Not only was the food outstanding but Dustin was very polite and went above and beyond great customer service. We came in 15 minutes before close and had traveled from out of town. Dustin treated us as if we were the first customers of the day. Even though they were getting ready to close, he went out of his way to help us with anything we ordered and even made suggestions. My got sick and Dustin and the Manager were very helpful helping us get her to the car. You don't see customer service like this very often! Definitely will come back! read more

I like this location from all I had visited and seems to be more crowded at all times. They always have various pastries available and never stingy on sides of strawberry jam. Pretty fast moving line. I can tell it's alive here! read more

Wonderful breakfast croissant sandwich. Ambiance was warm and inviting. Service was self order and the staff would bring to our table. Hardly any time at all and food was delicious. read more

Decent place to take a lunch break. Disappointed to see very few vegetarian options on the menu... they used to have way more but have changed their menu! If you ask, they are willing to accommodate. The tomato basil soup is great and so is the penne pasta and french toast. Their pink lemonade is the best! La Madeline is a nice casual place to have a stop by at, nothing too fancy. read more

Just a cafeteria. Thought it was a restaurant. Food was not fabulous and small for the price. Very disappointed.

Terrible service. Busser set her tray of dirty dishes with a rotten smelling rag next to our table and left it there. I had to move it myself. Check your bill--two people in our party of four were overcharged. Tired old building in need of repair. I caught my elbow on a broken piece of wood along the wall that had a big screw sticking out of it. It looked like it was old damage and the manager said he knew about it but couldn't get anyone to fix it. Absentee owner, sounds like, or just doesn't care. Decent food. Not imaginative, not all that French to be sure. Prices are fair. Coffee is kept in an urn too serve oneself but "French" one of the two styles offered, was empty. It's a nice ambiance (other than the hazard), and crowded--no idea why. Just not good. read more

I used to love their Caesar salad. I ate one almost daily. I stopped in to grab one and not only was it completely tasteless and watery but there was no cheese and a little side is dressing that just didn't taste right. What a waste of $5. It was to go so I didn't know till I actually ate it. Never again. read more

I think this is the last time I am eating in La Madeleine. I stop coming here for a while because I notice that every location is cutting corner. But I was really hungry and La Madeleine is the closest place to eat. I ordered chicken pesto pasta and a side of salad. I was given a salad in a small saucer. There's not much in there, I understand that it is only a side order that cost only 3.29 but at least put it in a small bowl so it does not spill every time I pick a salad. They make it appear that they give you plenty of salad by putting it in a small saucer. My chicken pesto pasta sauce is water down and have some shavings, shavings of chicken in there!!!. Very salty. This place is cutting corners and it makes me sad because I used to love coming here. For the money that I paid, I can get better food in Olive garden or add a bit more and go to Cheesecake Factory. The small baguette that comes with the pasta is the only thing that is really good. read more

absolutely everyone here was rude from start to finish, ignored us, and we waited for our food that was sitting on the counter for a while. we came in 30 mins before closing for a plate of pasta and were treated like we barged in after closing. below average food for the amount of attitude was 100% not worth it. read more

This place is great for a quick bite. Had the tomato basil soup and it did not disappoint.

Left expensive sunglasses by accident at our table. Came back 10 mins later and the staff said they had found them and left them by the register, but that they were now gone. They tried getting in contact with the person who had been working to register and who had just left, but they said they couldn't get a hold of him. Basically got blank looks from the staff from there; the manager eventually took my name and number and said they would call me. Obviously I never heard back. Have never had anything like this happen before (especially when an item is found by the staff and then lost again.) Will never ever go La Madeleine again (this or any other locations). read more

