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I went here for a friend's birthday knowing nothing about this restaurant and oh my, it was an experience! It is overwhelming when you walk in; there's a lot going on visually , it is a little loud and the hosts wear bright pink blazers. I loved it! I highly recommend going with the right people who will appreciate all the kitschy stuff like we did. Now the food. I ordered the bootylicious drink that came served in a butt mug and another at the table had a drink in a chalice that was on fire. I was sold. The drinks were all very good and I tried a few of them. For food, I will say, it's a little pricey, but what isn't these days? I had the meatball appetizer that came served in an actual pot (with a handle and everything). Entrees, I split the pasta for 2 and the chicken dish and we had tiramisu for dessert. This food was all very good! They also have an ice cream tower that they cut slices off of in front of you and a giant flaming wheel of cheese that they do something with. This place is just fun, y'all! I also have to give a shoutout to our waiter, Joey. I know our table was loud and obnoxious, but he was great. He answered all of our ridiculous questions, and even sent me home with an extra side order of some of the best mashed potatoes I've ever had. If you're kind of a stick in the mud, don't go here. But if you want a fun, unique night out, this place is it!
Wonderful experience with my 20 y.o. for her special birthday meal. Pizza al Fuoco shared app. She had the duck, I had chicken Saltimboca. Shared tiramisu dessert. All was delicious, great service. Lovely place and we'll be back for her next birthday so we can have some fun cocktails! Nice that you can dress as fancy as you want, or wear jeans. We loved sitting in the alcove velvet booth!
TALK ABOUT INCREDIBLE! This place has such a fun ambiance. It's so great in there and the entire restaurant is incredible decorated. I would've never imagined a place this great being in the location that it is. Seems more suitable for a Chili's or Applebees but what they've done with the restaurant is absolutely OUTSTANDING. Our service was impeccable. We both ordered cocktails - I had a fruity vodka drink and my friend ordered a mezcal tequila one. Both were absolutely delicious and presented so well. For appetizer we ordered the meatballs and started the meals out with both of the presentation pieces - the hand pulled mozzarella and the cacio pepe in the cheese wheel. All three were absolutely amazing. After that we ordered the ceaser salad and it was one of the most unique presentations I've ever seen. Once everything was chopped up and tossed - it was one of the best ceaser salads I've had in my entire life - HONESTLY! We ended with another pasta dish from the menu that we took two bites of, and ordered two pieces of the lemon blueberry tiramisu to go. We had them the day after and they were incredible. To the gentleman who put on a show with the mozzarella and the pasta - thank you so much. You were kind and willing to deal with my photos. Our server was also great. Cheers! Keep up the amazing work! Usually places like this are a one-time stop in my book because they're more for the pictures but the quality of food will truly have me come back. Thank you!
Another spot on my Syracuse bucket list I had the pleasure to finally get to recently! I made reservations for 6:30 on a Wednesday. It was already crowded by the time we arrived, and we had to wait a few minutes for a table. Not a big deal, just be aware that this place is popping! We started with a round of cocktails. I got the Carmella, which is topped with a giant wisp of cotton candy to pay homage to Grimaldi's, which was in this spot previously. Very photo worthy of course, and tasty too. The cup is surprisingly voluminous! There was lots of fun eye candy everywhere - giant pink feather chandeliers, cheeky renaissance-style paintings with modern twists, salt & pepper shakers shaped like chili peppers. I would have loved to look around and explore more, but it was pretty crowded & hard to get the full effect. Probably come early if you want to soak it all in! Naturally, we had to try the cacio e pepe in the cheese wheel. It was super fun to see the chef light the cheese wheel on fire & toss the pasta inside of it. Prep went very quickly and at the end, we had a heaping pile of pasta to share. From some of the other reviews, I was expecting the food quality to take a backseat to the razzle dazzle and honestly would have been OK with that, but the pasta was outstanding. It was so creamy and flavorful, and the portion was exactly right, not too small and filling without being too much. Brava! We didn't opt for dessert, though there are some great looking options. I did feel a little rushed with the service, which is understandable given how popular they are. This maybe isn't the place to linger long unless you're dropping major money to justify taking up the table space. Next visit, I'd probably hang out in the bar area to try more of those delightfully fun cocktails and maybe give some other pastas a go. This place is an experience unlike others in town and worth checking out if the opportunity arises. I love the sheer creativity of the restaurant group and owner behind it - they could have just kept repeating what was already working for them but it's pretty neat how imaginative each new concept is.
Lala lu is a complete experience. It's a delicious experience, to be sure. But, more than that--it's a feast for the senses. Had reservations for 6:30 and had to wait a few minutes past our reservation time (no biggie). We were then led to our table and met with a richly decorated dining room with unique seating arrangements. We had a booth, which felt perfectly tucked away with its own feather chandelier and view of the gorgeous dining room beyond. This is definitely a spot that has contemplated the vibe as much as the menu. My dining companion and I started things off with cocktails. I got their old fashioned, she got some amazing concoction that was topped with blue cotton candy--it was quite a spectacle! The old fashioned was a solid cocktail. For our dinner, we decided to each go for the cacio e pepe in the wheel as an entree. This is done table side and would highly recommend as one of the more entertaining meal items I've ever ordered (flames and everything!). Our server misunderstood and thought we wanted to share one order of the cacio e pepe (instead of one for each of us). In the end, this worked out as the one order was pasta a-plenty for the both of us. The cacio e pepe is a simple pasta dish but delicious in its simplicity. The service was attentive and lovely throughout. Get to it!
Okay so the ambiance is 10/10. You really feel like you're in a Boujee restaurant in Europe. I loved the decor. It's soooooo perfect. The waitstaff was also phenomenal. 1000/10. Good menu. The drinks were decent. I got the sangria flight. Tasty. For the food I'm giving them a 3/10. I think they try way too hard to be unique. I want something unique AND tasty. The best part of the meal was the dessert. We got tiramisu. It was pretty delicious. The presentation of the food was alright. The taste was mediocre at best. The rainbow pasta in the photo was barely edible. The lamb chops were decent but I wouldn't order it again. They have to focus more on the taste of their food and not the presentation for IG- worthy photos. I would come back to give them another shot for sure.
