I got a battery charger warning light on my 15 year old suv this weekend. When I called Les Schwab to see if they did batteries and the woman that answered was very friendly and cheerful. I brought the car in and it was busy but they told me the wait would be about an hour. When I returned, they'd checked the battery and alternator and didn't charge me a dime! Wow such great service and people. Thank you! read more

I don't go anywhere else for my tires and service. I've been a loyal customer here for over 10 years, and it is easily the best Les Schwab within a 100-mile radius. The store manager, Gary, is incredible. He is professional, honest, and truly the best at what he does. If you want great service and a team you can trust, come see Gary and his crew! read more

Such great service at the Mill Creek Les Schwab today! I pulled up and a tech came running out to my car the moment I parked. Haven't had that kind of service at any LS in many years, and it was so refreshing. He was exceptionally friendly and got me set up with what I needed right away. The cashier at the front desk was also very helpful, selling me the snow socks (alternative to tire chains) that I needed and also showing me how to install them. This took no time at all and was very appreciated. And fun fact: if you buy chains/socks from LS and end up not using them that winter, you can return them in the Spring. read more

Was quoted $21 to mount/ dismount tires & $8 for a valve stem replacement on each tire (4x wheels) I proceeded to drive there to check in to get the work done and the price jumped up to $44 per tire for mount/ dismount & $11 per valve stem. Big shout out to the staff for wasting my time on a Saturday. There's a reason this place has an empty parking lot and a lobby full of staff that aren't helping anybody . read more

Called in to check if they accept walk-ins, and they did! They fixed my flat tire in no time. Super quick and efficient service.

I've been at many Les Schwab's around the nation in North America, and everyone I've ever been to that Les Schwab has been professional service. I have nothing to say bad about this business or the person who may have a business that I did this for, out of the kindness of my heart. And I can guarantee you this I do not own a business, and no business asked me to write this review. It was a walk-in with a battery and a , and I was there within a couple hours. Thank you, , Jon Ryan Lamb, also known as Joanna read more

I haven't gotten my tire back yet but I'm just so pleased. They open at 8, I pulled in at 7:40 and got ready to eat my breakfast while I waited for them to open. Ayden, who I think pulled in to work just moments before me, pops out of his car and comes straight over to see what I needed. He got me set and on my way before they even opened. It's 8:13 and they just called to say it's ready. A couple years ago my battery died in the middle of 132nd. Kid jumps out of his car, pushes me to the side of the icy road (only fell once!) and gave me a jump, trying patiently since my battery was corroded. Guess where he worked?! I am convinced they only hire the nicest people. read more

The expertise of Sean and his crew did an outstanding job on ball joints, control arm, and suspension. Thanks for all your help guys A+.

Same day service was very much appreciated! I had a screw in my tire that I needed to have patched, ugh! I was able to do a same-day walk in appointment. I called ahead and was able to get on the wait list and then was texted when I was 30 minutes away. This flexibility was great as no one wants to sit at a tire store for hours! The waiting room was spacious with lots of seating options. The process was pretty painless and quick! They were able to patch my tire no problem. Will definitely come back for any of my future tire needs. read more

Stuff happens. We took our car in for some repairs that in the end Les Schwab wasn't able to complete. The process took longer than expected and we incurred additional costs renting a car while we waited. In the end Sean had our car towed to another repair shop, didn't charge us for Les Schwab repairs and even compensated us for a large portion of the car rental. Like I said stuff happens, it's how a business responds that builds loyalty. For what it's worth I'll be sending this particular Les Schwab and Sean my business for here on out. read more

Les Schwab earned a lifelong customer in me today. Last week, I drove over a screw, but luckily, the tire didn't actually go flat until I was already home. We have a 2016 Toyota 4Runner which has the spare tire under the back of the car. It's kind of tricky to get it in and out, but it's a relief to have when you need it. My husband replaced the flat with the spare, and today, I dropped off the car to get the original tire fixed and the spare put back under the car. They quoted me 1.5 hours. As I just live a mile away, I went home to wait, but they called me back right around the time they said they would and let me know the car was ready. My husband was reluctant to ask them to put the spare back under the car because last time, it was also a 1.5 hour job. You need a special tool and it's a bit awkward to do. He told me that it may be expensive, so to gauge what our time was worth on a weekend to determine whether to pay Les Schwab do it versus having my husband do it himself. I didn't care, so I asked them to do it. When my husband when to pick it up, he was SHOCKED to find that they helped us out with NO CHARGE. He asked why, and they responded with, "We hope to see you again someday". THAT, my friends, is a service you don't find anymore. They could have easily charged us a couple hundred bucks, but they decided our future business was more valuable than that. Well, guess what? We need four new tires this year. I won't dare go anywhere else. Thank you to all the fine people at Mill Creek Les Schwab!!! Unbelievable service!! read more

