absolutely horrible experience. idk if its a Vagaro scheduling issue if thats what we're calling it or simply unprofessional stylist. Woke up early today Saturday to take my mother for her first ever hair appt scheduled for 9. We get there 9:12 (i believe) and theres a stylist there already working. States the stylist Sarah is on her way. To me is a red flag as if youre doing color & highlights your station would at least be prepped already.. we waited sitting there till 9:45 hoping she would show up..never showed up. The stylist there was kind enough to call her again (no answer) and offered my mom help but i declined. We set this appointment up for her as we have a party later today and had the time slot specifically for this. Waste of time & waste of a drive to sit there for about 40 minutes hoping she would show. This literally ruined the day. Didnt get a follow up call or nothing. Like i said idk if its a schedule issue or something that i did on my end wrong? but i have the screenshot of the email & confirmation of the appt for today. read more

Laguna Hair Lounge - The mirrors have hidden drawers. Saves ALOT of space& a bin to store your purse! - Hair Salons Near Me - Newark, California

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As I was looking for a place to get my hair done in the area, I stumbled upon this on Yelp and the reviews looked really nice. I gave a call and spoke with Rheina -- she is such an angel!! She was so patient, helpful, and so knowledgeable on how to help just based on the information I gave over the phone. She was able to get me booked and then my Mom on Mother's Day. They are usually closed on Sunday but she was SO kind to come in just for her. My Mom felt so special and relaxed in the chair. Sooo relaxed that she took a nap. When it was my appointment, I felt so seen/understood! Ive never had a stylist before, every-time I got my haircut it was strictly business and no conversations were had. Whereas, Rheina was a whole different experience. She really wants to get to know her clients and made me feel so welcome from the get-go. Also, I didn't even know this when I booked here but this establishment is Filipina women-owned (Daphne) and Rheina is also Filipina too. As a Filipina-women, I felt so happy and at home being surrounded by such genuine, warm, and talented women!! The ambience and amenities offered here were so beautiful and well-maintained. I definitely felt pampered. Also, shoutout to Jack (Daphne's dog) for being the sweetest little guy that kept coming for pets/scratches. So cute! read more

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This was my first experience at this hair salon. I had a smooth experience overall, right from finding appointment slot within a day to the hair cut/styling. So I had booked a day in advance for a Friday afternoon appointment, and luckily got it. My stylist's name was Sarah. On the day of, Sarah was very warm and provided some good insights into healthy hair/scalp products/habits. She did a nice job with shampoo/cutting/blowdrying my long hair, she gave me a layered cut. The vibe of the salon was very chic, I will be coming back here :) read more

Laguna Hair Lounge - Hair Salons Near Me - Newark, California

I love going to Sarah! I brought my daughter along too and she was so patient and sweet with us. She listened to our ideas, gave great input, and the results were exactly what we wanted. read more

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I'm typically pretty picky about my hair but had a great experience The stylist I got was very nice and accommodating. I think her name was Rheina. The others seemed friendly as well. Highly recommend for anyone in the area looking for a cut! read more

Was in the area for the weekend from SoCal and wanted to get my hair done last minute. Rheina was able to book me the same day! I told her I didn't know exactly what I wanted to do to my hair but I just knew that it was looking dull and overall just needed a refresh. She was able to give me a lot of knowledge of what she can do. She was also very comforting and friendly during the whole process. I love my hair and had a 10/10 experience through it all! Definitely recommend this place! Also, really love the location and vibe of this salon. It really made me feel at home and comfortable. Looking forward to coming back for my next appointment with Rheina! read more

I got haircut from sara ! Liked the haircut but not highly happy with the service You can try though read more

She chopped my hair and charged me $500 and couldn't complete the color treatment. I left the appointment in tears hating my hair. Would not recommend this place to anyone. read more

I have been coming here for at least 8 years! Bonne has been my hair stylist for over 10 years. She is still amazing and now does my daughters hair as well. I love the vibe at the salon and everyone is super friendly! read more

