Clean and nice lab. Just the fact that you can self check in is real convenient. Staff are nice. They could have more smile in their face. But you never know how hard is someone's job. As long as they do it in a timely manner and they are polite, I am happy with their service read more

Consider yourself warned: Do not go here on a Saturday unless you have plenty of extra time to kill. We showed up on a Sat morning at 10am for a 10:15 appt. The place was packed. My son had one simple draw to give and we weren't seen until 11:45. Once he was called back, he was done and discharged within 3 minutes. I don't know if the perceived inefficiency is typical business practice for this office or is something else was going on that day. At one point a group of angry people started yelling at the poor receptionist and I heard her go in the back and tell the lab workers to walk and talk at the same time because she was taking a lot of heat at the front desk. She was the only reason this place got more than one star from me. I'll stick with the very efficient and less busy RSM location from now on. read more

3hr glucose test for my pregnancy cuz I failed 3hr glucose test. Pregnant ladies should have a special place for their 3hr glucose test. A SPA! Where they can take ur blood while getting a fancy pedi with massage and hot towel. A cozy couch where we can get put our fat toes up! Aroma therapy would also help! Sound of waterfalls. And a nice TV that has the cooking show on or sexy men dancing! Instead... I sit here in a lab waiting room full of people. Waiting. Barely any space. A lot of walkers and wheelchairs to be accommodated. Bright lights like ur in the hospital. Grumpy old people complaining how long they have been waiting. Old floors. Coughing people....u just wanna spray the room with Lysol. Front desk lady yelling her words because the patient can't hear her. The lab drawing area is one giant room. There is no privacy. I see an old lady squinting and saying OUCH! Here I sit. 1 star for being probed 1x without fishing for my vein. I dont look forward to 2 more pricks!!! I wish I YELPED images of nice labs. I'm also 30 weeks pregnant and I don't feel comfortable anymore carrying this big baby now... read more

Labcorp - The line don't stop. Can't take photos inside. There is a sign that says no cameras allowed. Chairs in there are uncomfortable. - Laboratory Testing Near Me - Laguna Hills, California

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The reason I am giving such a great review is because of an employee named Israel. I was there today and he immediately asked me what I needed and proceeded to help me with obtaining my testing kits I needed for my husband and I. I was in and out in 15 minutes! Great job Isreal. I truly appreciate you. read more

Very fast and efficient but very hard to find due to poor/absent out door signage. The vampire did a very good and painless blood draw though she did have more trouble than most on my bulging veins, had to wiggle the needle a lot but got the job done without undue discomfort on my part. My recommendation is to get there as close to 0630h as possible to minimize the wait. read more

LabCorp corporate should probably do better when supporting their office staff. Automated messaging is not accurate for this offices specific times. Nor is the online scheduling. The office was bombarded with many patients confused on how to navigate around the process just for an appointment. Yet the online application wouldn't allow for appointments. Frustrating. And keep in mind this office does take a lunch from 12-1pm, as they should. Therefore they are closed during that time. Something the automated telephone messaging contradicts. Nonetheless, 5 frustrated patients later, the Manager, Marina, was kind enough to accommodate me after thoroughly explaining. She was professional and kind. Thank you Marina for making everything right! read more

If you are planning on coming here WITHOUT an appointment arrive at 6:50 am outside the door. There will be a line of people but it will go QUICK. I have had my blood taken over 100's or times and CHRIS takes the cake! He was literally the best. Request him if you could! Did not have any issues as some of these people on this page complaining. read more

My actual appointment was great - super fast and the techs were kind. The results - not so much. It has been 9 days and I still don't have them. My doctor has them but I don't have access to the specifics so I have to rely on him to get them. These are results that are time-sensitive too so that makes it more difficult for me not to worry and look more into things without specific numbers. Portal currently indicates that they don't have results or time frame and they are sorry for delay. This is after the portal indicated I would have three days before. If getting your results timely is important to you and in a way that you can further reference, I would go somewhere else. read more

Great place to deal with. They have a great app for making appointments and seeing results from them.

