After a week long search all over Utah for a quality used car, I found myself at Unique today to…read moretest drive two different cars. I was impressed with their selection and pricing. They had what I was looking for and were super easy to work with. I left today with my new car and relieved it was such a positive experience. The owner and salesman were both easy to talk to and no pressure sales.

We have bought two cars from these guys and loved them. Language is a little bit of a barrier but…read morethey are honest. We took in a FIX'd plug in sp you can see what's going on with the car. They fixed everything that was wrong with it and I know they went to do right by you. For all those people that have negative reviews you should at the very least get a second opinion, but my fixed appears app was a game changer and hopefully the dealer ship will start using it so you know what's going on with the car. Like I said, there were problems, but unique fixed all of them

Staff very friendly and helpful! to rearrangements to have best informed decisions through helpful…read moretest drives, and to the point answers. They look for buyers best outcome.

DO NOT BUY FROM THIS LOCATION/COMPANY! Purchased my first vehicle from them in 2023. The car…read moremade a funny noise from the beginning. Took the vehicle in numerous times with NO success! Ended up trading the vehicle in and LOST almost $8k on my less than ONE year old vehicle! The vehicle that I purchased after, had issues from the beginning too and the paint job was HORRIBLE! The car started to show its damage once I had a couple of car washes!! I wrote a letter to the manager and and president of Autosaavy with NO response!! I would have never purchased this vehicle with the way the paint job looks now!! AGAIN, DO NOT BUY FROM THIS COMPANY!

So this is an auto dealership with a service center & a car wash. When I purchased my auto there a…read moreyear ago I purchased their maintenance package, I was also told that the auto purchase came with free unlimited basic washes at their car wash. Within three months I was told that was no longer the case, I would get one free car wash a month & they wanted me to purchase a car wash package--it was at this time that they were also opening the car wash up to the public. They tried to tell me I had just misunderstood but my parents who had purchased their auto in 2021 were also told they would now be limited to 1 free car wash per month after 4 years of free unlimited basic car washes. Well, about three months ago I did purchase their Premier package on a supper cheep deal that they said was only being offered to those who had purchased cars at the dealership. Figured this was how they were trying to keep disgruntled customers happy. It was supposed to come with the wheel shine cleaning & undercarriage & until that point the car wash had been doing a fabulous job of cleaning the auto. That has been rapidly diminishing ever since & I am now canceling that package. My car is just not getting clean when I go through the wash. I don't know if the little computer board they push has a dealership setting & a membership package setting or if the car wash is just getting so much use that the matinance is just not able to keep up or what? I do know I just washed my car & then spen 25 min & used about eight of the provided microfiber cloths as well as a bottle of water that I brought with me in order to finish cleaning my car after it had been through the car wash. And it was more than just the wheels. There was dirt in the window seems, dirt in the panel seems, as it dried there were water spots, & then there were the wheels. The light for the wheel cleaner came on but I am not sure it worked & I haven't heard the undercarriage spray in at least a month. If I bring it up they will likely just say I misunderstood that as well & only the Elite wash has it. We're going into the winter months. There will be salt on the road. I am going to need a car wash that actually cleans my vehicle. And there's also the fact that I feel more than a little gypped from being told I was going to get unlimited free car washes when I purchased my vehicle to that being reneged upon. I also have heard that the owner operator spends a bit less time on location or on the floor when he is & a lot more time doing other administrative duties. Well when the cat's away...

STAY AWAY FROM THIS DEALERSHIPS SERVICE DEPARTMENT IF YOU VALUE YOUR VEHICLES THEY WILL SCAM YOU…read moreOUT OF YOUR $ WITH BULLSHIT REPAIRS THAT DON'T ACTUALLY FIX THE ISSUE YOU COME IN TO GET FIXED IN THE FIRST PLACE I'm a mechanic myself who knows how dealerships work and my family member has had a really bad experience so far with this Dealerships Service Department and Service Manager I'd recommend not taking your car here unless you want to deal with breaking down two times within the same week and this stupid ass service department scamming you and recommending you replace something that wasn't messed up with your car and then said fixes mess up your car more and then when you break down four hours away from home, they won't help then when you try to get it fixed, they try to tell you that they can't fix it when it was them who fucking broke it Oh, and to put the cherry on top, the service manager has no sort of professionalism and does not deserve to be a manager in any sort of department especially A damn dealership wasn't willing to help at all when it came to his employees not knowing how to do their job. But I think they know how to do their job. I think they're just scammers. Also, they take advantage of women when it comes to getting car work done

was sold a Q7 wasn't told about the crack engine block. ether Family Auto or someone put a bandaid…read moreon it till I got sold. Leo sold me an extended warranty that said they won't cover the problem because it preexisting problem YOU BUY A VEHICLE FROM FAMILY AUTO YOU'LL BE A BIGGER FOOL THAN ME. YOUVE BEEN EDUCATED MAKE GOOD DECISIONS

Great experience with these guys! They were knowledgeable and vehicles are listed at a fair price…read morewith no need to haggle. No high pressure sales staff and no surprise hidden fees or last minute "required" microdots or undercarriage treatment or whatever.

A breath of fresh air, especially after visiting the service department across the road for my…read moreother car. Fast, friendly, helpful, no mis-leading service "needs", honest people. Highly recommend!