I came on Saturday 5/24 to get my hair done here visiting from LA. First I want to say that the girl who did my hair was super sweet and caring. You can tell she cares about doing a good job. But I needed to write this review to make sure this improves for future clients. I booked an appointment for 12:45pm for a simple blowout since I had a wedding to go to at 4:30pm. I have really curly hair and a lot of it, it takes me sometimes up to 2 hours to do my hair alone so I thought it would be nice to get it done and save me an hour and 15 mins. I get my hair my hair done at least once a month in LA and it usually takes about 45 mins for everything. I got a call from the salons asking if I could come in at 1:15pm because they were running behind, and I said no worries I understand. I show up at 1:10pm and the hair stylist is still working on the previous client, she said she was running behind and apologized. At this point I say no worries and wait an extra 30 mins to start getting my hair washed at 1:40pm. This was a little annoying but the girl seemed very nice and I'd still rather get my hair done instead of drive home and do on my own for an extra 2 hours so I'm willing to wait. In my head I'm thinking I'll get salon grade blowout which is better than I can do. Then I get my blowout done and don't see the final look until the end when she turned my chair toward the mirror. Hair was nothing of what I asked but the worst part was that my roots were still wet. I have really curly hair so this means that as soon as my hair dries the roots would be curly and frizzy. I noticed as I was getting my hair done she didn't dry my hair enough at the beginning (usually should be like 70-80% dry before styling) and she was also not using the brush well when blowing out, it never felt like she was pulling on the hair to get it fully straight. I thanked her and left because I didn't realize how wet it still was but as soon as I got home I had to essentially touch up my hair with my blow dryer and re style it to the way I wanted. This added so much time to my day. I'm writing this because people book these appointments for special occasions, please be mindful of their time. Also work better on drying and styling. Again like I said I get blowouts often, this was the worst blowout I've gotten. Really nice staff, really cute salon. Lots of potential, but would never recommend this place to anyone. read more

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Came here for a hair cut with Sarah. She made my hair feel and look healthy. Service was fast and vibe was nice. Also saw a dog there which mean they are dog friendly. read more

Reached out to the salon after reading reviews and after even multiple messages, The owner/stylist is totally MIA and barely responds one in 10 days, tried making an appointment to no response and acknowledgement even, Horrible service read more

I found Laguna Hair Lounge in a quick online search for local, affordable, and high quality salons near my home. I had a great experience at Laguna Hair Lounge, specifically with my stylist, Rheina. I wanted a cute and short cut for summer with a bit of color to cover up some of my grays. Rheina was so nice, listened to my end goals, and crafted a game plan to give my hair the much needed revamp. Rheina made me feel comfortable enough to voice my opinions, if I had any, and confident that I could trust her expertise completely. I absolutely LOVE my haircut and color. It is exactly what I wanted. I'm already looking forward to my next visit with her! Thank you, Rheina! And Thank you Laguna Hair Lounge! read more

Just had my first appointment with Sarah and she was amazing. She was so much fun and did an excellent job on my hair. The salon is beautiful and I can't wait to go back for my next haircut!! Thanks so much Sarah!! read more

Had my hair cut and styled by Rheina and I am so in love with my hair! She cut off my dead ends while keeping the length that I wanted and shaped my hair perfectly. Rheina is super personable and took great care of me, and made sure to take into account of how I treat my hair on a day to day basis when cutting my hair. She was open to answering all of my questions and gave me some great haircare tips. The quality here is definitely worth the price, 10/10 would recommend! read more

I booked a haircut and treatment with Sarah through the Vagaro app. I was really blown away by the salon's interior. The salon has lots of natural light, which compliments the cozy atmosphere nicely. I noticed a dog bed, which staff mentioned is for the owner's doggy Jack (which I hope to meet next time!). Sarah is so chill and is great to have mom-to-mom talks with. She gave me a lovely short haircut, which boosted my confidence since the visit. Prior to this, my hair was dull and lifeless. I also throughly enjoyed the hair treatment. Not only was it a relaxing process, but it also softened my hair and got rid of my itchy scalp. 10/10 definitely coming again. read more

