My experience was absolutely horrible they called animal control on me because I missed an…read moreappointment. And sent my sick puppy home and was of no help at all. I wasted around $300 for nothing. ABSOLUTELY NEVER GOING BACK!

Unfortunately my recent experience was disappointing. Horrible customer service from the…read moreassistant(older woman). She was rude, unfriendly, and openly spoke negatively about other staff members. This created a very uncomfortable and unprofessional environment. I brought my concerns to the doctor, she didn't seem to be concerned about the issue. My cat is my family, and I do not feel comfortable bringing my pet into such a toxic atmosphere. Sadly, the quality of care and professionalism at the hospital has declined, and I will not be returning. I recommend finding another hospital for your pet's care.

I had to put down my 14 year old lab. She wasn't doing well at all. Dr. Jerry came out and he's…read morevery nice and explained each step. It was a difficult thing to do, but his expertise made it easier.

We tried to get into All Creatures Mobile Vet for years but they were not accepting new patients…read more Then something wonderful happened - they added a brick & mortar location and expanded the family by adding Ellyn, (also a vet!). Congrats!!!!!! I have used their mobile services and was very pleased. There is a charge for the mobile service, but it is money well spent on your fur babies when needed. The new clinic is clean and bright and the tech at the front desk was very friendly and answered all my questions. P. S.These folks also take care of all kinds of shepherds at High Sierra Lifeline K9 Rescue. Kudos for that, because they treated my King Shepherd when he first arrived from the Sacramento Shelter and came to HSLK9! Anyway, I ended up with a great dog AND a great vet! What more could I ask for? Visit All Creatures in Carson City in the old Timberline Vet Buliding at 3309 N Carson St.

Both Docs are great! Techs too. Dr. Pulver was recommended when we first moved here and we're so…read moregrateful for having met him.

When someone calls and asks a question the person answering the phone should answer the questions…read morein full and not condescending. I did that job for 25 years and never had a complaint. Do not be disrespectful to potential clients coming to your office.

We've taken our two Dachshunds here for awhile now. Last weekend our puppy chewed on an electric…read morecord and got shocked. They took us in immediately and checked Dexter out. He's part of the family and we love him so much. The staff at Sierra Veterinary Hospital are so caring and kind. I highly recommend them for loving care and attention for your family pets.

My 8 yr old female cat was ill and we took her in. When they ran tests they found she has a urinary…read moretract infection. Everyone was caring and explained everything as we went along. They were very efficient and asked us how we wanted to proceed with treatment. We were also taken into a room at the time of our appointment which can be difficult at times in a veterinary office, just as it is in human medicine. Until tests are run and results are known, no one knows if or what concerns need to be addressed. In the many years I have been going there, I have found the care to be excellent. Having worked at a University in Veterinary Medicine for 23 years, I feel my expectations are high and Sierra Veterinary Hospital meets those standards of care.

I used to take my other dog there and when the assistant slapped my 15 year old dog right before he…read moredied that should have been my red flag. But again when my new dog had an emergency, I called and they ask if it's an emergency so they can get you in right away so they put me on hold and then came back on the line and said no you cannot come in today, we aren't taking any emergencies. What? Then why did you ask? And they were rude. So I can only imagine how they would treat my new pup if I allowed him to go there.

I believe they have finally gotten some good people at the front desk, but it's been a nightmare…read morefor a year and you would assume when you go to a veterinarian office the physicians would be dog lovers, it's just been too many bad experiences. I need to find somebody new and I would not suggest going there btw we just were sent a letter releasing my animals from their care , I rest my case don't try and improve

I had the pleasure of meeting Dr. Matt and Tannier today. I adopted a black domestic short haired…read morecat (male) two weeks ago. Given his recent trauma of being in a carrier when I flew with him from Portland (Oregon) to Reno, I did not want to stress him out by placing him in a carrier to see a veterinarian in a traditional clinic. I received instructions from Battleborn to secure my cat in a bathroom. Dr. Matt and Tannier were punctual and very professional. They showed wonderful kindness towards my cat - he did not meow at all when they trimmed his nails, and retrieved urine/blood from him for lab work. It was worth every penny to have a house visit - minimal stress for my new fur baby.

Dr. McSweeney was absolutely wonderful! I had 3 cats and have been trying to find a mobile vet for…read moreseveral years. Every single one I have called in my area told me that they are not accepting new clients, so I would call back every 6 months or so, same story. I was finally referred to BBMV. My elderly cat needed a quality of life check and my other two terrors simply needed a wellness check. Taking all 3 to a vet office is such a hassle (one pees as soon as she sees the carrier and one poops in the carrier on the way to the vet and the way home). BBMV's vet tech Heather, was super responsive to all my messages and answered all my questions. They were able to get me into the schedule within 2 weeks, which I thought was totally acceptable given I was a new client and had 3 cats to see at the same time. Dr. McSweeney and Heather showed up slightly early, but were very kind and gentle with my cats. He was very thorough and explained all possibilities and treatment options. I ended up having to allow my eldest girl over the rainbow bridge during the appointment and Dr. McSweeney and Heather were amazing. They gave me all the time I needed before and after the injection. They treated my little girl with the respect and love she deserved. While I did not enjoy the appointment, it was nothing that Dr. McSweeney did. I would 100% recommend him. The $120 travel price was totally worth is for me, and the remaining costs that were charged were actually less than what I would have been charged at the local vet office. My total bill was just about the same as it would have been if I had gone to the local vet office, and in the end my kitties were less traumatized and my little girl got to say goodbye in her own home.

Great experience, I had an emergency with my pet snake and they were the only ones that were able…read moreto see her because no one else was open or had a snake specialist. The paper work went fast and unfortunately my snake didn't make it but they were really understanding

Recently, my little boy had to have surgery after deciding hair ties were an acceptable snack…read morechoice . To say I was nervous would be an understatement. I was definitely that client -- asking all the questions, thinking of every worst-case scenario, and quietly panicking about losing my baby. Dr. Fisk was beyond amazing. He met every single one of my anxious questions with patience, kindness, and the calm reassurance I so desperately needed. He never made me feel silly for worrying -- just supported. When I came to pick my boy up, I was greeted by the sweetest front desk staff who immediately reassured me that he did great and was in the back resting. They told me he was such a good, loving boy -- and as a pet mom, that melted my heart. Dr. Fisk explained everything thoroughly -- how the surgery went, recovery steps, what to watch for -- and again answered every question with such gentleness. Anytime I've called with questions (because, yes, I'm still that mom), the staff was responsive and so kind. I truly can't recommend Skyline Pet Hospital enough. All of my babies go there, and I leave them knowing they are loved and in the very best hands. Forever grateful.

This vet clinic was incredible! Went on a hike with our dog and had concerns over gastric volvulas…read more We hurried in without an appointment they took us back right away and eased all our concerns they were so knowledgeable and sweet with our dog. So grateful to this clinic!

We had a great experience with Dr. Buckton! Unfortunately whole on a short RV camping trip we…read morenoticed our dog Bailey had blood in her urine and after trying to get an appointment from 4 other closer Vets we drove 40 miles to try to get in on an emergency basis. We expected a 2-3hour wait but they were able to see her in about an hour . The dr's technician was thorough and kind and when Dr. Buckton arrived he took the time to explain her possible condition and answered our questions about cost of a conservative treatment or aggressive treatment. We chose the conservative antibiotic treatment and by the end of the next day the blood in urine had cleared completely. The only issue we have is his office is too far away to be able to use for all of Bailey's needs! Thank you to the whole office!