I had Green Top Heating install a 5-ton heat pump system at my property, and I could not be more…read moreimpressed with the experience from start to finish. The installation team, Adrian and Igor, was exceptional. They arrived on time, communicated clearly throughout the entire process, and executed the install with meticulous attention to detail. Sizing and setting up a 5-ton system requires precision, and their craftsmanship--from the electrical wiring to the duct transitions--was clean, professional, and built to code. They kept the workspace spotless, respected the property, and took the time to thoroughly walk me through the system's operation and thermostat controls before wrapping up. Since the installation, the system has been running effortlessly--quiet, highly efficient, and keeping the space perfectly balanced. If you are looking for a reliable HVAC team that takes genuine pride in their work, ask for Adrian and Igor at Green Top Heating. Highly recommended!

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

I have had enough. While Go Green was the cheapest quote, you get what you pay for. My nightmare…read morebegan in October 2025 and is still ongoing six months later. As of April 13th, I am still being double charged and the issue has not been resolved. I have been flexible and willing to work with them, but the owner Mark and the sales guy Loren made that impossible. Loren will say anything to close a deal. The lack of oversight is staggering. They refused to do a walkthrough with the installer and seller, which led to two heat pumps being installed incorrectly. They had to be moved, and that caused even more damage to my home. They also charged my credit card while "charging" a Synchrony loan, so I have been effectively double-charged for months. Now they refuse to speak on the phone and only send haphazard email replies that never resolve anything. They promised to fix the drywall in writing. This was necessary to repair their own mistakes and because I preferred to have the electrical work go through the house, which they agreed to. Instead, they sent a third-party worker and then demanded a massive payment for the repair. They eventually gave me a payment to cover the drywall fixes myself, which I am grateful for, but even that took over 3 months of fighting. The actual installers and electricians were amazing. They should go find a new job at another installer with actual integrity. My problem is entirely with Mark and Loren. Since they use AI for their reviews, expect a fake reply from Max below. Save your sanity and hire a company that won't hold your money hostage.

GoGreen installed a hyper heat pump system with AC in 2023 and it's been a nightmare ever since. We…read morehad to beg them to cover the exposed lines in the garage and to tape over messy connection points. Errors abound after install that they had lots of trouble resolving. Due to a misdirected email that we weren't supposed to be on, we saw that what they tell customers is different from what they discuss internally. System cools when there's no need to cool and heats when there's no need to heat. Register blows cold air in the winter when the system is in heating mode. Technicians have no idea how to fix any of it, and repeatedly make the problem worse (and then go radio silent) when they come for a service call. Go somewhere else.

I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

Resharing my review from Google:…read more We contacted several contractors for estimates on a new compressor and ductless mini-split units for two rooms of our home. Better Air NW was the only one who didn't give us pricing or a plan and the only one we had a negative experience with. During our in-person consultation, Jered focused on our HOA almost the entire time. Our HOA does have requirements in this area that we don't think are enforceable anymore, and in any case, that's our issue to sort out once a proposal is in place. We reassured Jered we would handle the HOA ourselves and wanted him to treat it like any other job: propose whatever setup his experience would call for and walk us through a plan and pricing. He kept coming back to the HOA anyway, and we struggled to get him to focus on the plan instead. He even told us one of the rooms was "impossible," and when we asked why, the answer was the HOA. It really felt like we were grasping at straws here. By the end of the consultation, our time had been wasted and we still didn't have any pricing or a plan. Later, he texted us that they couldn't do the job, without giving a reason. Since we never got one, we were left to guess: to us, the constant focus on the HOA came across as an easy way to pass on a job they didn't want to take on. No other contractor had trouble coming up with a proposal and pricing. Either way, our suggestion to Better Air NW is to be upfront.

I had Overlake install a new furnace and then a new water heater (everything always breaks all at…read moreonce, of course) in about a 2 week period this winter in my parent's house. They were able to make it out within a day or two both times. The owner was easy to work with for scheduling. They don't try to pressure you or upsell at all, which I appreciated. The quotes I got were in line with other area vendors. The technicians were very professional and helpful despite the resident of the house being very crotchety. Would definitely hire this company again.

I had a great experience with Robert. I sent a request and he responded within minutes about an…read moreissue with my furnace. Instead of pushing for a service visit, he spent about 20 minutes on the phone patiently walking me through a few diagnostic steps because he suspected it might be a common issue based on my description. We were able to identify the problem together, which I'm very grateful for. That kind of honesty and willingness to help is rare and says a lot about someone's character. I really appreciate the time he took to help me out and would definitely recommend him and his company to others.

I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

We had an excellent experience with Airganic. We had our mini-splits serviced and the team of…read morePatrick, Tyson, and Dakota did a thorough and efficient job. They communicated clearly throughout and I really appreciated the care with which they handled furniture and personal items near the units and how clean they left the place. I would happily book their services again.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

Strong do not recommend. Nice staff and team. But waste of money and time. Paid for a camera scope…read more Plumber took 3 days to send me the video, did not write down on plumbing report what he told me and did not properly diagnose the issue. Had to hire a second plumber to re-camera the line and diagnose the issue with the drain.

They were very helpful, came quickly and communicated well. I was planning to replace my fireplace…read moreand they were able to get it to be good to go without replacing.

tldr - if it's related to HVAC, call the installer of your HVAC system if possible…read more I called Green Bear to take a look at an HVAC system (on second floor) that was leaking water on the 1st floor ceiling (due to AC condensation). They sent someone over, who didn't really open the HVAC system panel much. I didn't seem confident that this would fix it. But they recommended to fix the drain pan inside the evaporator coil box, which they said was much more expensive. For clearing the drain pipe and gluing a loose pipe, which didn't actually fix the main problem, they still billed me $300 - diagnostic fee ($99) + 1 hour ($199) - (there's a 3% credit card fee, but they accept checks) 4 or 5 hours later, there was dripping again. I ended up calling Bob's, they sent 2 technicians who knew what they were doing (they opened the panel properly), they found and fixed the issue - it did not involve replacing a drain pan. Bob's only charged me the diagnostic fee of $175 and did the job right (compared to $300 that Green Bear charged)

Love these guys and their integrity! Had an issue with our AC and was quoted $6500 by another…read morecompany to replace the compressor. Called these guys at Good Neighbor for a second opinion. Suyong came out and identified that a capacitor was in a bad position, touching another wire causing a short. He fixed it with a zip tie and saved us THOUSANDS of dollars. No new compressor needed. Oh and if the compressor replacement had been needed, Good Neighbors quote was 30% cheaper than the competitor. This is the company we will be coming back to for any future needs.

Wonderful experience! This company saved me about 20K. I called a bunch hvac services and everyone…read moresaid my system was unfixable; that I needed a new central air system. Su, with Good Neighbor took a picture of the diagram inside the fan, and fixed it. He even fixed the AC, which the other company said was toast. I purchased a maintenance plan with another company, and they didn't follow through on their promises. Su cleaned the system, fixed it, was fair, fast and communicative. I am so grateful. A+ for trust, expediency, value and communication.