The ladies that were working behind the counter were super helpful and informative! I was greeted as sok. As I walked through the door, and one of the young ladies came right out to assist me! read more

You know I remember after visiting this place today why I never go here because about 6 months ago I had the exact same experience. When you walk into the place everybody there ignores you they don't ask you if they can help you, nothing and I remember this from the last time I was there. It was the same thing you could wander the store aimlessly and nobody will ask you if you need help. It's actually quite bizarre, considering their prices are three times more than anywhere else on the planet Earth you think they give you a little customer service. I will not be back that's for sure only reason I stopped today was for pure convenience and I regretted the entire experience. read more

Always go to the Antelope store for great help and knowledgeable workers....I have had good luck in the past and then this past week went to the store on Douglas, the store on Five Star and called customer service. Nobody had any information regarding the questions/problems I was having. I walked into the Antelope store today and was greeted by a friendly staff person who knew exactly what I was talking about and helped me with no problem. In and out within 5 minutes and the guy behind me said that he always goes to the Antelope store even though he lives closer to Roseville. I appreciate good customer service and the fact that they know their business! read more

I was helped by Amarie She was wonderful. She was friendly, efficient and a great help with my pool sweep. The best worker there ever.

Do not recommend this business. I went in for help and the sales lady was just trying to sell us an 80$ chlorinator. We bought a new above ground pool and we're just looking for 1-inch chlorine tabs. The sales lady stated they are discontinued when we found them everywhere else. She was just trying to sell me instead of just being helpful. Do not recommend and will not go back. read more

I have recently had to take over my pool chemicals and I started off trying to fix a horrible situation left to us by a horrible pool company. All I can say is I've had nothing but GREAT SERVICE from this location! Julie and Jake both go out of their way to help and come across that they really care!! Im very impressed with the service here! read more

Very knowledgeable and friendly. I highly recommend this store for your Pool Accessories.

Worst of the worst. At least their Walerga road location. Never see the same employees twice. Except the first guy. He tried to tell us he had no record of our purchases despite the fact we used a credit card. Liar. Fortunately, the equipment manufacturers were more honorable with respect to their warranties. Leslie's tried to get out of having to service them if the manufacturer is paying them instead of the customer. Bye bye leslies Ok, a few years down the line here... I vowed to never go to Leslie's again, however, circumstance forced me to three times. The guy who lied is gone. A new lady, (I'll have to get her name) was there each time. She went above and beyond to help. Even tracked down a gasket for an automatic chlorine pellet feeder on my pump/filter system that Leslie's doesn't carry. Then, she held onto it for three weeks when I forgot to pick it up. She remembered me by sight and brought the part out without me even reminding her who I was. Keep this lady Leslie's. She may get you two more stars. So, I am bumping my overall review up two stars just for her. read more

Recently our pool pump went out. Went over to Leslie's pools in antelope. Maaannn can I just say how smooth everything went! They were running a promotion on free installation which was music to my ears. Pitched a Jacuzzi Digital Pump and schedule a technician to come and get it installed. Joel, the technician, gave me a call in advance letting me know he's on his way to the store to pick up the pump and game me a call once again when he was here. Even tho the pump we had was one of the oldest ones he's ever seen and electrical was ran underground. Joel didn't hesitate to make it work and got the job done in less than an hour!!!! Honestly this is my first ever review, don't really do many of these ever but this man needs to be recognized! THANK YOU JOEL! Joel was fast, efficient, knowledgeable about what he was doing and what needs to be done. Very much appreciate that. Thank you Leslie's pools on Walerga and thank you Joel! You guys are awesome!! read more

Leslie's Pool Supplies - Hot Tub & Pool Near Me - Antelope, California

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I work construction. Can you imagine asking a general contractor To pay me for my time when I go to look at potential work to keep the company afloat and our people working? Leslie Pools charges for their evaluation if they come out. Canceled Appt read more

I was so overjoyed by the professionalism and knowledge Jake the manager shared with my wife and I. This is our first above ground swimming pool and Jake's advice and tips greatly helped us understand how to clean and maintain our levels. He was very polite and courteous with us. He explained the do's and how to's for us reassuring we going to have a fun filled summer with our new pool. Thx you again Jake see you in few weeks! read more

