LA Solar Group installed my solar system and I'm so happy with the choice I made and the customer service they provided special thanks to Sergio for excellent customer service read more

I can't keep my 5-star review up after going through a leak claim process using their "25 Year Roof and Penetrations" warranty. I'm currently writing this review with a hole in my master closet and water leaking through it with rain currently happening. Too long didn't read: LA Solar Groups Roofers and Customer Service ghosted me, leaving me with a leak to deal with on my own. No-shows appointment, with no explanation after several assurances and asking me to re-confirm for another appointment a week out and with 5 days of heavy rain from now until then. I notified LA Solar of this leak 4 days ago, on a Thursday. I had my third-party roofer come out to take a look on the same day, stating that this leak was caused by the solar company (LA Solar Group) and that to contact them for the fix. I warned them that rain was coming the following Monday evening and Tuesday all day. On that same Thursday, I was told by Customer Service (named Amethyst) that someone would come out that tomorrow (Friday). The next day to follow up, I reached out to Customer Service once again, this time someone by the name of Candice, she stated the person giving the information yesterday was incorrect, that no one will be showing up today (Friday) that Amethyst was new and actually mean the case will be reviewed on Friday. Candice stated that she was going to expedite this case and to send photos to Customer Service and Roofing. The same day, after no answers after sending photos the morning of and after finally getting a hold of someone, they stated to look out for a text to schedule me in for Monday 01/09. I kindly ask if at any all possible, to send someone out the same day on Thursday 01/06. The gentlemen by the name of Jack stated their roofers were in Pomona and might be able to but no promises and will contact me back. I notified them that it WILL be raining on Monday and Tuesday so it's cutting it really close. Later that Friday at 3:19 PM, no word back from Jack to have the roofers come by from Pomona, I received a text requesting me to confirm for a scheduled visit for Monday 01/09. Awesome! I reiterated that to please confirm that if they come out and are unable to repair it in a timely matter to patch it up so that damage will not further be caused. Monday morning rolls by, the day of my supposed scheduled appointment date. I call in to Customer Service and spoke to Sophia, she transferred me to someone and they assured me that someone will be coming out later today (Monday afternoon). The afternoon rolls by and no calls, text or anything. A little worried since rain is in the forecast tonight, I phone back. Once again, they assured me that someone will be out and I am their last appointment for the day. 4:12 PM that same Friday, I get a text from the same Customer Service line that originally confirmed me for 01/09 is now confirming if I'm available for 01/16, the following Monday. That's 7 whole days with no explanation of why I'm being bumped. That's 5 days of rain and thunder storms in between now and when they're supposedly going to come out. This is unacceptable. Avoid LA Solar Group as much as possible. This was my second property I've had LA Solar Group work on, there was no issues up until now. You'll immediately get a human to speak to when pressing "1" for sales in a rainbow of languages but good luck attempting to reach anyone in support or roofing, scheduling, monitoring with any answer if you happen to even reach them.. after calling over a dozen times and leaving multiple messages, emails and text. Was going to get a home battery from them but no way now... read more

LA Solar Group - Forecast - Solar Installation Near Me - Sun Valley, California

*update* After I stopped payment with my bank, someone from the company FINALLY reached out to me via text... TEXT!!!!!! And asked for the Escrow Company's information so that they could start getting paid. Are you even serious? I can't believe the level of unprofessionalism I've experienced with this company. It's May... I sold this house in December. read more

La Solar installed the system 2 years ago, the system performance is outstanding the quality of the work is really good and fast, I'm paying mostly 20$ a month for utilities, Thank you. read more

My 7.54kW system is still running strong after 9+ years of operation and over 100 MWh of power delivered. LA Solar did a great job with my solar installation and the system reliability is proof of that. I hope they continue to provide homeowners with quality solar installations. read more

LA Solar Group - Over 100 MWh of power generated since my installation with ZERO failures after 9 years of operation. - Solar Installation Near Me - Sun Valley, California

Exceptional service from Gurgen. He took the time to explain the installation process, answered all my questions with patience, and ensured everything was done to the highest standard. Thank you read more

