My grandson ,went there for what was to be a simple oil change.in the process of doing that tech…read moreremoved the transmission plug instead of oil plug,so fluid leaked out.Plus recommended other work n was done. Upon leaving the car made noises he hadn't heard before,so took it back n conversation didn't go well . Couldn't admit up front (they made an error ,so technically lied about it. Stated the under carriage worked on wasn't wiped down ,showing salt n road grim but clearly from the pics he had it was. So at his expense it was towed to His dealer where it was bought n after checking it out ,yes confirmed,it was Jiffy Lubes fault ,so now he had another bill to pay ,lost 2 days of work n all they would compensate him for was the oil change in the end. I should think with a business you hv n bad employees that don't know what they're doing ,he wouldn't have a job any longer. So I see them for my next Oil change n my family n friends.....never to go there .And after reading quite a few reviews, Jiffy Lube shouldn't even be in business! Beware Buyers or best DRIVE elsewhere. This just isn't right for anyone . As he had photos,documentation n still got screws put to him .

I would highly recommend NOT getting services from this location. Two weeks ago, I got my oil…read morechanged and a week later I had to go to a mechanic who discovered that all of the oil spilled because the filter wasn't securely put back in. I was riding around with no oil and this could have severly damaged my engine. They are giving me a refund but do you think I would trust them again to service my vehicle? Absolutely not.

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

Don Shearer and Hershey Auto have taken excellent care of our family's 4 cars over several years…read more The cars range in age from 2011 to 2019. Our latest issue involved needing an emergency PA State Inspection for one of our kids living out of state. Don was backed up but worked him in. While that was ongoing, my husband and I had car trouble in New York state. We had the car towed to Hershey Auto, and despite being backed up, he ran diagnostics and solved the problem. Separately, they work hard at Hershey Auto to present your repair options, the time it will take, and the cost of each option. They walk through the pros and cons of each path. Cannot speak highly enough of Don, Robert, and Hershey Auto.

Hershey Auto Center is the best! My grandpa is a mechanic and as such, I'm always a bit wary going…read moreto a shop that isn't him/isn't his pal. Well, sometimes you need your car checked out and there isn't time to get to the grandparents. I called Hershey Auto and they could get me in within the week! All the correspondence I've had with them has been informative and best of all: kind. Don explained what I needed done and didn't try to add anything. They have early drop off available, so I could leave my car the night before and fill out a form/envelope and slide it in the bay safely. My car was ready before I was even done with work the next day. Their transparency gave so much peace of mind. Now for the best part: the price! I was expecting to pay three times what I was charged here. I can truly say they treated me like a grandkid and took great care of me! Highly recommend and can't thank them enough.

Took my car in for a check engine light issue. Turned out to be the timing chain on my 2009 Honda…read moreaccord, they took it in and I got it back 11 days later... was not happy at all as it had been promised back to me in about 5. But, they gave me a discount without me having to ask and my car runs great now. besides the nightmare of scheduling issues, I can say my car runs fine now and that they were proactive in making It up to me for being out of transportation for over a week.

We aren't from the area, but we had an appointment at Hershey Medical Center when our car suddenly…read moreneeded attention. The team here at Goodyear was able to give us a same-day appointment, worked us in sooner than our scheduled time, explained to us exactly what they did and why, and their price was VERY reasonable. Grateful for the kind, fast, effective service. They helped to make a very stressful day less stressful.

The team has been working on our cars since they opened and have been great. Great work, great…read morecustomer service, they handle everything through their technology, texts, online invoices etc, but are happy to talk with you as well!! It's so helpful to have great technicians right here so you don't have to trek all the way to Carlisle! Glad they are here!

They worked on my AL8 Audi. They didnt over charge me like some of the other repair shops. They…read moreexplained everything in detail. I would have given 5 stars but they are not open on Friday.

First impression: trustworthy, high integrity, communicates issues clearly, will go out of their…read moreway to help, and prices are very reasonable. Will be going back again!

If i could go lower i would. Horrible management and pushy…read moreemployees. Asian manager flipping out on employee for misunderstanding. Ridiculous to see and I never see seen the employee again. Wonder if he got fired, disgusting that the employee got reduced to nothing then probably fired

Joe Mays Towing came to my home in the middle of the night and towed my car from the parking lot…read morewithout cause. I've parked in the same spot every single day for the past two years with no issues. I got home from work around 8 PM, parked as usual, and when I went outside at 8 AM to leave for work, my car was gone. They towed my vehicle 10 miles away and then charged me $300 to get my own car back. The person who claimed to be the manager was extremely rude during the entire interaction. He told me my car was towed because my permit "wasn't shown," even though it absolutely was. He also admitted they towed another car because the permit was "hidden," which tells me they are not even properly checking for permits before towing people's vehicles. When I questioned their pricing, he said that if I needed a tow from the side of the road it would be a "different rate," but refused to tell me what that rate even is. Completely sketchy and suspicious behavior. The fact that they can't or won't provide the standard roadside tow rate raises more concerns about the legitimacy of the $300 charge. I also asked for an itemized receipt and proof that my permit supposedly "wasn't there," and they refused to provide either. That alone says everything about how they operate. This was completely unnecessary, stressful, and expensive--especially when my permit was visible the whole time. Their behavior shows a lack of care, professionalism, and accuracy when towing from residential areas.

I called AAA and Jonathan from Joe May's was there for a tow within 10 minutes. Nice guy, nice…read moreservice. Thanks fellas!

You know that auto dealers always exaggerate in what they ask. Faulkner Nissan wanted me to change…read morethe whole power steering wheel, and two breaks, along with bleeding the brakes. They were asking for over $2300. I was wondering how I could've gotten into trouble with the power steering since I only use my car to go to my job as a school teacher, and it's 5 minutes away. Greg checked it and said it only needed adjustment. All in all, it costs $1300, including alignment. The bigger surprise was that the car got detailed for free. He even checked the battery and cleaned it, which I had completely forgotten about, and the Nissan dealership didn't even mention it.

I called this guy and gave him my issue and says he would be out the next day. Next day comes he…read morenever showed up. Couple days later I called him and asked if he could come out he said yes. He also asks me to give him my information after I texted it to him. He never showed up the second time. I do not recommend this guy!

I have always received honest and prompt service. Everyone is polite, courteous and professional.read more

I told them I wanted a diagnosis and an oil change they fixed my car without me telling them too…read moreand charged me 325.57