Always a pleasure getting my nails done here. A few of my nail techs have left over the years, but…read moreeach time I meet someone new I am happy with the outcome! Recommend to anyone in the Hudson or Bergen county areas.

I didn't feel very welcomed. When I entered the salon, I felt intruding. The employees would speak…read morein their language in front of me and I felt it was about me.

I walked into this salon today ready to receive services and was completely ignored. Although I was…read moregreeted, no one asked what service I wanted or attempted to help me. I sat waiting. A white customer walked in shortly after, and the staff immediately attended to her, asked what she wanted, and escorted her to the back. The contrast in treatment was unmistakable. After sitting there feeling dismissed, someone finally asked if I needed something -- far too late. I left feeling disrespected and unwelcome. This experience felt discriminatory, and I will not be returning.

I went in for a regular pedicure ($30) and had such a great experience. The technician really took…read moreher time and gave an amazing massage that made the visit extra relaxing. My nails looked clean and polished, and I never felt rushed. Definitely worth it--I'll be coming back!

I usually get a Russian mani downtown and get pedis elsewhere. Was looking for a place in the area…read moreafter a workout class and found this place on Yelp. They had fairly good reviews so I gave them a try. They accept cash and card. Got a gel pedi with Cecilia. Super sweet. She did an amazing job so I will absolutely be returning. They do accept appointments and walk ins but don't be filling up my girls schedule cause I genuinely loved her service and will become a regular! JK fill her schedule up, just save a slot for me, please!

Support these ladies! I come in periodically for a wax and am always well taken care of. The room…read moreis very clean and you can get appointments same day. Note to always bring cash

I've been going to Cindy and her team for many years, and they have always been my go to salon…read more Every time I know I'll be back in town, booking an appointment with Cindy is one of the first things I do even before I arrive in New York! From the moment you walk in, you're greeted with a warm and welcoming atmosphere that makes you feel right at home. The salon is very clean, well organized , and gives you a very comfortable vibe. You can tell that Cindy and her team take sanitation seriously, and all of their tools and workstations are kept clean and properly sanitized, which gives me complete peace of mind. Cindy and her technicians are incredibly talented, detail oriented, and always take the time to make sure everything is done perfectly. Cindy is also very picky with her own work, if she feels it's not good enough she will fix it until she's satisfied with her own work. Even when I don't have a specific inspiration photo, Cindy somehow always knows exactly what I'm looking for and brings my vision to life. She truly "understands the assignment" every single time. I've never been disappointed with their work. The quality, creativity, professionalism, and exceptional customer service keep me coming back year after year. If you're looking for a nail salon with skilled technicians, a welcoming environment, and beautiful results every time, I can't recommend Cindy and her team enough.

I had such a great experience! The nails came out exactly how i wanted them and the attention to…read moredetail was amazing. The shape is perfect! Most of the times, nail techs are not able to make the shape I want, it always comes out a little bit off. The appointment was relaxing, and the service was friendly from the start to finish. Cindy and her team are incredible and professional. They take their time to make sure every detail is perfect and truly care about making their clients happy. I highly recommend and will definitely be coming back!

Came for pedicure and manicure with regular polish. Pedicure was not bad and lady was nice. But…read moremanicure ... started that master took a dirty full of nail dust ( someone else DNA's!) tools and started cut my nail. I took my hand off and ask her to change to a new unopened set of tools ( this shouldn't be a request! It's MANDATORY!) Nail polish she applied inaccurate and tried to seal with 3 layer top. I was given such a judgmental attitude and criticized for choosing a very bad nail polish that's why it was not good manicure result ( of course , why she should admit that she did a low quality manicure!). Never come back or recommend this place. Even pedicure was done not too bad. But because of this unprofessional lady who did a manicure impression ruined and sterilization of tools under BIG QUESTION! If you care about your health you better avoid ...

Another five star experience today at Horizon. I did a gel mani/pedi with the Lavender spa…read moreexperience. My friend did the Green Tea. Both of us were able to fully relax and my nails look great, as usual! An extremely clean and comfortable nail spa! I only ever want to come here for nails. The staff are so nice and welcoming and they really cater to the clientele. I have come with friends many times because they ensure you are seated next to each other and they really curate a spa experience that meets the needs of both people, even if they are getting different spa packages or paying for other services. I usually make an appointment but have also been welcome here walking in. This spa is always busy and once you visit, you will know why. The whole staff provides such a hospitable experience--even the owner will start your nails if they are super busy. They have a rewards system as well and you can cash in points for spa experiences or fully paid plane tickets to Florida. I have to say, I have never seen another nail spa with this kind of reward system, but you are spending the money on nails anyway, why not get points toward a full set or a trip to Florida? You can feel the quality in the products they use and while you might pay a premium price at Horizon, they never get it wrong.

I love my monthly nail appointment with Emi . She's amazing at her craft - so far, she can…read morereplicate any design I give her from IG and the paint never chips even if I wait 4 weeks to get them redone! The time sitting there always feels like hanging with a girlfriend. She's so chatty and funny and also makes the entire time very cozy with tea, slippers to wear, and Netflix. I am not sure of the nail art landscape in NYC but I do think she is slightly more expensive than Paintbox or other popular salons. My opinion, though, is that the personalization and comfort makes it well worth the extra cost. Everyone should book with Emi!

Emi did decent nails on me and was reasonably polite, however 1) her nails don't last long 2) it…read moreseems like she's resurfaced after dropping me as a client randomly one day and cancelling my appointment. I asked her why she could no longer do my nails and she never responded. Echoing another reviewer, I suspect she was upset about a tip. I felt uncomfortable tipping her because she's the business owner and sole employee, and tbh this salon was being run out of her apartment illegally. Given the prices she charged I didn't think a tip was warranted. However when I said "oh I didn't think to tip you because you're the business owner" she replied that I did have to tip her and was a bit rude and pushy about it. I would say have a backup nail person on deck, because she has the potential to leave you high and dry.

Fast, efficient, lovely people. The environment and clientele was calming and friendly, and the…read moreconversation flowed perfectly while the pedicure was carefully done to my needs. Will definitely be back!

Only giving 1 star because I'm forced to put something. But this deserves zero stars First of…read moreall, let me preface that I never leave a bad review, but this has to be done. This is the worst appointment I have ever had in my entire life. The owner was clearly not ready to have an appointment today even though she took my $25 deposit online booking. Her drill wasn't charged her backup drill wasn't working. After I showed up to the salon on time and the salon was closed and she wasn't there and they proceeded to call me and see if I can come back because her drills were not charged. She had asked me if I wanted to come back an hour later I told her no and asked her if she could file my nails manually. She said yes and tried to put new gel, X nails on top of old gel, X without fully filing end or soaking them off, which annoyed me. When I complained and asked her to continue to soak them, she gave me a bit of an attitude, but agreed to do it. I don't think she understood what soaking off meant so then I asked her if she can cut down my nails and start fresh before putting the gel ax on. She agreed to that, and as she starts to put the gel ax on, she realizes that she still doesn't have her drill and that she can't proceed any longer. I quickly got aggravated and told her how unacceptable this was, and she basically turned it on me and said I told you I didn't have my drill and then I pretty much should know because I get my nails done so I asked for my $25 deposit back but she gave me and I walked out with my nails not done cut down nothing on them. She is very unorganized. The salon is not clean. It was freezing in there and quite honestly I think she was high.