I have been going to Lashes by Ann for over 5 years. I love Michelle! I drive 45 min every 3 weeks to get my lashes done because she does such a good job. I've tried other places near me because of the long drive, but always come back to Michelle because she is so good. The gentleman at the front desk is very professional and kind. I would highly recommend this location! read more

I had an amazing experience with Mila! Her studio is clean, relaxing, and very professional. She took the time to listen to exactly what I wanted and delivered beyond my expectations -- my lashes are full, even, and look beautifully natural. The application was gentle, and I didn't feel any irritation or discomfort. You can tell Mila truly cares about her work and her clients. I'm so impressed and will definitely be coming back for my fills. Highly recommend her to anyone looking for flawless lashes! To add Nathan customer service is a 10/10 !!! read more

I found out about Lashes by Ann after seeing a friends beautiful, natural lashes. She recommended Megan and I couldn't be happier with my beautiful, long natural looking lashes. She takes her time placing each lash carefully. I go back for fills every 2-3 weeks. Highly recommend!!! read more

Where do I begin! Lashes by Ann exceeded my expectations and removed my fears. I'd tried lashes before about 10years ago and didn't really like my experience. They were in my opinion always heavy and too much even when I asked for a natural look. I decided to try again for my birthday. So glad I did my research and found this place. From start to finish everything was perfect! Scheduling and customer service was precise and convenient. I went with Mila after reading reviews and she was so sweet and very informative. The man at the front counter (forgot his name) was very friendly and greeted me as soon as I walked in. Mila had a short consultation with me before she started to see what I was looking for. She told me everything that she would do and she checked on me throughout the process. It only took an hour from start to finish which was quicker than I remember my last experience. I also did not feel like I had lashes on which was my biggest concern! I received soooo many compliments of "your natural lashes are so pretty" while on vacation. I have naturally long lashes already so Mila did an awesome job of enhancing! read more

My review is long overdue. While the lash technician here is nice and polite, the lashes did not last at all. I paid $125 plus a tip for a service that only lasted me 4 to 5 days. By the fourth day, my lashes were sparse, and some were twisting and hitting my eyes. Unfortunately, I was out of state on vacation, so I couldn't return for any corrections. My sister and I had our lashes done at the same time but at different salons, and hers lasted 3 weeks and still look gorgeous. read more

I love Lashes by Ann. Mila is amazing and her husband Nathan is just so sweet and manages the appointments. I used to get allergies from my old lash pace. NO issues at Ann's. Love you guys read more

Lashes by Ann - Eyelash Service Near Me - Houston, Texas

I had been getting my lashes done at a different lash salon for MONTHS before trying this place, and I really wish I had tried it wayyyyy earlier. My lashes at the other place lasted 2 weeks tops. They would fall out (just the extension, not attached to my actual lash) all the time. I thought it was normal until I tried this place. It's been a week and I can honestly say I've only had 4-5 lashes fall out that I've noticed. And they were attached to my real lash, which makes me think it was just my real lashes naturally shedding. What really sent me to try Lashes by Ann is that my eyes had a terrible reaction the past 2 times I got them done at my old lash salon. I thought I was allergic to the glue or something. I told my concerns to Kim, my lash tech at Lashes by Ann, and she said it was more likely that my old lash tech applied the pads incorrectly so they were rubbing my eyes. Kim was incredibly careful and kept checking in to be sure that I wasn't feeling any discomfort. She did great, I had NO itchiness or redness afterwards, which was such a relief. I also really appreciated that they did a refill (instead of a whole new set) considering I had lashes from a different salon. Tldr: My lashes look great, they last a long time, and Kim took extra care during the application to be sure that there was no pain or discomfort afterwards. Will def be back and would recommend Kim (and probably all the techs who works here) to anyone! read more

First, let me say that there is no one better than Lashes By Ann. The professionalism, quality, and value of their service is top notch. They are my absolute go to! People always compliment me on my lashes and I love the way they turn out every time! Second, I am super sensitive when it comes to my eyes (I can't even put in contacts) and Kim is so patient and kind with me. She is my fave and you will be guaranteed to love her as much as I do. Finally, run (don't walk) to book your appt. Thinh can always make it work even with a complicated schedule! read more