!! Public Service Announcement: As of 6/26/24 the "Cacio e Pepe in the wheel" is only served on Thursdays, Fridays, and Saturdays. This is NOT mentioned in their menu currently. My cousin and I decided to have a girls night out and try out this restaurant. It looked cool online, had some obnoxious drink options and elaborate food. Looking at their menu online we saw they had the Cacio e Pepe in the cheese wheel and we had planned to order that and share (since it can serve two). We made reservations for Wednesday, June 26 at 7pm, arrived at 6pm and got sat right away. It wasn't busy at all. The server was no help in explaining the drink menu. She just repeated what was on the menu when asking about specific ingredients or presentation. So I knew from the start we wouldn't be able to rely on her much to walk through the menu. We ordered the Arancini Eggrolls as an appetizer: the flavor was good, it's like an arancini Italian rice ball, but in eggroll form. It comes with a spicy sauce. When we ordered our food and told her wanted Cacio e Pepe, she said they are not serving it now and only serve it on Thursdays, Fridays, and Saturdays. We were extremely confused and asked why, as there was no indication of this on their menu. She said "He was getting paid a fortune and was standing around doing nothing most of the time. This dish is most popular on the weekends, so we sent him home and only have him come in Thursdays, Fridays, and Saturdays now." To say we were disappointed was an understatement. (Strike 1) We ordered other entrees as our main meal. My cousin got the Chicken Lalalu and I got the White Truffle Bolognese. The Chicken came out almost as described, but they added sautéed mushrooms on the side. My cousin is allergic to mushrooms. The menu entree description does not mention anything of mushrooms. If she had known there were mushrooms served with it, she would have ordered something else. We scooped the mushrooms off the plate and sent them away. My white truffle bolognese says "topped with arugula and white truffle." I didn't see white truffle topped anywhere, so I'm very confused where it could have gone. It was also supposed to be served with Mafaldine, ribbon-like squiggly pasta - it was served with bucatini instead, spaghetti with a hole in the middle. Be sure to read the entree descriptions very carefully, as they hardly use any punctuation and can be misinterpreted. (Strike 2). We were almost tempted to get a dessert to get the whole experience (drinks, app, entree, dessert), but our server took too long to give us a dessert menu and take our order we decided to just leave. She tried to make it right or bribe us with strawberry gelato, but we declined. We asked for her to give split checks and split the app. She came back with 1 check. Then took another 10-ish min to correctly give us split checks. The server we had was not top notch, unfortunately, and didn't add to our experience. (Strike 3) Lastly, I was surprised to see a credit card service charge on the check. I don't live in NY, so this was a complete surprise to me and shocked to learn later it's a new law. I personally believe that's part of the cost of doing business a business should take on and not put it onto a customer. I had high hopes for this place, but unfortunately did not meet my expectations. I would not recommend this restaurant, mainly because of the service received and some key discrepancies on the menu versus what was served.
Absolutely loved LaLaLu. The ambiance and service were fantastic! The drinks are unique and tasty. Our table was ready twenty minutes early. Fresh bread, wedge salad, and steak were all delicious. Steak was cooked to perfection. The cheese wheel was a presentation and was delightful! I will be back, most likely will be my new birthday celebration go to! With all that being said it is upscale dining and prices are reflected accordingly. I thought the pricing was reasonable for the dining experience. This is an update. I took my daughter for her 25th Birthday dinner, she specifically chose LaLaLu for the ambiance and loved everything about it! The chick vibe is just so fun and the lighting, decor very unique to the Syracuse area. It was a week night so no table service meals available. They were out of the LaLaLu Chicken which one guest had ordered. We loved the bread and oil and seasonings this was an upgrade since my last visit and server quickly replenished when it was gone. Arancini egg rolls were a different appetizer choice served with spicy dipping sauce. My daughter and I both had the Filet Gorg Ravioli medium rare. Hers was closer to medium than medium rare but she still enjoyed it. This is an updated menu item since my last visit and I enjoyed this version of the filet considerably more! Both served with mashed potatoes that were more like porridge but still tasty enough. Served with vegetable as well. We shared Tiramisu for dessert that was brought with the sparkler for her birthday, love that. Dessert was enjoyable and she loved the entire experience! She said it is her new favorite place! It is very pricey so will be reserved for special occasions! Be sure to bring cash there is up charge on all menu items and an additional credit card fee. Cash is king as the menu says!
Lala Lu had great atmosphere. It felt exciting and was more than it looked like on the outside. There was much to choose from and we had a hard time making decisions. Our service was pretty good, with only minor waits. I would say that the drinks took quite a bit of time to come to the table. Filet Gorgonzola Ravioli (no picture): This was interesting. I was expecting a couple of ravioli but it came with one big one on top of the steak. It was also blue and black which was a little odd to me. The cheese was personally not my favorite, but my filet had pretty good taste. Ribeye: This was amazing! It was cooked perfectly and the flavor was great. Overall if you want a fun night with a cool ambiance than this is the place for you! There were also a lot of fun foods that we didn't try.
Absolutely worth the hype! We came here to celebrate my birthday and had the most delicious and memorable experience! From the fun drinks to the presentation of the volcano pasta, I was blown away at all the details and uniqueness that this place had to offer. Definitely a great place to celebrate and entertain out of town guests at!