Les Schwab Tire Center - Sad flat tire! - Tires Near Me - Mill Creek, Washington

Terrible experience 4+ hours. I came in for my 12pm appointment that was supposed to last 90mins for a tire rotation. 12:50pm they tell me I need an alignment and will be ready at 2. At 2pm, they said my car won't be ready until 3pm. At 3pm they said it won't be ready until 4pm. I can see my car in the parking lot and wasn't touched until 330pm. My kids waited for me at school because I was late picking them up. I don't think Les Schwab wants us to be a customer, 4 hours waiting and no correct transparency of completed service time. read more

Brought in a car for tire replacement. After their care, the car wouldn't start anymore (in their parking lot), similar to an issue we had already had fixed by a mechanic five years ago and had not experienced any issue with since. The manager blamed our alarm system, which was installed four years ago again with no issue, and said he would deny any damage claim brought forth. So now we have given them 800 bucks for a car to be made completely inoperable and no accountability taken by their staff or management. I had been recommending them to everyone before, but they'll never see my business on any of my cars again after this. I'm sure I'll end up spending at least 1k to fix their damage, but they'll lose the rest of my life's worth of business. Avoid these swindlers like the plague read more

Wife got a screw in her tire and TPMS gives the warning. Enough air to drive it I find when I get home so I call Les Schwab to see if they can get me in before they close. They close at 6, it's 5:30, they say yes. They're about to make a customer for life! I get there, wait only for them to try to sell me new tires and say they won't repair it. Wear indicator says they should last until the rain season (see picture), so planned to replace them then. No wire showing, still rubber. But Les Schwab thinks the sale now is more important than taking care of a customer. This late, I needed a fix, not a sale. Guess that's the business. Won't be back. read more

Les Schwab Tire Center - Tire. - Tires Near Me - Mill Creek, Washington

I dropped off my car at 9am and I called them at 1pm because they havent gotten back to me yet. I just wanted to get my brakes CHECKED but they told me they havent even started it yet. I waited for 4 hours for nothing. Go to a different location instead. read more

Are you kidding me??? $200 to swap out tires from winter to summer???? I called around and am pleased to say I saved myself $120 and the job was done fast and correct... You should be ashamed of yourselves!!!!! read more

Gary and his team were amazing! Met me at my car, ushered me inside, had me in and out quickly with a wonderful repair to my problem tire. Gary's enthusiasm and kindness were so refreshing and I am so impressed with how I was treated. Thank you, Les Schwab for such a great culture of care to your customers and for hiring people like Gary who represent you so well. read more

I have always had great service at this location, and today was no exception; our tire-repair was less than 40-minutes and did not cost anything! Thank again, Les Schwab! read more

Had a set of snow tires that my dad no longer needed mounted and balanced on a set of stock Ram Rebel wheels. Keeping in mind that these tires where originally purchased from Les Schwab 3 years ago they charged me $203 plus tax!!! 50 bucks a wheel!!! Furthermore I was a long time customer having just bought tires this spring for my wife's van and daughters car! So long Les Schwab read more

I called and asked about availabilty of tires in the size I gave him. The guy put me on hold. Then, returned to tell me their system was down. Hours later, some other guy calls me. The first guy had written down the size of tires I needed. He wrote down the wrong size. So, I got some information from the second guy...but, had a few questions about some other tires. He quoted prices that were more than other shops...by quite a bit. He said it was because of their warranty. Justification for charging more...? I don't think so. I didn't say that to him. I told him I liked their store and would be interested in getting the answers to my questions. He told me he would call me back. He did not. Will I be purchasing around a 1000 dollars of All Season Radials from that store? Nope. read more

I came here to get my tires checked after a tech told me elsewhere they were filled with nitrogen. This was news to me. I have owned my car for a few months, and I'm ignorant regarding mechanics. This tech claimed adding air would damage my tires. WTF? So I went to Les Schwab who explained that unless I'm driving 200 mph it doesn't matter, and they checked the tires. We had a good laugh. Thanks Doug. read more

Excellent customer service and product knowledge. Seems upfront and honest. What they lack is Covid19 guidelines. Staff was not wearing mask generally unless the came to talk to you. Did not see sanitizing of counters between customers. read more

Great service....and let me tell ya.... I didn't do these guys any favors. I showed up late for my appt by 20 minutes and is that a problem?? Not for these guys. They were able to work my little Boxster in with zero issues and they got my alignment done in less than an hour! The fee ended up being less than the estimate (hello is this for real?) you bet I'm coming back. My baby Boxster was treated as well as I was! I love this place and will forever be coming back because when they treat you like family...well that's what ya do! Go here guys! It's got all the right ingredients for one happy car and an even happier driver! read more