Best Lash experience ever! Their Ambient and services make you feel at home! Fully recommend this place in both locations! read more

Lashes by Ann - Best Lash Experience ever! Their quality of service and ambient makes you feel at home! Fully recommend! - Eyelash Service Near Me - Houston, Texas

I have been coming to Lashes by Ann for over 2 years , try a few of the Tecnisian - all are very good, talented and very professional. Nonetheless, the day I tried Mila, I finally got my lashes the way I have always wanted. Very Nara tal looking, not too full , not to long because my eyes are small. I got them just perfect . So I because addicted and I keep coming every two week for my retouch and I leave always very satisfied. Highly reccomended for sure! read more

Lashes by Ann - Enjoying the lash effect - Eyelash Service Near Me - Houston, Texas

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Services: Lashes- peaceful vibe, great customer service - good quality - reasonably priced.

I had my first full set done by Erin. She did an excellent job! She listened to what I requested and my lashes turned out beyond my expectations. Highly recommend Erin! read more

The only place I've ever visited. Found a technician who understands that not everyone wants "glam" and I've never felt a need to go anywhere else. I like the ability to book online. The UI is terrible, but the site functions well enough. I visit maybe once a month, sometimes more, sometimes less. Good place. read more

Always a great experience anytime I visit. Especially with Ann. First of all the place is really clean and the service is exceptional. They treat me like family and always go above and beyond to make sure I leave there satisfied. I don't even have to explain to them what I want anymore because they pay attention to details. Thank you for all you know and continue to be best business in the country. read more

Love this place. Ann is great! Lashes always look good and are done in a good time frame. They have a nice natural look that I like. Plus it's nice to relax and get some sleep in whenever I come in for my lash fill. Definitely recommend! read more

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This place has really changed within the past year. When I first started getting my lashes done there I absolutely loved everything about this place. Now, things are horrible. The front desk is extremely rude! Sometimes my lashes last and sometimes they don't. I will say that they will offer a correction however, it is a complete inconvenience to have to go back in when you've lost several lashes within a day of your appointment. I would not recommend this place. Response to owner: I will not remove my rating. You only posted part of the text... Did you include the number of times that I've had to come in for corrections (and there were honestly more I just didn't have time to keep coming in for corrections), did you note the number of 1.5 week fills due to my lashes not lasting? I stayed with you all this long because I like to give people the benefit of the doubt. The bottom line is that there are much better lash places in the area. And please stop contacting me! I have nothing to say to you! And please be careful with using words such as "threatened" as that is a very damaging word and actually never occurred. As a paying customer I am allowed to leave a review. read more

Second time trying this place, first time I thought it was a language barrier but the second time was the same experience. Iris did my lashes and I explained exactly how I wanted them. However, the set of lashes were very cheaply done. read more

Favorite lash place! Mindy is the best. I just started seeing her, and I will no longer be going anywhere else. My lashes look on point at all time. Nathan's assistance in booking my appointment was outstanding! Not only was he friendly and respectful, but his customer service skills truly stood out. Highly recommend !!!! read more