This is a smaller and very friendly Labcorp! They let me walk in. Were very kind to me. I'm a little nervous to get blood drawn. Zara was so gentle and kind. Thank you! read more

IF COVID IS SO REAL, THEN WHY DID YOU MOVE TO AN OFFICE SPACE ON THE 4th FLOOR WHERE PEOPLE ARE ON TOP OF EACH OTHER??? Funny too, because the photos posted aren't LabCorp at all. Not even the correct building! I believe that's Quest Diagnostics. Anyway, LabCorp used to have a large space. They were always totally disorganized and rude, but now worse. People are piled up in the hallway and inside the office, sitting on the floor waiting. I had an appointment I made 10 days ago!!! They lost my orders, and after 40 mins of waiting, enough is enough!!! My husband is at home with terminal cancer, by himself, and these losers can't complete the easy task of routine blood work! It takes a whopping 1 minute to draw blood! Now I have to reschedule elsewhere. FIRE EVERYONE. read more

RUDE. That is the only word I can use to describe the staff at this facility. As I waited for my pre employment urine drug test (waiting forever..2 hours) I sat and observed the way the staff talked to people coming in. This is an elderly community so yes, they are going to have questions and no, they're not going to be able to figure out the electronic sign in process. Each time someone approached with a question or simply approached to check in they were rudely told to go to the check in box then the conversation was over. The poor confused elderly would look around not knowing what the staff was talking about. This happened over and over again. It was painful to watch the tone and attitude the staff was using to talk to customers. It's sad. If you're that miserable at work where you need to treat others poorly, please find another job. read more

I wasn't sure what to expect, considering it took a month to get am appt. This was a pleasant surprise from other labcorps. I arrived at 8 for an 8:45am appt. Easy checkin with code text from iphone. It moved me up to 8:15 and I was out by 8:30a. Very organized and sterile. Very good service and painless. read more

I went to quest for years and my insurance company changed to the LabCorp this year. At quest they almost got the vein on the first poke and at LabCorp they very seldom get it on the first book. read more

Quick and easy, had no issues. No appointment and was done within 40 mins, I arrived at 7:15am. Phlebotomist who helped me made me feel comfortable. read more

Stay away and here's why: They don't follow covid 19 guidelines. -packed waiting room without guidelines for social distancing. -no hand sanitizers anywhere to be found. -self check in booths that everyone's touching without using any hand sanitizer or sanitizing wipes. - I waited for hours and nobody not even once cleaned anything in the waiting area. Aaaaand last but not least, the front desk person Zara is extremely rude and unprofessional. She doesn't listen to what you have to say and tells you to sit down. Poor communication and poor English! read more

NO STAR! This facility should be shut down! Last week my husband had blood work done at this Labcorp and had to have more blood work done again today. His appointment was booked online and when he arrived he was told Labcorp does not accept his insurance. Our insurance had already received and paid Labcorp last claim! The staff should be aware of which health insurances are accepted. Front staff is extremely incompetent, rude and unhelpful and in addition the place is unsanitary. From now on we will be going to Quest. Hopefully someone who actually cares will address this unacceptable situation and incompetent behavior and do something about it. read more

So, if I have an appointment for some really minor lab work, why am I still waiting 45 minutes after my appointment time? No answer from the staff, they just say to sit down and wait. Total BS! And...when I did finally get in it took literally 4 minutes. read more

Great experience at this location this morning. Had to take my mother in for some routine blood work. No appointment just walked in and input her information. Sat down and she was called and checked in. Within 5 minutes she was called back to get her blood drawn. I'm not sure how things were here previously. But today was a breeze with no issues what so ever. Staff were all extremely friendly and accommodating. read more

Waited for 2 hours before we wede called in. Too much waiting for elderly people specially the disabked one. They need more staff too. The waiting room was not even half full when we arrive. read more

This location is horrifying!! People working here are so rude and short, they seem miserable with their life and job and their taking it out on patients, they made a mistake on my first 1 hr Glucose test and called me to come in and redo it. I go in again and they almost missed and passed my 1 hr wait and I almost had to come back another day, the lady pokes me and I get a giant bruise immediately and she tries to blame me because I didn't hold tight enough. As I'm walking out she calls me back and says she has to poke me again because she forgot one test!!! Service is horrible and they have no idea what their doing. read more

