I have used this company for 3 plus years after discovering rats in my garage and damage to my…read morelexus. They do excellent work and the bait traps are working. The technician, James, is knowledgeable and attentive to my concerns. 5 Stars for James!

I've been using Creepy for two years, and their prices and services have stayed consistent. They…read morealways send reminders for upcoming appointments and offer reasonable payment options. I specifically request Destiny because she's attentive, friendly, and reliable. Every time, she texts or calls beforehand to confirm what areas I'd like serviced. She also keeps me informed of any areas of concern and makes recommendations based on the season. Overall, a great experience.

I had this company for a few years. It seemed like we had a new person servicing our property every…read moretime. We had them come out every 2 months so that became quite annoying. When they serviced the house they spent more time sitting in their vehicle then actually doing the work. So as far as value I would say it's not worth it when there are many other qualified companies out there. Do yourself a favor and look elsewhere.

Over the past year, i have had multiple employees on my property. It's exhausting to have to…read moreexplain my property to a different employee every service. I don't understand the reason why an employee has to drive 30 minutes to my home when i just saw a home team truck drive right by, and they just increased the cost without telling you, so check your bank statements The service is ok but it appears they suffer from management and scheduling. I will be terminating service.

We have been with Ecoguard for a little over 4 years, buckle up because I have a lot of great…read morethings to say. 1. Big shout out to our Tech Curtis. On the days I get to be home he takes the time to educate on what and why he's doing what he doing. Curtis listens to my concerns and addresses them in the best way possible. I also genuinely appreciate his concern for my chickens. He takes the time to sweep and spray all around the property while steering clear of my girls. 2. Literally every time I call with a question or concern I am met with a pleasant voice, ready to help. Unfortunately I can't remember all of the amazing women who have helped me over the years but shout out to you ladies! You are also a big reason Willy I love dealing with this company. 3. The prices are extremely reasonable. Not just the general service but the extra services that are offered. I live two blocks from farm lands so we get all kinds of critters and Ecoguard can assist with all of them!

Love working with EcoGuard. They have been flexible, communicative, and the actual quality of their…read morepest removal has been a godsend, especially for what I pay for service.

I definitely went with the right business, no disappointments, very informative honest, and it…read morecouldn't be more true that you get what you paid for. Amazing Service and Work and worth every Penny.

Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

Alex was great. He spent time looking around our property to find and treat the problem areas.read more

I have been a client of Joshua's Pest Control for many years, and employees like Leo are exactly…read morewhat make this company great. Leo did an outstanding job. From the moment he arrived, he was professional, courteous, and very well-mannered. He took the time to thoroughly inspect the property, explain what he was doing, and answer my questions clearly. I really appreciated how careful and detail-oriented he was throughout the service. He did not rush the job, and he made sure everything was handled properly. Leo was respectful, personable, and a true gentleman. It is always refreshing to work with someone who takes pride in their work and represents the company so well. I highly recommend Leo and Joshua's Pest Control to anyone looking for reliable, professional pest control service.

Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

After using another commercial exterminator for years, their service went up 4x. It was really…read morecostly. I asked my neighbor who they used and they recommended R&D. We decided to try them out and have had them for a year ?? I lost track. Isaiah, our technician, always texts me to let me know when he's coming so we don't let out the dog for a couple of hours or so. He always checks to see if we have any issues that need to be taken care of. If I have any problems, I text him and he asks if I need immediate service or he just makes note so when he makes his call, he knows. I really appreciate his level of service and besides that, he's just a nice guy!! Thanks Isaiah!!

Our service technician Mark has been treating our yard for over 10 years. He always checks in and…read moreresolves any issue when they arise, even stopping by between services if needed. We've been so pleased with their careful, conservative approach to pest management.

Thank you so much for the excellent customer service! The company was easy to reach out to and…read morescheduled our first appointment immediately. Our professional representative, Kyle, did an outstanding job coordinating, inspecting, identifying, and applying control methods of our flour mite issue. He was very respectful each time he entered our home and was also mindful of his surroundings when spraying in our kitchen. I highly recommend this company if you have any flour mites that are extremely difficult to exterminate. Thank you again for the amazing service.

Jay is always phenomenal! We are so thankful for the best pest management company - and it's pet…read moreand kid-friendly. The quality is top notch - we never have insect issues. Plus, we don't have to worry about toxic chemicals. And the treatments never bother our bees. It's also a great value for the money. We highly recommend Hearts Pest Management!