What a gem of a hardware store! Very friendly and helpful customer service. They had exactly what…read morewe needed and even met us behind the store to directly load the 100 pounds of cement we needed. Since 1983!

I called ahead this morning to confirm they had a specific concrete mix in stock. They assured me…read morethey had 60 lb bags. I drove over specifically to support a small business, only to be told by the store manager that they actually had zero stock until Monday. Mistakes happen, but the manager's attitude was completely unacceptable. He wasn't apologetic at all, ignored me mid-conversation, and just started helping someone else. A larger store would have at least tried to solve the problem or offer a solution. I won't be coming back.

Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.

We have amazing experience working with Stoneville store team…read more We ran into situations with quartzite that were picked up had matching patterns and textures issues, but Ken and team members helped us find quickly alternative options with their patterns stores and got those replaced in time to continue with the fabrication work. Excellent customer support and experience.

Very beautiful Showroom, Great customer service and affordable pricing! They have a great selection…read moreand they will try that extra mile to find what the customer is looking for. I recommend Stoneville 100%

I recently purchased flooring for my 2,550 sq. ft. home remodeling project from Floor Outlet &…read moreMore, and I had a great experience. Raman was exceptional throughout the entire process. He was always available at the store, responded promptly to my emails and phone calls, and patiently answered all of my questions. He also helped me secure a discounted price, including a $0.50 per square foot Mirage rebate, which saved me a significant amount. If you're looking for quality flooring at competitive prices with outstanding customer service, I highly recommend Floor Outlet & More. Be sure to ask for Raman--he made the entire purchasing process smooth and stress-free.

Great quality and friendly service…read more Our re-flooring was part of our house remodeling project to replace carpet floor with hardwood though out the house, footage was about 2,500sf including two stories and stairs. Hesam and his team was very professional. Hesam promptly came in our house with measurement and estimate of materials and labor, low priced and honest. Hesam helped us to select solid hardwood floor that matched up with small part of our existing hardwood floors. The hardwood floor materials (floorings, reducer and stair nose) are high quality made in USA. The service team lead by Leo were very talented, friendly and hard working. They were very efficient from hauling the old carpets, well preparing the floor (fixing weak and squeaking spots) before installation, I really appreciate the craftmanship of installation, specifically the stairs and seamless flushing of all the transitions between the hard wood and existing floor bases (entrance marble, existing hardwood floors, three ceramic bathroom floors and the exit to our sunroom) which made the whole floor looked so beautiful through out the house.

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

We worked with Annie, and we'd absolutely recommend her to anyone!…read more She made the whole process so easy for us and helped us with our kitchen cabinets, bathroom vanity, and mirrors. She was always quick to answer our questions, incredibly patient, and never made us feel pressured. It was such a pleasure working with her, and we couldn't be happier with the final result. Thanks again!

We highly recommend Annie. She was great to work with…read more She helped us with our kitchen cabinets and eventually most of our renovation. She's very patient. We went to the store five times before we could settle on a finish, and she never made us feel rushed. Her suggestions were based on what fit our house and our budget. We're especially thankful for how she handled one problem. During installation, our GC's measurements turned out to be off and the first shipment didn't fit. It wasn't her fault, but she took care of it anyway. She redid the design and got the factory to remake and ship the replacement. Because she moved so quickly, we stayed on schedule and moved in on time. Otherwise it could have cost us weeks. We originally came in just for cabinets. By the end, Anne was helping us pick the flooring, the bathroom vanities, and the rest of the finishes. Thank you, Anne. We're very happy with how everything turned out.

Their name really does say it all - these guys are professional. I had the pleasure of working with…read moreJohn and his great crew today and I wouldn't hesitate to use their business again. They were on time, friendly, and all worked well as a team to get the job done as quickly as possible. Our move took longer than we all had anticipated (my fault for not totally realizing the amount of stuff we needed moved - lesson learned), but they were still patient with last minute adjustments and didn't leave until the job was done. Every piece of furniture was moved with upmost care and caution (using gloves and shoe protectors when necessary) and even providing us with felt pads for furniture. We were a bit worried about getting some extremely large, extremely heavy area rugs moved and these guys did it with no complaint and while it was definitely not easy, they made it look so. They even took the time to clean up and pile up the recycling garbage afterwards. Top notch movers. Would highly recommend. Also, scheduling was a breeze; John is quick to return your emails and phone calls.

This is the second time I've used them and they are fantastic. We had a complicated move - half to…read morestorage and half to a new home and they were organized, diligent and so efficient. I highly recommend them.

This place is eh. We came here mostly because it's close to home and we were just browsing. We've…read moreworked with other cabinet shops in the area and the experience has been better. Pros: Sales people were pretty friendly and patient with our many questions. We worked with Chloe who was great about helping us figure out what would fit with our kitchen configuration. They are happy to set you up with a visual of what your kitchen looks like with the selections, if you have plans that have dimensions. Obviously the more info you have the more clear of an idea they can give you on what your choices will look like, in context. Cons: Not the most options (i.e. for wraparound kitchen island attached to counter, they only had 8 foot option. Other store I went to had both 9 (as listed in our plans) and 8). Cabinet quality doesn't look the greatest. I never purchased here because I wasn't sold on their durability and some of the cabinet faces look chintzy. Price isn't the greatest for the value, but this is my personal opinion based on our visits and quotes with other similar price-point places in Burlingame and Bayview.

Was referred by friend to George. Very nice customer service and professional, knowledgeable in…read morekitchen and cabinets. Gave me great advice on my kitchen lay out plans :) I would definitely recommend this new location.

The people who staff this family run business are the nicest, most helpful people you will ever…read morework with. They are closing this summer, so get your hardware, paint, kitchen accessories, and jamming supplies before it's too late.

I see that it's going out of business and that's unfortunate for their local customers. However,…read moreI've never cared for this hardware store. Of the few times I've went, what I was looking for was never in stock. Help was ok. I left wondering how they stay in business and that was 7 years ago! It's interesting because I've always found True Value Hardware stores disappointing. Orchard Hardware (now Ace) is my go to favorite.