These guys came in and did the most careful floor refinishing job I could imagine. They removed all the dirt and yellowed finish on our travertine, even getting out small tools to do every last part of the corners. They also took time to explain proper floor care to us in order to avoid any future damage or coloration to the floor. These are definitely good guys. read more

These folks are great. Good price. Responsive to our needs. Excellent install. Mike was easy to work with and the install crew lead by Arbenz very professional. Highly recommend read more

Las Vegas Flooring - We didn't previously have this room done. Now it is great. - Flooring Near Me - Las Vegas, Nevada

Beautiful showroom, with great service and prices on quality flooring. You are going to find what you looking for. The installer did a great job. I will upload images soon read more

After my kitchen flooded I contacted my insurance company. I was put in touch with Ute who in turn put me in touch with Las Vegas flooring to pick out new flooring. I was given a variety of options to choose from. After choosing i was given a install week of two weeks. Their install team for the laminate and carpet were very professional and were very courteous of the noise because of my little one. read more

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I want to Thank You Christine for your kindness and pointing us in the right direction for what we needed this morning!! We found what we were looking for!! If we need any flooring we will definitely give you a call!! read more

LV Flooring is an in-network vendor that partners with our insurance provider, USAA. Once we started to point out issues and concerns after their work, that's when things changed. The lies and unprofessional conduct is what caused this unsatisfactory review. I will continue to partner with our insurance company and provide documentation, facts, and evidence of LV Flooring's behavior and conduct. Hopefully USAA will remove LV Flooring as a preferred vendor. Our veterans and our military families deserve better. read more

Just had porcelain tile that looks like beautiful hardwood installed in the bedrooms including master bedroom with master bath, toilet room and Master bedroom closet. IT IS BEAUTIFUL! The installers were very professional, true craftsmen! My estimator, Mike, was very nice, reliable and trustworthy. He was there at the beginning of the job, the end of the job and provided anything needed. The tile is excellent quality and durable as well as beautiful. I highly recommend Las Vegas Tile You can trust them. read more

Part two: in response to Kasee, when Kasee was at my front door, she left her business card in the door, when I opened the door it fell on the ground and her back was to me, I have on video. Kasee instead of apologizing for not one but two delays because she didn't order enough materials she posts negative comments regarding the customer, including threatening remarks. it looks like she has several complaints regarding not ordering enough materials and attitude. I'm not going to say anything else, her comments says it all. read more

We were dealing with Everest Construction and unfortunately Las Vegas Construction was sent to us by them. Crappy customer service, didn't listen to our wants, delays, unanswered calls. When our flooring finally came in it was all damaged!! It was a small room they had to do so no excuses. Never again!! Made me complain to Everest Construction, made them look bad for hiring LVF. read more

Disaster all the way around. Shotty work. Lazy installers, wouldn't come out to fix it. The only thing that saved me was it was an insurance case and they sent someone else to fix it....RUN! read more

Las Vegas Flooring - Figure this one out. - Flooring Near Me - Las Vegas, Nevada

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We wanted to take a moment to express our appreciation for the wonderful job done by Katheryn at your company. Her expertise on the flooring options and her clear and concise communication was very much appreciated. On the day of our install, she stopped in as the workers arrived to introduce us. An added bonus was the installation team. They were very attentive to detail and were extremely clean when they finished the job. Your entire team showed great care and respect from the minute we walked in your doors until the completion and clean up was done. This was a very positive experience for us. Your team members are tremendous assets to Las Vegas Flooring. Thank you read more

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Had a 2nd nice experience with this company. Everything was handled in a timely manor. Will definitely use them again in the future. read more

We love our new carpet (July2023) for two bedrooms and closets. Jimmy was our sales and contact person. Jose and another Jimmy did the installation. All three did a great job. One thing that stood out was the scheduling. Jimmy gave us the dates and time for measurements and installation at the time of purchase purchase. And all happened like clockwork. read more

You may find me under magic touch Service and the person who we spoke to was short,rude and made my rep feel like they were bothering them and yes what we were told about being on time at 7AM sharp was true the warehouse guy has deliveries to make he is only there for a few minutes read more

