Vets don't call back when they say they will. Called once a day for 3 days and still no call back…read moreon prior care to my pet. Going to have to walk in there and demand to speak to the vet that serviced my pet. Communication is unreal!!

We discovered an abscess on our dog early this morning. We called our normal vet but they were…read moreunable to see him today and recommended this pet hospital to us. I called and they were able to get us an urgent visit time for this morning. Upon arrival I didn't even have to text the number because there was already a technician in the parking lot who did was very friendly and checked us in. We waited about another 5 minutes and then came to get my dog. When he was done the vet herself came out and explained what was wrong and what they did addressed a few other questions I had. So was very friendly and didn't make me feel rushed. After paying the pharmacist came out and gave us our meds and we were on our way. We were in and out within 30 minutes. I hope I don't have another emergency with my dog again, but if I do. I wouldn't hesitate to bring either of my dogs here for care.

Even tho my vet appt was cancelled because the doctor called out, they were still able to fit me in…read moresuper close to my original time scheduled so I didn't wait long at all! Also they were all super sweet to my kitten, they prescribed him two medications and the cost came out to $122 they also gave him flea medication and didn't charge us for it, that was nice it was our first visit it was a very chill environment for my kittens first time outside The elephant statue was good it was cool the decor was cool Ok

Took my dog. It was a nice vet. Checked my dog throughout and gave advice to keep her healthy. Gave…read moreher shot and she was all set. Was a nice place.

After moving from the Bay Area to the Central Valley I was in desperate need of a veterinary team…read moreto take care of my very needy doggies. Canal Veterinary has not disappointed me or my fur babies. Dr Heather was great with getting to know their specific medical needs as well as their personalities. The vet tech team is always so gentle and seem very excited to see my girls every 3 weeks. And the front desk ladies are beyond welcoming and supportive with all my requests for appointments and non appointment inquires.

When you have pets, sometimes accidents happen. Our dogs normally get along with one another but…read morerecently they got into a scuffle. Unfortunately the result was one of our dogs got a puncture wound on her front leg. We took her to Canal Vet for treatment. After an X-ray and wound care, our dog was given antibiotics and pain medicine to take at home. Within a few days our dog was feeling much better and walking without any evidence of pain or discomfort. We greatly appreciate the kindness and professional care our dog received. If you are looking for a caring and professional veterinarian I highly recommend Canal Vet.

I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

I've had some very amazing experiences with the majority of the staff here. Every time i've come…read morethey've been understanding and very communicative. Everyone to help were female and extremely compassionate and competent. The vet techs were friendly and knowledgeable and my cats have always been treated very well. They treated our Titi so well when he held to be held over the weekend, and allowed us calls and checkups to see how he was doing. They were all so sweet and let us know how much they loved him. I recently had to put a stray I had been caring for down and they were so kind and patient and even recognized my mom as Titis owner. It felt like they really cared. They explained everything and got him cleaned up so that he could have a dignified farewell. We got his clay paws and they gave us two cards for both my boyfriend and I (we didn't know they'd do this and it was such a thoughtful thing to do) with an ink print of his little snout on it along with some signatures. My only negative experiences have been with the purple haired girl there. She is usually sitting at the desk. The way she speaks to pet parents there is appalling. I've watched her flat out ignore customers if they are not standing exactly where she wants them in line, cut people off, and just be extremely rude as well as not relaying necessary information until prompted. I understand needing to be firm and calm in stressful situations, but the other workers there can do it without belittling and making just nasty and unnecessary comments. She was being so unpleasant to the people in the waiting room regardless of what they were there for. I couldn't believe her lack of decency and talent for escalating calm and respectful situations to anger and irritation.

I have had both of my female dogs spayed here. They are worth any wait and they have the best…read morepricing around. You do need to add a reasonable fee for bloodwork and pain medication, however, they did an excellent job with both dogs within an 8 year span. They are very organized and process multiple patients per day. I would use them again without hesitation.

If I could give them no stars I would, took my 8 month old kitten here to get spayed , after being…read moretold everything would be fine and he had a clean bill of health he passed away a week later, I would never bring another pet of mine here again.

We recently had to put out beloved dog down of 12 years as he was no longer able to walk…read more I found doctor Lola who does home visits and used her after for the euthanasia process. She was nothing but patient and kind to a sobbing 35 year old (me lol) and my young children. She is literally the sweetest person!! I can't thank her enough for everything. Thank you doctor Lola

Everything, thank you for your compassion, kindness, and just making my day a little better as I…read morehad to let my fur baby cross the rainbow bridge.

Hard to find a bird Veterinarian. They got me a apt in a timely matter. Dr was pleasant.read more

Dr. Barrett really takes his time to listen. He has taken great care of all my pets. I've taken my…read moredogs, pet rat, and my chameleon.

I had an extremely disappointing experience with Valley Pet Care. I brought in two dogs on separate…read moreappointments to be spayed and paid deposits for both. For the first dog, I was called right before surgery and told her heart rate was a concern and they would not proceed unless I paid for additional testing or signed a high-risk waiver. I then took her to another vet who said she was healthy and cleared for surgery. For the second dog, I again received a call right before surgery saying there was another issue, this time about retained baby teeth, and that the staff member who handles that was unavailable. I was told the recommended option was to take her elsewhere so she would not need anesthesia twice. I followed that medical advice and took her home. No surgeries were performed on either dog. Despite this, the clinic refused to refund my deposits and blamed me for "not following through with services." I understand that medical concerns can come up, but being notified at the last minute twice, having no procedures done, and then being told my money will be kept is unacceptable. This does not feel ethical or fair, and it is not how a professional veterinary clinic should treat clients who are trying to do the right thing for their pets. I would strongly caution other pet owners to ask detailed questions about their deposit and refund policies before booking, and to be prepared for last-minute changes that may still cost you money.

I really do appreciate this place!! I live in a retirement mobile home park and the cat problem in…read morehere is horrible!!! I have had 3 spayed and neutered and now have 2 more that need to be taken care of....the staff is great, although it is difficult to get someone to answer the phone, they are a busy place......other than the difficulty in getting to talk to someone, I recommend these folks 100%.

Highly recommend! Pets' hero! They provide great care and teach valuable knowledge！！！read more

I have never been to a better vet. We were treated really well and I feel like the vets and vet…read moretechs are so kind and thoughtful. I highly recommend this place if you want ur babies to get the right care

I'm so disappointed in how they left my dog, they DRUG her out of the door, and were so very rude…read moreand unprofessional. I don't know about anyone else but my pets are my babies, i would never treat them with the level of cruelty and rudeness they did to my animal. please don't become an animal vet if that's not what you're passionate in. DO NOT TAKE YOUR ANIMALS HERE PLEASE IF THERE WAS A 0 STAR I WOULD. ps im so mad i wanna drag the lady like she did my dog.

So disappointed. Have always thought Dr. Pulse was a good vet. His new manager is horrible and…read moreruined this business for me. Scheduled the wrong appt for us, gave incorrect information about a second issue, and when I asked how it all happened, she ran to the vet and told him "I was mean and yelling at her" He and I spoke and he was curt and didn't care, just that I needed to be nice to his staff and he had to protect them from customers like me. I was never not nice! All I did was ask a question! he then talked down to me like a child and smirked. He recently had 3 or 4 of his staff leave at the same time, guess there is a reason for that..