We were excited to try Lala Lu & waited for an occasion to make a reservation. While we enjoyed our meals, the service during our dinner got progressively worse. We booked on open table & got a text that our table was ready at 7:30, 15 minutes before our reservation. When we arrived, they were expecting us & seated us right away. The person filling water & the waitress came by in a timely fashion & introduced themselves. I enjoyed the atmosphere. There was cool art & decor everywhere I looked. The music was upbeat & not loud. Many customers were dressed up. Our waitress talked us through the menu, including her recommendations & what they were out of. They were out of several items but we appreciated the advance notice. I liked the wine list descriptions, which helped make my decision. Our waitress provided helpful feedback when we chose between 2 cocktails. She kindly checked on us a few times while we were deciding what to order. We received a bread basket early, which is a nice touch & I loved the seasoned Parmesan with it. When we ordered our app & entrees our waitress let us know that she'd have the kitchen start our appetizer right away & start our entrees once our app was served. I appreciated this, as I value timing in fine dining. Our waitress returned shortly after to tell us they were out of the whipped ricotta we ordered (interestingly, whipped ricotta was served with one of our entrees. I wonder what they were out of & wish they could've offered it with a substitution for whatever they were missing) & asked if we wanted an alternative. We chose calamari which was more expensive & not worth it. The calamari was fine & I enjoyed the marinara, but there were lots of pickled veggies which we didn't love. Shortly after we finished, the waitress brought out my husband's steak. She said she brought it before my food because she didn't want it to get cold & mine would only be a few minutes. I found this odd, but appreciated that they wanted to serve food at its best. However, my stuffed lobster did not arrive for at least 15 minutes. In that time they could've cooked a whole new steak. There were only 2 other groups in the dinning room, so I'm not sure what the delay was. During the wait, we were not checked on. My husband said his steak was very good, but his experience was soured by having to awkwardly eat alone while I waited. When my food finally arrived I was offered a brief apology. The Stuffed Lobster was very good- a large portion, probably enough to split. There was a whole lobster with meat still in the claws & some of the tail. A cracker was provided, but only a full size fork to get the meat out & no bib for the mess. It was served with butter which was not fully melted. Our waitress came as I was starting to eat & asked if we wanted to hear the desserts. I would've preferred to finish my meal first, but let her go ahead. She came back 2 more times while I was still eating to ask if we were ready to order dessert. At one point she took my husband's fork away even though he had been using it to try my pasta. When I was done eating, he used my fork & the waitress asked if we were done while he was still actively eating. For dessert, we ordered the lampone chocolate cake- which was absolutely delicious! I asked for coffee & was told that they "don't have coffee right now" which I took to mean that they didn't want to make it. It was clear they were trying to close, as they were clearing lights away from the unused tables. Not a second after we set out forks down, our dessert plate was taken away. I did appreciate that the bill folio was lighted as it made it easier to see. We were at the restaurant for less than two hours- out by 9:30. I thought we ordered in a timely fashion (apps & entrees at the same time, dessert while we were eating dinner) yet we were rushed from the minute my entree was placed on the table. I did not see any time limit listed online. For a restaurant that takes reservations as late as 8:45, this is unacceptable. We also put on open table that we were celebrating a special occasion & were never asked about it, but we saw other tables with sparklers. I highly recommend that Lala Lu revisit their menu & service standards. It would be helpful if their menu was kept updated to reflect the multitude of items that were unavailable. Meals for couples need to be served at the same time. Between having to swap our first appetizer choice out for a more expensive item & having to eat our mains separately, we would've greatly appreciated if they had made it up to us in a more meaningful way than just an apology. Perhaps most importantly, they need to allow their customers to enjoy their meals without being rushed. If they can't provide a high level of service at 9:30pm (especially after a delay from the kitchen)they should not take reservations at 7:45. The food was good, so I'd give Lala Lu one more chance, but there are improvements to be made
Celebrated my 18 year anniversary with hubby, so we love steak, this restaurant was on my bookmarks under "must eat in Syracuse." Reservation's was for 8:30pm, got there 10-15 mins late and called them ahead to give a heads up and they were very understanding. As soon as we arrived they seated hubby and I right away. Ambiance: WOW! Loved it, from the hot pink booths (wish we were seated there) to blue velvet lux seats and our booth had leopard print which is my favorite print! The whole entire place was just absolutely my kind of place to be at. It gave me sexy, classy and hot vibes all around. Loved it. Service was on point to, loved how they wear hot pink suspenders with all black. Our waitress was very friendly and attentive to us. The food was delicious from start to finish. We just ordered drinks and entrees, skip appetizers since we wanted the main meals right away. We ordered the steak for two and the stuffed lobster with pasta. Really big portions so it was perfect for sharing. I really liked the pasta, it was so creamy and flavorful. Hubby ate most of the lobster since I knew it was his favorite and I was already tipsy from my drinks lol. The steak with the truffle butter was absolutely heaven in my mouth. The mash potatoes and Brussels sprouts were perfect sides with the steak too. The drinks I ordered was Bootylicious or something like that since it was served in a booty cup, thought that was hilarious and it had tequila in it which is my go-to liquor. The other one was Carmella with the cotton candy, this drink was like a blueberry shake or something with vodka and was my most favorite out of the two. Warning when you eat up the cotton candy it will stain your teeth, but its a fun and delicious drink! Hubby ordered a drink that was like a mojito and the cup it was served in was big and cool. Dessert: we were so full already but I had to have tiramisu since its my other favorite dessert. We did the classic tiramisu and they served it with a sparkler greeting us Happy Anniversary. It was a fun nice touch to end our night at LaLa Lu! Thank you for this experience and making our night special. I definitely will be back again! Cheers!