Les Schwab Tire Center - Tires Near Me - Mill Creek, Washington

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Worst les schwab ever...i thought les schwab tire mechanic professional but not this les Schwab in millcreek brought my truck waited for 1.5 hours and than just call me says we couldn't fix your tire because the nail is damaging these that these mannnnn just say your lazy...how the hell your a tire mechanic cant even take our my spare tires from my truck...i just found out from my manual theres a switch to unlock the spare tire under neath my truck wow i don't want to call out names but these guys here working in mill creek should work at walmart tires instead either they lazy and the worst part is they telling me to change 3 of my tires and get me a quote for $799 hahaha this place is a joke read more

Dropped tire off with screw in it, pretty simple. Guy said it'd be an hour, he'd call me. Two hours later I go back and they still hadn't done it. Said it'd be a couple hours. I took the tire. They should rename the franchise because it's no longer the the trustworthy place it used to be. I won't be purchasing anything from these guys, hello Discount tire!!! "World Class service" what a joke! read more

They patched my punctured tire FREE of charge! Amazing customer service from the initial lady and the maintenance guy! Sweet and helps full people. It's also super packed here so that's a good sign! U can book online in advance! My new established local tire shop for sure!! Thank you read more

Les Schwab Tire Center - 1st time and hoping to make this my established local tire shop:) - Tires Near Me - Mill Creek, Washington

I had a tire with a slow leak and Les Schwab repaired it for free. They also checked my tread, and brakes. They ended up finding a screw in one of the tires, but they patched up the hole. I was given a quote for new tires too. Tyler and Brent were very helpful and nice, thanks Les Schwab! read more

After expensive tire replacement did not stow spare properly. Visit before that, loose clunking noise happened after brake work, due to loose caliper found by Honda dealer. As part of tire work I negotiated a wheel alignment check. They would only do a minor toe adjustment for an additional $140. They are masters of upselll. Not impressed with service. read more

DO NOT go to these guys for an alignment. They basically told me they couldn't align my truck to factory specs and it was the best it was gonna get. Fast forward a few days my truck is driving like shit and pulling to the right. Didn't even want to take it back to them to screw up even more went to a different shop who got the alignment perfect. Proceeded to inform them and ask if I could have a partial refund for wasting my time and they said I should of brought it back into them like they could t even figure it out in the first place. Would recommend anywhere over Schwab unless you like getting screwed read more

My wife recently picked up a nail in one of her tires and since they were getting close to the wear bar anyway, I figured it's time to get some new tires. My first stop has always been Discount Tire since I've never had a bad experience with them. I checked and they had no options in stock that I liked in the correct size. This started some extensive online shopping and phone calls. No one seemed to have anything in stock that I liked for her SUV. I remembered a Les Schwab around the corner from my home in Mill Creek and checked their options online. They had a new tire that sounded interesting, the Reputation. The specs fit our needs and the warranty was good. I decided to go there first thing Saturday morning when they opened. My wife and I arrived and they had already opened by their 8am starting time. The store was very clean and nice. We were immediately greeted by a cheerful worker. I explained what we wanted and the size tire we needed. I was pleasantly surprised to hear they had it in stock and the price I was given exactly matched that online. We also needed her brakes checked as there was some vibration in the front that I figured were some warped rotors. No problem, they said they'd check the front and rears. Less than an hour later we got our call that the rotors were warped and serviceable, but they felt the rears were bad too, but not serviceable. They gave me the option to R&R all four rotors or turn the fronts and R&R the rears or just turn the front. Since I could only feel it in the front, I opted to just turn the front. I got no hard pressure to do them all which I appreciated. They said okay and about an hour later we got a call that the car was done. Fantastic! When we arrived, we found our car parked and finished. The paperwork was all ready to go and we quickly paid and were on our way. Just the way I like it! The services that are optional at other stores are included here like lifetime flat fixes, tire rotations, etc. The warranty is great at 80k miles too! And about these Reputation tires, they are fantastic so far! As advertised, they are quiet and have a very smooth ride. Handling and grip seem good so far. My wife and I are very pleased. We appreciate how we were treated and the quality and integrity of work we received. I won't hesitate to recommend them to anyone or use their services again. read more

Was in the area running errands and so figured I'd give this location a shot. It's convenient being across from Fred Meyer and all, but definitely nothing special. The employees were nice enough, but not proactive. They told me it would be about 90 minutes. I was left sitting there for 3.5 hours with zero updates until I asked. I didn't have a lot to do that day that couldn't be done while sitting there, and so I stuck it out, but... Won't be going back. read more

