Glen is an excellent plumber. He just came out to our shop here at Jiffy lube in south Port Orchard. He is a great guy, pleasure to work with, great integrity, and very handy. He is a great example of why it's a good idea to use local small businesses. If there is anyway I can use his services or advice in the future, I will. -Connor 3608764286 read more

Leak Finders West - Plumbing Near Me - Port Orchard, Washington

My water bill was excessive for Wintertime. The meter kept moving even with no household use. The response time for service was prompt. Procedures were explained before the work started. Even though the leak was small, the technician-owner found it and marked the spot for the plumber. He was respectful of the property and after finding the leak he cleaned the dirt from the driveway. This is a locally owned business with an excellent, well-deserved reputation for integrity. read more

Matt was awesome! He identified the leak, came back on his own time to assure we were completely satisfied. Gave us his personal cell phone number. Would totally recommend this company and definitely request Matt. Amazing customer service! read more

Leak Finders West - Plumbing Near Me - Port Orchard, Washington

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We were notified by our water company that we had excessive water usage. We then tested to verify the issue was between the house and the meter. We called Matt and he went over his pricing up front, arrived within a couple hours of us calling and correctly identified the location of the leak. He responded with helpful information a couple days later once I started digging that helped me locate the leak. It was exactly where he said it was. Thanks Matt! read more

Matt was incredibly responsive and helpful! He came out the next day and was able to confirm we did not have a leak and that our water pressure problem was in our well. He is friendly and honest and would definitely recommend him if you need any leak detection services. read more

Matt is amazing. He finds leaks and does exterior plumbing fixes, He came within an hour in a potential emergency situation -- there was a water leak in our neighborhood and the neighbors suspected it was coming from our land and we were hours away. He was able to confirm it was NOT coming from our pipes, told the neighbors how to get the water company to investigate it, and referred us to some excellent plumbers for unrelated interior work. He was reassuring, kind, intelligent, and logical -- everything you would want in an emergency situation. I would definitely call him again. read more

Matt came out when nobody else would. He was not only professional and friendly, he was knowledgable and honest. He was very reasonable and worked very hard, manually digging up and repairing our broken water main. If you need someone fast and trustworthy, he is the only call you need to make. read more

Called Leak Finders West and Matt was very responsive to a suspected leak, and said he would be out. He was not out more than 15 minutes and showed the meter that showed we did not have a leak to find, that perhaps another reason for the usage, but their was no leak to find in our line. He went over the pricing before he came out and I agreed on the terms, but when I offered to pay him for his time, he said no, just call him if I have a leak in the future. Honest man, friendly, and even though he never found our leak ( because there was none to be found) would recommend him. read more

Matt is amazing! I't is hard to keep this short and to the point But I'll try. We had a 2" water line connection burst coming from our water well that feeds us and our neighbors. We lost all water and tried to find the leak all day last Saturday. I was exhausted. I was lucky enough to find Matt with Leak Finders. He found the leak within 15 minutes!!!!!! In the middle of the woods on a hill. I'm a do it yourselfer but this was too much for me and Matt rescued us on a Sunday morning! Thank you Matt! read more

Glen was amazing, he came out on a Saturday afternoon 1 hour after I called him and repaired the leak in the water line coming from the meter to the house along a private drive leading to the house. Didn't take long and was very reasonable. I called other plumbers that said 24/7 and was told they didn't work weekends . Would highly recommend Leak Finders West. Ramona C. read more

Great service, no nonsense. Glenn is very honest and upfront about the costs and typical lead times. Quoted the price upfront, explained the process and kept his word. Use Leak Finders with confidence, highly recommended. read more

very responsive, came right out, found leak within minutes. explained the process and next steps.

