I had a great experience here getting service done on a Mazda I purchased Certified Pre-Owned at a…read moredifferent Mazda dealership in NH. To start, I'll say their online appointment scheduler was a breeze to use, and I got a call back in a matter of hours to confirm. Kim was very friendly and helped make sure I signed up for exactly what I needed (60,000 miles service). To my surprise, I get a call from Christeena a little bit later, who explained that because I got it CPO a few months earlier, there may be some services I don't need to do again. It was refreshing to see someone asking about prior service history and helping me figure out what I needed. She was great all around and professional, both on the phone and in email exchanges with me. Lastly, I meet Doug who received me when I arrived on Saturday morning. He helped me figure out I needed a tire lug-nut key specific to my vehicle. Turns out I didn't have it and wasn't given one, but Doug and the great service people there found the time and popped each one out themselves and got me set up with regular nuts. Doug was also professional, and I appreciated the way he set me up with everything I needed. My wait time was right about what they quoted so no surprises there. The waiting room was clean and what you'd expect. A conclusive statement: I liken getting regular maintenance auto service like a coffee shop visit, you get in and you get out, knowing what you want to get and what it costs. Goodwin's service was just like that for me. I hope others have a great experience in the same way I did.

Deceptive sales tactics and unfulfilled service promises…read more I purchased a vehicle from Goodwin Mazda at the end of March. Looking back, I grossly overpaid, but I allowed myself to be pressured based on explicit assurances from their service department. The service manager specifically looked me in the eye and bragged that the vehicle was "better than inspectable." He guaranteed me that he would personally inspect it and perform any services that were even remotely close to needing attention so that I wouldn't face immediate repair bills. This turned out to be entirely false. I now have a sway bar link issue that requires attention, and the service department is completely refusing to cover it. I was lied to just to get the paperwork signed. Get a third-party inspection before giving them a dime. Management has my contact info on file under my account, but they have already made it clear they won't help.

We're from out of town and were visiting friends in Brunswick - soon after we left them in a car…read moreloaded with kayaks and bikes we discovered we had a nail in a tire and were 15 minutes from going flat. Someone recommended we try Bodwell's and thank goodness for that person - Bodwell's was amazing. Nicest people ever, we were a quick repair and they snuck us in, got us fixed and on our way safely. Other places we and our friends called told us we'd have to wait one to two days, but Bodwell's saw our situation and worked us right in. A special shout out to Micah and David. The people at Bodwell's are professional, kind, friendly, efficient - we can't say enough. If you need a car repaired, go!

I took my full-size van in to have new tires put on. They removed my old tire's and wrapped them in…read moreplastic and put them in the van for me. When I opened the wrap in the spring, I saw that they had destroyed/shredded the bead on two of the tires. I understand that accidents happen and if they had been honest about it, I would be giving them a better rating. To be that dishonest, a rating of one star is a gift.

I recently finished my car shopping experience, which I am very glad didn't end at Lee! I made an…read moreappointment online to see a car I was interested in and a different person helped me than I expected, which was the first of a few misleading things. I do appreciate that my time was respected as I had a hard stop to my appointment time and my questions were answered. But the people here were a little pushy and unable to make a decent deal. The car I was looking at also had 3k more miles on it than it was listed as online. It was otherwise a suitable vehicle for me and the test drive was good, but vehicles I was looking at elsewhere were priced better. Therefore, I was surprised when they said they don't negotiate whatsoever on prices. They also insisted on looking at my current vehicle to assess the trade in value, even though I didn't express interest I having them do that, and they gave me a laughable value. Ultimately, I purchased a nearly identical Rav4 (same trim, etc) elsewhere with 4k more miles for $5.5k less.

Lee is a dealership. If you don't like dealerships, you probably shouldn't go there. However, they…read moreare very nice and treated my wife respectfully, and they are a very clean and professional company. I am comfortable recommending Lee Toyota.

