PLEASE DO NOT BUY HERE!!!!! My son purchased his first car just now at 18 saved all his summer…read moremoney for deposit on a 2013 hyuandi sonata for 7000. He took a loan from the credit union for the rest. We informed them that he was 18 and we really wanted to make sure he got something reliable that he wouldn't be dumping money into right away and Dave told us he just had it in the shop mechanic replaced a few things and engine ran great only thing needed would be back tires everything else was great. So we took his word for that. 4 days into owning this car it lost complete power while our son was driving it and brakes quit working and luckily he was able to veer off the road before he went head on into a main road. We had it towed and Dave had mechanic look at it said he was puzzled but replaced a crack shaft sensor and charged us a 100 bucks and said they did this out of "goodwill" because we bought the car "as is". Dave said he isn't even telling Chuck he did this because he wouldn't allow it. Well 2 days later same problem so my husband looks under the hood and the battery terminals were completely loose which leads us to believe did they even look under the hood or just take us for 100 bucks. Fast forward 5 days. The engine completely BLOWS UP. We call Dave and Chuck say sorry nothing we can do you bought as is. Now reading through this company reviews this is not the first time they have done this to people. And they will comment on this " you signed as is" "you didn't purchase the extended warranty" - he did purchase an extended warranty 2 days after the purchase of buying the car because their warranty didn't cover nearly as much as we like we have a company we use and we like a lot but you can't use it until you hit 30 days of purchasing it. Also when you buy as is especially on something that is 7000 dollars you are hoping to get more than 15 days out of it!!! And those 15 days not having issues!!! So save yourself the comments Dave and Chuck. I am not sure how you guys can live with yourselves knowing you basically stole from a poor 18 year old kid starting out in life but hey more power to ya I guess.

Dave is a great salesperson to talk to into getting a vehicle here. He is very knowledgeable and…read morehas a lot of experience in the car sales industry. He made the buying process and the paperwork very easy and clear to understand. I would definitely get a car here again!

We have been taking our golf cart here for years and never had a problem. This time we had our golf…read morecart batteries replaced. Upon pick up, our back cup holder was damaged and ripped off without one employee letting us know. Also, the seat is stained. Our golf cart is in amazing condition. This has been going on for 5 weeks. They gave us replacement cup holders that didn't fit. I had to order my own I was told I would receive a refund. Haven't. I haven't received anything but lies and stories for 5 weeks. They damaged my golf cart, tried to get away with it and never made it right. Someone was supposed to come to our house 3 times now and it still hasn't happened. This morning someone was supposed to be here at 9. Decides to text at 8:50 I'll be there in about 45 minutes. People have jobs. No one can sit here all day to wait for whenever it's convenient for you. You have done nothing but inconvenience us!To say this company is unprofessional is a understatement. I do NOT RECOMMEND using them unless you want to pay over $1,300 for batteries, have your golf cart damaged and no one care to fix it. Unbelievable.

Few electric carts, a lot of nickel and diming and they don't budge on prices. It's like the worst…read moreversion of a used car dealer. If you do not want to spend $15k for a tricked out cart, you might be better off elsewhere.

I just bought my second car from Classic GMC and it couldn't have been a smoother process!…read more Last time I purchased here was many years ago. I had pretty much decided on what I was going to buy this time and was on my way to another dealership when my husband recommended to stop and test drive a Terrain first so I could be sure. We were met by Mitch who took us for a no pressure, enjoyable test drive. He was trustworthy and authentic. The car wasn't exactly the options I had my heart set on, so Mitch suggested I look at another one they had in the back that hadn't made it to the lot yet. I took a look and it was exactly what I wanted. The interior of the dealership was bright. The restrooms were clean. The seating area in the service waiting room is comfortable. The entire process was very quick. I couldn't have been happier. I'm hoping for years of enjoyment driving my new Terrain!

Save yourself the drive and go to a different service department. These guys have no customer…read moreservice and have no willingness to work or help a customer.

I cannot say enough good things about Adventure Subaru!! Their service department is terrific…read more Scheduling is easy, the team at the desk are welcoming, knowledgeable and keep me informed as to needs and progress. The mechanics are top notch and I even get a free car wash when they change my oil! Recently I had problems with my key fobs and was prepared to lay out big bucks for new ones. But Larry & George in the Parts Dept fixed them, replaced the batteries and even wished me Happy Mother's Day. Adventure Subaru is 25 miles from my home. They are worth driving the Distance because they always go the distance!! Thanks

If I could leave no stars I would. My mom retired at the start of the year and is now on a fixed…read moreincome. She bought a 2018 Subaru Forester late 11/2024. The first week the battery was dead and other minor issues started cropping up. I regret that she did not inquire on voiding the sale at that point. Within 6 months the check engine light, A/T oil temp light etc. came on. She is being told she will need a new transmission for $6000-$7000. Her mechanic has been in touch with the dealership and Subaru discussing any assistance/recourse given the extreme and immediate issues she has had to no avail. Only 5500 miles has been driven since purchase. PLEASE DO NOT BUY A CAR FROM HERE. If you do you might as well add 6-7K to your budget a buy a new or at least newer car from a respectable and accountable location. Or just make sure you won't have to actually drive the car you are buying.

First of all I know I bought a used car with no warranty. But I didn't expect to buy a piece of…read moreshit that stopped completely on a main road almost causing an accident. Josh the owner is a liar, promising you the world and never coming through. To just outright lie, he doesn't deserve to be in business. I have the printout of the many things that were wrong with car and would have cost be thousands of dollars to fix. Shame on you Josh!!!

