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    La Monarca Michoacana

    3.7 (3 reviews)
    Closed 10:30 am - 10:30 pm

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    Recommended Reviews - La Monarca Michoacana

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    2 days ago

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    11 months ago

    Helpful 8
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    4 months ago

    súper mal servicio nos dan las cosas a la mitad, no tienen las cosas que anuncian ni nadaaaa

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    Freezing Cow

    Freezing Cow

    3.5(120 reviews)
    0.2 miEast Tulsa
    $$
    Locally owned & operated
    Curbside pickup during COVID-19

    If you're looking for a nondairy option, it's great. It's rolled ice cream. The Service is great…read morethe ambience is fun. You get to watch them make your rolled ice cream. Very laid-back after dinner treat. We can hang out talk to the people in your group. Great place to go when you want a little more time with family and friends after dinner. I like the mint with a Hershey chocolate topped with whipped cream and caramel sauce. You get your choice of two toppings.. lots and lots of many choices!!

    I had one of the worst customer service experiences I've ever encountered at Sonic Drive-In. I…read morestopped by around 6:30 a.m. on Monday--like many night shift workers, this is my "dinner time"--and was immediately met with disrespect. Instead of a simple greeting like "Welcome to Sonic," I was bluntly hit with "What do you want?" over the speaker. No courtesy, no professionalism--just attitude. I let it go and said I had a mobile order for Larry, only to be told "pull forward" in a rude, demanding tone. It didn't get better. When my food came out, the employee practically shoved the bags into my face--aggressive and completely unnecessary. At that point, it was clear this wasn't just a bad moment; it was a complete lack of basic customer service. I called the store to speak with a manager, hoping to resolve the issue. Instead, I got even more unprofessional behavior. The manager dismissed the situation with "I'm not the one who did that." That's not the point--you're the manager, and it's your responsibility to address how customers are treated. When I pressed the issue, she escalated things further by cussing at me over the phone. Completely unacceptable. I've already filed a formal complaint with corporate, but given that complaints appear to be outsourced and handled with little accountability, I'm not holding my breath. If this is the standard of service at this location, customers should seriously consider going elsewhere. Respect costs nothing--and this place seems unwilling to offer even that.

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    La Monarca Michoacana - icecream - Updated May 2026

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