I generally avoid cakes because they tend to disappoint me, but I actually LIKED their sachertorte. It was good. The cake itself was the epitome of decadent, and also super moist--I have no idea how they do it. I finally understand why cake boxes at supermarkets say MOIST (though of course, they aren't...). I finished the whole slice, untypical for me. The cream cheese diamond that says "sacher" was also delicious with the cake. The chocolate frosting on top feels just too sweet, but I consumed it all anyway. This cake is indeed very sweet and decadent, and I wished for milk the first time I had it. The next day I tried it with milk and strawberries, to tone down the intense sweetness, only to realize that the cake is meant to be the way it is. Enjoy the indulgence. read more

la Madeleine - Moist and decadent. It feels too sweet but truly is perfect. What an contradiction! - Bakeries Near Me - Austin, Texas

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It was cold, so it's a soup and sandwich day. It was our first visit to La Madeleine in over 20 years and the first time at this location. We walked in and were immediately confused. There were several customers milling around the front and no one said boo to us and ordering protocols was not obvious. We both order soups and sandwiches and look for a place to sit down. With a number of people occupying tables long after breakfast was over and dirty tables everywhere, it was difficult finding a place to sit down. The food was mediocre at best. The french onion soup was near flavorless and the lentil soup was very al dente. My sandwich was very thin on protein and my wife's sandwich order was wrong. It will probably take another 20 years. read more

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Stopped in for breakfast and no one was at the door or register, I asked the guy behind the counter if I seated myself and he pointed to the dining room. I sat there for 5 minutes then wondered if I was supposed to order at the counter. Approached the woman behind the register and asked if I was supposed to order at the counter or if there was table service. (I had seen no menus at this point) she asked "for food or coffee". I said food, she pointed to the dining room/counter and I asked again do I order at the counter? She didn't seem to understand me. I left and went the th me bakery cafe across the street. Someone should be greeting customers and it should be someone that can easily communicate without just pointing. read more

Great service and food. The people who work there are very friendly and helpful. Thank you!

I'll start off by saying this place is sinfully delicious. I ordered strawberries and cream as a side note with coffee. It was the best I've ever had. I believe the cream had some form of brandy or bourbon mixed in. Sadly they didn't have fresh squeezed orange juice, so I opted for water and coffee with my breakfast. Everything was very fresh and well prepared. I most definitely will be back to enjoy another serving of strawberries and cream.....I'm already salivating. LOL read more

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Food is delicious and fresh. Went in around lunch time, quick service. Employees were kind and reliable! Definitely recommend the pasta with a side of shredded chicken and the salted baguette! read more

They are a franchise so there isn't much to say but compared to other locations the staff is a lot more friendly and attentive. The restroom was clean and there is plenty of parking. The only con is that the service is a bit slow but since they are friendly it is very tolerable. read more

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Great for breakfast lunch or dinner! Healthy yummy food and wonderful service from their always pleasant and friendly staff. Today my bf and i came in for breakfast. He had the American breakfast which comes with your choice of eggs sausage and a crossaint. I had the Parisienne eggs Benedict. Poached eggs with hollandaise on a bed of ham bacon on a crossaint. Super yummy and VERY filling. We had the unlimited coffee cup and of course some of their yummy bread and that jelly! !strawberry is my fave. Of course I'll be back! ! read more

SOMEONE PLEASE FRANCHISE LA MADELINE IN SOCAL!! Think Panera Bread/Corner Bakery but FRENCH w/ the cutest cottage decorations. Tomato soup wasn't bad but the Tomato Basil Pesto Pasta Salad was terrible. Uck. Sean F. said he's been eating their French Onion since a wee-lad, so maybe that's a better option to try. You can ask for extra cheese on top too! Also shared a caesar salad, it's hard to get that wrong so there's nothing to comment on there. I ordered at least $25 in desserts and thoroughly enjoyed myself. TBH though, their signature (or what seemed heavily promoted) linzer cookie was cute and heart shaped but Knott's still makes it better :X The little creme brûlées were DELICIOUS though. read more