I am extremely disappointed with the service I received from Doug Smith Kia…read more On June 15, I brought my 2023 Kia EV6 to the dealership for two warranty concerns: two pieces of exterior trim were falling off, and my over-the-air navigation updates were not working. I was told the trim parts would be ordered, a USB drive would be obtained for the navigation update, and someone would call me when everything was ready. Six weeks passed, and I never received a single phone call. I then called the dealership myself and left three separate messages, none of which were ever returned. While I was away on a trip, my car was parked in an airport parking garage. When I returned, the left rear camera had fallen back into the bumper. I took it to Doug Smith Kia expecting a warranty evaluation. The technician's own inspection video states that the camera bracket had separated from the bumper. However, I was then told by the service parts manager that the bracket had been "tampered with" and was therefore not covered under warranty. No convincing evidence was provided to support that claim, yet I was charged nearly $600 for the repair. To make matters worse, the original reason I brought the vehicle in still hasn't been resolved. The dealership was unable to complete the navigation update, even using their own equipment. So after multiple visits, weeks of waiting, ignored phone calls, and nearly $600 out of pocket, I still have a navigation system that doesn't function properly. The most frustrating part of this experience wasn't just the cost--it was the complete lack of communication and accountability. Promises to call were never kept. Messages were never returned. Warranty concerns were dismissed without a satisfactory explanation. I expected far better service from a Kia dealership. I chose Kia because I believed I was buying a quality vehicle backed by quality service. Unfortunately, this experience has seriously damaged my confidence in both Doug Smith Kia and the Kia brand.

We have been looking off and on since October for a car, we were very particular about we wanted…read more We saw a listing on KSL and drove down and got there about 1/2 hour before they closed. Kellen showed us the two cars we were interested in and gave great advice on which would be better for our needs and the price, which was exactly what we thought also. He showed us car fax and comps for similar vehicles within 300 miles and their prices are a bit below average. He stayed late, answered all our questions, wasn't pushy and gave us time to discuss what we wanted and the opportunity to think it over that night. We hadn't planned on buying right away but when we found what we wanted, we couldn't pass up such a good deal. He followed up the next day and was really helpful in getting things set up to purchase. Probably one of the best car buying experiences I've had. Highly recommend Kellen at Shamrock Auto.

You're really not going to find a car dealer like these guys at Shamrock Auto many places. Hear me…read moreout: We were in an incredible bind as a family - needing to take our 3 month old daughter to some specialty treatment for her seizures across the country. We weren't sure what to do - because we had more to take then our van could fit. Brady and Kellen heard about our story and reached out to us to see what they could do. To make a long story short, they found a way for us to use one of their vans for a cross country trip - just so we could get our daughter the medical care she needed in New Orleans. This really isn't the thing you do if money is your main aspiration and pursuit. Their kindness and trust made a HUGE difference for us as a family - not only in being able to make the trip comfortably, but learning some things to help our daughter Olivia, who has a serious seizure disorder. It's hard enough to know who to trust these days, but maybe especially when you're looking for a car. From experience, I can tell you that you can trust Brady and Kellen. I know they care about people - and will treat you fairly. This is the kind of business we should support, celebrate and invest in for our communities. I'm a journalist professionally, so you can't blame me for wanting to write about this experience. If you want to hear more, I wrote about it here on my Substack - https://www.publishpeace.net/p/our-familys-gratitude-for-so-much

Alright!! So we flew in from Michigan to purchase a R350 diesel. I was ify about things but my dad…read moreworked out everything and was comfortable with it, so ok right? Tom is our salesmen. Doesn't really seem too confident, knowledgeable or maybe he's hiding something. Idk seemed weird holding a conversation with him or listening. Cool guy though. We are then sent over to the finance manager. He had a cute little dog in there! Definitely sad to see the dog in a cage in an office and gett They offered a 25.00 gas card for a diesel Benz- purchased from out of state customers When we went to take off to leave after all the paperwork was squared sat, the steering wheel wouldn't move. Literally 3 ppl tried to move this car and the steering column wasn't budging. The service manager came out and took the vehicle to the back. That was a hour ago we were told a belt had broken but no other details beyond those 2 words "broken belt". Idk mannn idk!!!

Really shady business. Sold me a complete lemon. They said their manager would speak to me and…read moremake things right, never happened. Couldn't get them to help with anything. They stole $4,000 from me. Stay far away, save yourself a lot of hassle and heart ache.

Awful scammers, I bought a 2016 Toyota Corolla from them a year ago. They said it had been fully…read moreserviced and was ready to go. The car seemed to work well and nothing appeared wrong. We bought the car and after a few weeks the check engine light came on and the car completely died. Turns out the car had no air filter and some debris got sucked into the engine. The repair was expensive and Drive refused to take any accountability in selling us a car they said was fully serviced but in reality had no air filter. I would not recommend buying from them.

Our old car unfortunately but the dust after just a couple of ears of usage and so we went hunting…read morein the local market for the best deal and vehicles available. We knew we wanted something reliable and we knew we wanted something that would last... we also knew that we hated the used car salesman shopping experience. Drive auto was really chill, really flexible and friendly as well. No pushy salesman tactics or techniques - just a very transparent shopping experience. Very little if any wiggle room on pricing which is probably the only downside, but overall it was a pain free buying experience. Would definitely recommend them as they have great reviews, are friendly, and don't try and force you into anything. They even have something called 'overnight test drive' which means you can take the car for 24 hours to see if you like the vehicle! That's probably one of the nicer aspects!