The employees did great work at helping get in to a car! Very patient with me and found the best…read moreroute for me to go! Excellent work! Very nice and understanding!

I don't not recommend this dealer. We purchase a 2020 Nissan Rogue, after two days the vehicle…read morestarted to have mechanical issues. We tried to contact the dealer and all we got was the run around or excuses. We were today (8/31/2026) by Mo that he can't help us anymore. We have vehicle that we can't drive. I give this dealer minus zero. They work hard to get you into a vehicle then leave you at the curb with a lemon and no help. We are a family that is depending on a vehicle for our daily life and now we are left out to high and dry.We have three family members with disabilities that depends on a vehicle to get to doctors appointments, and school. Without a vehicle we are unable to do any of those things our life has come to a stop. The employees are unprofessional and uncaring people. I would never ever recommend this dealer this is the worse dealer ever

very helpful and will get you in and get you out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

Sold me a lemon wiring issues transmission issues and don stay true to there word. Don't recommend…read morewasting money here

I have bought several vehicles, both new and used, and each experience has varied dramatically. Of…read moreeach of these occasions, Corlew has been above and beyond the best. I worked with Shannon and James to trade in two vehicles and to find the perfect Silverado to take home. Right from the get go I felt relaxed and at ease and that continues throughout the entire process. I got what I felt was a fair deal for my trade-ins and I couldn't be happier about the truck I left with. They both did a great job working with me and I'll be recommending them (and James Corlew) to people in the future looking to purchase a new car or truck. For the finance piece, I have nothing but good things to share as well. I was locked in for a good rate that I was happy about, and Jay went above and beyond to get me an even better one. I can't say enough about how that made me feel as a customer. This place is top notch, especially for a military town. I don't give out 5 stars easily, hell I rarely am impressed enough with a place to spend the time to write a review. James Corlew is the best place in Clarksville for a new pair of wheels. Unless you're not buying a Chevy, then you're judgment is suspect anyway ;)

We got the car a 2021 traverse I am so happy with it they offer a military discount David was a…read moresalesman who helped us and he was so kind he informed us all about the military discounts on new cars and how there are no state taxes as long as you bring your orders and your LES as proof of military you can get an amazing deal $35,000 car we were able to get it for 25,000 with only 4000Down I am so pleased with how fast everything went and how smooth it was I definitely recommend this dealership or fast efficient in and out service granted we went in knowing what we wanted but I was so pleased with the customer service of this place

Wyatt Johnson Toyota helped us purchase a beautiful used Toyota Camry. Many thanks to CJ who made…read moreit all happen by communicating with us over the phone and through email about options until we found the perfect car. He is very organized and keeps a notebook to be sure everything gets taken care of. His colleague, Mason took us for a pleasant test drive on several road types, and explained the operation of the car. Marcello was patient with us through the financial aspect. This teamwork made it especially worth it to drive from Nashville to Clarksville to purchase our Camry.

TRASH! took 8hrs to do the paperwork to buy a car. Had the paint start chipping on the brand new…read morecar within a month of having it, and Wyatt Johnson refused to do anything. Go anywhere else but here!

Did the application online which was very easy and quick. Even after hours responded back to my…read moreconcerns and gave excellent instructions and customer service. Dey has exceptional knowledge and made this experience possible. Brad was very helpful with explaining the fine detail with paperwork.

Bought a car for 14000 cash and it's been six months still haven't received a title I called spoke…read moreto the manager and he wants me to call the clerk office to figure out where my title is! What a joke so I have to do your job in order to get a title for a vehicle that I paid cash for! I would definitely not buy a vehicle from them because you won't get a title!people are so lazy can't even do their own job so now I have a car with no title and they don't care because they got their money and the manager was rude told me it wasn't his problem and I ask to speak to someone else and he refused to let me! The will take your money and then they are done so be careful!

I have to give this business 5 stars just on the sales/buying experience alone. Now that I'm…read moreretired, I was downsizing from 5 vehicles to two, as my newest auto/truck was a 2006 model. Everything had low mileage and was well maintained. After I sold my immaculate 2004 Mercury Marauder to a very motivated buyer in Louisiana, I wanted a similar car, but more modern. The new 300S filled the bill, with more of everything. I searched the SE US, Mid Atlantic and Mid South looking for the right car - deal - financing - trade. I was trading a low mileage, well kept 2005 Mustang GT that I rarely drove anymore. I found the 300S (right color, price and equipment) I wanted at Gary Matthews, with very good numbers also offered for the trade and financing. Close to 500 miles each way from my house, with a hotel stay in each direction. Sales person and finance rep were great. New car cleanup prep wasn't the best but I had 300 properly cleaned after I arrived home. Gary Matthews sales manager offered to pay but 300 had to be cleaned up anyway after the trip home through inclement weather. 300S has been trouble free and also came with a limited lifetime powertrain warranty provided by the dealer. Coming up on its first anniversary with us - have learned much about the 300S in general and the 5.7L 'Eagle' motor in particular. The dealer has stayed in touch, a good sign. Using a local dealer for warranty work (none yet) and service (first service). Was a rough start unfortunately. Gary Matthews gets my vote!

We recently purchased an OUTSTANDING 2024 Pathfinder from the used car side. Richard Hesser (our…read moresalesman) and Bobby Kingston (Sales manager) did an outstanding job from start to finish. Annette and I couldn't have had a more pleasurable experience from these two gentlemen.

Lackluster performance from the service department. Drop my car off on a Monday to get looked at…read more Thought it would be a 2-3 day process. The service advisor barely communicated with us. Called and texted on Friday after waiting all week, no return call or text. Been waiting 5 days and I don't know what the status of my vehicle is. Unprofessional to say the least! If this is how the service department conducts business I can't imagine how the rest of the dealership operates. 0-10 would not recommend!