These guys are a life saver! I was dismayed when my system stopped working and I discovered that my original installer had gone out of business. I contacted LA Solar and they promptly took care of my warranty issue. They are true professionals who are worthy of getting your business. read more

The technicians that came to replace some panels were extremely efficient and professional

I had my solar put in a few months ago, and am writing this review on their support, which has been fantastic. Once solar was installed, Melaine walked me through the app and the website, which was great. My system had a small issue once, and support called me back within the minute of me sending an email. read more

I'm very satisfied I have solar over 5 years don't pay any electricity bill but I use to pay $800-1000 every 2 months and I paid off in 2 years Definitely recommend to everyone read more

Thank you, Gurgen, for stopping by today and replacing broken brackets on my solar panels.

I have had best experience with Ann A at LA SolarZ whether if it's a question concern anything she is their. I previously had this company come out to my other house in the High Desert. Just had them come out to install Solar at my moms house which I currently live in she is no longer with us due to covid-19. The crew that came out was great everyone was awesome thank you for everything. read more

LA Solar Group - Solar Panels - Solar Installation Near Me - Sun Valley, California

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I reached out to LA Solar in June 2020 to request a quote. After initial discussions, all communication stopped before I could receive a final quote. I later found out the representative no longer worked at LA Solar and was put in touch with another rep. I received an estimate and signed a contract in mid-September 2020. It's been 6 months and counting since they began work and the system is still not turned on. I now am stuck paying two bills, my current SCE bills plus my LA Solar loan. During the past 6 months, LA Solar would show up unannounced and often left items incomplete. When asked when they would finish installing the panels they left unattached to the roof, they questioned why I "think the panels are not completely installed". The Tesla batteries I received were not installed outside according to the plans they had me sign and approve. Instead, they needed to find a spot inside my limited-spaced garage. Overall, communication has been poor. They have failed to deliver having the system up and running within their promised 90-days (currently at +180 days). read more

LA Solar Group - Solar Installation Near Me - Sun Valley, California

Very happy with their support. Matthew did a network upgrade to the inverter and he did a fantastic job. Nice and clean wiring and very quick. read more

Ladies and gentlemen beware of this company they will take your money and forget about you nobody at this company knows what they are doing and the customer service is essentially non existent and when they do answer they will put on hold and forward to a message system. Consider yourselves warned. read more

Sorry to say things have NOT gotten better. We are 4 months from my last review and no closer to getting our solar. They do not ever meet the deadlines they set for themselves and then they do not communicate with you any of the changes. My permits, which I really doubt they have even done, were suppose to be approved by 3/15/23 per their customer service. I reached out on 3/26 and got this message back on 3/28: "The project your project is specific based on the drawing and some other factors and that is the reason for the delay you have. The City sent us some additional changes to do and we submitted them. So the building and safety department is reviewing them and providing the approval." This just adds to my concerns as we are not in the city we are in the unincorporated area and our permits should be going through the county not the city. I have said this to them so many times I have lost count. As for my sales rep... well, as with all sales people, they start out great! Unfortunately, some sales people drop the ball when they get the sale. I have given up on him. I sent my last message to my sales rep, Rob, on 12/21/22 and have not heard back from him yet. DO NOT USE THIS COMPANY IF YOU ACTUALLY WANT SOLAR! read more

So to start this review, I was looking for a solar company, and thought I was getting Tesla. From the start I explained that we just bought the house and will not need this for a while. After that I got bombarded with calls and emails. Also I priced checked them and they were double actual Tesla. They emailed me late fees and threatened to lean my house when they never started any work. I let them know I don't want anything to do with them and please cancel. They tried calling me from a dozen different area codes. STAY AWAY! Check out below. https://www.solarreviews.com/installers/la-solar-group-reviews read more

On time for all appointments. Reps are very knowledgeable in solar equipment, installation, and solar programs. Equipment operating as described. Monitoring App is very detailed and easy to navigate. read more

Great people to work with...responsive, professional and very competitive when it comes to pricing. They installed my solar panels, Tesla power walls and a new roof. read more

Matthew installed upgraded 5G to my inverter did a great job. Was very quick and efficient and arrived on time

