As a woman it is so sad how difficult it is to find honest reliable mechanics...after seeing their…read morereviews I was reassured that my car and I would be taken care of and sure enough these guys did NOT disappoint. I am forever thankful for their emergency timelines and their overall customer service experience is phenomenal. I pray I am able to find another shop like this in Georgia that I can count on to repair my vehicles for years to come. Thank you guys for making this such a pleasant experience. My car is perfect. Side note: I was told I had to take my car to Pepboys so they could honor the radiator warranty...smh guys I hate it lol I'm mad I even have to revert back to a place that treated me as if I was impeding their day...and they're supposed to be clocked in oh well. So glad I found ACA and will probably get my radiator replaced by them in the future. Thank you to the entire team ACA!

Super nice + friendly dudes working here. Took great care of my car and kept costs low - highly…read morerecommend to anybody needing car service!

I normally go to the Buick dealership but my boyfriend advices I try out Valvoline. Upon arrival I…read morerequested an oil change. My service provider was Martin and Johnathan, they worked together to provide efficient and quality service. I appreciate how thorough this service was, they check to make sure my blinkers, gas break etc was working correctly. I really love how fast in was in and out! I will def be back again.

I had my car serviced here for the first time 3 weeks ago; fluids topped off and tire pressure…read morechecked. David helped me and was patient, thorough and detail oriented. This week I noticed one of my fluid lights on. I came back in to ask questions. Jaime who is the manager assisted me this time (along with David). Boy, this guy was super aggressive and defensive. Cars are not my area of expertise, so I am careful about how inquire (since I don't know squat). My partner was with me and observed the same. Over talking your customer is always unprofessional. I mentioned it but not sure if my message was received. He was rude and aggressive. David was still patient, knowledgeable and detail oriented. It was convenient, but don't want to be treated as if I'm stupid.

Called to get a quote for an oil change. Not only did they have the best price of 5 places I tried,…read morethey got my vehicle in and completed in outstanding time. Very friendly.

This is the greatest place in the Long Beach and Lakewood areas. My Dad has been coming here since…read morethe 70's when the original owner had the place. I've been coming here since I've been driving (and since the original owner's Son now owns the place). My Son has been coming here since the 2000's. They were the best then and they are still the best. 40+ years of cars and 3 generations have been coming here. If anyone knows how great My Dad's is, I would say my family does. They do excellent work and they are honest. Good prices is just a bonus.

I always have a great experience at this location. Hector, the manager, was incredibly kind and…read morehelpful, and Crystal took the time to walk me through all of the services Honda recommended for my car. She explained clearly why each service was important, which I really appreciated. As a woman, car service places don't always make you feel respected or fully informed, and sometimes it can feel like people are just trying to take your money. That was not the case here. Hector and Crystal were honest, patient, and genuinely caring. Hector even helped me reset all of my sensors, and they were able to locate a nail in my tire after I mentioned my tire sensor kept going off but I couldn't find the problem. Their customer service goes above and beyond, and I'm always thankful for their help. This is the location my family will continue to trust and return to.

I've been going to Valvoline Instant Oil Change service for years. I like that I don't have to exit…read moremy vehicle. I love how thorough staff is in checking everything on my vehicle and it gives me peace of mind to know my traffic signals and stop lights are working. They check filters and make suggestions on things that need to be replaced but they don't pressure you into anything. I also like the coupons or deals they send frequently via text or email. Overall I like this quick and easy oil change, it's a good value for my time and money spent!

we brought our vehicle to Orozco's for an electrical issue, taking a chance they could help us, and…read morewere very very happy with the service we received from the manager and the technician assigned to our vehicle. the technician needed to be a specialist (why we chose Orozco's!), and we were impressed with the roster of professionals there, as well as the expertise applied to resolving our vehicle's problems! we are very grateful for the thoughtful and timely communication and the enthusiastic personal service. i'm not going to say this happens very often, but i felt their dedication to our vehicles challenging issues likely took more time than they assessed, yet they honored their estimate and kept us informed throughout, making the value of our visit exceptional. highly recommend Orozco's, they have earned our loyalty.

