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    LaserAway

    4.5 (424 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 3 weeks ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - LaserAway

    Tattoo removal

    Acne treatment

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    They did Botox to me instead of Xeomin. Wrong nurse , I made an appointment with the same nurse as first time.

    I ordered a bank of Xeomin. I'm writing about my second appointment. First of all they cancelled it in 5 minute before my arrival. And rescheduled for next day. I have a baby, I have a work and I scheduled my visit in advance. Also I asked specifically the same nurse as first visit Neda Oshidery. When I came next day Catherine Martinez meet me and said she will be my nurse today. Well, ok. Next they did me a Botox instead of Xeomin (that I payed for and asked for). And didn't notified me about this prior injection. And the cherry on top those Botox effect lasted a month!!!! I typically see effect of neurotoxins for 12-16 weeks. Not 4 weeks. This is crazy! The Catherine was unprofessional I guess. I hope someone from Laser away will contact me and will make things right.

    Love Giau, love Erica, love handsome receptionist at this location, love Laser Away. This review is specifically for Jessica, lip filler and Botox injector. Debated for a long time before writing this, but looking at myself in a mirror just reminds me of awful results. Every day. I usually go to WeHo location this time I was scheduled at Beverly Hills for the first time. Jessica was extremely aggressive with the needle and made me bleed a lot, as I bled a lot she would pinch my lip into the oblivion, extremely painfully as I couldn't believe it's actually normal as I never had similar experience with anyone else before. Like a good sport I took the pain and by the end of the session she realized I have a bump. She tried to fixed it but she didn't succeed, so we decided to wait for follow up appointment. Still at this point I was hopeful and I wasn't upset and we proceed to Botox. At my follow up appointment I got Erika. Barely felt any pain, barely bleed, same wonderful experience as my previous injectors at WeHo. Erika tried to fix bump but it kept growing. Bottom line. Have to dissolve in the future the whole thing and redo. Very upset. Can't get over it. I truly tried. Jessica never again. Not me, thank you. Oh and see Jessica's Botox work below also. 1,5 month in.

    funny messed up face

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    3 years ago

    Jess is truly amazing! So attentive and alway going to make sure you're comfortable! Great location.

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    4 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

    Been going to laser away for YEARS and Giau has always been so helpful and a pleasure to be around!

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    5 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    5 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    Great service and treatment! Happy with the staff and parking is easy! Happy with the results, I haven't shaved forever

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    3 years ago

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    6 years ago

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    Page 3 of 11

    LaserAway Reviews in Other Languages

    Ask the Community - LaserAway

    What is the cost of thermage FLX?

    I can't find any pricing information, how much do treatments cost? Is there a price list?

    Honestly you should schedule a consultation. They can go over everything with you and they may be having a deal. I was so lucky when I first started with laser away, they were having a party for their guest and offering promotions. I miss those cute… 

    View All 4 Questions

    Review Highlights - LaserAway

    However, Jessica T was incredibly thorough and knowledgeable, and made me feel really comfortable.

    Mentioned in 49 reviews

    Read more highlights

    LaserAway

    LaserAway

    4.2(674 reviews)
    2.0 mi
    $$
    19 years in business
    Certified professionals

    I honestly can't say enough good things about Sarah. She's not just a receptionist, she genuinely…read morecares. She helped me find the best deals and made sure I was getting the right treatments for me. She even followed up to make sure everything was perfect!!! I missed one of their LaserAway events because I was sick, and when I came back a month later, she had kept a special gift for me with everything inside. That really touched me. She didn't have to do that, but she did Her kindness, thoughtfulness, and care truly stand out. She's such a beautiful human being, and I'm so grateful for her!!!

    Yelp's "Not good" is putting it way too mildly. There is a constant shuffle of employees who are…read morenot very well trained coming through the doors. So when I have wanted to book with a good nurse again, I have often been told the nurse is no longer with their office. The revolving door of managers, nurses, and receptionists do not help their poor management of client records. I participated in a few of their in-store seasonal promos and the front desk staff here verbally confirmed that they had added to my account with 2 complimentary facials for my participation, and that I would be good to use them at any time as per their overall highly-visible and marketed "no expiration" company policy. The staff never gave me any receipt nor written terms, nor did I know to ask since I greenly assumed they would be trustworthy and would have no reason to lie or shortchange me. Which then led LaserAway to deny me the facials rather than take accountability for their poor management and lack of training of staff who apparently were supposed to have responded differently by providing a receipt to me. When I tried to clear up the matter with the West Hollywood office where the staff I had fulfilled the promo deal with were based, none of the (all-new) staff were knowledgeable or helpful to figure out what their predecessors had supposedly done for my account. This experience has only shown me that their promos or offers are not legitamitely worth participating in since it is near impossible to redeem and they cannot be accountable to their word.

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    LaserAway
    LaserAway
    LaserAway

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    Prolase Laser & Aesthetics - We love seeing this lovely patient at Prolase!

    Prolase Laser & Aesthetics

    4.6(1.6k reviews)
    9.6 mi
    $$
    Free consultations
    Discounts available

    I had such an amazing experience getting a facial with Lilit, and I honestly couldn't recommend her…read moreenough! From the moment I walked in, she made me feel so comfortable and welcomed. Lilit is incredibly sweet, professional, and knowledgeable when it comes to skincare. She took the time to really look at my skin, understand my concerns, and explain what she was doing throughout the entire facial. The facial itself was absolutely amazing and so relaxing. You can tell that Lilit genuinely cares about her clients and is passionate about what she does. She was very gentle, attentive, and made sure I was comfortable the entire time. My skin felt incredibly clean, hydrated, soft, and refreshed afterward, and I noticed such a beautiful glow! If you're looking for an aesthetician who is professional, caring, knowledgeable, and truly takes pride in her work, I definitely recommend booking with Lilit! She is amazing at what she does, and I'm already looking forward to my next facial. My skin has never felt better!

    I drive all the way from OC because their laser hair removal is just that good. Scheduling is easy,…read moreeither online or by phone, once you've completed your first session. Parking is just a tad tight, but they have their own lot and there's almost always a spot. They usually have a monthly promotion if you get multiple areas done, though it usually only applies on weekdays. My sessions have always been comfortable and effective. All my technicians (Sonya, Yang, Alexis) have been super friendly and professional, though Lana was the most thorough in my opinion. The pain is mild and totally tolerable, and they'll dial it down if needed. But if you want the best results, it's worth pushing through a bit.

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    Prolase Laser & Aesthetics - Prolase babe @lilyeaston giving us all the #hairfree vibes

    Prolase babe @lilyeaston giving us all the #hairfree vibes

    Prolase Laser & Aesthetics - Lip Fillers with Ramak

    Lip Fillers with Ramak

    Prolase Laser & Aesthetics - They apply this numbing cream for about 10 minutes prior to the injections. You won't feel a thing!

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    They apply this numbing cream for about 10 minutes prior to the injections. You won't feel a thing!

    LaserAway - laser_hair_removal - Updated September 2026

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