Today, July 15, I went to the Antelope, CA store (#532) to get some hoses. I told the sales person, Amarie H, #64185, that I needed two 6-foot hoses and gave her the broken hose stub to match the size. She was gone about 5 minutes and returned with one 12-foot hose. I repeated that I wanted two 6-foot hoses. She took the hose back to the store room and after another 5 minutes returned with FOUR 3-foot hoses!! I repeated that i wanted two 6-foot hoses so she disappeared again and finally returned with two 6-foot hoses. After she rang up the purchase, I noticed that the newest hoses were too large, my sample fit inside her hoses. She took off around the store looking for the right size hose and I finally told her to reverse the charge. I went to another pool supplier and got my hoses, first time! I WILL NEVER shop this store again. read more

I went into Leslie's in Antelope today with a pool sweeper that was not working. Deanna went way above and beyond to get it fixed. She was friendly and knowledgeable. Highly recommended! read more

Want to give a shout out to Todd for his help today. After battling replacing a new filter replacement all morning only to continue getting leaks, went to Leslie's for help / advice. I did have sense to take my old o ring with (suspecting could be culprit). Sure enough the issue. Though none of mine in stock Todd called all surrounding stores and they too didn't have. One on wall he hoped would work but wasn't 100% sure. One I needed would take weeks to order.. ugh. So came home, followed his advice and Wa La! It's working and holding water tight. So happy !! Todd has always been super helpful and appreciate his help today and all the other times read more

Wow they have a women working there that should be a scientist and a saint. She blew my mind with the amount of knowledge she had with all the chemicals and all the issues that I was having. There is absolutely no need for a pool boy when you have Nichole on the job. I also saw her handle very appropriately to people that came in that were upset and didn't want to wait for her to help other customers. She was able to defuse the situation and keep them calm and make everybody happy again hats off to you Nicole very impressive. read more

Incredible Leslie's stays in business with the poor customer service, unhelpful employee, poor product selection and terrible delivery time on all service and products. That's been my experience. read more

One word - Susie! I recently purchased a home with a pool and I went into Leslie's with our Polaris pool vacuum because it wasn't working. Not only did she fix it, she gave me discounts and replaced one of the parts for free! She gave me recommendations on other pool equipment that I would need and set me up for success! Susie is amazing and she has made a loyal customer out of me! It's so hard to find helpful and friendly customer service! Thank you Susie! read more

Leslie's Pool Supplies at 7893 Walerga Road is my go-to choice for all my swimming pool needs. I am very loyal to this store due to the excellent customer service I always receive from the store manager, Nicolle. She is by far the most knowledgeable person I've ever met when it comes to regular pool maintenance, or special issues such as algae, and she always takes the extra effort to help each one of her customers. This Leslie's location almost always has everything I need in stock. If you have a swimming pool, I recommend that you shop there! read more

Went to Leslie's looking for a solar pool cover. They were out of stock, which is understandable during this pandemic. I was not happy, but the great customer service from Jake I received made me leave with a smile. He explained what my options were and went above and beyond to assist me. Thank you for your amazing customer service and just being a good human being Jake! I will be back for all my pool needs from now on because of you! read more

Jake the manager at this location went WAY above and beyond to help me find 4 replacement filters for my pool. I couldn't find them anywhere in stock, and online delivery would have taken 2+ weeks. Jake called around for me and found exactly what I needed for a great price. GO ASK FOR JAKE AT LESLIE'S POOL ON WALERGA AND ELVERTA, he's top notch with service and attitude. read more

Today I went to Leslie's Pool Supply in Folsom. My pool needed a little tune-up for the spring. Talked the manager Jenn boy was I impressed. Jenn knows everything about pools and chemicals. Jenn checked my water and recommended a couple of things...which I bought. Sure Leslie's is not the cheapest but the info I got from Jenn was well worth the little bit extra. Have a question and can't figure it out talk to Jenn. Very loyal customer...Thanks again. read more