I made a spur of the moment decision to get my hair cut short after months of having long hair but I wasn't quite sure what type of hair style would best fit my face shape. So I decided to go see a professional hair stylist and chose to visit Laguna Hair Lounge for the first time. If you don't want to read a long narrative style here is the short version: Rheina was my hair stylist and she was absolutely wonderful! She was attentive and very informative. She gave me a cut that complements my face shape and matches what I was looking for. Now for the long version: I tried to schedule a day-of appointment online but I'm old fashioned so I just wound up calling instead. Initially there was no answer but then Rheina called me back. She told me I could come in right then and she'd cut my hair right away or I could wait to come in at the later time that I was trying to book. Being super excited to get my hair cut, I decided to head over to the salon right away. I met with Rheina and she was so kind. She sat down with me to talk to me about what I was looking for and how I care for my hair. She answered all of my (many) questions. She also made suggestions about what look would be best for me and my face shape. She was super great and gave me a hair cut that I love. I went to the hair salon with vague ideas of what I was looking for and no inspo photos. But she was still able to give me a hair cut that looks great and makes me feel so confident. She was super easy to talk to and was really knowledgable. I am super satisfied with my experience and I highly recommend going to get a hair cut with Rheina. read more

Alexis is amazing!!!! She will actually make your hair look exactly like you want it to and when you don't know what to do she has great ideas. I've gone to her for haircuts and color. She was able to turn my black hair brown and it was gorgeous. She's also great to talk to and really sweet. Laguna itself is really professional, clean, and relaxing. They also offer beverages. Definitely recommend!! read more

Laguna Hair Lounge - Hair Salons Near Me - Newark, California

After reading so many nice reviews from other clients, I scheduled an appointment with Bonne on Thursday, June 30th for a Brazilian blowout. My hair looked really nice and I was happy with how it looked until I washed it 3 days later with my sulfate free shampoo/conditioner. I sent a text message to Bonne to let her know my hair was still very curly and frizzy. I feel disappointed that I paid $200 dollars plus gave a generous $50 tip. My hair was supposed to be easy to manage for up to 12 weeks (3 months). So much for having straight hair for my trip to Hawaii. I was apparently supposed to request a "permanent hair straightener." Since I didn't there wasn't anything more she could do. Since she's a professional hair stylist, I feel like she wasn't empathetic to my situation. read more

Laguna Hair Lounge - Straight hair after Brazilian blowout on Thursday, June 30th. - Hair Salons Near Me - Newark, California

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My hair is ruined. It took me over a month to find courage so others don't have this experience. All I can say is- avoid this place at all cost. I should have listened to my intuition and bolted. Basically have chopped lengths unable to style or leave open and hair very damaged. Inexperienced stylist listed as advanced color stylist who at the end complained she didn't have enough time. Shame on you. read more

I had my first time experience at this salon earlier of Feb this year. It was amazing! The place's ambiance are welcoming, cozy and plays good music. Even though I've only seen 3 staffs in the place since I came in in the middle of pandemic, the staffs are very nice, friendly and entertaining. I came in for a haircut recommended by my boyfriend's Mom whose been coming in this place for quite a while now especially for her 15-yr long hairstylist which she has managed to hook me up for an appointment. Her name is Bonne. Bonne is so accommodating and took care of my hair so perfectly. I have 0 experience coming in a salon to have my hair cut and I'm not sure of what I wanted but as soon as she's seen my hair, she then gave advices of what I needed and made it happened. She gave me a layered cut. My hair is originally wavy and curly at the ends. She's given me this cut while maintaining my hair length and added volume to my hair. I came out happy with the results. I only came in for a haircut but felt like my hair was styled. I just felt more after the cut. She's gave great hair care advices too that were very helpful, thank you Bonne. I truly recommend this place!!! read more

NOTE: this review is on difficulty to contact and book. NOT on the service. I was trying to book a Haircut appointment at Laguna Hair Lounge as a new customer but am unable to. I've read good reviews and was recommended by my sister who had a good experience. It says that they dont have any slots available for all the days 3 months out on the website It wont let me select a stylist, so I suspect that the site isn't working properly. I atried calling them but no one would pick up and they dont take messages and referred be back to the site which does not seem to work. And there is no messaging option here on Yelp. This experience trying to book has was frustrating read more