Great lunch experience. Staff really knows how to hustle during peak lunch hours. Amazing baked goods. Lunches are priced affordably and the quality is top notch. You can order a la carte so you only spend and only eat what you actually want to. The interior decor and feel is very cozy and inviting. There are also tables outside on the patio. The lunch service does not involve any waitstaff, you simply grab a tray and order up like one would at a cafeteria. If the kitchen needs to prepare anything they give you a number and you put it on your table. Super simple. After you fill your drink be sure to look to your right. There is a little container with a clear plastic cover full of free sliced breads. 3 different kinds and they are all fresh and delicious. There is also butter and 2 different kinds of fruit spreads. French dip sandwich with au jus and also the chicken salad sandwich on croissant were divine. Tomato basil soup was amazing. Caesar salad had very fresh greens and perfect amount of dressing with long rectangular croutons instead of the normal hard to spear with your fork square ones. Restaurant was very clean. A bit noisy inside but at peak lunch hour this is to be expected. If possible park on the north side of the building or park across the drive. Getting in and out of the parking spaces closest to the entrance is kind of a pain. This would be a great restaurant to take a date to! read more

The atmosphere here is great, relaxed, the staff is friendly. They have the best Ceasar salad, the dessert s are delicious. There soups so tasty, their cookies... It is a must go every week, by yourself our with family. Coffee is good too. read more

Served frozen waffles that were not warmed through. Latte had the burned milk on top. Unfortunately, this restaurant has gone downhill. read more

la Madeleine - Dark spot on side of cup has the burnt milk. - Bakeries Near Me - Austin, Texas

I can't compliment their staff enough, from the managers to the amazing people who bring the coffee to the table. They are all so kind, helpful, and genuine. My first experience at this location left a lasting impression that has me coming back daily. The manager had me download the app and blew my mind with the rewards program and treats I can get. The coffee is fabulous! The creme brulee cheesecake to die for and the chicken la Madeline is my fav. Perfect spot to get some work done and unwind. This place brings back memories from french class in middle school enjoying French cuisine. So greatful to be moment away read more

I'm so sick of this, every time I order delivery from them (through one of the many apps they're on) they don't accept or sometimes they'll accept and then cancel it anyways. In instances like tonight it especially sucks because I waited 30 minutes thinking I was going to get my food, then they cancelled, and now it's too late to re-order, or order from anywhere else. Can't do pickup because I'm sick with strep throat. All I wanted was some soup :( read more

It's Easter and if course this place was crowded. After we got our food the line got smaller of course. I thought the food was just ok, but kind of pricy. My wife got her espresso drink after I had to go ask where it was. The manager brought us a gift card for having to wait. Well if my wife hadn't said anything we would have just left after eating. Thank you so much for the gift card, totally wasn't expecting that. read more

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This is a very cute and great restaurant love the food and I love the Bathroom as it gives you a free French lesson while you use the restroom the staff is so friendly read more

French fast food. I almost tasted everything there. I can list things I like. Grilled Chicken salad - healthy French Dip, Shrimp Crpe, half Rosemary Rotisserie Chicken - good deal Quiche Lorraine - very French Potato Galette - but too oily french onion soup, Tomato Basil soup, strawberry with Romanos sauce - the sauce has liquor in it Chocolate croissant - good breakfast bread Tiramisu - rich Of course they have boring meal too, like American breakfast. A good place for friends to get together for Sat or Sun breakfast. read more

I used to love La Madeleine. The last couple of times I have been here have been.... ok. (2 different locations). I prefer Mimi's Cafe. On my last visit to La Madeleine I got some yummy iced tea, it was some pomegranate berry stuff. The tomato soup was good as was the chicken Caesar salad... but it was just good, not yummy, or amazing... There are so many other better places to go, why go here? read more

I give a 5 star just for their pastries. Omg their pastries are just delight and heaven. I don't have any problems with them. I think it's great to come here when you have a sweet tooth! Their fruit tarts are Devine. their actual real food food is OKAY&DECENT. Not really anything special or "French like". Whenever I come back to, I expect better experiences but nothing has changed. Just the same old same old. Pricing is okay, I guess its equivalent to a chipotle bowl. Their service needs to improve. Sometimes they take forever to get the customers going. So expect long lines during lunch/dinner. Moreover, everything is okay. Worth a try. JUST TRY THEIR PASTRIES OK. YOU WILL NOT REGRET. read more

la Madeleine - Great on a windy day. - Bakeries Near Me - Austin, Texas

The croissants were phenomenal and the coffee was divine! My husband had a breakfast croissant that he said was wonderful. Prices are about average for Austin. read more

