Belle did an AMAZING job on my pink chrome and white French tip set! great technique and wonderful…read morecustomer service!

I chose to get a mani/pedi here based on the glowing reviews and I am very disappointed in the…read morequality and overall experience I had here. First of all, I had a 5:30 manicure appointment and had to wait 20 minutes when they then told me they would start my pedicure. The pedicure was fine, nothing to write home about, but as it was finishing it up Belle came over and very quickly filed my nails and removed the gel I had one my nails already. I could understand killing two birds with one stone and starting to remove the gel to save some time, but then to actually start filing my nails in such an awkward position while I'm still in my pedicure chair was just so bizarre. When I'm finally allowed to sit at the normal manicure desk I assumed Belle would continue to care for my nails... nope. If she didn't get to it while I was in the pedicure chair then I was out of luck. The whole process was so incredibly rushed that looking at my nails I still see where there are cuticles. I don't understand why it was so rushed. There were a few walk in clients who she accepted while I was there and many appointments so I think she is just biting off more than she can chew but at some point she needed to say no and focus on quality over quantity. When all was said and done I had only been in there for just about an hour for a dip manicure and gel pedicure which is unheard of for me but definitely came at the price of sloppy work. *UPDATE* The owner contacted me and said she will only give me a refund if I take down my review.

Helen and Lee were very welcoming, used quality products and we had beautiful mani/pedis.read more

Great place ! We lucked out getting appointments for three of us for a girls weekend! They…read moreaccommodated all of us and were very friendly. The services were great and prices ! We would definitely come back !

Universal Nails Inside the Lilac Mall at 5 Milton Rd,…read moreRochester NH (603) 332-1466 Helen (Hang) has over 25 years experience and it shows in her attention to detail. Other places feel like an assembly line to get the next client in the chair, leading to a rushed experience and subpar nails. Helen was meticulous and lovely, and I highly recommend her. I'm someone who can not focus if my nails are not perfectly smooth and symmetrical (iykyk) so Universal Nails is the place to go for perfection!

This was the worst nail appointment I've ever had. I asked for French tips and she didn't do them…read moreand blames it on me for moving which distracted her. She also was extremely aggressive with my nails I had a cut on the side of my finger and she was so aggressive it hurt. Other fingers also hurt really bad an they didn't have anything wrong with them. The salon it's self was cute and a vibe but I still wouldn't recommend it.

Been going to Cindy's Nails for a few year now and I always have a good experience. Very clean and…read morenice environment. Customer service is top notch.

-new to salon: some good, some bad -was taken as a walk in…read more-lots of chit chat among workers (in their language) & salon phone rang constantly, so was not relaxing at all: suggest some calming background music to give a more spa like feel & answering machine - also technicians not working on clients sat in pedi chairs scrolling phones: very unprofessional (install a screen or such and a couple chairs and be out of sight) - had a guy who didn't pay attention during pedi. During foot prep (constantly looking around) and then I felt and noticed an actual bleeding cut on the side of my foot from overly aggressive scrubbing (& pointed it out to my technician who played the 'I don't understand' card - language was not the problem, the fact I was bleeding was!!!) -I also want to see this salon open instruments to be used on me from a sterilization bag opened in front of me (I'm in health care & this is needed in this day and age). It made me uncomfortable not knowing if what was being used on me was actually sterile. -polish application was done well & the overall price good -checking out told woman in charge of my cut & showed pic as it was no small wound: only got a "sorry" -no compensation offered so no tip and out the door & can't in good conscience recommend Needs much improvement!!!!

I love Diane!!! I stopped in after hearing great things about the shop... not really knowing what I…read morewas going to be dealt with. I got a full set with a french manicure (my go to) and I was blown away at how beautiful they were and how she made sure to not have them too thick. When I have gone to other places they make the acrylic so thick, it is uncomfortable and looks so unnatural. I thoroughly enjoyed her attention to detail and the perfection of her services. She is amazing and I will be going here regularly now.

When I first arrived - Holly was picking lice out of her sisters hair, my pedicure water is always…read morescalding hot. During my pedicure Holly taps my foot for me to move it - as I gently moved my foot she didn't lift her head up and my big toe accidentally touched her nose. She flipped out on me and accused me of kicking her in the F- - - face. Said she was going to F - - Sue me.I Have been a very faithful customer of hers for years and always tipped her very well. I was shocked and very hurt...If you like Bi polar people and bumpy nails this is your place. When it's time to pay I'm HUN.

Got a fabulous pedicure at a reasonable price. Spa is bright, open and clean. I would highly…read morerecommend

I have been getting my nails done consistently for almost ten years now and have been to a LOT of…read morenail salons ranging in quality. Time Spa is truly the pinnacle of customer service and quality that you are searching for. I truly look forward to my bi-monthly nail appointments. You can call ahead or make an appointment, or you can just walk in and they can usually take you right away as long as you're not coming in during rush times. Michael and Anna are two of the kindest, nicest people I've had the pleasure of getting to know during my time in New Hampshire. Them and their staff always do an impeccable job and I frequently get compliments on how nice my nails look. I usually get a powder dip and they last 2-3 weeks depending on what I am up to with my hands. They have an incredibly wide variety of color selection and I've had them do cute designs as well on my nails around the holiday season. I really cannot say enough good things about this place. I sincerely recommend to anyone in the area.

Good place! Makes it work or you return. New management…read moreseems better. Have pedicures and gels

New management has made a huge difference! Caring and attentive staff. Great prices too! Today I…read morepaid $30.00 for a fill and white tip manicure. I would recommend Da Vi Nails to anyone!

Great reviews on the Wells facebook page so I decided to give it a try and I'm so glad I did. A+…read morepedicure from Van, he was so nice and the massage and foot treatment were amazing! I did not get color so I can't speak to that end of things but everything else was terrific!

The staff are rude. They do not take their time and rush through their work. I would not go here…read moreagain. I had to go back the next day and get my nails fixed and they blamed their bad work on my nail techs who work in a whole different state. My French tip is also crooked.