Having a very positive experience. It's not handyman cheap, but they are pros. Sincere and…read moreresponsible and courteous and seem to really care about the details. They worked with my schedule and have been very quiet for construction work.

I reached out to Fireplace Freddie via Yelp to get a quote on a new Chimney Cap and 2 Dampers. The…read morerepresentative from this Company communicated via Yelp's message system and asked a lot of questions. Then gave me a lot of information that I had not asked for. In any case I did not feel comfortable with the communication I received. I was not looking for an educational course on Chimneys. I went with another Vendor that Yelp had recommended and I am very happy with the service and communication they provided.

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

Called for an Estimate on a New Chimnney Cap. & Dampers. No…read morerepairs, just an Installation of a Chimnney Cap & Dampers. They wanted to charge an $80.00 fee for an Estimate.

What went well? Everything. Easy to communicate with, pleasant and very knowledgeable. You can't…read morego wrong with Bill and we'll use him again for sure.

5 stars for ease of scheduling and for the sweep. Would add another star if yelp allows it for…read morekeeping the prices reasonable and teaching us how to maintain our fireplace. We have an over 100 year old fireplace that needed cleaning especially after the fire and ash we've had around the area. Bill came out the next day after scheduling with him on the phone with his assistant and helped us cleaned our old fireplace. He also gave us a checklist of what to do and recommendations on where to buy fireplace items if we decided to go that route in the future.

Chimney services always comes with lots skepticism; it's not a usual services like plumbing, and…read moreit's not a necessity. Selecting CB is a right call. Joseph is pleasant to work with; he appears knowledgeable, considerate and delivered as promised. We took his advices and went through major works. The result and process is satisfactory. Highly recommend.

Joseph was awesome. He came out to inspect the chimney on our first home and was on time, friendly…read moreand super knowledgeable. He walked us through everything, explained why the chimney needed a cleaning, and pointed out that the galvanized chase cover should be replaced to help prevent future water damage. As first-time homeowners, we really appreciated how informative and thorough he was. He took the time to answer all of our questions and explain everything in a way that was easy to understand. We left feeling much more confident and would definitely recommend Joseph and The Chimney Brothers!

I stopped by this business to inquire about a fire mantle replacement for my home. I was greeted by…read moreDebbie, who was very knowledgeable about the work done at this facility. After a brief discussion I proceeded to make an appointment, which subsequently lead to an in home visit and measurements taken. To my knowledge, this business offers natural stone (1 year warranty) or cast stone (15 year warranty). I went with the 2nd choice. They been in business for years. After 4 weeks, I received the call that my mantle was ready for final inspection and install. Francisco & Juan Torres came to my house to install the mantle. They arrived on time ready to work. The job required demolition of the old facade and of course, new install. I can not stress enough how pleased I am with the quality of service that both Francisco & Juan delivered! They took the time to do all of the prep work, maintained a clean work area through out the immediate work area, without creating any inconveniences for me. Francisco & Juan completed the job on time while delivering exceptional work!They took the time by paying attention to every detail during the installation and custom fitted pieces to achieve the best result. I was very pleased with the outcome! My mantle looks amazing! Thank you! I highly recommend So Cal Fire Place Mantles for their quality product, and high degree of professionalism and dedication to the work that they do to ensure maximum customer satisfaction. I highly recommend them to anyone. You will not be disappointed. Thank you!

Socal Fireplace is the best!!! I'm so happy with my salesman Joseph he was so honest and helpful he…read morealways told the truth no matter what and I really appreciate that. The service and installation was beyond expectations! what a huge difference from my 1968 fireplace which was so ugly. I highly recommend SOCAL Fireplace.