Discovered two more leaks coming from under the solar panels into the house. One was a leak that was supposed to have been repaired previously and started leaking again. The second leak was in a different part of the roof. Sent a service request through the website, the company requested pictures the next day and had a team out to inspect 3 days later on Mar 10. 4 days from my service request to having an inspection. The roofing team said that screws had not had silicon put in place and a piece to also guard against water was not installed. I was told to wait for the report and that I would be kept up posted on information on Mar 16. I received silence. Multiple attempts on my side were made to ask about the status. On Apr 3 I was told a team was already out to visit and the repairs were completed. No one had come. I believe this may have been an actual, honest mistake as on Mar 23 of 2022, roofers needed to repair the previous roof leaks. Apr 3 I called in and was told that a team would come to patch the leaks. Again, silence. On Apr 12 I called and after being transferred around I was told that I was tentatively scheduled for Apr 18 and that there will be a call to confirm later on the 12th or on the 13th. I will have to wait to see if this actual happens. Still not having a good experience with this company. read more

I have to say, LA Solar came through doing repairs. (Miscommunication between sales and office.) Conduit was removed from the roof, tiles repaired, skirts installed. We appreciate all the hard work, and you taking time to talk to us and doing modifications. Looking forward to saving some money on electric bill. Thank you again. Your crew is very polite. read more

LA Solar Group - Conduit on roof removed. Thank you. - Solar Installation Near Me - Sun Valley, California

They installed two Tesla PowerWalls for me. Installers were very knowledgeable and extremely polite and courteous. They let me know what they were doing in advance and then did it without fuss. I am very pleased with the installation and would recommend this company. read more

Wanted to give an update to my reviews. It took some time, but eventually, my project was successfully completed. The project passed all final inspections, and output has been what I had expected it to be. All in all, I am satisfied with the project now that it has been completed. Ultimately, I ended up being out a few months, and a bit of frustration, but the end result meets my expectations. As mentioned previously, the installation itself went pretty well, and their were no roof leaks. The only real frustration was a few no calls, and some organizational / communication issues with inspections. Take my reviews with a grain of salt though; I know it was a tough year for most solar companies operating in CA where NEM 3.0 went into affect, plus the solar credit, on top of a highly unusually rainy year for SoCal. The customer service team reached out to me several times to make sure everything was moving forward, and that I was satisfied. They apologized for the delay, and paid me the value of the energy that the panels would have produced had they been operational by the expected completion date. The offer was fair. As I mentioned already, I was out only some time and frustration. I hope my review helps with your decisions. read more

All; Today is December 10, 2022. No response over a week and a half from LA Solar Group (California Branch ) -Anar or his team . Texas Solar Group is part of LA Solar Group. The same owner . I signed a Guaranteed contract with them for solar production of over 19,000 KWh, unbeknownst to me ; they switched my Contact to 14,000 KwH!. Now that my system has been underproducing below the original contract ; they are telling me the 19,000 KwH was a mistake? And they recommended I purchase a Tesla Solar Battery ( which we did through them) to assist in the underproduction. Anar is the owner and His team has left us with huge Electric Bills . My family ; friends and Coworkers do NOT Recommend this Solar company . Be Weary and read their contracts if you decide to be scammed by them . They have numerous complaints in the BBB in California and now they are expanding to Las Vegas and Texas. Good luck . read more

5yr review. LA Solar Group has mostly held up their end of the bargain, however it is 100% on you as the homeowner to keep on them. Our whole home battery failed while under warranty, but we didn't get any notice of failure at any point until I contacted LASG. So much for them monitoring your systems. Once I notified them they sent out a tech to confirm that indeed the battery was inoperable and processed a warranty claim. Fast forward a few months later, the replacement battery was sent by the manufacturer and it's been a month of emails and fake appointments, and no shows by LASG. It's a repeat of the past, on me to call, call and call to have LASG come out and finish the work. Neighbors have asked about who we used our solar and I can't recommend LASG for post sale service. read more

I highly recommend LA Solar Group. They are extremely professional company providing the best customer service. All the staff were professional and experienced. read more

They are good with handling any issues that arise years after installation, which is nice.