The personnel here, especially Amarie & the Distric Manager Tiere are incompetent. They told my husband our pool wasn't 14,000 gallons, but 1,400 gallons & gave him chemicals which were inadequate. Then when he came home I told him to return with the correct gallons & get the correct chemicals. I called Amarie & told her to correct our account with the 14,000 gallons. NO POOL IS 1,400 gallons, an idiot would know that. Then when he returned, she charged him twice plus the additional amount. Our account was charged for both transactions which she would not credit the 1st one. The district mgr. also refused to credit back the original amount & said it could take up to 10 business days. This was never mentioned at the time of purchase, so I contacted our credit union & they said that Leslie could fax them the release so we would be credited. They refused. As far as I am concerned, this is fraudulent business practice. Beware!!!!!!!!!!! read more

Not only did i spend unnecessary money on these high priced chemicals, but spend $120 for stuff that didn't work. I went in to test my water and over heard another person with the same complaint. And yes i followed the instructions to the T. Be careful when using this place as of right now; not even the free water testing is helpful. read more

I have to say I was pleased with the costumer service there a lil pricey for pool supplies but better to be safe then sorry if u want to keep ur pool clean n for a couple of yrs. will b going there to get all our pool supplies when needed read more

The good: So the store is 1/2 mile from me and ok. it's convenient but very expensive. I can buy the same pool chemicals at Target, Wal-Mart or Amazon for half the price. They constantly try to upsell me on things. They are very knowledgeable and i'm sure they are right but I feel i'm talking to a used car salesman each time I visit. The bad: I took my pool vacuum cleaner to them because it stopped working. The repair shop told me that the gears were shot and I needed a new one. they only last a few years and then they go bad. they said it's time to upgrade to one of their magnificent $800-$1500 vacuums, which were on sale by the way. So, I decided for that much money, I might as well take mine apart and see what was wrong. I took it apart, which was super easy, cleaned it...and the GEARS WERE PERFECT! not one stripped gear. I put it back together, threw it in the pool and has been running great for months! I may go back for minor things because of the convenience, but I will never trust them again when I need pool parts repaired! I spent a lot of money there but no longer...time to go elsewhere! read more

Heather is amazing! She is very knowledgeable and helpful. We buy all of our pool chemicals, tools and other pool related items here to keep our pool working great! Heather has always offered suggestions, gives us tips and is so friendly, we think of this place first! read more

I really like Leslie's. I have been dealing with them for years now. They are always polite and helpful. They have fixed my pool sweep many times and always right on. I will continue to go there! read more

We've been going to Leslie pool supplies for our pool needs for years. All of the employees are very helpful however Hayden goes above and beyond. He is very helpful but not pushy and does give a sound advice for our pool supply am cleaning needs. read more

I have never been compelled to leave a review before. Unfortunately, it appears I have to give at least one star to be able comment. Only one person was working. After waiting more than 30 minutes in line for service was asked what I was in for. Advised a salt chlorinator cell test. Waited about 40 minutes longer till finally was next for service and told he didn't know how to perform the test. I have never had good or competent service from this Leslie's pool ever. Avoid the Antelope store if you value your time and sanity. read more

Bought a new pump and was suppose to receive a $100.00 store credit. Can't collect. Bait and switch.

Was dissatisfied on their warranties policy on there solar pool covers. Is advertised as 5 year warranty on product as well as advertised in plain view next to product. Was able to exchange product before without complications and now as was told by district manager, "it's not really guaranteed" they (covers) aren't made to last 5 years or they would too many people asking for new one and it's not profitable. Bottom line, there is no real guarantee. Won't even pro rate an exchange. Shame on them, deception is on their side I guess.j read more

I feel like I've been burnt multiple times by this store. Staff constantly changes; all complain of poor management and scheduling. Their 'thing' is to Sell Sell Sell. Now my alkalinity is off the chart because a staff member (whom has already quit) told me I must add a whole bag of Alkalinity Up. Seems one gets a different story each time about $omething you need to add ASAP. This place is very close to home, but as far as I'm concerned, it no longer exists. I wouldn't shop at ANY Leslies anymore; I've received basically lousy cold service from their Roseville, Citrus Heights and Arden stores too. There seems to be management problems that start at the top. I'm done with them. read more