Sold me a lemon wiring issues transmission issues and don stay true to there word. Don't recommend…read morewasting money here

very helpful and will get you in and get you out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

We got the car a 2021 traverse I am so happy with it they offer a military discount David was a…read moresalesman who helped us and he was so kind he informed us all about the military discounts on new cars and how there are no state taxes as long as you bring your orders and your LES as proof of military you can get an amazing deal $35,000 car we were able to get it for 25,000 with only 4000Down I am so pleased with how fast everything went and how smooth it was I definitely recommend this dealership or fast efficient in and out service granted we went in knowing what we wanted but I was so pleased with the customer service of this place

I took my car into James Corlew Chevrolet for transmission fluid change, brake fluid, replace…read morewipers and coolant change March 2023. I should have followed my instincts when driving up at 8:35 am and no "green arrows" were on at service door and no discernible lights on inside and could see no people moving around. I waited about 5 to 7 mins and I drove on and come back about 30 mins later and the same thing. Finally after about 5 mins or so the door went up. I ask what time they opened and he said 7am. I stated that is what I was told and the sign on service door stated this also. I told him that I had been there earlier and the door did not open and the "green arrows" that I was told about on phone were not on. He ask "their not on yet". The service advisor presented with no professionalism or customer courtesy. He never came to the customer lounge to inform me of the total price or to confirm he had entered the info I gave him was correct on work order. Any way I got a call back that my car was ready, about two hours and was timely. I was presented with invoice at the cashier's window and the advisor walked away quickly. Total price was $741. She insisted I sign everything and like a robot "cash, check or card". I signed, BIG mistake! Not that it actually matters. I never worry about this with the two Chevrolet Dealers I have done business with for years. Drove the car about 10 miles through traffic and checked transmission fluid three times. It was barley in the minimum zone but should had more fluid. I drove back to service doors and one opened. Some man, I'm guessing service manager, supervisor or something, standing by car when I got got out so I told him about the fluid level. He stated he would "take are of it," that he "had a trainee back there." A trainee changed my transmission fluid! Think about that. He should had closer supervision! It's a transmission!! The coolant does not look near as orange/red as it did the last time it was changed at the dealership where I bought the car. It just does not appear to be fresh/clean. The brake fluid at least had some added but is absolutely very close to being too full. It is over the fill level line and may be touching the 'cushion' on inside of cap. The tech did NOT clean any of the fluid caps or the area around the caps. This is strong evidence of NO professionalism and does not instill confidence. This of course worries me. I saw this after arriving home. I'm glad I keep under hood fairly clean. Now to the "Dollar Store" wipers. They did fit but were NOT close to the wipers they replaced. The wipers looked like toys compared to previous wipers. I had replaced twice before at two other Chevrolet Dealerships. After arriving home, I took passenger wiper off and it was held on, sort of, by a very thin plastic tab that almost broke off and would not have stayed on again! I have never felt so 'reamed' in my life! It is not the price, it's "what did I get for MY money". After arriving home, I called my local Chevrolet Dealer Parts Department and they had the wipers in stock that belonged on my car. She also stated voluntarily, "Sir, if you will pull into one of the service lanes we will be happy to install these for you." No charge for installing. They did follow through. I chose James Corlew Chevrolet out of convenience and location at the time!!! Lesson learned! BTW I have owned a few new Buicks and Chevrolets over the years and have dealt with numerous GM dealerships throughout the Southeast and this is absolutely the worst experience. In fact, it is my only truly bad experience with the actual service. This was my experience at James Corlew Chevrolet. You be the judge. What do you think I got for my money?

Randy Lawson was my salesman for my new Tundra. He was great. We agreed on a price over the phone,…read moreand I filled out the credit app online to speed things up. They filled the tank and had her all washed and clean, ready to go. I'm loving my truck! Thanks for all the great service!

Called today 12 June 26 because my tps sensor came on and tire had a screw in the tire. Called to…read morespeak with a service rep for warranty info thinking we have a lifetime bumper to bumper warranty (car is less than a year old with 14k miles). Come to find out tires not covered and it would cost me $85 for a patch. Discount tires does it for free. I am disappointed with Wyatt Johnson Toyota.

Did the application online which was very easy and quick. Even after hours responded back to my…read moreconcerns and gave excellent instructions and customer service. Dey has exceptional knowledge and made this experience possible. Brad was very helpful with explaining the fine detail with paperwork.

Bought a car for 14000 cash and it's been six months still haven't received a title I called spoke…read moreto the manager and he wants me to call the clerk office to figure out where my title is! What a joke so I have to do your job in order to get a title for a vehicle that I paid cash for! I would definitely not buy a vehicle from them because you won't get a title!people are so lazy can't even do their own job so now I have a car with no title and they don't care because they got their money and the manager was rude told me it wasn't his problem and I ask to speak to someone else and he refused to let me! The will take your money and then they are done so be careful!