Went for our 22nd wedding anniversary. Made that clear when I made the reservation. The hostess said "happy anniversary" in the least excited way I've ever heard it. Our waiter, who was friendly and attentive, never acknowledged it. He also never asked "what brings you in tonight?" as I feel like many waiters do. So I was veryyyyy disappointed when we ordered dessert and didn't get the sparkler like other patrons did or like I saw other Yelp reviewers got for their anniversary celebration. Why ask what occasion we were coming for if you can't be bothered to care? Also, how did other tables get the sparkler treatment? Was it just our waiter?? The food was good. I have always wanted a Cacio e Pepe experience and it did not disappoint. It was creamy and delicious. My husband had the ribeye and it was delicious as well. The Flaming Picasso was ok. The goblet it was served in was showy and fantastic. But the beverage itself was lackluster. It tasted like a ginger ale fruit punch. Service was quick, and as I said before, our waiter was friendly and attentive. (Minus the anniversary celebration I had hoped for.) It felt pricey, but I enjoyed the experience. Probably won't go there for ordinary outings because of the cost. Nor celebrations... Maybe it would be the place for a girls night out. read more
8 months ago
3 years ago
To be honest I came to this restaurant thinking it was Grimaldi's and was introduced to Lala lu. I guess a sale occurred since I had last visited. Pretty different menu and more upscale. Not a warm Italian decide but more of a contemporary new age feel if you're into that. Christopher was my server. Very pleasant and kind. I wanted to have a sandwich to take with me for work but did not see anything close to that description on the menu. Christopher asked what type of sandwich I was looking for. Prosciutto tomato and mozzarella. He made it happen and I mine say it was one of the best Italian sandwiches I have had outside Italy. For dinner I ordered the sea bass, meh. It appeared more like a big scallop. Good flavor but bad texture. I also enjoyed a Caesar Salad. Great presentation but a little heavy on the dressing. read more
2 years ago
I went here for a friend's birthday knowing nothing about this restaurant and oh my, it was an experience! It is overwhelming when you walk in; there's a lot going on visually , it is a little loud and the hosts wear bright pink blazers. I loved it! I highly recommend going with the right people who will appreciate all the kitschy stuff like we did. Now the food. I ordered the bootylicious drink that came served in a butt mug and another at the table had a drink in a chalice that was on fire. I was sold. The drinks were all very good and I tried a few of them. For food, I will say, it's a little pricey, but what isn't these days? I had the meatball appetizer that came served in an actual pot (with a handle and everything). Entrees, I split the pasta for 2 and the chicken dish and we had tiramisu for dessert. This food was all very good! They also have an ice cream tower that they cut slices off of in front of you and a giant flaming wheel of cheese that they do something with. This place is just fun, y'all! I also have to give a shoutout to our waiter, Joey. I know our table was loud and obnoxious, but he was great. He answered all of our ridiculous questions, and even sent me home with an extra side order of some of the best mashed potatoes I've ever had. If you're kind of a stick in the mud, don't go here. But if you want a fun, unique night out, this place is it! read more
Wonderful experience with my 20 y.o. for her special birthday meal. Pizza al Fuoco shared app. She had the duck, I had chicken Saltimboca. Shared tiramisu dessert. All was delicious, great service. Lovely place and we'll be back for her next birthday so we can have some fun cocktails! Nice that you can dress as fancy as you want, or wear jeans. We loved sitting in the alcove velvet booth! read more
3 years ago
TALK ABOUT INCREDIBLE! This place has such a fun ambiance. It's so great in there and the entire restaurant is incredible decorated. I would've never imagined a place this great being in the location that it is. Seems more suitable for a Chili's or Applebees but what they've done with the restaurant is absolutely OUTSTANDING. Our service was impeccable. We both ordered cocktails - I had a fruity vodka drink and my friend ordered a mezcal tequila one. Both were absolutely delicious and presented so well. For appetizer we ordered the meatballs and started the meals out with both of the presentation pieces - the hand pulled mozzarella and the cacio pepe in the cheese wheel. All three were absolutely amazing. After that we ordered the ceaser salad and it was one of the most unique presentations I've ever seen. Once everything was chopped up and tossed - it was one of the best ceaser salads I've had in my entire life - HONESTLY! We ended with another pasta dish from the menu that we took two bites of, and ordered two pieces of the lemon blueberry tiramisu to go. We had them the day after and they were incredible. To the gentleman who put on a show with the mozzarella and the pasta - thank you so much. You were kind and willing to deal with my photos. Our server was also great. Cheers! Keep up the amazing work! Usually places like this are a one-time stop in my book because they're more for the pictures but the quality of food will truly have me come back. Thank you! read more
Another spot on my Syracuse bucket list I had the pleasure to finally get to recently! I made reservations for 6:30 on a Wednesday. It was already crowded by the time we arrived, and we had to wait a few minutes for a table. Not a big deal, just be aware that this place is popping! We started with a round of cocktails. I got the Carmella, which is topped with a giant wisp of cotton candy to pay homage to Grimaldi's, which was in this spot previously. Very photo worthy of course, and tasty too. The cup is surprisingly voluminous! There was lots of fun eye candy everywhere - giant pink feather chandeliers, cheeky renaissance-style paintings with modern twists, salt & pepper shakers shaped like chili peppers. I would have loved to look around and explore more, but it was pretty crowded & hard to get the full effect. Probably come early if you want to soak it all in! Naturally, we had to try the cacio e pepe in the cheese wheel. It was super fun to see the chef light the cheese wheel on fire & toss the pasta inside of it. Prep went very quickly and at the end, we had a heaping pile of pasta to share. From some of the other reviews, I was expecting the food quality to take a backseat to the razzle dazzle and honestly would have been OK with that, but the pasta was outstanding. It was so creamy and flavorful, and the portion was exactly right, not too small and filling without being too much. Brava! We didn't opt for dessert, though there are some great looking options. I did feel a little rushed with the service, which is understandable given how popular they are. This maybe isn't the place to linger long unless you're dropping major money to justify taking up the table space. Next visit, I'd probably hang out in the bar area to try more of those delightfully fun cocktails and maybe give some other pastas a go. This place is an experience unlike others in town and worth checking out if the opportunity arises. I love the sheer creativity of the restaurant group and owner behind it - they could have just kept repeating what was already working for them but it's pretty neat how imaginative each new concept is. read more
