Very professional and knowledgeable. Made himself available in a short amount of time…read more I would not hesitate to call him again.

So Sunday morning as I'm leaving for work, I lock my keys in the car, or at least, I thought I did…read more I called Hoosier Locksmith and they were honest told me about 45 minutes . So I told them to put me on the list and that I was going to try to reach another locksmith as I was supposed to be at work! I did call the other locksmith in the area, no answer for one, and the other one answered and told me that his technician would be reaching out to me. When the 45 minutes came up, Tom had called me back from Hoosier Locksmith and said that he was five minutes away, he showed up, he was professional, courteous, and very nice. Overall, even helped me look for my keys in the car when they were not where I thought they were going above and beyond. If someone was to ask, who is your locksmith, I would have to say Hoosier Locksmith in Crown Point Indiana , thanks Tom

prompt appointments- knowledgeable service technician. They gave me multiple options on fixing my…read moreornate lock

I was there earlier and they assisted me with several specialty keys for my specialty locks. I have…read moreassisted many friends utilizing their skills. They can look at the key and explain to you the time period the key was made and why you couldn't find that key anywhere else. I don't believe a computer could give them competition

Son purchased a new home in Merrillville. Called LockOut Express for them because of the great…read moreservice. We were told they do not do residential lock changes anymore. Sad, such a great company. Will look elsewhere.

Adam was amazing got locked out of my car he was in within 10 seconds. 10/10 would recommendread more

Timely. Professional. Problem Solvers. Cost effective…read more But above all, excellent customer service. When there were issues with my lock, the professional (Chris) who served me went beyond the call of duty to solve the problem. The lock, which I had purchased online and not from Elmer & Sons, malfunctioned and caused my front door to jamb. Chris helped my wife and I get the door open and even came back another time to ensure the replacement lock was installed properly and without further complications. Even though this meant putting in a little extra time to get the job done--some of it possibly off-the-clock--he did not rest until our lock was functioning properly and we were satisfied. Later on that same day, my wife had challenges figuring out how to get the lock to function due to its security features. Being the professional he is, Chris swung by our home once again to demonstrate the security features of the lock and make sure she was in the know. As a small business owner, it is my opinion that the best companies to do business with are the ones that not only do good work but they know how to handle the inevitable bumps in the road that come up when dealing with customers. In this regard, great companies: (1) employ skilled professionals who are "bothered" when a job they work on does not meet their own or the customers expectations; (2) receive feedback from the customer about problems and respond professionally and not defensively; (3) set out to do whatever it takes to make things right within reason and occasionally even at their own expense (Napoleon Hill's Principle of Going the Extra Mile); (4) do what they say they're going to do; and (5) don't expect a pat on the back for doing what they said they were going to do. Elmer and Sons, and especially Chris, followed this formula to the letter. While I don't wish for any other lock issues anytime soon, undoubtedly, Elmer & Sons is who I'll call when the need arises. I highly recommend this company for any locksmith needs.

It is closed and the location is on the market. I believe the owner retired and closed the store…read more They did a lot of business on the local level over the years.

Such a pleasant experience. Talked to Patrick/Pat on the phone to set up an appointment to fix a…read moredeadbolt that was bot aligned. From the start, he was upfront and gave me a quote. He was prompt and professional. Finished quickly and I was pleased with his work. Stated I would probably call him again and he said for what. I showed him the same problem with another door and he fixed it. He said it would save me a service call fee. I was touched; a young man who thought to save me money not make money. I'm a customer for life and will always refer Mika Locksmith to friends and family. Good luck Pat; you are an exceptional young man. I know you are making your dad proud.

Came in 5 minutes. Solved a difficult lock to get me back in my house. Even made a new spare key…read more Great guy.

Mike was fantastic! He helped me replace a broken padlock key and also reprogrammed a key for my…read moreFord Transit van. He was knowledgeable, efficient, and offered very reasonable prices. Excellent service all around. I would highly recommend Mike to anyone in need of a reliable locksmith!

Michael was great and his response time was even better! After locking my keys in my car I…read morecontacted him and he arrived quickly. It only took him a couple of minutes to retrieve the keys. He was very friendly and extremely professional. His service was also very affordable.

Lost my key fob in the crazybusy parking lot of Merrillville Sam's Club on 7/3…read more Locksmith was there within an hour & spent nearly the next 2hrs making a replacement key. He ended up having to cut the key by impression. Working on one of the hottest & humid days his efforts were really appreciated. Nurkamil Uulu is a valuable employee who treated me with courtesy on a very difficult job. I hope to pick up the keyfob I paid for tomorrow & thank him (or his boss) in person.

Hands down the best place to go! They replaced my truck key with remote start for a great price and…read morevery quickly!

I purchased a car without key, well not a factory Key…read more Anyway, I called Jay on the recommendation of the dealer. He was responsive and quoted me a reasonable price and programmed a new key for me without issue. It was a great experience!

Very smart young man jay took care of me today He was sweet…read moreand professional, thank you jay I'll call u if I ever need anything else