This place is really the worse. Haven't gone in yet, but can already tell these employees hate their job, have a horrible attitude and talk to you like you're 3 years old. Avoid this place. Literally. Go anywhere else. read more

This lab is horrible. I can't even believe the service of this place. I checked in for my appointment via the link that texts you when it's your turn so that you can wait in your car. I checked in on time, and after sitting in my car for 30 minutes without a text, I decided to go in. I informed the woman at the check in counter that it was over 30 minutes past my appointment time. She asked to see my paperwork, added my information into the system (wrongfully) and said they would take me back soon. I waited a few minutes, and was taken back for my blood work about 45 minutes past my appointment time. The nurse asked to verify my name and DOB, which I did, and she proceeded to draw my blood. I thought it was strange at how little she took, and I asked about it. It turns out, the woman at the front desk didn't fully input my information into the system, even though she had my paperwork which she asked for. She only added in some of the info, so the nurse only drew enough blood for about half of the results I needed. SO SHE HAD TO DRAW MY BLOOD A SECOND TIME!!!!! She was acting so confused with my chart, asked me my name and DOB MULTIPLE TIMES when my paperwork was in her hands, and it turns out I was added into the system under SOMEONE ELSE'S NAME!!!! With a different name and birthday!!!!!!! HOW ARE THEY NOT VERIFYING THESE THINGS WHEN TAKING PEOPLES BLOOD!? This place is understaffed, yes. That in no way is an excuse for incompetence. This is medical information and when you ask the patient to verify their information, YOU NEED TO MAKE SURE IT MATCHES!!!!!! I don't know how some of these people have their jobs. I will never return to this location. read more

Labcorp - Second blood draw site. Had to get two because they got my information wrong!!!!!!!! - Laboratory Testing Near Me - Laguna Hills, California

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They make you wait forever even when it is a time sensitive test. We checked-in and waited patiently but nothing moved. Even after asking on the status they kept us waiting, but apparently they misplaced our file completely. There is no management at all so people come and go. At the end we were going to leave and next thing you see the test was done within less than 5 minutes. We all know and understand that there is always a little extra waiting time you have to be prepared to be facing, but over an hour waiting for a quick test and finding out that the file was misplaced is not acceptable. The front desk has a tone of voice that makes the experience even worse without any apology and total ignorance!!!! So you choose.....it is interesting that those labs usually are not loved but the way of communication is 90% of it. At the end of the day we are all just humans and we all make mistakes. The way you handle a mistake is what make all the difference. read more

This location is nice especially for the Saturday appointment only option. I always book in advance and take the 1st appt in the morning. In and out in less than 15min. This place is great if you can plan appropriately. read more

Labcorp - Online says open until 5 but office hours on door different. - Laboratory Testing Near Me - Laguna Hills, California

unprofessional staff that speak condescending to customers confused by iPad check in process. I came it to drop off specimens and was also treated rudely as the signage directing dropoff is a handwritten note not visible from entry. So not only did I needlessly wait in checkin line for 20 minutes but I had to listen to the employee at counter speak to an adult in a condescending matter. I was at this location waiting with large crowd for opening at 0700. management: need more trained counter help at opening and need to train staff that adults are not children simply because confused by technology. read more

No one answers the damn phone. I tried calling 27 times to make appointment. I'm going somewhere else

The absolute worst!!!!! Always a ridiculously long wait. APPOINTMENTS MEAN NOTHING!!!! With appointment it's been 90 minutes. Still waiting. Total incompetence and no one cares. Never again. Are they all this bad??? read more

Very rude staff and lied on the website regarding when they close. Site says closes at 5, got there at 4:15 and they told me that they were already closed. I showed them what their site says, nurse said she didn't care and that she was done for the day. Unbelievable. read more