CUSTOMER SERVICE & PARKING The customer service here is good. Everyone is nice. The front desk and appointment contact can be a bit pushy though. I don't enjoy the parking. There are only 2 parking spots here available to customers. The only other option is for you to park next door in a janky lot and take a walk. LASH QUALITY The last few times I've been here to have my lashes done, they don't last at all. They fall out so quickly within the first week that by the time you get to your 2 week refill appointment, they are telling you that you need a full set or a 3 week fill & then will tell you they don't have time to fix your lashes during your booked appointment. I've had my full set in for 1 week and they already look like I need a 3 week fill on one eye and the other looks like it needs a 2 week fill. I have huge gaps and they are going in different directions. This is despite taking care of them. It just looks awful. LASH GLUE In addition, I don't know what's up with their glue. When I use their regular glue, I get the WORSE allergic reaction. I switched to their medical glue & still get itchy and dry flaky skin around my lashes. I have NEVER experienced this at any other lash studios in Houston. I can use regular glue at other studios with no issues. PROFESSIONALISM Another thing that annoys me are some of the technicians. They will start and stop your lashes a million times to fix the tape over and over again getting glue into you eyes and wasting time. They will pick up their dirty phones and text, then play in your eye. They come in with colds and runny noses under their mask. They never remember that you need medical glue on your file (so be careful). They don't remember what length lashes they use on you. It's just not a tailored or considerate experience. They will blast you with tons of messages the moment you reach out to book an appointment. If you text to book an appointment, they will call you. If you don't pick up bc you can't talk, they will call again and again LOL. Then when you finally book the appointment you get more than a few text messages and reminders. If you are 4 min behind they will text you to see where you are but please believe if you are on time, they will get started on you 5-10 min late anyways. They require a deposit of $50 but will ask you to move your appointment around the days before. It's just hypocritical imo. Finally -- you can tell what type of people are running this business by their willingness to respond and engage in a tit for tat debate, proffering up evidence like they are in court, etc. The majority of business owners don't do this. They simply don't engage or apologize. It really shows a lack of business acumen, professionalism and maturity on their end. Reading their comments to negative reviews just gives me the ick. People have a right to express their opinions and feelings so that other consumers can make an informed decision. 10/10 do not recommend. I really wanted to make this place work given its convenient location and appointment availability but it's not worth the money. There are studios providing lash extensions that look 100x better without these problems, if you are willing to search. read more

These ladies work incredibly fast! Also, very accommodating when it comes to booking. I usually get a hybrid with Megan, and she kills it every time! read more

Lashes by Ann - Hybrid full set, 10 and 11 - Eyelash Service Near Me - Houston, Texas

My eye got infected. Both eyes hurt after the appointment where the lid was taped up and the whites of the eyes were exposed. Im very disappointed by the experience. I went in the first time as a new client because of the high reviews, but won't be coming back as there are other places that will give better results at less cost. Pros: The people are nice. The person at the desk was prompt to greet me and have me check in. My lash tech was very friendly and nice. My lashes initially looked good and I paid $150 total. However, my eyes hurt and I woke up with a swollen eye. I'll need to go to the doctor & because of that, I won't be coming back. read more

Lashes by Ann - Hybrid lashes - Eye infection - Eyelash Service Near Me - Houston, Texas

I'm completely satisfied with my service!! I never knew what to ask for when getting lash extensions and the fact that they offer faux mink, with a gentle curl style that I like and most importantly my eyes aren't irritated or hurting afterwards like what happened twice at another establishment that's part of a national chain. read more

Lashes by Ann - Hybrid lash extensions, "b" curve in medium length - Eyelash Service Near Me - Houston, Texas

Really great, clean, welcoming to new customers. I found my new lash studio. Open availability. I get the Russian volume !

I've been here a few times and this last visit was the best. Gina did a great job and I love how they don't require contracts! I'll be back! Classic with longer lashes in the middle Update: The staff is super friendly especially the receptionist. He speaks to you by name and is very friendly. read more

I have been addicted to lash extensions for about a year now! I have been going to Kim at the Montrose location since I started getting lash extensions and she is excellent! She helped me figure out the limitations on length for me (glasses/goggles I wear at work for example) and also always makes adjustments as needed due to my eye shape (can't go too close to the inner corner of eye bc of the fold). We also over a few visits worked out and experimented with how much volume I wanted as I didn't want too much!) I usually fall asleep during the appointments and enjoy a nice nap. I could probably go 3.5 weeks before "needing" a refill but I prefer to go every 2-3 weeks since I touch my eyes a lot and once the lashes start getting slightly sparse I prefer to just come in for a refill for completion's sake. Also the FAQ on their website was very helpful for my first time! It's also super easy to schedule or reschedule as needed on the website or via text, and Duc is always very responsive and helpful! I usually set up my next appointments before leaving, but whenever I've had to reschedule it's usually easy to do so! I've been complimented on my lashes so many times since getting them, and I've recommended Lashes by Ann to multiple people! Would definitely recommend. I don't have any experience with the other lash technicians as I've only gone to Kim since I was first scheduled with her, but I am sure they are also great, as I've seen other clients' lashes while I'm in the lobby! Highly recommend and will continue going here! Also I have very sensitive skin and they do offer medical-grade tape and eye patches which I used on the first appointment but we tried the regular ones after that since they're more effective/sticky but they didn't give me a reaction! But I figured this would be good for people to know in case they were curious. read more