The AAA driver, after jump starting my car, advised me to take my car straight down to Les Schwab to get the battery replaced. My car would probably not start again once turned off, because my car battery was dead as a doornail. I called Les Schwab before heading down, and the gal who answered confirmed that they had my battery in stock. One of the technicians came out to my car to greet me; very friendly reception! They promised my car would be ready in an hour. My car was ready in under an hour, and the replacement cost was less than expected, with a substantial battery warranty. All were unexpected, and I was pleasantly surprised. They made a great first impression! I will definitely be going back for additional car maintenance and the great customer service. read more

This location is great. I've been coming here for years and their customer service is absolutely the best. Today I got a flat tire on the way to work and couldn't even make it to them since the tire went flat so quickly. I gave them a call and they came right out to me and put on my spare so I could get here and get my tire fixed. read more

Les Schwab Tire Center - Tires Near Me - Mill Creek, Washington

Amazing Customer Service!!! I pulled in after hours without knowing that they were closed. They asked if I just needed air and they still took me right in...and they didn't charge anything! They greeted me with a smile, and I was so thankful for their service. Thank you for providing a great service, Les Schwab! You guys are amazing! read more

Excellent service. Pulled in on a Monday morning and was greeted as I got out of my truck. They got me in immediately and repaired my flat FREE OF CHARGE. My tire wasn't even originally purchased there. In and out, 15 minutes. Impressed and satisfied customer. read more

Last week in the morning my boyfriend found a screw sticking out of one of my tires and it definitely made me grumpy for the day! This was the second tire incident in the past month! My boyfriend bought a new tire to replace the first one that had a leak from Les Schwab, so we went back to see if this one could be fixed. Turns out the screw was in the sidewall and it couldn't be fixed, so we could've paid about $200 to replace one wheel, or $500 to replace all 4 and have their 40,000 mile warranty! We went with the latter of course. But the reason why I was SO IMPRESSED with this location was because we were rushing to get off from work and drive from Auburn back to the north area in time to get the car with the tire problem and take it into Les Schwab. They were suppose to close at 6p and the car went in at 6p. They took care of everything for us and we went back home with new tires and a safe car to drive. read more

We bought 2 tires 2 years ago at this Les Schwab. While driving yesterday, we ran over a piece of razor blade in a construction area. My husband took it in this morning to get a new tire. What a pleasant surprise when Giovanni told us that it's remaining value was covered under warranty! (since it still had plenty of tread remaining, it had almost it's entire value) Wow! How's that for honest evaluation! ! Les Schwab's Best Tire Value Promise covers things like razor blades sticking into your tire. AND, because they didn't have our specific tire, we didn't pay a penny! They just earned a loyal customer. :) Thanks Gio! read more

Les Schwab Tire Center - fantastic warranty! - Tires Near Me - Mill Creek, Washington

I had scheduled an appointment to see if I needed an alignement. I was told if it didn't need an alignment there would be no charge. Yay!! They quoted it would take about an hour and a half to two hours if I needed one. They called me right away and let me know I did need one. However it only took them an hour! Yay. read more

My husband limped in there with our SUV with a wheel that was suddenly on the verge of falling off. They gave us a price quote that we couldn't pay all up front (by no fault of their own), so we were offered in house financing which was a huge lifesaver! We have 5 kids and this was the only vehicle we have to get all of them around. When all was said and done the price came out even lower than originally quoted and we got our vehicle back. And most of all, two nights in a row they stayed after closing time for him. First night for when he was waiting for me to pick him up after the car broke down, and then the next day they waited after hours again for him to pick the vehicle up after he got off of work! You guys are doing an amazing job! read more

Went in to get a alignment , told me they got it to where they could but because I had a lift done to my truck it can't be to 100% which after speaking with other managers at different les schwab locations that is total bs ! Called and spoke with Gary the "manager" ! He is a total sarcastic jerk! Who questioned my mechanic who did the lift kit and totally was disrespectful to myself and the other business who did my work! Told me what kind of shop are you going to where they don't do alignments! I will never recommend this mill creek location to anyone they are jerks and obviously don't know what they are doing ! Gary has no business being a manager! Needs some customer service skills! U don't talk bad about other businesses as a manager .. UPDATE After contacting corporate and speaking with the area manager he did some research and called saying the tech did the job wrong and should of asked more questions , which I understand and am cool with! He refunded my money and said that the manager Gary told him he never spoke to me, he is a total liar and a worthless manager! Gary that is! Bluntly lied to his area manager after me and him had a 10 minute conversation the day this all happened! Whatever I like les schwab but the manager Gary is giving them a bad name and look read more