PREDATORY BEHAVIOR, AVOID AT ALL COST. If you don't want to believe me, look at their records. As of this post, they have had 31 complaints in the last year alone to the BBB for roof leaks and crappy workmanship, rating 2.48/5 on their website. On the CSLB'S website (Contractor's state Licensing Board), LA Solar has changed their surety bond company (job insurance) at least 6 times in the last 2 years alone!! Our city's inspectors have nothing but bad things to say about this company's work. The solar repair service that we contacted to review their shoddy job says they service the victims of this predatory company more than any other. What is worse, is now they can add fraud to their resume as they digitally forged our 75 year old father's signature for an unauthorized PPA lease agreement via a DocuSign for an 8-panel addition. As of recently they are attempting to sue for foreclosure for $10,000 on an unfinished job with botched wiring that caused the original system's inverter to blow out. If we hope to own the addition, they installed they claim it will cost $15,000. What a business model. read more

LA Solar Group - Blown out inverter as a result of shoddy wiring. 2 different gauge wires. Bypassed the central node. Abandoned work. - Solar Installation Near Me - Sun Valley, California

I would give la Solar a 5 star rating. They gave me a price that was lower than 3 other solar companies I talked to. There service was very quick installing the system within 20 days from the time in initially talked to them. When the city had questions on electrical system, Angela worked with city to get permit passed. Overall the company gave a good price, quick installation service, and good feedback or help, What more could you ask for. read more

Only after writing a 1 star review after months of not responding to my emails about the system not being setup as intended did they provide prompt service for the remaining issue of the battery backup loads. They have since resolved this and the system is working as intended. I would only recommend the installer if you are willing to wait but the end product is good. read more

Poor service and terrible customer service. Installed panels on 3 layer roof now roof is leaking. They didn't even suggest to re roof in the area that they would install the solar panels. Now they're avoiding and refusing to help. read more

This review is solely for Abe. Our issues have been resolved in a timely manner as soon as he stepped in and took charge. I'm not sure how things will be along the line but I will be cautiously optimistic. read more

I have been trying to get a powerwall for years. Finally Albert of LA Solar called me back! We were set to go in about 1 week. He helped us understand the process and has been super helpful. We love LA Solar! Myself and several family members have had solar panels put on by them. They even came out when we had a roof leak. It wasn't due in anyway to the solar panels, but they helped us on that anyhow. read more

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The new roof looks great! Solomon's team got the work done sooner than I had thought. He is easy to talk to and very professional. Before signing, Pauline explained in detail the whole process from start to finish and they did not disappoint. I highly recommend them. Thank you, Solomon and Pauline!! read more

I am a client almost 3 years. Best solar company in a town, kind and helpfull personal, quik response, great service!!! read more

LA Solar Group - Solar Installation Near Me - Sun Valley, California

I had a mixed experience working with LA Solar Group. Our salesperson Randely's communication was excellent and she did a good job reaching out to the other teams at LA Solar to get our installation completed. The final solar installation looks good, however, my issues are with the electrical installation coordination and system performance: Issues: - Electrician came to install the new main breaker panel and broke open the stucco all around the corner of our house. LA Solar did not schedule an inspection the next business day, instead waiting almost a week before the City Inspector could inspect the panel, during the only rainstorm of the summer. Our house was left open to the elements on the most exposed corner through the rain, and the wall interior was soaked. We hope this does not create a mold problem. - The electrician did not use both correct grounding rods (one stainless steel), so the inspector had them come back to correct the issue, adding more days to the open wall situation. - We had to ask for every update from the LA Solar Operations team during this period, as they were not proactive at all during the installation process. - Once the inspection passed, they came back to close up the wall and paint, but did not get enough paint to cover the grounding wire, which goes all the way around our house including the front of the house. We now have an exposed piece of silver flex conduit all around a blue house (tacky). - We paid for a 7.2 kW installation, however only 6 kW of inverters were provided, producing a maximum of 5.2 kW on our sunniest day since install. Slightly disappointed with the performance of the "high efficiency" panels that LA Solar reps as their company-branded product. Hopefully they improve by next summer when the solar angle is higher/more direct. Overall: - Randely followed up with updates when available, and was always friendly through this process. - Installation coordination could have been majorly improved. - Electrician was a friendly guy, but the timing of the work created an open wall situation at a very bad time. Hoping for no mold after our wall being open through a storm. - Total time through the project was June 29th (initial information) to October 6th (final monitoring startup) - Company was extremely flexible with their payment options. I hope that LA Solar stands behind their product - I'd recommend Randely, but the team behind her needs some help scheduling projects and staying on top of the proactive communication. Will update review as experience continues. read more

