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    LaserMaxx San Carlos

    4.5 (42 reviews)
    Open 12:00 pm - 9:00 PM

    LaserMaxx San Carlos Photos

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    Nicole C.

    Never knew this place existed in San Carlos! Right behind REI (and there is plenty of parking). Came here with a group of adult friends (who said this place was only for kids???). The venue is HUGE! We had a group of 25+ and there was plenty of space to explore/ hide to shoot other players. We paid for 2 round of games. One being a free for all and the other being a team (color). The round last about 15 ish minutes and you'll hear a 5 minute warning to see how much time remains! -1 since there were some numbers on my vest and I realized after the first game that it showed your current ranking amongst the other players. There was also another number but I wasn't sure what I meant. Also sucked during the team game one of my friend's vest didn't work at all and the worker couldn't really provide another vest to have his points count in the team game. Overall the experience was great! Goku and his team were fun and explained everything well. I'd definitely recommend coming here if you want to relive some childhood memories of Laser tag!

    MONSTER007! (Oh, #1! Me? lol!)
    Shannon K.

    A must go and be a kid again destination!! This is my third time going ... and as the saying goes, Third Time Is a Charm (of fun & great way to bond with the community & your children). Staff are amazing & fun! You find yourself lost in another identity of strategy & true, FUN exhilaration! Make sure you wear dark, have patience & enjoy the competition! Pricing is fair & the BEST laser tag experience ever in an adrenaline rush from the Mission Control beginning to the "Awards Ceremony" at the end! Scheduling online is easy & highly recommended. Wait time is short & the experience long-lasting! Can't wait to PLAY again! Who says we (adults) can't still reach into our inner kid?? Not me!

    Sunil R.

    This place is a hoot for everyone. We were here in a big group and had a great time! The game goes by very quickly so recommend signing up for at least 2. The staff was friendly, helpful, and accommodating. Cough cough...I got the top score in my group so maybe that's why I like this so much.

    Exciting the game
    Dave L.

    The service was good. The games weren't as much fun as expected. I brought my 11 year old and 5 friends. They ended up playing with a lot of younger kids so it wasn't as competitive as expected. They said it was ok but probably wouldn't want to do it again. I doubt we will be back. The arcade was okay. It fills up quickly.

    Cake before and after
    Jennie H.

    We had my son's birthday party at Laser Maxx, and they gave my home-made cake to another party while the kids played laser tag. I found the cake 3/4 eaten in their back room (see photo). I spent hours making the cake for my son, based on his requests, using a recipe from my late father's favorite cookbook. It was very upsetting. Clearly they need a better system for managing people's stuff for parties. I will not be doing another party here.

    Dan S.

    Came here for a work team event and had a blast. It's very similar to your typical Lazer Tag establishment such as LazerQuest but I really like their up to date and definitely more advance guns and vest equipment. For example, before pressing the trigger to fire, you much use your other hand (that's holding onto the other end of the gun) and use your thumb to hold down a button that 1. Allows the trigger to fire , 2. Keeps the otherwise free hand to cover the sensors, 3. Shines a light in front of your gun to allow your opponent(s) to see you. This adds so much more depth to your gameplay. The workers were friendly and professional. Folks that played in our group for the first time along with the veterans both had fun. This place just opened and I'm sure they'll do fine. Perhaps if they could introduce specials and/or discounted game plays for slow days/hours, that'd be great.

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    8 months ago

    Took the whole family and eaxh person had a blast here. Will come back as often as possible

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    3 years ago

    Went for a work event, amazing experience! Wonderful, helpful staff, 3 story arena, multiple game modes.

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    Page 1 of 2

    Ask the Community - LaserMaxx San Carlos

    Review Highlights - LaserMaxx San Carlos

    LaserMaxx provides a terrific experience with a much more exciting layout than the now defunct LaserQuest or QZAR.

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    Safari Run

    Safari Run

    4.2
    (226 reviews)
    6.6 mi

    This is a long overdue review. My 5 year old daughter had her birthday here back in 2024. Highly…read morerecommend. We did the party package where you had play time in the playground, then time in party room, then arcade. We chose last time slot on a Saturday I think. Since the play time is timed I'd recommend warning all your guests about it and have them arrive early. We sent all the parents a schedule and heads up so things could run super smooth and the kids could enjoy every minute of play time. Parking is very limited since it's a super small lot and there's a party ahead of you too. The host family has a reserved parking spot out front but our guests definitely need to just find street parking, they came early and seemed to find parking fine. Staff will collect bday gifts in a cart which is super helpful. The indoor play structure is super big and spacious and has a toddler area too. A big kids track with basketball like area with soft balls is right next to play area and had some areas for adults to sit. Adults can chill upstairs in the lounge area too. Play area is gated. You have option to have staff lead the kids in a series of games at the track area which is great way to get the entire party together at end of play time which my daughter loved. Afterwards the kids line up n wash hands n everyone is led upstairs to the party room. The party room is like jungle safari theme decorated painted on the walls. Space is a bit tight/cramped but good air flow and fine. Staff will walk around serving the kids food which is great. Everyone can eat and enjoy without the adults spending time to serve and feed the kids. Afterwards we went down to arcade room and played and you get tickets and redeem for prize. Everyone was able to walk away with a prize which is perfect. Only downside is it gets hot. "Arcade area definitely needs a remodel with AC or at minimum very good fans. I would suggest the owners to highly consider this as it's a bit run down looking compared to the rest of the facility". But even if a remodel is not done, the arcade area is good as is. Maybe buying a few portable fans to hand out to the few guests who might overheat is good enough. Guests had so much fun !! and we got a lot compliments how well run everything was !! They have a food vendor which was perfect too. We plan to have our daughter's 7th bday here again this year as we can't find a better venue that can be so spacious and run so well. Definitely 5 stars. At end of the night, the staff loaded our car with gifts, leftover food. For us, the less work the better so we can actually enjoy the party while hosting. Thank you so much to all the staff and for leading that game time too.