All things considered, our experience with Las Vegas Flooring has been disappointing and frustrating. Apart from speaking with what seem to be some delightful people, the whole operation at Las Vegas Flooring seems riddle with an inability to coordinate, communicate or manage across departments and procedures. Our carpet install was postponed two weeks because the carpet was two feet too short [discovered the moment the installer rolled it out on our floor], our tile install was delayed because the representative failed to present the grout color selection at the time of our tile selection, the showroom representative presented us with a carpet selection that was not in accordance with the specifications from our insurance company which resulted in yet another delay. We are working with a restoration company that apparently sub-contracted this work out and Las Vegas Flooring was chosen for our tile and carpet. Nice people, but company seems plagued with failed operating procedures, poor leadership or both. Would not recommend. read more

DON'T USE LAS VEGAS FLOORING FOR YOUR FLOORING NEEDS. Had some water damage back in December 2017, had a restoration company come out to do the dry out by the name of Belfor Restoration out of North Las Vegas, Sven was my agent working with me. He told me they partner with Las Vegas Flooring and I was introduction to Kasee. After many months I finally received the insurance payment mid March. After many phone calls with Belfor, Sven I was ready to get started with the repair. Kasee originally came out the first time and we discussed the tile install and my options on materials and costs. I wanted her to price several rooms as a part of the bid and based on that I would decide what I was doing first. Also I planned on giving her the rest of the work in later months. I asked her several questions because I wanted to make sure on the cost of the installation. I also work retail and I understand that some companies come in and give you one quote to catch you and then turn around and tell you something else when it's time to do the work. I didn't want to leave any room for surprises. The bid we are talking about is $9K. Who starts such a big project and doesn't want to know what it costs?! I went to Las Vegas Flooring on several occasions and didn't find any flooring that I was in love with. Kasee was made aware of that and I chose another competitor product over theirs and it was marble. (I guess that means $$$$ in flooring) I asked her to come over, when she arrived she was on her phone answering calls and text messages. I understand you have other customers but it's my time, show me some professionalism and respect! She wouldn't disclose price for SQ. So I reiterated I wanted all the fees listed on the bid and mentioned which ones. I received the bid and everything we talked about wasn't specified, what a waste of time. Missing rooms, sealing the floors fees. Then when I broke down the bid every single room, removing existing flooring, prices at a different dollar amount per SQ. Super inconsistent. All kinds of costs and extra fees and even things that were included in the first bid all of a sudden are not (example) floor prep for the tile, what the heck or removal of existing flooring! All I know is the bid rose to $12k for 450sq worth of work in a kitchen. Her partner from Belfor, Sven had already gone through the bid and told me what was included. My quote went down south this back and forth between Belfor and Las Vegas flooring it was a MESS, extremely unprofessional from both ends. Each party was saying something different all the time! I'm not sure if it was because I went with someone else's product or because I wanted to be informed of whatever fees may come from putting marble floors. All of a sudden she wasn't available to talk so we could go through the charges, she sent me a text and told me her bid was correct. After I sent her an email going over all my questions on the latest bid, it shouldn't cost $453 to put tile in a pantry that's 3x3. I wasted my time waiting for prices and corrections to the bid and it never came, she never called me or gave me any reasons for some of the asternomical price diffences per SQ foot. I guess I'm not supposed to ask questions or know that I'm being cheated. LP read more

Las Vegas Flooring - Prices - Flooring Near Me - Las Vegas, Nevada

As a pilot in the Air Force I have moved a LOT. Every home has needed sometime new....paint....floors....you name it. Kasee at Las Vegas Flooring has been, by far, the best business I have dealt with. She makes you feel like you are her only customer and goes above and beyond to make sure everything is right. If there were more than 5 stars she would get them. I highly recommend Kasee and Las Vegas flooring. read more

Kasee and her team did an outstanding job installing flooring in our very first home. I can't understate how hideous and inconsistent the flooring from the previous owner was. It was quite a project, and the communication and finished product were both fantastic. They even came back out to follow-up with something nearly a week after completion, no questions asked. We'll use them again when the time comes. read more

Showroom: Very diverse selection to choose from (tile, laminate, vinyl, etc) and customer service was helpful in making the right choice. We chose vinyl because it 100% waterproof. We couldn't stand the thought of our floor getting damaged again by water so we went vinyl. Our base board selection was also very easy because they helped us through the selection process. We got a 6.5 inch high base board which looks very nice. Service/Installation: Very prompt and very quick service. Workers were very professional. They worked very fast removing all of our old floor boards and base boards. We were scheduled the next day for new installation. They got 90% of the floor down in 1 day which was amazing. We were able to get back to our furniture setup very quickly. The rest of the flooring and all the base boards were installed on the next day. Keith was always prompt returning phone calls and made the process much easier throughout our flooring redo experience. We would use Las Vegas Flooring again. read more