3 years ago
Lala lu is a complete experience. It's a delicious experience, to be sure. But, more than that--it's a feast for the senses. Had reservations for 6:30 and had to wait a few minutes past our reservation time (no biggie). We were then led to our table and met with a richly decorated dining room with unique seating arrangements. We had a booth, which felt perfectly tucked away with its own feather chandelier and view of the gorgeous dining room beyond. This is definitely a spot that has contemplated the vibe as much as the menu. My dining companion and I started things off with cocktails. I got their old fashioned, she got some amazing concoction that was topped with blue cotton candy--it was quite a spectacle! The old fashioned was a solid cocktail. For our dinner, we decided to each go for the cacio e pepe in the wheel as an entree. This is done table side and would highly recommend as one of the more entertaining meal items I've ever ordered (flames and everything!). Our server misunderstood and thought we wanted to share one order of the cacio e pepe (instead of one for each of us). In the end, this worked out as the one order was pasta a-plenty for the both of us. The cacio e pepe is a simple pasta dish but delicious in its simplicity. The service was attentive and lovely throughout. Get to it! read more
Okay so the ambiance is 10/10. You really feel like you're in a Boujee restaurant in Europe. I loved the decor. It's soooooo perfect. The waitstaff was also phenomenal. 1000/10. Good menu. The drinks were decent. I got the sangria flight. Tasty. For the food I'm giving them a 3/10. I think they try way too hard to be unique. I want something unique AND tasty. The best part of the meal was the dessert. We got tiramisu. It was pretty delicious. The presentation of the food was alright. The taste was mediocre at best. The rainbow pasta in the photo was barely edible. The lamb chops were decent but I wouldn't order it again. They have to focus more on the taste of their food and not the presentation for IG- worthy photos. I would come back to give them another shot for sure. read more
2 years ago
!! Public Service Announcement: As of 6/26/24 the "Cacio e Pepe in the wheel" is only served on Thursdays, Fridays, and Saturdays. This is NOT mentioned in their menu currently. My cousin and I decided to have a girls night out and try out this restaurant. It looked cool online, had some obnoxious drink options and elaborate food. Looking at their menu online we saw they had the Cacio e Pepe in the cheese wheel and we had planned to order that and share (since it can serve two). We made reservations for Wednesday, June 26 at 7pm, arrived at 6pm and got sat right away. It wasn't busy at all. The server was no help in explaining the drink menu. She just repeated what was on the menu when asking about specific ingredients or presentation. So I knew from the start we wouldn't be able to rely on her much to walk through the menu. We ordered the Arancini Eggrolls as an appetizer: the flavor was good, it's like an arancini Italian rice ball, but in eggroll form. It comes with a spicy sauce. When we ordered our food and told her wanted Cacio e Pepe, she said they are not serving it now and only serve it on Thursdays, Fridays, and Saturdays. We were extremely confused and asked why, as there was no indication of this on their menu. She said "He was getting paid a fortune and was standing around doing nothing most of the time. This dish is most popular on the weekends, so we sent him home and only have him come in Thursdays, Fridays, and Saturdays now." To say we were disappointed was an understatement. (Strike 1) We ordered other entrees as our main meal. My cousin got the Chicken Lalalu and I got the White Truffle Bolognese. The Chicken came out almost as described, but they added sautéed mushrooms on the side. My cousin is allergic to mushrooms. The menu entree description does not mention anything of mushrooms. If she had known there were mushrooms served with it, she would have ordered something else. We scooped the mushrooms off the plate and sent them away. My white truffle bolognese says "topped with arugula and white truffle." I didn't see white truffle topped anywhere, so I'm very confused where it could have gone. It was also supposed to be served with Mafaldine, ribbon-like squiggly pasta - it was served with bucatini instead, spaghetti with a hole in the middle. Be sure to read the entree descriptions very carefully, as they hardly use any punctuation and can be misinterpreted. (Strike 2). We were almost tempted to get a dessert to get the whole experience (drinks, app, entree, dessert), but our server took too long to give us a dessert menu and take our order we decided to just leave. She tried to make it right or bribe us with strawberry gelato, but we declined. We asked for her to give split checks and split the app. She came back with 1 check. Then took another 10-ish min to correctly give us split checks. The server we had was not top notch, unfortunately, and didn't add to our experience. (Strike 3) Lastly, I was surprised to see a credit card service charge on the check. I don't live in NY, so this was a complete surprise to me and shocked to learn later it's a new law. I personally believe that's part of the cost of doing business a business should take on and not put it onto a customer. I had high hopes for this place, but unfortunately did not meet my expectations. I would not recommend this restaurant, mainly because of the service received and some key discrepancies on the menu versus what was served. read more
Absolutely loved LaLaLu. The ambiance and service were fantastic! The drinks are unique and tasty. Our table was ready twenty minutes early. Fresh bread, wedge salad, and steak were all delicious. Steak was cooked to perfection. The cheese wheel was a presentation and was delightful! I will be back, most likely will be my new birthday celebration go to! With all that being said it is upscale dining and prices are reflected accordingly. I thought the pricing was reasonable for the dining experience. This is an update. I took my daughter for her 25th Birthday dinner, she specifically chose LaLaLu for the ambiance and loved everything about it! The chick vibe is just so fun and the lighting, decor very unique to the Syracuse area. It was a week night so no table service meals available. They were out of the LaLaLu Chicken which one guest had ordered. We loved the bread and oil and seasonings this was an upgrade since my last visit and server quickly replenished when it was gone. Arancini egg rolls were a different appetizer choice served with spicy dipping sauce. My daughter and I both had the Filet Gorg Ravioli medium rare. Hers was closer to medium than medium rare but she still enjoyed it. This is an updated menu item since my last visit and I enjoyed this version of the filet considerably more! Both served with mashed potatoes that were more like porridge but still tasty enough. Served with vegetable as well. We shared Tiramisu for dessert that was brought with the sparkler for her birthday, love that. Dessert was enjoyable and she loved the entire experience! She said it is her new favorite place! It is very pricey so will be reserved for special occasions! Be sure to bring cash there is up charge on all menu items and an additional credit card fee. Cash is king as the menu says! read more