    We've been here for camp, open play, and birthday parties. Always a clean play place!…read more This review is specifically for the summer camp. My daughter really enjoyed it. As a parent, a few things that I really liked about this camp: 1) they provide snack 2) they make sure the kids wash their hands 3) they have a drive thru pick up/ drop off system. Very easy and convenient. You show your ID to pick up your kid - very safe. 4) the kids did so many activities throughout the day. They would play games and do crafts and it seemed like the workers were very engaged with the kids 5) they share pictures with you at the end of the week. You can also find pictures on instagram each day Great place, highly recommend!

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    Safari Run
    Clean and fun!
    Clean and fun!
    Safari Run

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    Pinstripes

    Pinstripes

    3.7
    (916 reviews)
    3.9 mi
    $$

    excellent awesome experience from the manager gabriel martinez! he showed phenomenal customer…read moreexperience and i would recommend visiting this restaurant to anyone!

    As long-time patrons of Pinstripes, this review is seriously overdue…read more No business is perfect. Service issues happen from time to time, but what truly keeps customers coming back is the people. We wanted to recognize three team members who have consistently made our family's experience exceptional. **First, Kaydy, the Kids Club Coordinator.** For the past two years, our family has attended countless Kids Club events, and Kaydy has been the heart and soul behind so many of those memories. She greeted every family with a genuine smile and brought so much energy, warmth, and passion to every event. You could tell she truly loved what she did. It wasn't just another job--it showed in every interaction. When we recently learned she would be leaving, we were honestly heartbroken. Before the recent changes to the Kids Club program, events were consistently packed and often fully booked, and we have no doubt Kaydy's dedication played a huge role in building that loyal following. Pinstripes is losing an incredible employee, and any organization would be fortunate to have her. **Next is Ray, the upstairs manager.** Ironically, our first few visits to Pinstripes years ago could have been our last. We experienced recurring issues with our bowling lane and service that left us frustrated. Fortunately, Ray stepped in each time with professionalism, urgency, and genuine care. He resolved every situation quickly and made us feel heard rather than dismissed. The biggest testament to his leadership? After those early visits, we never encountered problems of that magnitude again. We truly believe his attentiveness and commitment to the guest experience played a major role in that. **And finally, Monica, the hostess with the mostest.** If you've been to Pinstripes, you've probably seen Monica constantly helping guests with a smile. She's hardworking, attentive, organized, and always makes us feel welcome. No matter how busy it gets, she takes the time to acknowledge people and make sure they're taken care of. As long-time customers, we can confidently say that while food, bowling, and bocce bring people through the doors, it's employees like Kaydy, Ray, and Monica who keep families coming back. Thank you for making our family's visits so memorable over the years. Your hard work and dedication have never gone unnoticed.

    Photos
    Private room
    Private room
    Brussels Sprouts
    Brussels Sprouts
    Cranberry juice not included in Buffet

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    Cranberry juice not included in Buffet
    Chuck E. Cheese

    Chuck E. Cheese

    2.6
    (149 reviews)
    2.6 mi
    $$

    I understand Chuck E. Cheese is often staffed by younger employees, and I don't expect over-the-top…read morecustomer service. However, I do expect staff to show at least a little enthusiasm when they're working with young children. I attended a birthday party here today, and the overall experience was disappointing. The pizza was underwhelming, and while the games are fine for toddlers and younger kids, there are plenty of better places to take your family. The most disappointing part was when Chuck E. Cheese came out to greet the kids. They were all so excited for high-fives and pictures. My daughter was standing directly in front of Chuck E., reaching out for a high-five, but she was completely overlooked. I understand the person in the costume may not have seen her, but the employee escorting Chuck E. was standing right there and either didn't notice or simply didn't care enough to point her out. I actually had to say, "Hey, she wants a high-five." That moment matters to a little kid. Those interactions are what children remember, and it takes almost no effort for staff to help make them feel included. Instead, it felt like everyone was just rushing to get it over with. The employees throughout our visit came across as disengaged and uninterested, and their attitudes reflected that. My daughter still had fun because she's two and enjoyed the games, but as a parent, the experience left a lot to be desired. Unfortunately, I won't be returning. There are plenty of places that put in just a little more effort to make kids feel special, and that makes all the difference.

    Went to Chuck E. Cheese and had a terrible experience. The manager wouldn't split points onto 3…read moredifferent cards and acted like it was too much work. The staff seemed lazy and unhelpful the entire time. I ordered a chocolate chip cookie and was told they were "out of stock" on chocolate chips ,so they still served me a chocolate chip cookie with no chocolate chips at all. They also said they had no ice, even though the salad bar clearly had plenty. None of it made sense. The environment felt dirty and poorly managed. The workers were disrespectful, especially the girl at the front desk. Employees didn't even seem to know what they were selling or how things worked. Overall, this is a horrible place to bring your kids and I definitely won't be coming back.

    Photos
    Chuck E. Cheese
    Chuck E. Cheese
    Menu February 2023

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    Menu February 2023

    LaserMaxx San Carlos - lasertag - Updated August 2026

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