Allan and Anthony installed my new spa cover and they were amazing. 2 of the most kindest,…read morefriendliest, professional young men I've had the pleasure of meeting. Huge shout out to these two individuals...Thank You Soa Doctor for sending them!

What a wonderful experience from the very first phone call. I needed work done on my older spa and…read morewasn't sure if the part could be found. The service department quickly located it, and scheduled the tech to come out at my convenience. The gentleman who came out was very courteous and explained everything to me. I am now a life long customer.

I have been hunting for a good hot tub for a very long time. It's true that I could probably find a…read morecheap one on Marketplace but I could never be assured of the craftsmanship, and I worry about delivery, repairs and what if I just replace it after everything? So I went shopping for a high quality hot tub at a reasonable price and this was by far the best place I found. They make their own hot tubs to very high standards of quality , and they even resell them to other businesses . Basically a wholesaler. I had the pleasure of meeting with the owner initially, several of the employees, and eventually the delivery guys . Every single person conducted themselves with friendly professionalism. Harley and Manny - these two brave souls got stuck with the seemingly impossible task of delivering the hot tub. And even though we encountered multiple problems with the spacing of my backyard , they were able to figure out and Tackle every single one of them. And now I have an awesome hot tub. When I get in it, it feels like it's massaging every part of my body simultaneously . It's a new part of my daily therapy. Thanks guys! ​​​​​​​​

We had an outstanding experience with United Spas from start to finish! From the moment we walked…read moreinto the showroom, Courtney and Tim Kelly provided exceptional customer service. They were knowledgeable, patient, and genuinely took the time to answer all of our questions without ever making us feel pressured. They truly went above and beyond to make sure we found the perfect spa for our family. The delivery team was equally impressive. They were professional, thorough, and took great care during the entire installation process. They made sure everything was set up correctly, explained how everything worked, and didn't leave until they knew we were comfortable using our new spa. We absolutely love our spa and couldn't be happier with both the product and the outstanding service we received. In fact, our experience was so positive that we told my parents about it, and they were so impressed that they went to United Spas and purchased a spa the very same day! If you're considering a spa, we highly recommend United Spas. Their commitment to customer service and quality made this an easy five-star experience!

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

Pulling into Gordo's Pools, I was expecting a huge warehouse full of different above ground pools…read more Instead, it's a small store and John (the owner) has these catalogs and sample materials for you to pick from. He is very knowledgeable about above ground pools. Note that they only sell Doughboy products (there are a few brands.) John has spent a lot of time with us in choosing the pool, overseeing the shipping (there were some hiccups since it is the busy season,) helping us with some install issues (not his team.) If you are looking for an above ground pool and want something more permanent, Gordo's is the place to go. Thanks for all the help, John!

John at Gordo's Pool is amazing to work with! Very knowledgeable, took the time to help us get our…read more18x33 foot pool up & running. John is very personable & helpful. I highly recommend going to Gordo's for all your pool needs.

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

Excellent customer service from a family owned operation. From the moment we walked in the door-…read moreTimothy helped us and showed us our options and made us feel comfortable and gave us a wealth of knowledge. We searched multiple Spa dealers, but it was the first interaction that made us go back. Throughout our process, there was always fantastic communication, John always kept us informed about the status of our spa order. John cares about your investment, and even convinced us to get a less expensive model that had more bang for our buck. John conducted one preliminary drop off inspection (for free) of the area we were planning on putting our spa to ensure on delivery day they could plug, fill, and let us enjoy. He worked with our time frame- our pool construction was taking so long, but was still able to deliver the spa as soon as possible. He reassured me several times, saying don't worry- we'll deal with that; and when you have someone taking care of you and your needs, it makes it that much less stressful. John may be busy, but he makes you feel important and that you are his top priority whenever we talked. I would go back again and again- but I think this one will last us years! Highly recommend Dolphin Spas and Stoves.

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

I purchased my Bullfrog Spa from this very reliable company and they go the extra mile with…read morecustomer service. I only purchase my supplies from them and for about 4years now they maintain my hot tub every six months and Chris will make your tub sparkle no matter what the age. If you're thinking about buying a tub definitely go with this great company.

I have been shopping at this Leslie's location for many years. They are always very helpful!…read moreNicole, the manager, always has great insights and advice and has helped me many times. Their newer Guy, Luke, is very willing to provide insights and advice on pool maintenance. The entire staff is awesome.

These people are super helpful! Very nice and welcoming they do the absolute most for their…read morecustomers. I would absolutely recommend going to Leslies Pool Supplies on Coffee Rd.

My experience with Oakdale Hearth and Hot Tub has been one of the worst I've ever had as a…read moreconsumer. I am writing this review to warn others who might be considering giving them their business. TL;DR: Do not do business with Oakdale Hearth and Hot Tub. They lack integrity and need to improve their customer service. In March 2024, we purchased a new Bullfrog hot tub through Costco. Oakdale Hearth and Hot Tub is the local dealer who sold the tub in the Costco store and would be responsible for the delivery and future service. The hot tub was delivered in May 2024. Unfortunately, their delivery crew left a noticeable scratch on our brand-new tub. The delivery crew acknowledged the scratch and accepted full responsibility for it. Accidents happen, and we were initially understanding, assuming they were trustworthy and would make it right. What followed was fourteen months of follow-up on our part. Multiple texts and calls were required to schedule a repair for the damage they caused. The customer service was abysmal; we were consistently ignored and given the runaround. After over a year of hounding them, they finally scheduled service. But it was at this point that the situation escalated from unacceptable to what I consider deeply unethical. They informed us that we would have to pay a $200 trip charge for them to repair the scratch their own team made during delivery. We were stunned. After a year of waiting, they were now demanding that we pay them to fix their own error. Against our better judgment, but wanting the ordeal to be over, we agreed to the repair scheduled for today. Their technicians arrived and began the work. In the middle of the job, they stopped and said their office required payment of the $200 before they could finish. I told them I would pay and seek remedy after, but I would do so once the repair was completed. In response, Nicole, the manager, instructed the technicians to pack up their tools and leave the job unfinished. And they did. They left without telling me. To say this company lacks integrity would be an understatement. They damaged our spa, ignored us for over a year, demanded payment to fix their own mistake, and then walked out on the job when we wouldn't pay them mid-repair. This isn't just bad customer service; I think it demonstrates that this company operates without integrity.

These guys helped me and my mom so much ! We thank them so much they let us know that the spa we…read morehad that was 16 years old wasn't worth fixing gave us a few different options and guided us thru the financial aspects of get a loan for are new hot tub ! We couldn't be more thankful ! Shout out to Nicole Rick Trish Shawn thanks again guys ! We now have a beautiful New hot tub that they came and delivered showed us how to work this new spa ! Best around bye far thanks again Oakdale hot tub company !

After two different pool companies screwed up my pool system and/or dropped the ball on installing…read morea new pool pump, it was refreshing to talk to Nick who offered an appointment and pool installation the same week! Nick is an early bird and arrived on time, is professional, friendly, and very knowledgeable about pool pumps and pool systems. Nick quickly assessed the issues and provided recommendations and solutions to repair/update my pool system. Nick was able to reconfigure my pool system pipes, which the other companies did not correct even when instructed to do so, so now my new pool system works amazingly and allows for easy and quick access to all of the pipes and filters. I feel fortunate to have found Nick and I am very happy with my new pool pump and pool system. I now have a happy pool! Thanks, Nick!

We needed to teplace the pool system and they were amazingly reasonable, quick, and eficiente! The…read morework was completed same day! Our pool is looking great! Certainly recommend Happy Pools ANYTIME