When the piping from our well to the house starting leaking into into the garage from underground I was referred to Leak Finders West by a local plumber. Matt came out the same day and identified the location of the leak. Based on the source being under the concrete pad, Matt recommended a replacement line be put in for our 70 year old iron pipes. Four days later Matt and his team ran 100 feet of new piping in just a few hours, with water shutoff for only 1 hour. Matt was courteous and professional and charged an extremely fair price. He beat other estimates by a wide margin. I'm extremely satisfied with Leak Finders West and they will absolutely be the first people I call if I ever encounter this issue again. read more

We identified a leak existed in my water line between the street header and the house. The Kitsap Public Utility District recommended Leak Finders West. I called them and was dubious at first because no up-front information was given on the method they use to find the leak. Talking with the tech who found the leak, I learned that they introduce air into the water line via a hose bib on the house and listen with sensitive equipment for air leak noise beneath the ground. I works and localizes within 2-4 feet. At $325 for the job, which included transportation to/from our place, this seemed pretty reasonable to me. I would hire them again. Marc S. read more

We had an issue with water in our yard and we found Matt through a family connection and he was at our house within hours that day and identified where the leak was and dug and dug until it was resolved. He came back the next day, even though he didn't have to, to make sure there was no residual leak and even helped fill the hole (we said we could do it). His willingness to go over and above was such a relief and we felt confident in his ability. Great person to work with! read more

I'd say that their ability to find leaks is good but their pricing is not. Their communication is good but the one phone number I have for Glen does not have a mail box set up so leaving a voice mail is not possible. He called me at 8:00 am to ask if it was raining. He said that the sound equipment is very sensitive and using it in the rain would not work too well. I told them it was more of a mist than rain. They arrived a little after 9:15 am. It did not rain the rest of the day. It took Glen and Vince about 45 minutes to find the leak. Good job. They packed up and left by 10:00 am. He would send the bill to the Plumbers that had sent him to my place and that was okay with me. I didn't ask what the price was, thinking that it would be a sensible amount. They seemed to be very likeable and sensible individuals. My mistake. For the whole job which took less than an hour, the bill was $521.50. I'm unsure how that figure was arrived at. I have yet to receive an invoice. I'm not at all pleased with the bill but I will pay it, what choice do I have. I do know that I will not recommend them to anyone and certainly will not ask for their help in the future. read more

We have a leak in our garage. I reached out to Leak Finder. He was very professional. He stated his rate and gave me a time I could expect him. He arrived in the time-frame. He was personable and completed the job effectively and efficiently. He located the leak in the time he quoted. I will definitely use him again. I will recommend him to everyone I know. If you have a leak he will find it. read more

I wish I could comment on his ability (I am sure that people who've used him are satisfied), I can only comment on his lack of contact while waiting to get a potential leak looked at. Glenn was scheduled to come by on a Tuesday, and told my landlord someone needed to be here, so I work from home. Half an hour after the appointment time I haven't heard from him or my landlord about him showing up, so I call. He got called out to Puyallup for something, or whatever. Instead of calling me to let me know he was going to be late, he does nothing, and I have to call him to ask. Lame! I reschedule him on the phone to come out on Friday. I work from home on Friday so, I figure, he can come when ever his heart pleases him to come. I don't expect much, but I figure, how could his customer service get any worse. Friday rolls around, I'm working away and it gets on to about 11:30 am, and I haven't heard from Glenn, and I haven't heard from my landlord. I figure he's off on some adventure and can't be bothered to let a customer know what's up. So I decide to call and find out his ETA. Upon talking with Glenn, he isn't planning on coming out to my house because its raining. There is potentially a leak under the house, pouring water into the foundation, or rotting out the walls, but oh its hard to find those in the rain. Not impressed. Double Lame! I'll give Glenn credit that he is probably good with finding leaks and fixing stuff. And maybe the rain genuinely makes it hard to find. I don't know, this isn't my thing. But I do know that you keep your customers informed. You let the people who are counting on you know what is going on. This business fails at that. Glenn fails at keeping customers informed, and for that I give this one star. read more

I can't say how great it is to find a person like Glenn in the world. He is honest, fair and spot on with leak detection. He literally was a day early and found it within a couple hours and it was the right spot. The previous leak finder I hired charged me $1700 and told me an incorrect spot which costed me a lot more money to have someone dig and not find a leak. They wanted to just keep digging around for it. They were nowhere close to the leak. Glenn's detection was spot on. You can trust them because if he can't find it, he won't charge you. Great guy. It's refreshing to know there are people like him still around. read more

Glen is fantastic - our water line where it attaches to our meter developed a crack in the recent cold snap. I called Glen on the day before New Years Eve to see if he could help us out. He had the box dug out, the fittings changed, and everything put back together better than it was in 2 hours despite it snowing most of the visit. Wouldn't hesitate to recommend him to anyone. read more