Lashes by Ann is AMAZING! I would not go anywhere else. Mila does my lashes PERFECTLY! I go every week, but only because I am lash crazy! But, you can definitely go every 2-2.5 weeks for refills. Thank you Lashes by Ann, Mila, and Giang for GREAT customer service! read more

Finding an eyelash extension stylist in Houston that does an amazing job and provides excellent service with good prices is by far not the easiest thing. LASHES BY ANN, stylist MILA and NATHAN, specifically, give the best of the best in Houston. I have had my eyelashes done with several salons for 7 years now and I can truly say this is the best eyelash salon I have ever been to and I've been a continuous client here for 2 years. Considering my long history of eyelash extensions, take my review as the end of your search for a forever eyelash extension salon. Thank you so much Mila and Nathan, including all of Lashes by Ann!!!!! YALL ARE THE BEST!!! read more

This place was amazing. I made an appointment via text message (which I thought was really cool and convenient). When I arrived to my appointment, the guy at the front desk was really nice. My technician Iris was awesome! She made me feel really comfortable after I told her I had a bad experience at the previous lash place place (my eyes got swollen because of the glue). However, Iris reassured me that she will be super careful with me. I explained to her what kinda of look I was going for, and she delivered it. The manager followed up with me via text as well about any concerns. Will definitely be going back!!! read more

Lashes by Ann - Eyelash Service Near Me - Houston, Texas

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Quick but without compromising quality. Gina, the lash tech I had, did a great job on my hybrid cat eye fill. The reception area has a warm & cozy ambiance. The biggest plus is that they have so many lash techs and are open everyday of the week. Definitely worth each and every star of this rating as well as the 30 or so min drive it took me to get there and sadly I'm now breaking up with my lash lady. read more

I decided to give Lashes by Ann another chance after Ann's heartfelt apology. I booked an appointment and specifically only wanted Ann to provide services. Ann provided thorough services and was sincerely apologetic the entire procedure. I learned more about her background and her commitment to customer service. Despite my experience and still not being 100% satisfied with the quality of the products they use, I am 100% satisfied with the love that Ann has for each and every client. read more

Mindy was so friendly and I love how my lashes turned out! She was able to listen to what I requested, and completely hit it on the nail. I would recommend her 10/10! read more

Lashes by Ann - Hybrid lashes, full in the middle, wispy, 13-15mm - Eyelash Service Near Me - Houston, Texas

I got my first set of eyelash extensions at this place and I fell in love with it. I got the half set and medium length lashes to have a natural looks. The price was reasonable. The place looks very clean and cute. They had complimentary snacks, I believe. The staff was nice. I was assisted by Evie. She was gentle and made sure I was comfortable for my appointment. There was relaxing music that wasn't too loud nor too quiet. I will say that there was noises of balls or similar hitting the floor but it might have been the store next door. Not too loud but noticeable. Location was next to Galleria area, on the second floor. Parking was easy to find, even at 5:30PM. I just would've liked to be told more information about care for the lashes, I feel like there's more to just "avoid water for 48 hours." Still the best experience to me! I will be coming back! read more

Lashes by Ann - Before and after. Half set, Natural, Medium length. In loveeee! - Eyelash Service Near Me - Houston, Texas

This clinic is very good. I like their online site because it has so much information on the stylists, so you feel comfortable knowing who you may be working with. They always have openings, so you don't have to schedule far in advance. Also, the quality of the lashes are perfect. read more