Beautiful salon! Stylist Alexis Nicole was super friendly. She did my hair good, not exactly what I wanted but left satisfied. read more

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I got my hair done by Kayla and can I just say.... she KILLED IT. I was so amazed with her attention to detail. I came in with damaged hair that was super orange and you can tell my precious stylists kept putting "bandaids" rather than fixing the problem. Kayla came in and really took her time making sure my hair was blended, colored, and revived!! My hair was super long, full, and coursed so to spend a total of 6 hours on my hair just shows how thoughtful she is with her work. I've been getting so many compliments on how healthy and natural my hair looks. I can't wait to come back! read more

Laguna Hair Lounge - Hair Salons Near Me - Newark, California

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I had my first haircut with Sarah. The interior of the salon was beautiful, clean, and felt luxurious. Because it's appointment only (which I was able to easy schedule online), I felt like I had Sarah's exclusive attention. She was very helpful to suggest a haircut that would suit my lifestyle and my features. I am enjoying my haircut and I look forward to going back to Sarah in the future. read more

Absolutely LOVE going to Alexis here! I found her on a whim because I really wanted someone to fix my bangs and she did such an amazing job on the bang trim that I immediately booked her for a full haircut appointment which also went amazingly. Prior to Alexis, I thought that maybe bangs are not for me but it just turns out that they weren't cut the right way. She always gives me the cutest bangs ever! I never know what to do with my hair and she's very helpful with giving suggestions and tips on how to achieve styles that I'd like to do. I 1000% recommend trusting Alexis with your hair. read more

Had THE best experience! As someone who only had family cut my hair for a long time, this was the first time I looked for/went to a hair dresser, and Sarah H. was absolutely amazing! She made me feel super comfortable and really made sure that I got the exact haircut what I wanted. On top of that, the salon is filled with the best home decor-inspo I'll definitely be coming back! read more

Sarah was great. She helped us during our consult for my fiancé's hair to prepare far a wedding haircut and style. She looked at our inspiration photos and styled to fit his face and his comfortability. She also walked us through the proper product usage for his hair. The salon it's self was clean and comfortable. Thank you again Sarah!!! read more

Loved my experience at Laguna Hair Lounge. I felt special from the moment I walked in. I was greeted and offered a refreshment while waiting for my appointment with Sarah Hurtado. Sarah made me feel special by going above and beyond and asking me if I wanted anything from SB . I loved my experience from beginning to end. I wanted a trim and nothing more, thats exactly what she gave me. I absolutely loved my hair wash, head massage & blow out. I felt like a million bucks leaving. I also got compliments on my hair thanks to Sarah. Ill def be back at the end of the yr! read more

Sarah is a gem! Booked a last minute much needed hair cut and gladly Sarah was able to get me to my healthy hair goal. Her work and quality is top tier, made me feel comfortable about what I was looking for. Salon vibes are super cozy & clean. To say, Sarah has a new added client! read more

I worked with Sarah and she did an amazing job giving me the exact haircut i wanted - short-medium butterfly cut. Its also very easy to maintain, which is what i was looking for, a style that won't take too long of a time to blow dry. There are just the right amount of layers she cut that stand out. Im so glad she didn't do it excessively like some other salons do sometimes. She was also very nice and friendly. Will return for a blow dry and future haircuts. read more

I am surprised I just found out about this salon. Love the ambiance of this place! I booked an appointment months in advance with Alexis Nicole for Friday 5pm for a cut and root touch up. I just wanted a change since I wasn't happy with my previous hair stylist. I was a little afraid trying something new, but I'm so happy I took the leap of faith and tried out this salon! I honestly wished I tried them out sooner! I walked in and was greeted by their emotional support dog Jack! He's so cute and friendly. As a dog lover, this set my mood from exhausted after a long week of work to joy immediately. I met Alexis Nicole and loved her vibe the entire time. She's genuinely nice, friendly, and awesome. I normally don't talk much with my stylist and/or my stylist rushes through the hair coloring and cutting, but Alexis Nicole took the time to explain to me what she's doing, her thoughts on what to do, and seems genuinely interested in getting to know me as a person. She was very careful when putting dye on my hair, and made sure she left very little marks on my face. My previous experience left dye all over my hairline and near the ears. I was shocked I barely had any marks after my experience with Alexis Nicole. She also took the time to cut my hair and ensured it was even by making me stand and turn my head. My previous experience the cut was always rushed and finished so quickly, sometimes even had uneven strands sticking out. I can say I'm super please with my experience and outcome, I look forward to coming back here soon! They also served drinks but didn't take advantage of it... will try that next time. read more

