I struggle with vasovagal syncope (I feint and sometimes vomit when I have blood drawn, and consequently am prone to full panic attacks as soon as I'm in the building). Having said that, I've now gone to this Quest twice and had the best experiences I'm capable of having because my phlebotomist Colton is THE best! I have to ask for a reclining chair to avoid passing out and I'm often judged or belittled by nurses etc., but Colton was so warm both times and took me seriously. He is so gentle and quick that I barely feel the poke and he talked with me to keep my mind off of it. He was also very patient and made sure I was feeling ok before he had me stand up. Most folks don't understand how life-changing it can be to find a good phlebotomist - but now I'm able to do blood work so I can stay healthy and take care of myself. The rest of the staff are fast, efficient, and kind. I highly recommend this location and am eternally grateful to my dude Colton for making important bloodwork doable for me. Thank you! read more

This was a very easy lab experience through Quest. It's very simple to book an appointment online through their website. I found a pretty good selection of times even only booking one day ahead. You get a link via text message and can easily check in online once you arrive. There are also kiosks in the waiting area where you can check yourself in. Bear in mind there are no staff to check in with. Once checked in, you sit in the waiting room and follow your progress on a large screen showing checked in appointments and anyone waiting as a walk in. I was taken right at my booked time. Once in one of the back rooms the staff process your insurance and confirm which tests you need. The staff member was very friendly, and the blood draw was basically painless. Overall I was very happy with my Quest experience! read more

Quest Diagnostics - Status updates on screen - Laboratory Testing Near Me - Las Vegas, Nevada

Have had tests done there several times. Exemplary service. Easy appointment scheduling. Friendly staff. Fast results. These comments are for all 3 locations I've used depending on where I was when I decided to get my tests done. Never been to any business run as well as this one. And I'm a grumpy old senior citizen! read more

I like this quest location and the lake mead one the most. They are pretty punctual when it comes to appointments and they are pretty close to where I live. I love the availability of being able to go and get some blood work done early morning or even on a lunch break and then getting back to my day. The nurses are always friendly and I haven't had any bad interactions so far. read more

I had a great experience. I didn't have to wait more than 5 minutes, and I was in and out in less than half an hour. I was well taken care of. Definitely will go back if I need any more blood work. read more

I was dreading coming here. I needed to get bloodwork done asap and couldn't get an appointment anywhere. I decided to come in and join the waitlist. I was 3rd in the waitlist line and the person working explained if someone didn't show for their appointment they would take me. Within 30 minutes, I was in and out! I've waited over 2 hours for other locations and this was a pleasant surprise. The kiosk check in was also convenient and fast. Not 5 stars only because the waiting room was full and closed quarters with no available appointments within the week. Not their fault but otherwise wonderful. read more

UPDATE- got my results back in 12 hours!! :) Had a great experience at this quest location. I paid for a blood test the day of, and made an appointment for 2:20pm. I arrived 5 minutes early and they called me back at 2:30pm. I was taken to a room and Jannah came in about 3 minutes later to greet me and draw my blood. She verified my info & answered some questions. I was told my results would be ready in 3-5 days. The needle hurt a little bit more than I'm used to and left a bruise but it wasn't too bad. She was so friendly & polite! The waiting room was packed so I'm glad I didn't wait long. I recommend making an appointment or else it sounded like there will be a long wait. The parking lot is not the best, I got lucky with someone leaving after I circled around for a bit. Worst case scenario you can always park by Freddy's! I would return to this location again in the future. read more

Quest Diagnostics - Patient room where they drew my blood. - Laboratory Testing Near Me - Las Vegas, Nevada

I had originally missed an earlier appointment at a different Quest location, but I was able to quickly book a new one at this site, just a few more miles from home. I had a 2 PM appointment, and while they were running a little behind, the wait wasn't bad at all--definitely manageable. I've generally had good experiences at various Quest locations, and this visit was no different. My technician was very personable and pleasant, which made the experience more comfortable. The blood draw itself was quick and painless--always appreciated! Even better, I received my results the very next day online. Everything went smoothly from check-in to follow-up. I'll definitely return to this location the next time I need lab work. read more

Came here from some blood work and the process was pretty easy. Was in and out of there pretty fast. You can make your appointment time online. read more

Very efficient process and trained staff. The first visit was a bummer, as I ended up with a hematoma on my arm; second visit was painless and bruiseless. read more

Quest Diagnostics - hematoma - Laboratory Testing Near Me - Las Vegas, Nevada

Great and fast facility... Be sure to set up an appointment in advance and you will get right in. Very friendly staff. read more

Quest Diagnostics - From the seat - Laboratory Testing Near Me - Las Vegas, Nevada