2 years ago
Lala Lu had great atmosphere. It felt exciting and was more than it looked like on the outside. There was much to choose from and we had a hard time making decisions. Our service was pretty good, with only minor waits. I would say that the drinks took quite a bit of time to come to the table. Filet Gorgonzola Ravioli (no picture): This was interesting. I was expecting a couple of ravioli but it came with one big one on top of the steak. It was also blue and black which was a little odd to me. The cheese was personally not my favorite, but my filet had pretty good taste. Ribeye: This was amazing! It was cooked perfectly and the flavor was great. Overall if you want a fun night with a cool ambiance than this is the place for you! There were also a lot of fun foods that we didn't try. read more
2 years ago
Craziest looking place. I had the Seabass. It was amazing It was very quirky. They had menus that lit up as well as check presenters that lit up. It was a very unique touch. read more
3 years ago
Absolutely worth the hype! We came here to celebrate my birthday and had the most delicious and memorable experience! From the fun drinks to the presentation of the volcano pasta, I was blown away at all the details and uniqueness that this place had to offer. Definitely a great place to celebrate and entertain out of town guests at! read more
We were excited to try Lala Lu & waited for an occasion to make a reservation. While we enjoyed our meals, the service during our dinner got progressively worse. We booked on open table & got a text that our table was ready at 7:30, 15 minutes before our reservation. When we arrived, they were expecting us & seated us right away. The person filling water & the waitress came by in a timely fashion & introduced themselves. I enjoyed the atmosphere. There was cool art & decor everywhere I looked. The music was upbeat & not loud. Many customers were dressed up. Our waitress talked us through the menu, including her recommendations & what they were out of. They were out of several items but we appreciated the advance notice. I liked the wine list descriptions, which helped make my decision. Our waitress provided helpful feedback when we chose between 2 cocktails. She kindly checked on us a few times while we were deciding what to order. We received a bread basket early, which is a nice touch & I loved the seasoned Parmesan with it. When we ordered our app & entrees our waitress let us know that she'd have the kitchen start our appetizer right away & start our entrees once our app was served. I appreciated this, as I value timing in fine dining. Our waitress returned shortly after to tell us they were out of the whipped ricotta we ordered (interestingly, whipped ricotta was served with one of our entrees. I wonder what they were out of & wish they could've offered it with a substitution for whatever they were missing) & asked if we wanted an alternative. We chose calamari which was more expensive & not worth it. The calamari was fine & I enjoyed the marinara, but there were lots of pickled veggies which we didn't love. Shortly after we finished, the waitress brought out my husband's steak. She said she brought it before my food because she didn't want it to get cold & mine would only be a few minutes. I found this odd, but appreciated that they wanted to serve food at its best. However, my stuffed lobster did not arrive for at least 15 minutes. In that time they could've cooked a whole new steak. There were only 2 other groups in the dinning room, so I'm not sure what the delay was. During the wait, we were not checked on. My husband said his steak was very good, but his experience was soured by having to awkwardly eat alone while I waited. When my food finally arrived I was offered a brief apology. The Stuffed Lobster was very good- a large portion, probably enough to split. There was a whole lobster with meat still in the claws & some of the tail. A cracker was provided, but only a full size fork to get the meat out & no bib for the mess. It was served with butter which was not fully melted. Our waitress came as I was starting to eat & asked if we wanted to hear the desserts. I would've preferred to finish my meal first, but let her go ahead. She came back 2 more times while I was still eating to ask if we were ready to order dessert. At one point she took my husband's fork away even though he had been using it to try my pasta. When I was done eating, he used my fork & the waitress asked if we were done while he was still actively eating. For dessert, we ordered the lampone chocolate cake- which was absolutely delicious! I asked for coffee & was told that they "don't have coffee right now" which I took to mean that they didn't want to make it. It was clear they were trying to close, as they were clearing lights away from the unused tables. Not a second after we set out forks down, our dessert plate was taken away. I did appreciate that the bill folio was lighted as it made it easier to see. We were at the restaurant for less than two hours- out by 9:30. I thought we ordered in a timely fashion (apps & entrees at the same time, dessert while we were eating dinner) yet we were rushed from the minute my entree was placed on the table. I did not see any time limit listed online. For a restaurant that takes reservations as late as 8:45, this is unacceptable. We also put on open table that we were celebrating a special occasion & were never asked about it, but we saw other tables with sparklers. I highly recommend that Lala Lu revisit their menu & service standards. It would be helpful if their menu was kept updated to reflect the multitude of items that were unavailable. Meals for couples need to be served at the same time. Between having to swap our first appetizer choice out for a more expensive item & having to eat our mains separately, we would've greatly appreciated if they had made it up to us in a more meaningful way than just an apology. Perhaps most importantly, they need to allow their customers to enjoy their meals without being rushed. If they can't provide a high level of service at 9:30pm (especially after a delay from the kitchen)they should not take reservations at 7:45. The food was good, so I'd give Lala Lu one more chance, but there are improvements to be made read more
