Found local company thru Yelp, called them almost 4pm Sat for a toilet repair. Tech came out first…read morething next day after 9am. I really appreciate the great customer service from being able to explain situation over the phone, securing appt and then getting a price quote to receiving updates via text of tech's arrival plus his name & pic. Mr. David arrived, assessed the problem then took time to explain what he was going to do. Once completed, he cleaned up his area and I received invoice electronically detailing the work done with before & after pics. Thank you very much Mr David for excellent & professional work today, I am very grateful.

Bad Drains Plumbing came highly recommended by my realtor, and they've quickly become my go-to for…read moreany plumbing needs. I've had to call on them twice in the last month--first to replace a broken toilet, and then again when my washer flooded the laundry room. During that same visit, they even spotted and fixed a leak under the bathroom sink that I hadn't noticed yet. They're incredibly responsive and always show up ready to help. What I really appreciate is how willing they are to answer maintenance questions and offer advice--it's clear they care about doing the job right and helping homeowners stay informed. Great service, dependable team, and an overall excellent experience. Highly recommend Bad Drains Plumbing for any home plumbing issues!

Guillermo took care of a clogged bath tub for me in no time…read more Super nice guy, patient, professional, knowledgeable and willing to help me with some extra work. I was fortunate to get a special price, too. Saved some money. I have no complaints. Highly recommended. This is why I use Yelp before calling a company.

Had Guillermo come out today to check out an odd plumbing situation at had in my kitchen. The way…read morehe was able to diagnose the issue, resolve it, and recommend further steps was phenomenal. He is the ONLY plumber I have used that was sincere and honest. His prices are fair and reasonable. If I have issues in the future, I will definitely be calling him again.

All I can say is amazing service!! Both of my toilets were backing up and I had already called 2…read moreother plumbing company's, they wanted to charge a ridiculous after hours fee due to the fact it was a Saturday. I came across this company on recommendations on ig, and gave them a call. They were local so he showed up within 30 min. The gentleman used a camera and showed me on his screen what the problem was. I clearly had built up grease in my line causing my backup. He used a machine that sprays water and was able to clear it in a matter of 30 min from my wash out. Didn't even have to come inside my home, best of all he showed me on his camera after he was done that my line was now completely clear. WHAT A RELIEF it wasn't anything serious. Highly recommend this company, also very fair pricing.

From the owner: Our business Specializes in Residential and Commercial Hydro jetting of all drains.(Roots and…read moreDebris Cleaning) Trenchless Drains Replacements (Pipe Bursting and Sewer Lining). Camera Inspection and Locating

I have used Medina Plumbing in the past and have had nothing but good things to say but on this…read moreoccasion the business seems to be a whole lot different and not in a good way. I had a water heater installed by them 04/2021. I am now having problems with the pilot light not staying lit. It is a Rheem which has gotten really bad reviews. Rheem will not honor the warranty. My problem with Medina Plumbing is right on the owners manual it states that that water heater should not be installed in mobile homes which is what I have. Dana responded through Manny "that is the water heater they gave me". Who? What store? I got no response back from them. Because of this I may be put into a predicament with my insurance and building code. As far as the pilot replacement part Manny quoted me this outrageous price on the part which I can get so much cheaper. When I brought up these questions to Medina Plumbing I am not getting any response back. I will never use them again. They are not trustworthy!

We used to use this company many years ago, so it's been awhile, but something's changed and sadly…read moreit doesn't seem the same. Maybe we have higher expectations. Maybe it was just "One of those jobs". But in any case, I'm not sure I would call them up as the first choice next time. 1) They misdiagnosed a simple pin hole leak from a copper pipe inside a wall but instead insisted it was an expensive slab leak from our foundation. 2) They spent about an hour or so cutting a huge unnecessary hole in our commercial kitchen wall in the wrong place and couldn't find a leak or any dampness. 3) They left and said they couldn't find or stop the leak. 4) Frustrated, we ended up finding the pin hole leak ourselves and temporarily stopped it in about 15 minutes flat for about $15. 5) We actually had to show them where to cut the hole (in the damp wall) in the correct place when they returned. So now there were two holes on both sides of the wall to patch up. 6) They refused to provide an itemized invoice until we demanded it. 7) They don't respond to emails or messages once the job is "done" and they just want the payment without any questions or follow-up. 9) They did finally ending up getting the job done & provided an itemized invoice. 10) In our opinion, their itemized invoice showed that they grossly overcharged us for parts. 11) As much as we love to support small businesses, this job was overall very frustrating when we felt it could have been much simpler.