Went to get a refill done today by Jan. Since it was my second time I knew better what I wanted, and Jan did a great job listening and tailoring my lashes to my requests. I asked for a more natural look and that's exactly what I got. There was no stinging from the glue the second time around, and I was in and out in a little less than an hour. I will keep going back to her! The first time with Ann, the lashes were a bit too long and heavy and leaned together on one eye a bit. Though to be fair, I didn't really specify what I wanted since it was my first time. She was very sweet and friendly though so I am rooting for her business to keep thriving. read more

Lashes by Ann - Lashes by Jan - Eyelash Service Near Me - Houston, Texas

***Update: Thank you Ann for calling me and talking to me about my experience. I love a small business owner that really pays attention to detail and listens to what the customer says. I gave Lashes by Ann a 4-star review because I did enjoy my experience but there were a few things that could've changed to make the experience perfect. I didn't expect a followup on a good review but Ann followed up with me and told me she wanted my next experience to be absolutely perfect. Can't get better customer service than that. Looking forward to my next refill!*** This is the first time I've had lash extensions done and though I have nothing to compare this experience to, I have to say I have no complaints. They are good at texting you to remind you of appointments and about parking. I didn't think it was overwhelming at all. There are two spots in the lot dedicated to Lashes by Ann and one of them was open so I didn't have any troubles. Go up the stairs to the back and you're greeted by Thinh. He welcomes you and checks you in. Refreshments and treats while you wait. My girl was running slightly behind, just 5 minutes, not a big deal. She grabbed me and showed me the different lengths of lashes I could go for and I just chose one not knowing what to expect. I got the longest "natural" length look - I believe the 12s and I'm still not use to it but everyone says I look more awake and that I look younger! Yay! Avery was good - I actually fell asleep when she was working on my right eye. She was hesitant to use the medical glue cause she said it doesn't stay on as long. So we just tried the normal stuff. I thought the gel pad they placed underneath your eye and the tape they used made my eye itch but I'm not sure there's a way to avoid that. But that was the extent of the uncomfortable. She offered me a blanket in case I was cold and changed the pillow cover when we were about to start. I didn't like walking into a used pillow cover but at least she remembered to change it out. She sorta explained the maintenance instructions to me afterwards but I thought I'd get something to explain the care of the lashes when I went home. Overall, I was happy with my results and will come back for the 2 week refill! I'll let you guys know how it goes and how quickly they fall out in the meantime! Still not use to showering and trying to not get them wet within the first 24-48 hrs though. We will definitely see! read more

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Hi, my name is Chelsea and I'm addicted to lash extensions. Been coming here since '15! I just want to give a special shoutout to my girl, Iris, who did my lashes yesterday. She did such a stellar job! I came in 10min late to my appt so she gave me a heads-up that she'll do her best since were short on time. And oh boy!! does this girl deliver!! Not to mention I dozed off as soon as she started bc she's super light-handed. Talent would be an understatement. I'm always looking forward to my nxt appt bc of her. Love love love her work. Ann & Thin - Y'all better keep her! read more

Lashes by Ann - Eyelash Service Near Me - Houston, Texas

this was my first time getting lashes and lemme just say i loved this experience. it was clean and everyone was friendly! it's a 50 dollar deposit which i loved because it made me feel like they took me seriously, you check in online, and when you get there you sign in on a tablet. i had Michelle and she was the sweetest and nicest lady. she did exactly what i asked for. loved this place would go again if i lived here. :) read more

Lashes by Ann - eyelashes - Eyelash Service Near Me - Houston, Texas

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Went to Lashes By Ann again, and again, I was very very happy with my service! I went to Demii, and got Volume, C curl, "Celebrity" shape, with the lengths ranging from 8-14. Demii showed me pics, answered my questions, and was just plain ol awesome! I've been here 4 times now, twice with Natalie and twice with Demii, and will see them both regularly, plenty of more times! read more

Such a high quality lash place and I've been to lash techs all over Texas!! Their customer service is unmatched! I've screwed up so many times with them and they are always understanding! read more

I'd trust Ann any day with my lashes. The extensions are always on point without making my eyes feel heavy. I usually go for the natural look but for my wedding we switched to a more voluminous look and they were so pretty. Ann is always so gentle and understanding of what I want for my lashes. Also their customer service is 20/10 :) read more

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