I love la madeleine for the atmosphere! Had the pasta with chicken and it was delicious!! You can have free bread and jam, too. There were plenty of seats available around lunch on weekdays. read more

la Madeleine - Bakeries Near Me - Austin, Texas

La Madeleine has good food at a reasonable price. Today the staff seemed rushed although there wasn't a line for service. The young lady at the salad station was new but she and her trainer communicated well. The cashier was not very communicative and rushed me through. It wasn't a very welcoming feel although I've been here many times before. He probably just needs coaching on customer service and communication, something the other members of his team could help him develop. If you've not tried La Madeleine, you should. It is a cozy casual dining experience. read more

I come here a lot for their "salad sampler", price is appealing and the portion is just, perfect, but today, I did not enjoy the experience, I hope other La M isn't like this one at Great Hills Tr... I stood in-lone for a long time and no one was there to assist except this new cashier, poor guy! Then a woman showed up and started serving the salad sampler menu to the people behind me, I was like, what the.... I , of course, apologized to the people behind me and approached the server and said, "when u r done with them pls give me the spinach salad with chicken and French Onion soup. The server was not friendly at all...she gave me tuna salad instead, with jalapeño..ewww. The line was so long that I thought I would just hv the cashier guy assist me since he's the one who's also in charge of serving, the soup. When I told him I want the chicken salad not the tuna with that nasty jalapeño peppers, he said they are out of the chicken!! So my only option was to replace it with strawberry Romanoff . Oh, the onion soup, he couldn't find the toasted breads so he took my soup somewhere n came back with crumbs! *See attached photo!!! I did pay him 15% tip but on the receipt it said "Host: Fabiola" . That tells me the girl who was serving me the tuna was Fabiola!! Urgh. So disappointed!!! Will be a long time before I go back! Yikes read more

la Madeleine - Salad sampler, - Bakeries Near Me - Austin, Texas

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Very good for chain food. The sandwich and soup combo is a great deal. I really like the chicken pesto sandwich and the tomato basil soup even though I'm pretty sure neither of them is good for me. When you're making mass produced food I think salt, oil and cream are your best bets to make something tasty. If it was just about the food, I'd give it only 3 stars, but they atmosphere inside is just really cozy and they have free Wi-Fi. There's even a gas fireplace in the middle of the main room and getting one of the tables right by it can have you feeling like you're in a totally different place. read more

Ordered pickup and order was never confirmed by restaurant so I did not know when it was ready. When I went in to pick it up the "bowl" of soup was no bigger than a cup. Went and asked and they said that is a bowl. Also made requests like no mayo and sandwich had mayo on it. read more

I have been a long time fan of la madelein. However, the last two orders from the Mueller location were disappointing. Half the order was left out and I wasn't ever reimbursed. The grilled cheese was a sad excuse for a grilled cheese- not grilled or toasted, just white bread with barely melted cheese in the middle. Kids pizza tasted like it was straight from a freezer. The famous tomato soup has gone downhill- tasted very tart. If I visit again, I'll stick to the pastries. read more

Great la Madeline. Clean trays, good service. Overall we were satisfied! If we couldn't find something the staff did not make us feel inferior or afraid to ask, the ambience was nice and the food was beyond fantastic. read more

la Madeleine - Creme brulee - Bakeries Near Me - Austin, Texas

Good pastry and french onion soup, la Madeleine chicken is a bit dry but healthy. Always enjoyed their chocolate tart and lemon tart. read more

This location is the worst. I've had la Madeleine so many times and is one of my favorite restaurants. But this location has messed my last 4 orders. This place isn't a cheap place so these mistakes add up to a significant dollar amount. My last order was canceled after I waited 30 minutes. I won't be back to this location. I would avoid it. The sunset valley location is way better. read more