Great servic. They came out on a VERY hot day. They let us know our option. Fast, Friendly and…read morereliable. I would definitely recommend First Class plumbing!!

Crooks and scam artists. I purchased a home recently and my insurance company required me to put on…read morea water leak detection monitor. The Moen system cost approximately $600 or so for the part. A plumber came out and quoted me $4,000 for the job. I called a coworker in OC who used to do plumbing, explained what I needed and got a quote. He told me that quote was outrageous. I got a different quote from another local plumbing company who told me if I purchased the part he could put it on for $595. He came out a few days later and put it on for the price he quoted. With some additional parts and labor. AVOID First Class Plumbing at all costs. I would give zero stars if I could. Edited: After seeing the business's comment, I would like to reply back. It was NOT clearly explained, she's just trying to argue and save face so I look like the idiot with the comment. Get real.

I called after hours and they still had a receptionist/scheduler who took my information and…read morescheduled an appointment for me the next day at the time of my request, the time that worked best for me. Gary came out right on time, called twenty minutes before arrival letting me know that he was on his way in a company truck, and not only replaced two thermostats, but also replaced a worn out rusted compressor. He had all the parts I needed to get both of my systems running great. He worked fast, didn't wear too much cologne, and had a mellow cool demeanor. He was the type of guy who won my trust quickly, as did the company. Thanks All City for a job well done, knew what to do, handled quickly, and had all the parts needed.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

We had an emergency flooding issue in our backyard and had no idea what caused it. We contacted Top…read moreTier Plumbing & Air and received a quick response and fast scheduling for a house call. Anthony Canez arrived at the scheduled window promptly, communicated clearly, and was professional throughout the entire process. Not only did he quickly diagnose the issue in our yard, but he also walked us through every step of the diagnostic process. As first-time homeowners, we were not familiar with all the reasons why the backyard would flood. Anthony took the time to teach us about our irrigation valve and watering system--how it works, why certain parts needed replacement, and even where our emergency water shutoff is located for future situations. After the (reasonable) estimate was generated, Anthony picked up the necessary parts and completed the repair efficiently. What could have been a stressful situation turned into a complete master class in backyard irrigation for my sister and I. We're grateful for the timely help from Anthony and Top Tier Plumbing and Air, and would recommend them to anyone in need of plumbing services!

Top Tier Plumbing, specifically Frank and Chris, are without a doubt the best all around. This is…read moreprobably my third or fourth time using them (over the course of 4 years, older house probs!) and I'm consistently blown away by how quickly they get to my house, assess the problem, keep me informed, explain things to me in an easy to understand way, and are so kind in trying to make sure the cost incurred is fair for the scope of work being performed. They are always my first call and I am never disappointed! They were especially great today and sent me videos since I wasn't around and made sure to make me feel comfortable with all the work being performed. That is next level service :)

We had differences in opinion in regard to a mold situation. He honored our agreement because his…read morereputation matters to him. Being a business owner myself, I know long term thinking when I see it. I will be a repeat customer.

Water heater went out and these guys came out right away. Ryan was on it and dispatched Steve…read morewithin minutes of my call to check things out (even though Steve had an emergency situation at home). Thanks Steve, Ryan, and Alvin for getting us back up and running same day! And, thank you Steve for our conversation. It means the world to me! I would recommend these guys to anyone! All the best to RD Plumbing and Rooter, Joe E.