The process from start to finish was quick and efficient. I was kept in the loop of what was going…read moreon and how they were looking for the best deal for me. When signing paperwork, I was given option on different services packages and what was included. Seth, Troy and Justin took their time to explain everything to me and include me in decisions. I recommend Bill Dodge Hyundai in Brunswick!

We bought a used Kona EV here about two months ago. Our emergency charger cord which we had to use…read moreuntil we could get a permanent fast charger installed just stopped functioning. We wanted a replacement (under warranty), but they had to "check it" first. This would literally take a minute. We droppped off the faulty charger on this past Saturday and hoped we would get a replacement on the following Monday or Tuesday. As of Tuesday they hadn't had "a chance" to look at it. Yeah, right. If it's going to take you that long why don't they give us one to use in the meantime? So now we have to go to a public charger which costs $ every time (time that we don't have as we have to drive to the Portland area (from New Gloucester) and we are extremely busy and have to go out of our way to do so. Thanks Bill Dodge. We will be sure to NEVER use you service department.

I grew up around the auto business, and I worked at my family-owned VW, Mazda, and Saab dealership…read morefor years. I have extensive experience with mechanics and various independent shops. The people of Autometrics are absolutely the BEST! A simple way to know if a shop is good is to see how busy it is. The owner even saved me $500, even though I was expecting to pay the full cost. Bottom line is they are honest, and I trust them. I know if I need work done on my vehicles, they are the only place I will go.

Parts were extremely overpriced. They say it's because of their warranty. I was charged $676 for…read moreparts that I could've bought myself for $135. I also made the mistake of telling them how much I needed to spend and they came in $161 above that amount, don't repeat my mistake. DEFINITELY GET A SECOND OPION!! I feel completely taken advantage of and ripped off.

John helped me today & has several times before. The service is consistent: reliable, friendly,…read moreknowledgeable & accommodating. The waiting office is always clean, has snacks & beverages for free, clean bathroom & a quiet place overall. Service is always 5/5. They even wash my VW when they're not too busy.

My S.O. wanted to buy a used VW Jetta Wagon Diesel. As he has family in the area, they did some…read morelooking for him, as pickings were slim in VT. He also had a hard time getting call backs locally. There was one here his brother recommended and they worked with him via phone to ensure it would be ready for a Sat pickup. When we arrived, the car was out front. It was immaculate inside and out, including under the hood. You'd never have thought it was a used car. They had us take it out for a test drive. Ran like a dream. The buying transaction was pretty quick and painless. My dad ran a five star Jeep dealership in NYS for over 30 years, so I know what good customer care looks like. This is a perfect example of it.

We had the best salesman ever, Tommy Grinnan. He was so patient, thoughtful and fun. Never pushy…read more We bought a used electric Volvo - our first electric car. Tommy educated us on electric cars and, before we left, insisted on sitting in the back seat of the Volvo to explain its key features and let us try them out ourselves. So thoughtful and helpful.

ok, How do I start without being cheesy but yet, I will be soooo cheesy…read more I had the best, most awesome experience in purchasing our new Volvo XC40 today. Say "RALPH"...say "Debbie...double trouble" say "AWESOME TEAM".... Honestly, never had a better experience as I had at Goodwin Volvo. I did buy my cars on several different dealerships before and honestly did not have bad experience...but HEY....this was a SUPREME, EXCELLENT, OUT OF THIS WORLD experience. I always had outstanding interactions with the Service Crew and never had a bad vibe. To all of you...Volvo team at Goodwin's.....I send you hugs I never felt pressure, never felt misguided and I know, I am a sucker for "real" people.... HUGE SHOUTOUT for this amazing people. You are not just good in what you are doing .... you are SIMPLY the BEST

Sold me a car with a bad engine back in 2007. No warning signs. Engine blew on 295 a week after I…read morebought it. $1200 down the drain.

I lost $1100 after buying a junk car from this place. It is the worst of the worst. Run do not…read morewalk away. Displayed no character at all. Now I have to sue this loser business.