Such a good environment, and the staff is the sweetest. Did an amazing job with my hair!!!

This review is for the threader, Erica! Erica is literally the best ever! I have followed her around for so many years now (I have actually lost track!). I am a complete baby when it comes to anything coming near my face and she is super patient, professional, and understanding. She knows I am super sensitive and checks in to make sure I am okay or if I need a break (thankfully I am not hairy. Whew!). She applies the perfect amount of pressure to make the process near painless. Thank you, Erica! read more

Laguna Hair Lounge - Hair Salons Near Me - Newark, California

Sarah H, Was Very Professional, Understood exactly What I Wanted. Very Respectful, Patient, & Clean With a Great Attitude. I Gladly Found My New Spot To Get a Haircut. Thank You ! read more

Kayla revived my hair and brought it back to life!! I came in with super brassy, dry hair wanting to dye it back to my natural color. I told her I wanted to eventually have virgin hair again so she didn't touch my roots at all, fading the dye into my natural hair color. I didn't even think of that so I'm glad she brought it up. As for the cut, I told her I just wanted to cut my hair short with face framing layers while still keeping it thick and full. She did just that ;) she also taught me how to give myself a blowout which was super helpful because I've been wanting to learn! I love my hair so much and it already feels so healthy again. Definitely book your appointments with Kayla if you ever want to do anything with your hair. read more

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S/O to Alexis Nicole for bringing my hair back to life after a year of not having a proper haircut! I was initially really hesitant to get my hair cut during the pandemic. But after watching many YouTube videos, buying a pair of shears from amazon, and asking friends to take a stab at trimming my hair I figured I couldn't put it off any longer. My hair was heavy, frizzy, and full of dead ends that was getting hard to brush through. I was the first appointment of the day at 8am on a Saturday and for a good portion of my appointment was the only customer there. That made me feel really comfortable - I didn't have to remove my mask for the haircut (even during the hairwash!) and the people working there kept their masks on the entire time. Alexis Nicole was fun, bubbly, and helpful! After having very minimal social interactions with strangers thanks to the pandemic, I was kind of worried about awkward salon talk but she made me feel so comfortable! She gave me some recommendations for hair products that could help my damaged hair (I know people usually see this as pushing product for the extra commission but she gave me options from Sephora asking me what stores I usually shop at - she's just trying to help a girl out!) She was also realistic in asking me how I usually style my hair and gave me some tips for everyday styling. read more

KAYLA! SHE HAS ALL MY TRUST WITH MY HAIR. I came to her right before my maternity shoot and let me just tell you, she made my vision come true. I LOVE MY HAIR, I haven't left a salon super happy in such a long time. After my appointment I stayed in my car for 30 minutes taking selfies! LOL Today I was beyond happy, and I'm never gonna switch up! LOVE HER! read more

Laguna Hair Lounge - Hair Salons Near Me - Newark, California

Thank you, Kayla!! When a client starts off with "I hate hair" you might get turned off. Instead, she dug into the whys, my everyday lifestyle, and provided a recommendation that resolved my hatred for hair. The final cut works for me every day with little work put into it which is just what I needed! She was easy to chat with, took her time, and talked me through what she was going for and why. Will definitely back to see Kayla again! read more

I booked an appointment on a Wednesday for a blowout with Sarah that Saturday. She asked at the beginning if I wanted to tack on a curling iron for $10 more, which I was happy to do at her suggestion, but when she was finished with the blowout, she told me I didn't need it. My wallet and I appreciated the honesty! She did a great job with my hair and I felt super pretty. I would definitely recommend her! read more