Hmmm... what would I improve? Let's see. When a Veterinarian office is more concerned about their…read moremoney than the animals, I would say that improving their % of care and concern would be beneficial for any Vets office. I was warned and told to go to the other Dayton vet office, but they were closed for the holidays. My husband and I are both in the medical field and have no problems paying our bills. This place made us feel like we were bringing in one of our car titles for a same day loan.... Our ailing dog's pain was a secondary concern. Extremely poor form.

Very nice and professional. Even though I ended up using the vet associated with my dogs rescue,…read moreDayton Valley Vet would be my next "go to" choice based on my conversations with the staff and receptionist. Give them a call and check out their services. Dayton has two vets now. Please give these folks a chance.

I used to take my other dog there and when the assistant slapped my 15 year old dog right before he…read moredied that should have been my red flag. But again when my new dog had an emergency, I called and they ask if it's an emergency so they can get you in right away so they put me on hold and then came back on the line and said no you cannot come in today, we aren't taking any emergencies. What? Then why did you ask? And they were rude. So I can only imagine how they would treat my new pup if I allowed him to go there.

I believe they have finally gotten some good people at the front desk, but it's been a nightmare…read morefor a year and you would assume when you go to a veterinarian office the physicians would be dog lovers, it's just been too many bad experiences. I need to find somebody new and I would not suggest going there btw we just were sent a letter releasing my animals from their care , I rest my case don't try and improve

I had the pleasure of meeting Dr. Matt and Tannier today. I adopted a black domestic short haired…read morecat (male) two weeks ago. Given his recent trauma of being in a carrier when I flew with him from Portland (Oregon) to Reno, I did not want to stress him out by placing him in a carrier to see a veterinarian in a traditional clinic. I received instructions from Battleborn to secure my cat in a bathroom. Dr. Matt and Tannier were punctual and very professional. They showed wonderful kindness towards my cat - he did not meow at all when they trimmed his nails, and retrieved urine/blood from him for lab work. It was worth every penny to have a house visit - minimal stress for my new fur baby.

Dr. McSweeney was absolutely wonderful! I had 3 cats and have been trying to find a mobile vet for…read moreseveral years. Every single one I have called in my area told me that they are not accepting new clients, so I would call back every 6 months or so, same story. I was finally referred to BBMV. My elderly cat needed a quality of life check and my other two terrors simply needed a wellness check. Taking all 3 to a vet office is such a hassle (one pees as soon as she sees the carrier and one poops in the carrier on the way to the vet and the way home). BBMV's vet tech Heather, was super responsive to all my messages and answered all my questions. They were able to get me into the schedule within 2 weeks, which I thought was totally acceptable given I was a new client and had 3 cats to see at the same time. Dr. McSweeney and Heather showed up slightly early, but were very kind and gentle with my cats. He was very thorough and explained all possibilities and treatment options. I ended up having to allow my eldest girl over the rainbow bridge during the appointment and Dr. McSweeney and Heather were amazing. They gave me all the time I needed before and after the injection. They treated my little girl with the respect and love she deserved. While I did not enjoy the appointment, it was nothing that Dr. McSweeney did. I would 100% recommend him. The $120 travel price was totally worth is for me, and the remaining costs that were charged were actually less than what I would have been charged at the local vet office. My total bill was just about the same as it would have been if I had gone to the local vet office, and in the end my kitties were less traumatized and my little girl got to say goodbye in her own home.

My experience was absolutely horrible they called animal control on me because I missed an…read moreappointment. And sent my sick puppy home and was of no help at all. I wasted around $300 for nothing. ABSOLUTELY NEVER GOING BACK!

Unfortunately my recent experience was disappointing. Horrible customer service from the…read moreassistant(older woman). She was rude, unfriendly, and openly spoke negatively about other staff members. This created a very uncomfortable and unprofessional environment. I brought my concerns to the doctor, she didn't seem to be concerned about the issue. My cat is my family, and I do not feel comfortable bringing my pet into such a toxic atmosphere. Sadly, the quality of care and professionalism at the hospital has declined, and I will not be returning. I recommend finding another hospital for your pet's care.

I had to put down my 14 year old lab. She wasn't doing well at all. Dr. Jerry came out and he's…read morevery nice and explained each step. It was a difficult thing to do, but his expertise made it easier.

We tried to get into All Creatures Mobile Vet for years but they were not accepting new patients…read more Then something wonderful happened - they added a brick & mortar location and expanded the family by adding Ellyn, (also a vet!). Congrats!!!!!! I have used their mobile services and was very pleased. There is a charge for the mobile service, but it is money well spent on your fur babies when needed. The new clinic is clean and bright and the tech at the front desk was very friendly and answered all my questions. P. S.These folks also take care of all kinds of shepherds at High Sierra Lifeline K9 Rescue. Kudos for that, because they treated my King Shepherd when he first arrived from the Sacramento Shelter and came to HSLK9! Anyway, I ended up with a great dog AND a great vet! What more could I ask for? Visit All Creatures in Carson City in the old Timberline Vet Buliding at 3309 N Carson St.

Our cat Quark got sick with cancer very abruptly and, unfortunately, we had to make the decision to…read moreput him down. Chris from Rover was available to come the next day. He was the proper balance of compassionate and level-headed that you want from a vet. He validated our decision and everything went smoothly. We miss our Quark but are grateful for Ri services that allowed us to send him off at home in our backyard with dignity.