Celebrated my 18 year anniversary with hubby, so we love steak, this restaurant was on my bookmarks under "must eat in Syracuse." Reservation's was for 8:30pm, got there 10-15 mins late and called them ahead to give a heads up and they were very understanding. As soon as we arrived they seated hubby and I right away. Ambiance: WOW! Loved it, from the hot pink booths (wish we were seated there) to blue velvet lux seats and our booth had leopard print which is my favorite print! The whole entire place was just absolutely my kind of place to be at. It gave me sexy, classy and hot vibes all around. Loved it. Service was on point to, loved how they wear hot pink suspenders with all black. Our waitress was very friendly and attentive to us. The food was delicious from start to finish. We just ordered drinks and entrees, skip appetizers since we wanted the main meals right away. We ordered the steak for two and the stuffed lobster with pasta. Really big portions so it was perfect for sharing. I really liked the pasta, it was so creamy and flavorful. Hubby ate most of the lobster since I knew it was his favorite and I was already tipsy from my drinks lol. The steak with the truffle butter was absolutely heaven in my mouth. The mash potatoes and Brussels sprouts were perfect sides with the steak too. The drinks I ordered was Bootylicious or something like that since it was served in a booty cup, thought that was hilarious and it had tequila in it which is my go-to liquor. The other one was Carmella with the cotton candy, this drink was like a blueberry shake or something with vodka and was my most favorite out of the two. Warning when you eat up the cotton candy it will stain your teeth, but its a fun and delicious drink! Hubby ordered a drink that was like a mojito and the cup it was served in was big and cool. Dessert: we were so full already but I had to have tiramisu since its my other favorite dessert. We did the classic tiramisu and they served it with a sparkler greeting us Happy Anniversary. It was a fun nice touch to end our night at LaLa Lu! Thank you for this experience and making our night special. I definitely will be back again! Cheers! read more
This place was so awesome. It was modern and the menu was so unique. I loved everything from the drinks to apps to mains. The fish was so fresh, and everything was so full of flavor and delicious. I recommend if you are in the Syracuse area. read more
2 years ago
Obviously we wanted to try this place just like everyone else. We went recently to finally try out the place. We had a reservation but we had to wait just a little bit longer to get our table but by the time we ordered drinks at the bar, our table was ready. We were sat in a booth, I don't consider myself that big and I found it almost impossible to get comfortable in the booth. The table was pressing into my stomach the whole time making it an uncomfortable experience, I just wish they would have tired the booths out before but I think they did it so they could fit more into a small place. Overall the aesthetics were nice. The place was decorated nicely. It was definitely a different vibe. Overall service was OK but I did feel like it wasn't as good as it should be and I don't usually say that, but we went at least 20 minutes with no drinks mid meal that we actually had to stop a different server passing by to get drinks. For an appetizer we did pizza that they set on fire at the table, this was ok nothing special. Dinner also comes with bread which was nice. For dinner I got the pasta trio and this was ok, It was nice to have all the different taste but I wouldn't get it again. My husband got the steak and he said it was good. We tried several different drinks during our visit and they were all good. overall, it's a nice place with an Alice in Wonderland vibe which makes for a cool dinner. read more
I had the lemon sangria accompanied by a plate of their GL pasta. The pasta was cooked perfectly and the whipped ricotta was the perfect touch. I love the ambiance and there's something new to observe around each corner. Highly recommend making the trip and trying the delicious sangria! read more
Omg, heavens to murgatroyd! We have a fine dining and fun dining restaurant in Syracuse (well, technically Eat Syracuse). There has been so much hype about this place and tonight, I found that it lives up to every bit of it. The venue is beautifully decorated and modern with whimsical flourishes. The ceiling in the main dining room has projections of various types, keeping me amused much of the night. Reservations are encouraged and seem to be either 15 minutes past the hour or 15 minutes before. Our reservations were at 5:15 and we were immediately seated. The staff are so very attentive, but not intrusive. We had a lovely server by the name of Dorice. She was simply wonderful and engaging ensuring we had everything we needed for a perfect evening. We started with cocktails, of course. I ordered the "Bootylicious" which comes in a fun mug, shaped like, what else, a booty. It had a wonderful blend of tequila, Mezcal, and other fruity liquors. My husband tried an imported Italian soda (Galvanina tangerine, and prickly pear) which he thoroughly enjoyed. Dorice brought us a basket of warm bread, which contained a bottle of olive oil to pick it while we reviewed the menu. For starters, we had the iceberg wedge and the "Cesare" salad, skipping the antipasto menu, which contained a plethora of items. Salads were wonderful and generous as well as artfully prepared. My Cesare (their spelling) was presented vertically with a bread band that could be turned into croutons. While a little difficult to eat, it was fun and I loved the concept. My husband ordered the "cacio e pepe in the wheel" prepared with homemade fettucine cooked at our table. It was artfully done and a great show to watch as the percorino cheese wheel is set on fire as part of the process. Delicious! They also make mozzarella at the table. What a lively place to watch all the goings on. For a main, I ordered the "Vulcano", a seafood dish with black pasta, presented under a Smokey glass dome. The dish was delightful. I did not finish my salad or Vulcano in order to save room for dessert. After seeing a cart full of "Towering Gelato", I had to indulge. My slice of gelato was the size of my head. I was able to select toppings from the gelato table, and got lady fingers, strawberries and pistachios. With a great deal of effort, I was able to eat about 85% of the slice. I think I have enough calcium for the remainder of the month. I love this place. It is pricey, but on the same level as places like The Krebs. It is great for a special occasion or for when you want to feel special. Go ahead and indulge. You are worth it! read more
3 years ago
Had to see what all the hype was about and overall, I wasn't impressed. We had reservations and were sat right away. The staff were friendly but just seemed lost. We both ordered the bootylicious beverages which was supposed to be a spin on a margarita with basil. It was not drinkable, it tasted of straight up PARSLEY. They used parsley instead of basil... I ordered the duck entree and my friend ordered the gnocchi. For the prices, there wasn't a lot of food. I ended the evening with the biscotti martini which was delicious. Hopefully they can improve the food quality and staff knowledge to be as great as the ambiance and it'll be an awesome spot! read more
2 years ago