Can't ask for better customer service than I received from Daniel. Bought an EV but the charging…read morestations at my work didn't actually work so it just wasn't going to make sense for me to have it anymore. They took the car back the next day and couldn't have been nicer or more helpful about it.

i am a terminally ill veteran i went to purchase a vehicle…read moreat tim short mitsubishi on wilma rudolf bld clarksville tn i was shown a few cars the salesman found this 2023 chysler pacifica touring l on the lot it was gun metal grey i liked the way it looked so ee test drove it and it had a horrendous smell so i mentioned it they blew it off as something that could be deep steamed out . so i said let get it cleaned i liked the car we left i came back in later that night and smell was still there a little like it was masked partially. well day came for us to close the next day and it was really masked so this terminally ill veteran pays down payment and finshes the deal but stipulares if this smell is still a problem we will need it taken care of they agreed. i take van home wake up next morning and the smell is horrible imgulf war veteran and im already senstive to smells so we take next two days investigating the smell we look under seats that fold into floor and all over funally i narrow smell down to a location its behind or around the front passengers seat . we started doing deeper dive finally i find were seat folds into car a little cup like spot and it has what apoears to be hardened wax like yellow substance as i got closer i knew we foud the smell i started vomiting my wife did as well . we scraped what appears to ve hard puke from somebody we get the area cleaned call dealership and they dont believe us so after 24 hours after our deep cleaning we wake up and notice even after 4 to 5 straight hours of cleaning which we have video and picture evidence we start lookong for what could be causing that smell to still be there afterall we deep cleaned at least 4 times now and sanitized area yet its still there !.well this is were it get really disgusting we started to realize that was probably human vomit and probably wasnt all of it.so again we started investigating we discovered that the puje rand down all over behind the plastic floor boards and magets were all over again we have video and pictures the puke myst have been there for atleast weeks if not more. we contacted tim short afain they took vehicle back kept it for 4 days claimed smell cleaning and. new carpet was installed by area in front .a d i could come pick it up they psid for lisner for this otherwise i couldnt have gotten it done . eing terminally ill veteran i cant be without a car and because of that reason i didnt just give up on the van we picked you see i was facing surgery on my heart and knew i was going to have to decide if tennessee was doing surgery or the doctors who saved me 14 years ago in michigan were going to do operation and i needed reliable car to move family possibly i also have 2 of my adult autistic kuds i take care of with my wife . so after the whole ordeal i go get my van back new carpet installed and i can tell thry did because the carpet is pulling out in ma y places not very professional job . but i needed car now we have now made decession to make the move to michigan to try to save my life . mthe dealership was aware that a safe reliable car was what i was after through the whole process .

This place is shady sold me a senior citizen a vehicle that the check engine light came on the…read morenext day and refused to get it fixed It had bad cylinder heads.Buyer beware

The people at Honest-1 Auto Care are top notch. They do quality work at a reasonable price. The…read moreonly caveat is they are very popular so sometimes you have to wait a day or two to get all services completed. That usually includes ordering parts needed. The wait is always worth it for me! I always drive away knowing my vehicle is road worthy and safe again.

A wolf in sheep's clothing…read more As the saying goes, "The devil is in the details." I was traveling through Clarksville, TN, from out of state when I was referred to Honest-1 Auto Care by a fellow church member. I brought my vehicle in because of a leaking power steering hose. They replaced the leaking hose and told me a mandatory power steering flush was required because the system had been opened. I agreed, even though I had already had the power steering system flushed about a month earlier. The total cost was approximately $700. The very next day, I discovered that the power steering reservoir was empty. Honest-1 Auto Care acknowledged that the problem was caused by their work. During the original repair, they had moved another pressurized power steering line--the line supplying the brake Hydro-boost system--too close to the pulley assembly. The pulley subsequently sliced the hose. I brought the vehicle back the following day. They had it repaired within about an hour. However, instead of replacing the damaged hose, they cut out the damaged section, installed fittings, and used hose clamps to splice the line back together. I was told this was a proper repair. It wasn't according to General Motors. The following day, the power steering reservoir was empty again. At that point, I specifically requested that they replace the line they had damaged and repair the problem properly once and for all. The next day, I was told they could not find any leaks and suggested that the empty reservoir was most likely because they had not flushed the system. They then wanted to leave the temporary splice in place, refill the power steering reservoir, and send me on my way. That was not acceptable. I was already traveling out of state and had a long drive of approximately 4,000 miles ahead of me. The power steering system also operates the brake Hydro-boost system on my diesel vehicle. I was not willing to gamble on a temporary repair that had already failed, especially when I was far from home. Because of this situation, I had to cancel reservations and make new arrangements, costing me additional time and disrupting my trip. Ultimately, I paid $144 for a new replacement line. They installed it at no additional labor charge. They also did not perform another power steering flush. Instead, they bled the system to remove the air--despite previously insisting that a flush was mandatory whenever the system was opened. I appreciated the fact that they acknowledged their original mistake and ultimately installed the replacement line. However, the overall experience left me feeling that I had paid for a service that may not have been necessary, and that the repair could and should have been done correctly the first time. What concerns me most is that I was an out-of-state customer, traveling on a schedule, with limited options and thousands of miles between me and home. I can't say what their intentions were, but the way this situation was handled left me feeling that my circumstances were taken advantage of. My advice to anyone using this shop: ask questions, get a clear explanation of what is actually required, and carefully inspect any repair--especially if you're traveling and don't have the luxury of returning home to your regular mechanic. A repair shop earns trust not just by patching up a mistake, but by taking responsibility and making sure the customer leaves with a safe, properly completed repair the first time.