If you're looking for top-notch service, crystal-clear communication, and skilled on-site fireplace…read moretechnicians at an extremely competitive price you should stop searching and call these guys immediately. From start to finish, my experience with them was outstanding. Their customer service team is genuinely a cut above the rest. They were responsive, friendly, and incredibly knowledgeable, making sure I understood every step of the process without ever feeling pressured or rushed. Their technicians arrived earlier this morning (on time, ready to work) proactively slipping on shoe protection not to track in outside dirt into the home (without being asked mind you) demonstrating professionalism and expertise while troubleshooting and resolving all of our issues with a control module for our Montigo Gas Fireplace. Their pricing was far more competitive than any other company I contacted, without sacrificing an ounce of quality or service. It is rare these days to find a business that combines value and excellence so well and I'm grateful to now have their contact saved in my phone the next time I need help with one of my fireplaces. I couldn't recommend Burbank Fireplace & BBQ more highly. If you want a smooth, stress-free experience with results that exceed expectations, this is the place to go!

Great selection of fireplace products and very knowledgeable staff! We had 2 fireplaces inspected,…read morecleaned, connected to gas, and had the interior masonry painted. We went with glass stones over the grate (vs. logs or canon balls) for a sleek, modern look. The 2 men who did the work were pros. We appreciate the extra steps taken to cover and protect our floors and furniture, plus their taking the time to explain what they did, and how to operate and maintain the fireplaces for maximum longevity and enjoyment.

Fireplace: Majestic Jade 42 in direct vent gas…read more This year using the remote, the fireplace wouldn't turn on the vent system and fireplace. Called several companies who said they would not service and found one who charged me $250 to diagnosis the problem and said I needed a new control module and wanted to charge me $2200 with no guarantees that would solve the problem. I was like dude.. the fireplace itself is $3000... why am I not getting a brand new fireplace then... I asked them to itemize the estimate ... no response. So I called up Harry at Royal Fireplace the day after Thanksgiving and he immediately referred me to Juan. Juan came over the next day and he immediately diagnosed the problem as a faulty remote. He had a new one with him and used it to continue to troubleshoot and make sure the fireplace and venting system were working properly. He checked the wiring, the venting to the outside and the venting system under the house. He cleaned everything. And all that was $450 including the new remote. Highly recommend!!

Communicating with them was very difficult.. Harry wouldn't make a definitive appointment even…read morewhen I said it could be a few weeks out and he didn't understand what I was saying when I said I couldn't open my flue. I wouldn't recommend them from my experience..

I hired this company to repair my fireplace. They did an extraordinary job from the moment. I…read morecontacted them, everything was handled professionally and quickly they came out, assess the situation, gave me a very reasonable bid, and scheduled the work they indicated the job would take two days, and they were finished in exactly that much time the work was extremely professional, and they kept in contact with me the entire time. I would recommend this business strongly.

Johnny and Kelly are 1st Class!Johnny came out and checked out the existing conditions and made…read morerecommendations of what type of system to install. Kelly was on top of scheduling, change request, and billing. The Crew did an amazing installation and clean up. I would recommend them to anyone in need of chimney inspection, cleaning, and/or gas log installation.

Ben and his crew at Caspian are great! We had them install an electric fireplace. They were quick,…read morequality, and friendly. We've worked with a variety of different contractors over the years, and it's usually the same deal - they're hard to reach, they do an okay job, and they leave a mess (or maybe even damage) behind. Not Caspian. They were great to communicate with, they did quality work, and they left our house in the same shape it was in when they arrived. Cut to a few months later when the fireplace was malfunctioning and needed to be replaced (no fault of Caspian). Ben and his crew came through again. Easy to work with, affordable, and a quality result.

We reached out to Ben to help us update the look of our traditional brick fireplace. We had an idea…read morein mind and Ben was able to get creative to bring it to life! He even customized a hollow wood mantle to go over the existing brick to help us get the look we wanted. Throughout the entire time, Ben was very quick to respond, helpful, patient, and communicative. He would explain things in detail and went above and beyond to share some helpful tips with us, like how to best hide our wires for mounting the TV. The team did a wonderful job and I highly recommend Caspian Construction for any of your home projects!

Five star quality service!! Louis is Great, came with a quick fix & got the job done! Cleaning…read moreservice made our chimney look brand new! Exactly as we requested!!

Very thorough and professional. They covered everything with plastic so as not to dirty the…read morefurniture and floors,, They showed me a video of the work being done inside the chimney. Steve came alone to finish the job, and when work was completed, he vacuumed and swept the floors clean. They will email videos/pictures upon request. I highly recommend The Chimney Guy.