Just purchased my third vehicle from "Stan". He is a great salesman and gets you in the vehicle you…read morewant smoothly! The experience with Stan and Ken was more than I could have asked for! Ask for Stan and Ken for your next vehicle!

I wish I could give a zero. Wife just bought a new car there. In contacting the sales person, we…read moreasked if they could send us back our tax papers (needed to process loan) and if they could included floor mats. Salesperson never called back but texted me twice. 1st time he will send the tax papers and he could get mats at cost. I texted back and asked why he couldn't include floor mats, and never got a response. Followed up a couple weeks later about tax papers and floor mats again, called and texted him. He got back and said they couldn't find our tax papers after triple checking and he could get floor mats at cost (no explanation why he wouldn't include) then said he is on paternity leave the next day. I followed up with someone with their online assistants a week after and asked if someone could call me regarding floor mats. She said I should receive and email back. Week later checked back with same online assistant. She apologized no one got back to me but suggested I call someone in sales to help with my issue. I called and talked to a sales rep. his name was Jim. Explained that I was hoping after purchasing a car there they would include floor mats. He told me he purchased a car that was more expensive than mine and they didn't include floor mats. Then basically said I'm going behind the salesperson that sold us the car to get the answer I wanted. I explained the salesperson never really addressed why he would only give mats at cost, and he could have cared less. I am a business professional, and I understand there are people that do go around employees backs to get what they want. I am not one of those people. I never got an explanation from our salesperson at all. The other salesperson was so cavalier about how I was going behind our salesperson's back and seemed to think he was "putting me in my place". Absolutely terrible customer service, I would advise people to buy a car elsewhere. They lost our tax papers and got their sale and now they are done. I will let anyone who ever wants to buy a car to go anywhere but there. I'm disgusted.

If you need a dedicated honest salesman, look no further than,…read more Ryan Gogolin Sales and leasing Classic Toyota 440-321-9745 cell He has sold me the past 3 Toyota's and looking forward to the 4th. Things get done fast and he's very willing to make the deal just right for you. He seems to pull out the perks you ask for on a whim and delivers!!

This place is a rip off even compared to other dealerships, they charge $1000 for just the labor to…read moredo a brake job. Got it done by a certified mechanic for $350. Also the craftsmanship is poor and sloppy and I have waited 3 hours for an oil change. Go somewhere else or they will continue to gouge.

Bought a 2007 ford f350 from here in may 2025 truck ran ok for a week. It is now February 3rd 2026…read more I have now spent a total of 14 thousand dollars in repairs and still this climbing. Just replaced 1 injector last week for 600 dollars and now all the rest of the 7 need replaced. So that is 4200 dollars more needed. I have never had any dealership screw me with a huge piece of crap on my life. This is the worst vehicle i have ever had. Do not buy anything from these crooks. 12 thousand for this piece of crap plus over 14 thousand on repairs. This thing needs to go into the shop every damb week. I am looking into suing this place. Stay away from this place

Bought a 2010 GMC Yukon Denali. Took it for a test drive only to run out of gas in the middle of…read morethe street only 50 feet from the lot. Ok I should have looked. Took it for a test drive. Came back told him the check engine light was on. He hooked it up and told me it was the fact that it ran out of gas. Not a mechanic so I believed him. WRONG!! Purchased the vehicle took it to my mechanic because the check engine light came on again. Catalytic converter!! $1,300.00 and haven't had it more than 2 days. Not to mention leak in my transmission line$700.00, lower ball joints $400.00, rear suspension and rear washer fluid line $1,300.00. I will say the ball joints were covered. That's it. Called to the shop before I got the work done for the converter he gave me a check for$200.00 what good that will do. Only thing I can say good is one the truck runs awsome with the ball joints done, converter, and transmission lines. Still have washer lines and rear suspension left. The dealer was friendly ( might as well be). Oh yeah 4-5 lights out. Thanks Action Motors

I called around at several Honda dealerships for a OEM Honda part…read more Honda of Mentor was $60 less for the same part and they had it in stock. I also have bought a Honda from them. I've also had work done there. They do a great job in every department

I've been trying to buy a car from Honda of Mentor. It didn't happen. While I was test driving a…read morecar that I wanted to purchase, it was sold to someone else!!!! Horrible and unethical. I decided to give them another chance and wanted to purchase another car and they let a lousy $400 kill the deal. Big mistake. So, I'm loving my new Nissan!!

I just bought my first Mazda at Classic Mazda in Mentor and couldn't be happier. Sarah Holland…read morewent above and beyond helping me find the right car for me. I absolutely love her and would highly recommend you come see her if you are in the market for a vehicle. I love my CX50 Hybrid! Thank you so much Sarah Holland and Classic Mazda!

And this is the response to your review response…read more... There was one code that was on the screen that is in the picture and it was only for the hybrid system, The check engine is triggered by the hybrid system And your service department wanted to charge the diagnose that So what you are saying as a response to my review is a lie like everything else you do at that dealership and your service department said it's not related and they have to charge for the diagnostic fee So obviously everything you say is a lie like I said before from top to bottom You would not bring the car in unless I pay for the diagnostic fee and your reviews on Google show that you charge for unnecessary services and your company makes clients leave reviews for brand new cars which of course have no issues yet Deception from leadership to scam service managers They charge 175 diagnostic fee for hybrid system malfunction which comes on all the time and triggers check engine light.