10/10 would highly recommend coming to this place. From the amazing decor to the food and drinks this place is awesome, Our service was just as astounding as the food very knowledgeable and very well attentive! Will be coming back again! read more
This was my second time back at Lala Lu and I loved the atmosphere, food and drinks were unique so I thought my cousin would love it! Unfortunately, we had a AWFUL experience. Our server starter out okay but then we saw her very infrequently throughout our dinner. It took her probably 40 minutes after we were done to ask for the check (which e requested separate checks) then another 30 minutes for her to bring the check back as a single after we told her to split it so either another 30 minutes for her to bring the split checks. We did a lot of waiting around. I do want to mention it was not busy at all! I could understand the delay if it was but it wasn't. Now onto the food. I was extremely shocked and disappointed when I got my meal. The wording of the meal was not at all how it actually is so beware! My meal also came with a side of mushrooms which I am allergic to and then double checked the menu which did not say this dish came with mushrooms. When I told the server I was allergic she asked how allergic am I to the mushrooms. Seriously!? I don't think I will ever come back here. The service, food and drinks all seem to have gone down hill. It's a very cool atmosphere but that's all it really has going for it. read more
2 years ago
4 years ago
This is an amazing new addition to Syracuse. The interior is extremely bright, colorful and the design was truly a job well done. The service here was great. The server was knowledgeable about the menu and was very friendly. Our plates were cleared quickly and water was filled frequently. We started with the arancini egg roll (4 decently sized), which was different. The flavor was on point however different in an egg roll but I enjoyed it! This came with two sauces which were both unique and delicious. We also shared the meatball (3). I am definitely picky when it comes to meatballs but these checked all the boxes. Perfectly crispy on the outside but soft when you break into them. The sauce with these was great as well. I got the orecchiette alla vodka. They serve this out of a martini glass which is a great creative touch. The pasta tasted homemade and the pancetta was great. My friend got the tenderloin medallions which I have to say the presentation of the dish was beautiful, however the tenderloins themselves were cooked perfectly and had so much flavor. Although we were so full we had to try dessert. We got the tiramisu which was hands down the best I have ever had in Syracuse. Overall the prices of the dishes are quite fair and definitely worth the ambiance, service and quality of food. Can not wait to come back ! read more
2 years ago
Tonight my husband and I went to LaLaLu for our anniversary . The lobby was what you first saw! Magnificent! Red velvet chairs .when entering a very polite matte d showed us to our table 'j! We sat this time in the intimate red just for 2 booths . So pretty and special ! The drink menu had many specials and the drinks were colorful and special for sure. I had a glass of Prosecco and my husband had Jack daniels. On to the appetizers, we choose the calamari . It was cooked perfectly. Breaded in Semolina dustand even breaded some veggies . The sauces are marinara sauce and mustard. It was delish !!! Forgot to mention the bread - it was crusty and soft . The dunking olive oil was clean tasting and good! You must try the Cacio & Pepe I the wheel ! It is made tableside . Boiling the pasta . Strained. A littl hot oats water to loosen the cheese in the wheel. The wheel goes hand moved around and shaves the Pecorino Cheese . Added with blk cracked pepper tossed with the pasta. !! Made just for you . A bowl of heaven!. Magnifico!!My husband had the Chicken Saltinboca Lala Lu.- Chrissy chicken breast sliced and stuffed with prosciutto and fontina cheese. Presented on plate with a swirl artfully done and sage and asparagus. Delish!I order Alla vodka sauce, 3 meatball s ( huge may I say)!over Gemelli pasta. ( and if you don't like this pairing you can have one of many sauces and your choice of pastas.served hot and luscious! Yes to the table grated Asiago parm ! Of course we saved a little to take home because we wanted desert ! We had the light beautiful tiramisu. Delicate. Smooth . . We have been here once before and the experience was consistent! Fabulous! The serve attentive but not pushy . We can't wait to return!posting pics of both visits .. Mangia!!!! read more
2 years ago
2 years ago
Service was exceptional! Tucker was a great server and very personable. The food was amazing!!! That atmosphere is also a vibe. This was a great place for date night. We will definitely be back again!!! read more
2 years ago
2 years ago
Everything was amazing! It was a little busy but food was hot and the waiter tried his best! read more
We had reservations for 530 and were seated right away. We tried Sangria's, they tasted more like soda but were sweet with a couple small bits of fruit. The bread was served, warm with olive oil and seasoning salt which was really nice. Our entrées were not great (snapper and vegan ravioli) but we were warned to come for the vibe and not the food, and I would agree with this. Our waitress did mention that they're trying to revamp the menu. The daily specials were some sort of fancy beef (it was hard to picture what she was describing) and deep fried ravioli (we passed on both). There were lots of nice touches like the back-lighted menus and funky salt and pepper shakers, the decor, music, lighting... there's a lot to take in! We opted to skip dessert. Service was good. Expect to pay more if using credit card, I get why restaurants do this but don't love it. Worth a visit, but probably once was enough. read more
3 years ago
The restaurant is AMAZING!!! Awesome vibe and all the menu selections are well thought out from the signature FUN drinks to the meals. I had the Caramella cocktail with the fun cotton Candy hair and Chilean sea bass. Both were delicious!!!!! This is a MUST TRY restaurant!!!!! read more
3 years ago
The ambiance, quality of food, and speed of service were exceptional. Eating at this restaurant is an EXPERIENCE! From everything from the light up menus to the projected ceiling to the fun drinks, my table was all laughs. Such a great time eating here and will be back again! read more
3 years ago
Great place for a big group or a birthday. We got the Sangria tower thinking it was a tiny champagne glass...(see pic) I always get the tortellini in the martini glass. The cheese bowl appetizer was much too bitter for my taste. The pasta flight was good too. The gelato dessert great too. Great place to bring out of town guests. Clean. read more
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Ask the Community - Lala lu
Is there a Dress Code?
Not outright, but it is geared toward "fancier," but I think for instance, non-ripped Jean and a polo/blouse would be fine!
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4 reviews that are not currently recommended
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Lala lu - steak - Updated June 2026
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