Glenn is impatient and charged his minimum two hours but only stayed for about 45 minutes or less. I sent out the check as instructed and it still hasn't been cashed almost 3 weeks later. I'm not impressed by his customer service and that I paid $250 to have him circle the meter that I knew was already leaking. My utility company told me to call them because of a high water bill. Too bad he didn't wait for me to get home before he left! Especially since I already had to pay for the time. read more

Got Glen's number from a friend and was told he's pretty busy. Called him on Wednesday and he said he was able to come out Friday afternoon, but it might be late and he would keep me posted. Got a call Thursday afternoon asking if he could come out in about an hour. Did take him very long to find the leak. Worth the money having him come out. read more

We are a satisfied repeat customer! Today, Matt came out to locate a water leak that the City of Bremerton water department notified us about while we were on vacation. It was a very bad leak so we had the city turn off the water and when we got back into town, we called Matt at Leak Finders to help us locate the leak. The conditions for finding the leak were as bad as they could possibly be: the ground was damp, there was thick layers of leaves, pine needles and big branches that fell during a severe windstorm a few days prior. Plus, this is on a 3/4 acre property with the water lines traveling from the street up a easement path to our house (about 1000 feet). We were initially thinking that there was no way Matt could find the leak under such circumstances, but he did!! He methodically troubleshooted the problem through a series of steps including pressurizing the line and trusting his instincts as to where the leak was - he was right. We didn't know it, but the city water came up the easement path and veered to the right side of a secondary building. He was right! We highly recommend Matt and Leak Finders West. If they can find the leak on our property, they can find it on yours! I want to add that Leak Finders found a leak in 2017 on another property of mine which also had a really long water line. Coincidentally, the plumbing guy we used to replace the water lines on the other property (Jeff at Eagle Plumbing) told me to call Leak Finders West for this job (which I was going to do anyways) - saying they were really great! read more

Called Glenn on a Sunday morning of a 3-day weekend when we found our water line had broken in our front yard. He was here in about 30 minutes, and dug like a 20 year old and had the line repaired and everything covered back up within a couple of hours. Best response time ever!! Would highly recommend!!! read more

ok...so read all the reviews..heres what I know...Belfair water says ive used alot of water and you probably have a leak.....being that my meter is filled up with water!! so Belfair water gave me the # to Leak finders/Glenn 2 numbers 360.895.2431 and 360.731.0962 he answered says its $125 an hour minimum 2 hours and if he dont find the leak, you dont get charged and see you tomorrow!! read more

After getting hammered with some water company high water bills, I hired Leak Finders West to help me find and fix my water leak problem(s). Matt, the company owner, came out on my service call. Matt is the text book example of polite, personable, can-do, friendly professional. He found our leaks and was able to fix them for us. (Yes, he found two leaks, ....it was just crazy to have him show you the leaks with the assistance of low pressure air while at the same time it being a very impressive trouble shooting demonstration!) He was efficient, effective and very friendly. After the past few years of COVID where no-one was nice, no-one smiled, Matt was a delight to work with. His prices are fair and he is a hard worker. The bottom line from my experience with Leak Finders West: a knowledgeable can-do professional with a smile that got the job done fast and for a fair price. I highly recommend. read more

Was given his number, called and he came out relatively quickly. Found our leak with his hearing device also quickly. We had to replace entire water line to the meter, because previous owner used substandard piping. Glen gave us a reasonable quote and I had my yard helpers help with the project to get it done sooner. Glen used quality parts and all went well. Highly recommend Glen. He will be coming back to replace a yard hydrant soon...not associated with other project. His prices seem very reasonable and he seems quite knowledgeable. Repeat customer. read more

I called leak finders thinking I needed a locator service, but they asked me a bunch of questions about the property and my utilities and were able to explain that my water line would be in the same trench as my electric, which I already had marked. Very knowledgeable and saved me $$ and time! read more

I called this business mistakenly, thinking it was the number of a plumber who could replace a toilet, and he gave me referrals to local businesses that could help us out. Very helpful, and gracious about my calling at almost 9pm on a Friday! read more