can't get MSMBC on the treadmill TVs. At one point you can only get Fox. Is this a political statement from LA Fitness? I complained and it took over Month and got CNN back but not MSMBC. The gym should be a political free zone. Pls fix this and get MSMBC back! Thank you. It would be appreciated. read more