Come to this place to do a blood work with butterfly needle, I have a bad very tiny veins and do my blood work only with this butterflies needles, I told a nurse loud and clear, that I come here to do my bloodwork with this specific needle, and that I didn't do my bloodwork at the my primary care doctor office because they don't have this specific needle and they sent me to do my bloodwork to Quest diagnosti, she told me ok, yes we have this needle, and we will use it on me, and she take a regular one and told me that this is a butterfly needle, I said it's doesn't look the same I always have my blood work with. she answered me that this is a butterfly needle ( but it was a regular one) since it's been a while since my last blood work in the US, I trusted her, I thought maybe something changed and this is the butterfly now, she told me that's how butterfy needle In their lab look like. While she took my blood I feel very sharp pain in my vein, it was so painful, never feel this pain wile blood work before in my life and I did many in the past. After she was done she put a bandage. I went to the bathroom and my vein started to bleed so much throug and my arm was in the pain. Thankfully there was another nurse, when she sees my bleed, she ask who did my blood work. I told her, explain her all situation that I have so tiny veins and i can't use regular needles, and ask her to make sure the other nurse use a butterfly on me, and she say no, it was regular needle, and she showed me a normal butterfly I always do my bloodwork with. When the nurse who did my bloodwork sho up in to the room check what she done I ask her why she lied to me that she is using butterfly needle, and she said that they are the same, this regular needle is like butterfly, this was her answer to me. This is not norma! how I can trust people like this ever again?! Thats not ok to lie people just like this right in their eyes. That's not ok to hurt people and do a very bad job! And not to listen to people. and most important to bring harm. I don't think people like this who doesn't care should work in healthcare industry Ever! I want to thank so much two other nurses who come and take care of me, changed my bleeding bandage and put ice. My hand is still so painful and I have a huge bruis, and she did damage to my vein. it was so bad experience. Always check twice never trust "nurses" like this, they might harm you and they don't care. But im sure there's much more good nurses than a bad ones like this I have my experience with. I just came a wrong time and deal with wrong person. read more

Had an appointment - was taken immediately despite busy waiting room. Colton was professional, competent, articulate and knowledgeable. Best Quest in Vegas by far. read more

Walk in wait time was pretty quick even at the busiest peak hours . Friendly staff every time .

Time management is bad. I have appointments but still have to wait 30 minutes before I got in

The S Rainbow Quest Diagnostics location provides the most welcoming and compassionate service from beginning to end. Every phlebotomist there takes their time and is skilled in ensuring you don't feel a thing. I'll always recommend Quest Diagnostics, especially the S Rainbow location, to anyone I know who needs bloodwork taken. read more

My wife and i had a 3:40 appointment at the Russel/Rainbow Quest diagnostics for blood work for health insurance. We checked in and when we were called they said they didn't see the blood work order in there system. So we went outside called Quest and they said that it was there and gave us the confirmation number so they could pull the order up. We tried to go back inside but they locked the doors and said we close at 4. But it was only 3:45 at that point. And they wouldn't let us in for the appointment and told us to go to another Quest location. read more

Briana was amazing. she was really great with the couple who didn't speak English checked them in. Very friendly.

Sooo annoying!! Supposed to get in and get out! No way couldn't confirm appointment, on the phone for assistance. Couldn't even log in!! NOT USER FRIENDLY!! Lisa was very helpful and helped me this issue!! Thank you so very much for your assistance!!! read more

Best Quest location in town for labs! I prefer this location to others as it's less busy. Other locations have bus & transport vans with loads of patients from group homes that take blocks of appointments. I came to this location and didn't wait long. Staff actually helped people who were unable to understand computers and the entire process was more streamline here. The lobby was clean and full of people but if you schedule online and go in the early morning you can get in and out rather quick. Tech was very nice and knowledgeable. This is now my go-to location. read more

Easy to check in. Friendly staffs. Easy to make appointments. Staffs are knowledgeable and helpful.

Fast convenient and efficient. Loved Colton. Great personality and very welcoming. I will be back

They made mistake in pulling my lab in the system and no consideration in fixing their mistake and let me wait for another 2 hours to get my lab test. The supervisor is rude & inconsiderate read more

Visit for lab services. There is no 'front desk' it's kiosk check in only. A large video monitor shows your waiting status. read more

Quest Diagnostics - Status board - Laboratory Testing Near Me - Las Vegas, Nevada

Blood test taken at 5608 s rainbow suite 140 Was seen on a timely basis, quest diagnostics are usually on time Employees were professional Clean premises Easy phone appointment made Would definitely recommend to others read more

I had called the day prior to schedule an appointment. I was confirmed for 11:10am. I showed up to the facility at 11am to check in and was not in the system. I told the staff and they told me to go ahead and just have a seat. The time is currently 12:51pm and I still haven't been seen. I've been waiting for 2 hours, if I could reschedule I would've but today is the only day that I can do this test. I will not go to quest diagnostic from now on.... I rather go somewhere that would actually honor having appointment times. read more

Made appointment online. Service was good and the phlebotomist (Ney) excellent. However, this location on 5608 South Rainbow needs a front desk receptionist and doesn't even have an area to accommodate one. Test results were quick (the next day). read more

worst place in Vegas to get your lab work done. charging me for the same lab work for multiple days in a row that apparently my insurance doesn't approve, but coincidentally I don't find out until after the labs are done. read more