Craftsmanship is key. You can buy the most expensive floor but if you don't have the skills of craftsman to install it it's going to look ordinary. Las Vegas flooring came to the rescue after another vendor in an insurance claim totally dropped the ball. Keith helped us select the right product . And he has the absolute best craftsmen who installed our beautiful floor. read more

Las Vegas Flooring - Flooring so artistically installed we elected not to install baseboard at the bottom of the bead board. Craftsmanship is key. - Flooring Near Me - Las Vegas, Nevada

They did a GREAT job on my floors!!! Casey came to my home measured everything. I chose my flooring. The problem I have is I was never told they would remove my toilet. Nor was I told they wouldn't put it back. Went upstairs with workers to see my floors for the first time and my toilet was in my bathtub. They told me they don't put the toilet back read more

Las Vegas Flooring - Toilet in my bathtub - Flooring Near Me - Las Vegas, Nevada

I had very little idea about flooring and the showroom was filled with so many products to choose from, but Kyle greeted and guided me answering all of my questions with his own recommendations for my needs. If you need anything flooring, go straight to Kyle! read more

I was looking for new flooring for my house as I wanted to remodel the downstairs of my home. I stumbled upon Las Vegas Flooring with very little knowledge in flooring. Kyle was awesome enough to provide me with more than enough information to help me dial down my choices. Aside from helping me and answering all of my questions, he gave some of the best customer service. I highly recommend using this company, I know I definitely will again in the future. read more

Interior design is a passion of mine. When I finally had the opportunity to remodel my home I was super excited but was nervous to find a company that could do the job right the first time. My husband and I went to well over 10 different flooring stores before we settled on Las Vegas Flooring. The showroom manager Kyle was absolutely phenomenal from the moment that we arrive. He offered us cold water and really wanted to share in our excitement of reviewing our home. He walked us step-by-step and helped my husband and I pick the right floors for us. We could not be more excited thank you so much! read more

I have to say that dealing with flooring and the vast selections can be overwhelming to say the least. I went in and was helped by Kasee. She made it so easy and took care of all the small details that we would have been worried about. We got exactly, if not more than what we had in mind. I would for sure say to go and see the guys. If you don't, you are missing out. When we need flooring again, we know where to go! Thanks for the great service and finished product! read more

Las Vegas Flooring is the only place I'll go to shop for floors for my home!! Everyone who works there is super friendly and attentive and they have an excellent assortment of flooring samples! They carry a wide range of various types of products that make shopping for floors easy and not seem like a chore :) Thank you Las Vegas Flooring for making my home beautiful!! read more

I'm sorry but I cannot recommend this company at all. Classic bait-and-switch operation. I agreed to purchase flooring after I was offered 36 months no interest financing. Immediately following the completion of my job full payment was demanded and the operation denied having any knowledge of financing offered or otherwise they stated plainly they don't even offer 36-month financing. But what can I say a picture is worth a thousand words read more

Las Vegas Flooring - Flooring Near Me - Las Vegas, Nevada

Not a terribly professional business. Sent out a guy to find out what we needed. asked for two quotes for two different issues, got one. John, the person we were dealing with was really hard to deal with. Wanted pay ment before they could even give us an idea of when they might be able to do the job. We provide payment and then get a call that the owners don't want to honor the quote. Bad business! read more

Susanne J. Las Vegas Flooring did a wonderful job from start to finish. Keith was about to have knee surgery but took care of all the details before and after his procedure. The installation crew was professional and courteous, and on time. I would recommend Las Vegas Flooring. read more

We had LV Flooring do a bathroom remodel five years ago. In mid January we decided to remodel our counters, back splashes and floors. So Keith came out to give us a bid with our remodel. He was very informative and opened to our ideas. Suggesting many that we had not thought of. He set an approximate start and end date based on us getting our choices made. We went the same day, picked everything out, called and gave him the details. The gave us an exact start day for each phase. Each started on time and ended on day promised. The crew is fast, efficient, professional and answered all of our questions. We are recommending Las Vegas Flooring to everyone. If you are planning a remodel, this is the company to go with. Fair price, excellent workmanship, most importantly when they said they would be here, they were here ready to work. read more