In my opinion, these guys are crooks. At least when you look at a used car purchase. My recent…read morepurchase started falling apart on the same day that I drove it off the lot. I was flat out lied to when I asked the simple question of when the car would be due for service. The answer from the salesman was in approx. 5,000 miles. The service light on the car lite up the next week and the manufacture said the vehicle had not been serviced in over one year. Now due for an extensive repair. Other issues arose the very same day and were not highlighted by the salesman. My recommendation is that you avoid doing business with these people at all costs.

My rating for your dealership is a 0. Instead of parking my truck by the front door, your worker…read moreparked my truck behind a fire hydrant that could not be seen in any of my mirrors. The hydrant was not even marked with a flag, and the tire barriers were so close to it that my bumper hit the hydrant before the tires could even hit the barriers. Despite violating these 3 safety concerns, the general manager and the sales manager refused to fix my bumper. They are truly evil people.

Can't ask for better customer service than I received from Daniel. Bought an EV but the charging…read morestations at my work didn't actually work so it just wasn't going to make sense for me to have it anymore. They took the car back the next day and couldn't have been nicer or more helpful about it.

Ok I so now I am changing my star to one star since it just not living to the Ford standard here at…read moreJenkins & Wynne! I sent me son 2 weeks ago to buy OEM parts for my 2024 Ford F350 diesel and they gave them engine air filter without a box, but it is Framname brand. I figure if I'm gonna pay dealer prices for OEM parts I better get OEM parts but looks like it's not the case at this dealership. I drive a lot of miles and never had any issues and other states getting my OEM parts for my truck but I guess I'll stop going here once again. Try to give him a chance but there doing the same thing as they did before. This is the Ford elite super duty parts area . Here is the picture of the filter they gave my son. I am heading to the dealership to see if I can get it exchange for the real one. I'll update the review after that.

I wasn't going to leave a review. But I'm still in shock. I tried to purchase a car here a few…read moreweeks back because I saw an advertisement and was in the market for a new car for my child. I circled around looking for parking and the office. I called the dealership to inquire. Only to be met with an employee pretending they couldn't hear me on the phone. I was literally parked in front of the long glass window. Not a single person greeted me. Not one.

i am a terminally ill veteran i went to purchase a vehicle…read moreat tim short mitsubishi on wilma rudolf bld clarksville tn i was shown a few cars the salesman found this 2023 chysler pacifica touring l on the lot it was gun metal grey i liked the way it looked so ee test drove it and it had a horrendous smell so i mentioned it they blew it off as something that could be deep steamed out . so i said let get it cleaned i liked the car we left i came back in later that night and smell was still there a little like it was masked partially. well day came for us to close the next day and it was really masked so this terminally ill veteran pays down payment and finshes the deal but stipulares if this smell is still a problem we will need it taken care of they agreed. i take van home wake up next morning and the smell is horrible imgulf war veteran and im already senstive to smells so we take next two days investigating the smell we look under seats that fold into floor and all over funally i narrow smell down to a location its behind or around the front passengers seat . we started doing deeper dive finally i find were seat folds into car a little cup like spot and it has what apoears to be hardened wax like yellow substance as i got closer i knew we foud the smell i started vomiting my wife did as well . we scraped what appears to ve hard puke from somebody we get the area cleaned call dealership and they dont believe us so after 24 hours after our deep cleaning we wake up and notice even after 4 to 5 straight hours of cleaning which we have video and picture evidence we start lookong for what could be causing that smell to still be there afterall we deep cleaned at least 4 times now and sanitized area yet its still there !.well this is were it get really disgusting we started to realize that was probably human vomit and probably wasnt all of it.so again we started investigating we discovered that the puje rand down all over behind the plastic floor boards and magets were all over again we have video and pictures the puke myst have been there for atleast weeks if not more. we contacted tim short afain they took vehicle back kept it for 4 days claimed smell cleaning and. new carpet was installed by area in front .a d i could come pick it up they psid for lisner for this otherwise i couldnt have gotten it done . eing terminally ill veteran i cant be without a car and because of that reason i didnt just give up on the van we picked you see i was facing surgery on my heart and knew i was going to have to decide if tennessee was doing surgery or the doctors who saved me 14 years ago in michigan were going to do operation and i needed reliable car to move family possibly i also have 2 of my adult autistic kuds i take care of with my wife . so after the whole ordeal i go get my van back new carpet installed and i can tell thry did because the carpet is pulling out in ma y places not very professional job . but i needed car now we have now made decession to make the move to michigan to try to save my life . mthe dealership was aware that a safe reliable car was what i was after through the whole process .