This place is the WORST!!! I had an appointment at 11:45, arrived at 11:30 as directed and realized that my check in name (recently married) might not match my appointment. Therefore I went to the front to alert the attendant. She said to sit down and I'll be called in the order of check in. 30 mins later I hear a 12:30 appointment called. I went back up to the same lady and she was shocked when I said again I had an appointment, now second times I've told her. 1:40 and finally out of there. Reason for 2 stars not 1: the super nice lady, Hina that did the blood draw was amazing. She fully acknowledged and apologized for the time and was extremely thorough. I'm not one that likes to complain but this service was horrible. Due to health issues I have I get blood draw at quest diagnostics a minimum of once a month, I never deal with this stuff there. Sadly the labs I was doing required labcorp. read more

I normally wouldnt leave a review for a medical facility, but I had the absolute best experience with a member of this facility yesterday. I went in for my glucose testing for my pregnancy, and Ashley was so sweet and so kind. It was nice to have a genuinely personable experience during a routine medical procedure. Im not sure the name of the other nurse, but she was also wonderful. Thanks LabCorp! read more

I just waited 1 hour and 15 minutes for a fasting blood draw for which I was told I didn't need an appointment and had to leave because it was taking so long and I had to pick someone up from their appointment. Unacceptable! read more

Went here to get screened so I can work at cvs, a bit dirty of a workplace and restroom , but they got to me fast

Long waits! Plan for at least 2 hours if you don't have an appointment! Waiting area is freezing so bring extra layers.

I have been to plenty of labs; this one is by far the worst. They have a ton of staff, but none of them actually do anything. Waiting room is 80% full and 3/4ths of their staff are gathered around a computer laughing at a co-workers "funny" email she received. This particular location is busy due to the close proximity to leisure world; you would think they would have it together here. On top of all of this, you have to pay for parking and they don't validate. read more

Labcorp - Line out the door, everyone waiting, staff doing nothing - Laboratory Testing Near Me - Laguna Hills, California

Have a 9:15 appointment and still sitting, waiting to be seen, at 10:15 Think we'll give Quest a shot next time. These people aren't even polite! read more

I was a bit apprehensive after reading the negative reviews on Yelp. But, to the contrary, my blood drawing experience here was fast and painless! Scheduled my appointment ahead of time on the Labcorp website and showed up 15 minutes early. My appointment was for 10:00AM on a Monday morning. When I arrived, the waiting room was practically empty, only three other people waiting in front of me. I was called within three minutes of signing in, before the other people waiting in front of me. Scheduling an appointment online pays off, it seems! My designated blood drawer, Alexis, was warm yet professional. My blood draw was finished within a couple minutes. I was in and out so fast, that I wasn't even charged for parking. (Parking is $1 if you are there for 30 minutes) I would not hesitate to sign up here again! read more

I had an appointment but still waited for 30 mins before they told me the fingerprint machine was not working. I was asked to come back in a few hours. No fool, I've already been waiting, you can call IT. The waiting room is so full people are standing and are irritated. Folks are outwardly saying how long they've been here and how bad the staff is. The staff moves at a sloths pace, no joke. read more

I had to come here as I'd just been hired for a job that required pre-employment drug tests. The older man who worked there was instantly chatty; he went from guessing where I'd just been employed to talking about his marriage, telling me I shouldn't take the job and should just become a supermodel etc. I kept smiling at the other man working as a means of communicating my empathy for him having to deal with the older man on a regular basis. After no time at all the older man was calling me things like, "my love," "my sweetheart," etc. I maintained a friendly exterior considering the older man was in a position of power (ie, my employment was contingent upon me passing the drug test) and I had absolutely no reason to think he was above tampering with my results. (Or something way creepier with my ... test.) I'd never had a drug test before, so maybe it is standard "VIP treatment" to be offered to take the employee's arm while he leads to you a bathroom to pee in a cup. I can understand the employee camping out right outside the bathroom to ensure that the sample isn't being altered, but considering his past behavior it really amped up the creepy factor, especially when he decided to comment on said sample. Bottom line, he blatantly took advantage of the situation in order to fawn over a young female who felt obligated to be friendly and not call him on his inappropriate misogynist bullshit. read more

I forgot how impacted and slow this location is. I never do blood tests here but my MD chose a labcorp by mistake and I searched the closest one, and sadly, this was it. I made an appointment - showed up fasting and there are easily 20 people waiting no sure what the point of an appt is. One staff member is very delightful- the others seem busy and overworked. And it's not even 8 am yet. read more