We recently worked with Las Vegas Flooring to install all new flooring in our house after a roof leak. We worked with Kasee Vermeulen as our representative, and she was amazing! She was such a delight to work with and made the whole process incredibly easy and fun. We chose the vinyl wood plank flooring after she showed us several different options, and we couldn't be happier. The installation went flawlessly, the crew was professional, and completed the installation ahead of schedule. We are now working with them to switch out our fireplace tile, and would highly recommend them in the future. If you have any needs for new flooring whether it's wood, tile, vinyl, or anything else, talk to Kasee at Las Vegas Flooring. You will not be disappointed with the decision. read more

Las Vegas Flooring is the most unprofessional business imaginable. The employees are so incompetent, Kasee, Jaclyn only pass the buck to one another, they take 0 responsibility for their actions they can't order, schedule, or please a customer if their life depended on it. My bathroom has been in their care for 3 months. DO NOT HIRE LAS VEGAS FLOORING. I had to give them 1 star because I didn't have a choice for a 0. Just close your doors LV Flooring it's only a matter of time. read more

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The two stars go directly to the floors that we picked out. The missing 3 stars go to the lack of respect for our home and our time that the installers showed. 2 days- no show while we sat in a hotel thinking they were working. Every exterior door was left open with disregard for our ac. We came home and the floors needed to be corrected. They left an awful mess. I had about 20 flies flying around. They broke the gas hose to my stove and it was leaking gas. They left my outdoor hose in a mess all over my front lawn, turned my grass yellow from putting tools down on it, and left a heap of debris in the middle of the street. They left the extra boxes of flooring right in the middle of the livingroom floor. This is all after the job was complete and they weren't returning anymore. But my floor looks good.. except for a large a scuff in my kitchen. read more

Had a wonderful experience with Las Vegas flooring john the salesman was very professional they told me laminate flooring would be done in 2days they came back a 3rd day for 1hr which was fine i highly recommend Las Vegas Flooring for future projects workers did a excellent job read more

only giving them 1 star because I cant give them a 0! never have I been so disappointed in a company . they did a horrible job on my floor . I cant believe what a crappy job was done and they guy had an attitude with me . if you do a job just do it right end of story. dont get an attitude with the customer. would never recommend this place ever! they dont take responsibility for anything. if you do a crappy job and the customer points it out dont get all defensive because you cant do your job right. these people will probably close their doors sooner or later. too many unhappy customers. OR GET PEOPLE THAT CAN ACTUALLY DO THEIR JOB! NOT JUST ANY PERSON! VERY UPSET ABOUT THIS!! DO NOT HIRE THIS PLACE ! read more

Our work started as a bathroom remodel. Las Vegas Flooring was the sub for the tile work in master bath and shower. The work was outstanding, excellent scheduling and craftsman. Job evolved to include wood flooring and carpet throughout most of the house. Again, on-time scheduling, quality craftsman, trustworthy employees in our home. All the way Kasee took care of the projects. She was responsive to our questions and concerns that always come with home remodel. She was easy to contact via phone, text, email and promptly responded to our inquiries. Competitive pricing and helpful office staff as well! Recommend! read more

My original quote and deposit on a 12' x 12' tile job were made on 12/6/16. The job was completed 3/ 9/17. During the 3 month process I had delays due to incompetent ordering/install/communication and follow-up. The staff (install and office) are, for the most part, very nice people. They consistently apologized for the problems and gave me an $88 discount. I would have preferred that more effort went into the actual work. I have more projects that I need done and will definitely not be using Las Vegas Flooring. read more

