I came to Fleming's for the first time to celebrate a birthday. I chose the restaurant because it…read morewas near Fashion Island, where we were spending the day, and I wanted to find a nice steakhouse with good reviews. After browsing Yelp and seeing a few TikTok videos with positive reviews for the food, service, ambiance, and celebratory occasions, I decided to give Fleming's a try.
I made an online reservation beforehand and we were seated right away. We ordered the Butterfly Effect cocktail, Calamari, Caesar Salad, French Onion Soup, Fleming's Potatoes, Filet Mignon, and Ribeye.
Food: Overall, the food was good, but honestly, not great. For the price and the reputation of the restaurant, I expected more. If I'm being completely honest, I've had food of similar quality and in some cases better at places like Cheesecake Factory or Texas Roadhouse.
The best items for me were probably the Butterfly Effect cocktail and the filet mignon. The French Onion Soup had a very thick layer of cheese on top that wasn't quite crispy or hot enough to be easy to eat with the soup. I personally prefer when the cheese is nice and melty and integrates better with the soup. The calamari portion was also pretty skimpy, and I've had much better calamari at Asian restaurants where the squid is thicker and meatier. The Fleming's Potatoes were good, but nothing particularly memorable. The steaks were good as well, but again, nothing that really stood out to me.
The Caesar Salad was where we ran into our first issue. When it arrived, the portion was extremely small considering it was $19. While we were eating, I noticed another table nearby order the same salad, and their portion was noticeably more generous. They were also offered cheese and pepper to add to their salad, which we weren't offered.
I mentioned this to our waitress, and she was able to resolve the issue by bringing us another salad with a much more reasonable portion. However, once we received the replacement, I noticed it also had capers on it that were missing from our original salad. So it seemed like our first salad may have been missing ingredients as well. For a restaurant positioned as a higher-end dining experience, small oversights like this were a little surprising.
Service: The biggest issue of the night was actually the timing of our entrées.
After our appetizers and salad arrived, we had plenty of time to eat everything. Eventually, we realized our main entrées, the steaks, still hadn't arrived. At first, I assumed the kitchen was intentionally waiting for us to finish our appetizers and salad before bringing them out. But then I noticed the same nearby table being served their main entrées alongside their other food.
We waited another 10-15 minutes before wondering if anyone was going to check on our table and bring out our steaks. When our server came by to check on us, I made it clear that we were still waiting for our entrées. Even after that, it took another 10-15 minutes for the steaks to arrive.
Our waitress was otherwise nice and did bring out the birthday truffles before we finished our meal, which was a nice gesture. I had seen these mentioned in other people's reviews and TikToks as part of the birthday experience, but I also noticed that some other tables celebrating birthdays didn't receive them, so it seems to be a bit hit or miss. It's a small thing, but when something is advertised online as part of the celebratory experience, consistency would be nice.
There was also an interaction after we paid that I found a little odd. Our waitress asked if we wanted to purchase a gift card for a future visit, and we politely declined. She then implied that this first visit must have just been for a special occasion. I'm not sure what she meant by that, and I don't think there was necessarily any bad intention behind it, but it came across a little strangely. She asked a nearby table the same thing, and after they declined, there wasn't any further comment.
Ambiance: The restaurant itself was nice, but I found it to be a little too cold and the lighting was quite dim. I understand the goal is to create an upscale atmosphere, but it felt more dark than intimate.
Overall: I'd describe the experience as okay across the board. The food was okay, the service was okay, and the ambiance was okay. Nothing was terrible, and there were definitely some nice moments, but for a restaurant at this price point and with the reputation Fleming's has, I expected the overall experience to feel more polished and memorable.
I'm glad I tried it, especially for a birthday celebration, but I personally didn't leave feeling like I had found a steakhouse I'd need to return to.