What a wonderful experience as a woman , yes I said it !! Because it does matter when your dealing…read morewith " mechanical issues" , ask me how to organize your linen closet - I got you! But when it comes to these type of things we go in with dread.. But I can say the staff here are excellent, accommodating and communicate without question. Give them 5 stars. Plus they are a family owned business A+.

I had my pickup truck serviced with these guys April 1st because I was hearing a horrible metal on…read moremetal sound and it turned out to be break pads and calipers. I have always taken my vehicles to dealership but they've always treated me poorly and the last time absolutely disrespected me. It's been a pattern. These men and woman treated me extremely well. They kept me informed and found the issue pretty quickly ( unlike local Ford). The cost out the door was IMO VERY reasonable. I love this shop and the people here are absolutely amazing professionals. I'm going to use only Orozco's from now on and I highly recommend them to everyone I know

Hey there, curious Yelper, I'm happy to say this is the best auto service shop around. Orozco's…read morewasn't my first choice; I have a 1984 Toyota Van, you see, and I live in Eagle Rock, so I hadn't even heard of them. I had a very complicated electrical problem, and Orozco didn't hesitate to take the time to solve the issue. I met with the mechanic working on the van; he was familiar with older Toyotas and was able to point out the issue with just a pre-work inspection. I must also say that although it took them longer than we had initially agreed to, they were more than willing to stick to the prior deal, and I was not charged. I am going to be bringing my 2002 Subaru Forester Sport Utility to them to get some kinks out that I'm experiencing. I now have a favorite mechanic, who's fast, honest, and friendly! No matter how far away you are, Orozcos is worth your time, and I can guarantee that after speaking with a few of the mechanics and being in constant communication with the managers, your car will be in the best of hands. Thank you, Orozcos! Cheers, Odinn

Love these guys. They're honest, have experienced mechanics that know what they're doing, and my…read morecar is always in top shape when they're done. I highly recommend them.

I've been a customer at Joe's Auto for over 10 years, but my recent visit was disappointing. Joe…read moreand his wife were not running the shop this time; it was someone new, and that change has removed what once kept me coming back. I was charged $150 for a routine oil change--nearly double what I've paid in the past--and a tire rotation was not done. I was also told my rear tires were bad and needed replacement, but they were later checked by a trustworthy person and confirmed to be in very good condition. The honesty and trustworthiness that defined this place are gone. Based on this experience, I won't be returning.

Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

I just wanted to take a moment to thank the team at Jiffy Lube. You guys were amazing today. The…read morewhole service took no more than 15-20 minutes, which I really appreciated because I have a newborn at home and my time is limited. What meant the most, though, were the small things. I haven't had the chance to wash my car, and you didn't just do the oil change--you wiped down my windshield and windows without me even having to ask. You didn't know it, but that small gesture went a long way for me, and it honestly meant a lot. I didn't get a chance to tell you all in person, but I hope you read this and know that your effort doesn't go unnoticed. The small things really do matter. Wishing you all a happy holidays, and thank you again for the great service. -- Arthur

They didn't have the proper tools to take off a striped bolt they sent us to other jiffy lube and…read morethe mechanic wasnt there from now on am going to valvoline

Every time I go for an appointment, they're considerate of my time and do exactly what needs doing…read more There are no delays or surprises. If they can do something, they say it. If they can't, they'll say that too. No upcharging, no up selling. If you need tires, they give you your options with no pressure. They're not slinging Pirellis to moms in mini vans. Their parking lot is always stacked with cars, their bays are always full, and there's always dudes working. I think that speaks volumes.

First time customer, and as a woman who knows quite a bit about cars, it isn't always easy to find…read morea shop that will listen and not try to upsell you. When my long time mechanic left town, I was recommended to Tom's and I can honestly say it was an A+ experience. Victor was knowledgeable, friendly and (most importantly) honest. I authorized certain services if they were needed and they declined to do them since they found they were not required at this time, which saved me a bit of money. The shop itself was very clean and professional, and packed-they have a lot of business. 10/10 for everything!