About 3' by 3' of the Shaw Engineered Hardwood Oak Flooring in the kitchen had been pulled up due to the dishwasher leaking & damaging the floor. I had 3 companies that carry the same exact flooring bid. Paul Thomas w/Las Vegas Flooring came out on 10-7-16 to bid a whole house replacement for my insurance company(if needed)and w/out hesitation came out again on 11-17-16 to bid only the kitchen. I chose Las Vegas Flooring mainly because of the great customer service I received from Paul Thomas. He quoted $1450 to repair the 3' by 3' damaged area which happened to be the same price to replace the Shaw hardwood w/ceramic square tile. Agreeing to install ceramic tile, I explained to Paul how I wanted to keep the old quarter round to accent the tile & the hardwood in the adjacent living room. He didn't see a problem with this. However, he did state that due to the age of the wood, some of the quarter round might get damaged while being removed but he would ask the installer to salvage as much of the quarter round as they could and that this job would be a 3-5 day job. I paid the $725 deposit & waited for Paul to call me to scheduled the work. On 12-12-16, Anselmo Rodriguez demoed the kitchen floor & placed the old quarter round outside on the back patio. On 12-13-16 the tile guys came & laid the tile. On 12-15-16, Anselmo installed new quarter round and the T-molding. He wound up running out of the new quarter round & decided to install the old quarter round in a small visible section. This looked terrible. It was visibly out in the open & should've been left for another piece to be installed the next day or so. I called Paul twice (on 12-16-16 & 12-17-16), left him a voicemail letting him know that I had concerns about the final work & asked when he would be by to inspect. He called me back on 12-20-16 to let me know that he didn't feel it necessary to come back out to inspect the work & the installer would come back out to fix the quarter round. I also let him know that the T-molding wasn't glued down correctly & when you stepped on it, it made a snapping noise & you could see it swivel because of the height difference of the tile & wood flooring. On 12-29-16, I called Paul & left him a voicemail but he wouldn't return my calls. After multiple phone calls to Paul & the office & finally speaking to the office manager Jenny Wharram, Paul called me on 1-12-17 to schedule a new installer to replace the old quarter round. Carlos came to my house on 1-20-17, installed new quarter round in a much larger section w/real wood quarter rounds, not laminate. I immediately noticed the difference & asked him what it was that he installed. He explained to me that the quarter round that was installed was laminate & this quarter round is real wood. He said he had extra pieces on his truck & wound up using them. I was very confused & called the office immediately, spoke to Leah asking her why the real wood quarter rounds weren't installed from the beginning. Now I have 2 different quarter rounds in my kitchen & can totally notice the difference. She called me back a couple of hours later & scheduled Kasee (one of the owners) to come out & view the work the next day 1-21-17 at 11a. NOTE:37 days after completion of work. I showed her that my whole house was Shaw engineered hardwood flooring & asked her why laminate quarter rounds were installed instead of real wood. She couldn't explain to me the reason & offered to replace the 125 sq ft of laminate w/real wood quarter round. She also explained to me that the T-molding was also laminate & real wood T-molding would be rounded on top. I agreed to not have the T-molding replaced because I was afraid someone would trip w/a rounded lip across the floor. She said she would have Carlos order 125 sq ft of real wood quarter rounds. On 2-3-17, the real wood quarter rounds were installed. I called the office & spoke to Jenny Wharram who said there would be no discount given due to the additional costs of the real wood quarter rounds. I was in shock! I said to her: "Paul lied through his teeth. My whole house is Shaw Engineered Hardwood flooring so why would I agree to have laminate installed. The truth of the matter is Paul & I NEVER discussed new quarter rounds & were going to use the old quarter round. I have been dealing with this for 50 days & I seriously deserve some kind of discount, which you clearly agreed with me last Tuesday when I came to the office to get paperwork filled out & signed by you. This has been none of my fault & I've never known of any company not to inspect the final work. Your representative has ignored me & has NEVER set foot back inside my home after the time he bidded the kitchen". I let her know that I was going to tell my story to the public & submit a complaint to the Better Business Bureau. She sarcastically said "OK" & we hung up. I have filed my complaint with the BBB, asking for the final invoice to be reduced from $725 to $362.50 & am patiently waiting. read more

This place is ridiculous. We dealt with a salesperson by the name of Kevin. He came to our house and drew a detailed diagram with measurements and took 1.5 hours to get the measurements and draw the diagram. We were looking to install laminate and carpeting. We told him upfront that we were interested in financing the purchase as well. He then called us and asked us to go into the showroom and we did and picked out several samples we were interested in. He tells us he will get us an estimate the next day. The next day we get a one sentence email saying that due a company merger there is no financing and after all the time spent he couldnt even give us an estimate. Avoid this place at all costs, they will waste your time. read more

When our last house flooded 10 years ago, USAA sent Las Vegas Flooring to our rescue. Keith Pickford came out and helped us through each step of the process. From removing the damaged flooring to helping us choose the right carpet for our family. We were so impressed with his knowledge and sincerity that we called him again to help us when we decided to replace our kitchen flooring. Over the last 10 years we have happily recommended Keith & Las Vegas Flooring to all of our family and friends. They have all received the same excellent results. We recently purchased a new home and once again we reached out to Keith. We were pleasantly surprised that he actually remembered us from all those years ago. Keith and Rhi at the Valley View location provided us with several options that fit our budget. We appreciate their honesty and expertise and are so happy with our new carpet. We will ALWAYS use Las Vegas Flooring! read more