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    Lane Auto Group

    4.7 (57 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    Services - Lane Auto Group

    Auto loan

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    Reviews With Photos

    12 Passenger Nissan NVP.
    Jimmy H.

    Purchased a van for my business. I usually dread the car buying process but this was a pleasant experience! Kawika was very helpful and accommodating. He was patient and helpful with my special financing needs. They really are a reputable dealer. You don't often see those 2 words in the same sentence. Highly recommend!

    Emily-Ann M.

    John and his team here at lane auto group is amazing!! Not only was everything done fast & easy but they all made us feel right at home, so much great hospitality here! John is really great at helping you get in to the car you want, without the hassle no excuses with him. Mind you I had all 3 of my boys with me. Lol. But they were having fun even though they were sugar rushed even they enjoyed being their. Haha. Instead of driving off the lot right away I ended up talking stories with his mom and she reminded me so much of mines what a wonderful woman I tell you! Their is a couple lights on in the car that we are working to get fixed my butt just needs to find the time to take it to them. Lol. I would highly recommend coming here, he won't give up on you trust me! Everyone here is so friendly, so helpful they want to make sure the customer is taken care of first and satisfied every step of the way. Thanks again you guys for my new/used baby. Can't wait too see what it will look like in a year when I'm done ;)

    MY CAR !!! KAWIKA HELPED ME WITH
    Mace A.

    Lane Auto Group , Where to start! So I been all around the island looking for in house finance cause already knowing my credit score and past problems with dealerships waiting to get approved I was just over it. While my day was coming to the end on Thursday , I was passing LAG and pulled them up on Yelp which I did for every In house Finance that i went to And what caught my eyes was the reviews people wrote , everything was they did this they did that drove out satisfied . So Friday morning I decided to walk in . I pull in and had a mindset going with in house finance. I was greeted by a awesome guy Kawika, explaining what I wanted to do and came for. Once I gave my info to Kawika , he came up with things already in his head how he can help me. Asked me what kinda car i was looking for and gave me a key to test drive , I was like shocked Already like thinking is this true. Did the test drive and boom Kawika already had the numbers going and paper printed out to explain this that . All I have to say don't doubt yourself, their are people out there that are really willing to help you with your dream car , If you like me bad credit and bad with big dealer ship I recommend this lot and Kawika and his Friend !! Mahalo for reading , and wish you all the best !

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    Page 2 of 2

    Ask the Community - Lane Auto Group

    Review Highlights - Lane Auto Group

    The owner John Lane was the one who helped me throughout the selling process and he was so down to earth and nice!

    Mentioned in 31 reviews

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    Navy Federal Credit Union

    Navy Federal Credit Union

    3.1
    (93 reviews)

    Navy veteran (honorable discharge) and total of 40+ years service at Pearl Harbor. 800+ credit. I…read moreapplied for an account to create a CD and got an error message saying I already have an account. I DO NOT HAVE AN ACCOUNT. I called and a rep confirmed I do not have an account and told me not to worry because the accounts team was processing my application. Then, about 10 days later, I get an email saying "We're sorry! An error occurred with your membership application Your recent application for membership may have been denied in error. So sorry for the inconvenience!" And to try again. What an immense cluster%@3! Obviously, I am not going to open an account with such a sloppy enterprise.

    Crowded, rude staff, they want members to make appointments for the most routine of transactions…read more During COVID, the staff was unbearably domineering, as if active duty, retired, veterans and their families did not deserve the respect we earned. Kane'ohe/Aikahi branch is usually better but it's a long drive. Overall, been a member of NFCU for over 50 years and the NFCU has only helped me once. The rest of the time I keep a small balance and use it for ATM withdrawals for my own convenience because they claim to be the world's largest credit union and have branches all over. Don't rely on NFCU for car loans, mortgages, HELOCs, and other loan instruments. Try another credit union, an online loan merchant, or even a bank and you may get better terms and service.

    Cutter Ford

    Cutter Ford

    3.3
    (441 reviews)

    Went in with very limited time to get info on the latest & greatest vehicles…read more Lance greeted us with a kind smile & helped both my husband & myself test drive multiple vehicles. He was everything we wanted - professional, knowledgeable, & straight to the point. No pressure, no nonsense Huge mahalos to Lance!

    Took my car in for a warranty repair of my driver seat. When i got the car back, the side of the…read moreseat was scratched right where two panels meet and the cushion not put back on correctly. I left a voicemail about it to work this out with the service lady who proceeded later to tell me the tech took a picture of the scratch on my seat before working on my car, but i guess that's fine when the tech realizes he tried taking the seat apart the wrong way, takes picture of his mistake, then finds the correct way to access the part to replace. Service manager stated techs take pics of the area to be worked before starting work. If that's the case, i only got a picture of one side of the seat and not the other side..so tech didn't follow the service managers instructions and SM sides with her lying tech. Got it. This isn't the first time I've been lied to by techs at this dealership doing warranty work on my car. Previous visit was for ACTUALLY replacing my entertainment screen and not lying about it being done the first time. Ask me how i know...not difficult to figure out if parts get replaced or not. Why should you have to worry about this coming here??? IF you do still go to this con job of a place, at least take pics yourself of area to be worked before you rely on "Certified" techs doing the work the right way, the FIRST time! This dealership is a con job...plain and simple. BBB review incoming.

    Lane Auto Group - usedcardealers - Updated June 2026

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