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    Legacy Wood Product

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

    Services - Legacy Wood Product

    Countertop installation

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    TR Granite

    TR Granite

    4.8
    (66 reviews)

    I contacted TR Granite to cut my existing counter top to fit a new oven…read more The crew arrived on time and thouroughy explained the process. They checked the dimensions of the new oven and cut the counter top in a short time. The crew made sure the oven fit correctly into the space and that I was satisfied with the results. They made sure the project area was completely clean before leaving. The crew was friendly and professional throughout the process. I am very happy that I contacted TR Granite.

    We called TR Granite to replace the granite in our kitchen. My wife went online and looked at the…read morevariety of options. We had many options from quartz, quartzite and granite. There were a wide variety of options to choose from as far as what color/pattern of granite we could have installed. We spoke with Atila who came to our home to measure. The installation team came several days later. They did an absolutely fantastic job. It was done in a clean way, they are a pleasure to work with and they asked all of the important questions to make sure that they installed it just as we would want. The price quoted was extremely reasonable. We paid 1/2 up front and the balance after installation. I am completely satisfied. We now may change the backsplash. They don't supply the tile which we will have to purchase after living with the new granite. If we decide to change the backsplash also, they will certainly be the ones to remove what we have and install the new. I have no reservations working with them and found the communication to be excellent.

    Designer Surfaces

    Designer Surfaces

    2.5
    (11 reviews)

    I'll go middle of the road on my review only because my countertops look great and once the owner…read moregot involved, my counters were installed the following week. Without going into details mirroring the 1 star reviews, we waited weeks past our template date before reaching out only to get the runaround from our point of contact (Jean). Like others, I was led to believe that 2-3 weeks following templating, they'd be installing.... After calls/emails from both my wife and I were blown off, I decided to cancel my order citing that the materials had not been ordered so there was no need to keep a deposit that hadn't yet been spent. Following an exasperated call with a person who turned out to be the owner's sister, the owner ended up calling me back and apologizing for my experience and assured me the materials were located less than 10 minutes away (my POC said they were coming from another state and were "delayed"). Owner made good on his word and my countertops were installed the following week as promised. I can't help but wonder where we'd be if I simply left a message for Jean instead of insisting my deposit be returned and my project cancelled. I was referred to this shop by a friend who remodels for a living (I'm the idiot who decided to remodel my own kitchen). From my friend's comment as well as others who have posted, it's clear they're struggling to deliver on promises made. If I were to do this again, I'd go with another shop (several here and around Frederick City). Again, countertops look amazing but I'd guess most places would deliver the same quality product and install sans the empty assurances offered by Designer Surfaces. If you've already paid your deposit and are stuck in limbo land, I recommend calling to cancel your order based on the assumption they haven't yet purchased your materials. If they confirm your material has been purchased (and you can't get a refund), I recommend requesting a copy of the material purchase order as proof.

    I have been dealing with Amber for few months as she is the sales person for this company, she made…read moreme aware that she controls all her jobs from materials to prices. So I put down payment on job requested in my kitchen.Then met her at New design road to pick out exact colors that was to be put in my kitchen. All was well then I get a call from her letting me know it would be 8,000 more than she told me!!! After our discussion I said ok, she told me could Zelle her or Venmo it!! So I did Zelle it!! This was back in December!! Now I just spoke with her again and she says my tops are on back order and she would call me once they were in, however I picked tops that she said were in stock!! So last week on Monday I called the office and a lady Ester said she would have the owner Don or Scott call me back to get this taken care of. No 1 has called me back and when I call Amber number it goes straight to voicemail as I am blocked!! I will be making a trip into the office and contacting the BBB!! I would not trust ANYONE in this company!!! Amber told me she was part owner which also is not true!!

    Bray & Scarff

    Bray & Scarff

    2.7
    (56 reviews)
    $$$

    I signed contract with the Frederick Bray & Scarff for an entire kitchen renovation on February 15,…read more2025. Although my experience with my designer Angie-Ange, my appliance rep Nick, and the quality of the work provided by the subcontractors was exceptional, I would not recommend Bray & Scarff to others. The project did not start until July 21, 2025. When I asked why there was such a long delay, I was told by the coordinator that the company had seven active jobs and were too busy! The contract stated the project would be completed around September 21, 2025, but it was not completed until April 21, 2026! The project manager never evaluated the job before it began and his communication was often demeaning and filled with excuses. He allowed all the city permits to expire and then thought I should pay for the extension fees. The project coordinator was totally incompetent. She only reported on work completed, as if I wouldn't know, and did not coordinate any service without being prompted by the designer or myself. The warehouse was incompetent. They left $4,200 of ceramic flooring on a public sidewalk for two days. When they were asked to break the pallet down and stack the tile inside the house, they responded by saying it was "too hot". When they came to pick the tile up, they gouged the base the tree in front of our house and broke the realtor sign in front of our neighbor's home; perhaps they should learn how to operate a hand truck. When the delivered the tile the second time, they crushed six slate path tiles by placing the entire pallet on top of the slate. Because the warehouse did not inventory the renovation items the deliveries were incomplete or missing items required for the subcontractors to complete their work. On two occasions I had to purchase some items at Lowes so the work could be completed. Finally, thank you for assigning Ugur Isik aa a project manager in March 2026. He was professional and worked expeditiously to get all the missing supplies delivered, the worked completed, and the permits signed off.

    Bought washer and dryer set from them. They were used. The washing machine even had fabric softener…read morein it from the previous owners. Took them several weeks to come get the product because they never came on the day when they said they would and now we're waiting on a refund. Had to write a certified letter. Absolutely ridiculous. Would like to give zero stars, but that is not an option. This is the Frederick location.

    Legacy Wood Product - cabinetry - Updated August 2026

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