LA Solar Group - Broken stucco was left over a week in this condition through a rain storm. - Solar Installation Near Me - Sun Valley, California

8/10/2023 Stay far far away. Ten years ago the company was local start up and the installation and customer service was great. I have witheld leaving this review as I wanted to give Ara and his company the benefit of the doubt, but they have grown so big and so bad it is going to implode very soon. My nightmare began a year and a half ago when I needed a new roof and LA Solar said that my solar panel contract requires me to have them do the new roof or pay $3500 for a panel unistall/reinstall. We agreed to have thier "roofing department" install the new roof. Let's just say... after TWO!!!! full roofing installations, two city inspections and multiple roofing sub-contactors - I finally have a complete roof. My nightmare did not end after the roof was installed. LA Solar could not figure out how to turn on thier own panels. They sent three crews here and no luck, one with no ladder and had to borrow my ladder. It took an outside contractor from Indigo Solar to figure out how to turn on the panels within 15 minutes. Since the roof repair was completed on June 9 2023 and LA Solar Re-Installed my panels. I had to pay 2.5 months of a panel lease for no solar. Bad bad - been dealing with problems for nearly 2 years and have been very patient. The incompetency is beyond anything I have ever dealt with my entire life. Just a sad situation of a good company that expanded too quickly without proper staffing and controls in place. They trashed my new rain gutters and agreed to purchase new ones which... I will give credit where credit is due, that was a very fair gesture. Turns out my $25,000 roof jobs was damaged when thier incompetent crew drilled holes that created leaks from the last big storm, bent pedestals, globs of silicone everywhere, they dropped the panels and the panels cut into my new roof!, they destroyed my new flashing. The last roofer (a real company that had a license) did an excellent job and all of my problems started when the LA Solar panel people did the install. I asked for the previous roofer to come and fix it but apparently he no longer works for them. The panel guys didnt seal the panel installation and this is causing the leaks I now have from the February 2024 storms. So now I am faced with calling LA Solar and they will send one of thier guys they pick up from Home Depot who will cause more damage possibly or just suck it up and I pay out of pocket for my own repair from a licensed roofer. Yes that is how bad it is, they can't repair the damage they caused to my roof, they can't install panels correctly, they can't turn on the panels, they don't return calls, their employees cannot communicate in English, employee turnover is off the charts, you will get random texts from an 800 number saying you need to pay eventhough you already paid. Day laborers with no panel installation installed our panels and did the first roof. I wish I was exaggerating but I am not, I can't tell you how many days of missed work I spent waiting for them and they didnt show up. There is so much more I could say....I'm telling you this is the worst interaction I have ever had in my life witha business. Here I am 2 years later with buckets in my room collecting water from the last February 2024 rainfall despite having a six month brand new roof. I'm sick to my stomach and cannot wait until I can cut ties with this awful company. read more

I worked with Brian as my rep, who was extremely attentive and informative. We experienced significant delays from the city, through no fault of the installers. I was very satisfied with the no-pressure sales approach that my rep took, as well as the responsiveness to my questions. Just courteous, professional people, which goes a long way in my books these days. read more

It is hard to provide a review when dealing with something like solar. You get it installed, it works, and you have little reason to contact anyone again. Due to a change in cell service, I needed to get my inverter upgraded to use 5G. John P. was the technician who came to my house. He was fast, efficient and answered all my questions. I find it reassuring that LA Solar Group employees such quality people. In the unlikely event I have issues with my solar, it is good to know there are people like John, who can help me out. read more