For any pet owner I can't think of a better place to handle your pet's final needs. We lost our…read morevery special girl, Orie this morning who was a special dog for 14 plus years, She was a wonderful friend and companion. She was a blessing that was rescued from a kill shelter as a puppy who had been abandoned. It was love at first sight and a feeling that she was an old soul who captivated our hearts from the very first day to the last. We met Rover Veterinary Care when our other dog Mia became sick quickly. I will never forget how wonderful they were when we called and then came out to euthanize her. Dr. Chris came out today to do the same thing for our beloved Orie and was as heartfelt, attentive and kind as anyone can be when you are facing the loss of a beloved pet. Special people who do a special task for the pets in our lives when their time runs out. Thank you from the bottom of our hearts.

Agate Bay Animal Hospital is hands down the best. The staff are super nice and so caring for their…read morepatients. They make sure your fur babies are comfortable and cared for. They use the Pets App for communication which is great for quick response without having to ring them. Doctor Montana is AMAZING. She loves what she does and it shows. She has treated my pup with unusual issues including false pregnancies and also performed her spay procedure. I trust them there and so glad I found great care for my pups.

Such an unfortunate experience. This business stressed me terribly when they last minute cancelled…read moremy reservation right when I arrived at their location (Saturday)! Never had I ever had a cancellation on the very day of by a dog day care in my 5yrs of experience going to a snow/ski resort! They said they couldn't accommodate my dog despite that I completed emailing them my dog's vaccinations prior to arrival because my dog is missing Influenza vaccine. They said they have private rooms per dog but they walk them together. I asked if they can please walk my dog without the other dogs or if they can give her the vaccination and I would gladly pay for it. The tech said that the Vet was not in town and she will get fired if she will let my dog in. I said may i talk to your vet? She said the vet wont answer. My smart border collie is very healthy and is not sick! I give my dog a bath every week and feed her dry food and whole food wet food with nutritional vitamins! This was very disappointing and would def NOT recommend to friends and family!!

Dr. Fisher saved me from going stark raving mad regarding my dog's diagnosis and needed surgery…read more She referred me to the most prominent specialist in the area and took it upon herself to reach out to him with the medical issues and the need to expedite the surgery. Seeing Dr. Fisher is not my regular vet, I believe she went beyond the routine and definitely cared about the best treatment for my dog. If I lived closer to her practice, I would definitely use her as my preferred vet. I wish her and her staff all the best and thank them for being so compassionate.

I live in Washoe and my dog was poisoned. I called Animal poison control and got instructions,…read morewhich included going to a vet for bloodwork Wed: Day one Went to Washoe Valley Vet. They had an emergency. I gave them the case number from Animal Poison Control and the direct # to call. They said they would call and get back to me. They didn't. Obviously didn't seem a priority that my dog was poisoned. Thur: Day two I called again. They had another emergency. Plus they had too many 'squeeze ins' to see my dog, I had to wait at least a week to get seen. Apparently a poisoned dog doesn't qualify for a 'squeeze in'. I asked the woman what Animal Poison control recommended. She said, "I was on hold too long and had to hang up" So, as a test, I called Animal Poison Control myself immediately after hanging up with her. I waited on hold for 6 minutes. Obviously a poisoned dog doesn't warrant waiting on hold for 6 minutes. The person from Animal Poison Control said (and I'm quoting verbatim here), "Go somewhere else, immediately". So I did. Obviously never going back. I moved to Washoe about a year ago and they treated a cut on my dog adequately. That was my only other experience with them.

Wow what a disorganized, unprofessional place. I was looking forward to taking my beloved dog…read moreSawyer to a new team of veterinarians that have their office like 3 minutes from my home. The original Vet Dr. Hatch used to occupy and own this property before he retired. Anyway since our last Vet retired from seeing patients to work solely in emergency care we needed to find someone new. I give a 2 star rating since the gal at the front desk and the assistant were both lovely girls and know how to treat customers. Sawyers ears were very dirty so the doctor wanted to take a look but alas the other doctor was gone and took the tool with her and asked if I would consider leaving my dog there for 2 hours to waits for the other doctor to reappear. Ummm that would be a hard No. I was surprised that they even asked me that. I don't know any of you! Seriously?!? The reason for todays visit was my dog had a red rash in his nether regions and I was beginning to worry since I first noticed it 2 days ago. My appointment was at 2:30 and that is when I arrived. Like I mentioned the first assistant asked a bunch of questions about Sawyer most of which would have been on the sheet I brought with me all about his last treatment, shots, ect. She mentioned she might want to do $250.00 worth of blood work, um that's a hard no. The initial visit was $75 and then another $50 for I don't know why... The doctor said she had no idea what the rash was and thought maybe it was a bacterial infection....Really?

Nope. I'm a foster for a local rescue, and we consistently had difficulties with kittens that were…read morefixed. We have a new location for our kittens and are very happy. I do believe this business has shuttered their doors at this time

Both Docs are great! Techs too. Dr. Pulver was recommended when we first moved here and we're so…read moregrateful for having met him.

When someone calls and asks a question the person answering the phone should answer the questions…read morein full and not condescending. I did that job for 25 years and never had a complaint. Do not be disrespectful to potential clients coming to your office.