I came to this place at noon they told me they are at lunch until 1pm and that I should come…read moreBack and they'll do it right away so I did I waited in my car for 1 hour just to come back and the same girl is telling me that the radiologist decided not to come back today . Thanks for wasting my time there are absolutely no standards of customer service

My physician ordered an MRI for me. I received a text from Pro Health asking to call and schedule…read more I called 4 times over 2 days and was on hold for more than 20 minutes. I don't have time to sit on hold! i asked my physician to give me an authorization for another imaging company.

I had a wonderful experience having my blood drawn today, thanks to Linette. She was warm and…read moreprofessional. She made the whole experience feel easy and comfortable. Most importantly, she was incredibly gentle; there was no pain and not even a bruise afterward! Thank you, Linette, for making what can sometimes be an uncomfortable experience so pleasant. You were absolutely wonderful!

Poor experience tired rude over worked staff!! No…read moreorganization skills!! Seem like they all hate there jobs shame really however doesn't excuse there behavior and poor customer service skills!! Definitely Not recommended!!

Verrrrrry professional, efficient and compassionate Staff, with superb customer service!! I felt…read moreextremely comfortable during the last two procedures and can only highly-recommend their services!! I've been there several times now and cannot recommend them enough!! Employees are ALWAYS extremely understanding and accommodating, especially if you aren't comfortable !! Eric, at the front, is absolutely SUPERB!! He is a truly dedicated professional, in EVERY way!!:). Mari, also at the front and on the phones, could not have demonstrated a more impeccable, professional and agreeable manner, when I called yesterday:) There are several FANTASTIC Technicians (please excuse me, if I don't recall all the names, it's only because I have NEVER encountered anyone who is not "way above par"!!), but the last two, who helped me a few days ago, Francisco or Mauricio, (please excuse me, I cannot remember his name) and Jennifer, were 100% FANTASTIC!! They worked FLAWLESSLY together, demonstrated 100% knowledge of what to do and what to explain to me. I was greatly comforted by their presence and actions, especially since I was a bit nervous about the results. Liberty Pacific is verrrrrry lucky to have such great Employees, who demonstrate nothing but a COMPLETE and FLAWLESS, professional, ethical work ethic!! Thank you sooooo much again and again!!

Liberty Pacific Advanced Imaging absolutely blew my mind. My appointment was today at 8:00am -- I…read morearrived at 7:56 and got called back at 8:02. I honestly thought I misheard them. Never in my life have I waited LESS than 30 minutes at ANY clinic... let alone 6 minutes. Then I thought, "Okay, now I'll probably sit inside forever." Nope. I was brought into the exam room literally 3 minutes later. The mammogram (including the enhanced imaging) took maybe 10 minutes total, and I was walking out the door by 8:18am. Entire visit: about 20 minutes. I had blocked off THREE hours because I'm so used to medical appointments taking forever. The staff was efficient, organized, professional, and kind. Everything felt smooth, calm, and respectful of people's time, which is honestly rare these days in healthcare. And the BEST part? They told me results usually take 3-5 business days and that my physician would contact me. I got my results TODAY at 8:36am. I am still honestly in shock. I was surprised seeing some of the negative reviews, but after reading them, most seemed related to insurance frustrations rather than the actual facility or care. Personally, my experience was incredible. I genuinely cannot believe I wasted years driving all the way to Cedars-Sinai in Beverly Hills when this place exists. So happy I found them.

I came to this place for an MRI and my tech was Luis. I was very anxious on my way there but it…read morecouldn't have gone better. Everyone was very kind and efficient. Luis made me feel comfortable from the start and was very professional. Def recommend going here if you're claustrophobic and or nervous about getting imaging done and request Luis as your tech!

Dr Anthony Bledin is extremely rude and disrespectful. I'm a Dr and was concerned about findings on…read morea patient's MRI report and when I got to speak with him he was very rude, impatient and disrespectful. Never sending him any more patients.

Dr Otts is the BEST gyno. He is so kind and makes you feel so comfortable. His staff is so sweet…read more He is always on time, scheduling is easy. They're organized and incredibly nice. Dr Otts is very knowledgeable and you can tell he really cares about his patients. HIGHLY recommend !

Dr Ott Is the best gynecologist I have been to. So kind…read morethoughtful and thorough. I definitely recommend Dr Ott.

I want to thank sooo much to Estela from the front desk, she is the best 100% helpful. A great…read moreasset to the company. Many thanks from my whole family.

Super nice staff ... Estela help me with my appointment,…read moreWhat a great smile Livi H., Imelda and Carol front desk check -in ... made me fell so welcome And Neda & Lucine my techs made my procedure easy and quick. All amazing compassionate people .

I recently visited my regular urgent care, and Dr. Green gave me an order to get my MRI done here…read more-- and I can't say enough great things about this place! When my doctor said this was the only imaging center that could get me in within 2-3 days, he wasn't kidding. I was able to schedule my appointment in just two days, which was amazing. The check-in process was quick and easy, and the staff was so friendly. Monica was especially sweet and thoughtful -- she made the whole experience so comfortable. I got my imaging done smoothly, and the very next day my doctor already had my results. Such a great place with wonderful people who truly care about their patients. Highly recommend!

Clean establishment with friendly techs. However, my first time getting an MRI here wasn't the…read morebest, they had me waiting for OVER an hour despite having an appointment.

Parking was plentiful. Upon arrival the facility appeared…read moresmall from the outside. Checked in at the front desk and wait in the small waiting area for my name to be called. Once inside, the facility is very spacious and the MRI was an open MRI. Staff explained everything clearly and then set me up for the MRI and everything went smoothly. My MRI took an hour total, and there was nothing to listen to. I was offered ear plugs but since it's an open MRI it really wasn't noisy at all. However I was a bit bored and I think it would have been nice to have any type of music playing in the room. I found myself searching the entire time for shapes in the ceiling holes. Once finished, staff said they could not give me a CD immediately because it wasn't working but they got my info to mail it to me, and I received the CD in the mail only a few days later. I recommend this facility because it is very clean, open, and well kept.

Went for a MRI 8/22/25, asked if I could get a copy emailed to me she immediately said yes they…read morewould be ready 8/29/25, called this day & was told we can't give them to you until you see the doctor, indicated this was never told to me, asked for the manager and in her voice you could tell she felt powerful she said I am the office manager her name was Tola, I requested her supervisor she said she didn't have one so I said oh you own the place huh? You don't answer to anyone she said her administrator was Heather requested to speak to her she's not in the office will return Tuesday,Monday being Labor Day. To date still no call I called Thursday left another message for heather spoke to another person who promised to send it to me that day still nothing had my appointment today & the doctor office still doesn't have it as well, how's that for customer service, I see why their ratings are so low, zero score from me

The two technicians, Alex and Art were very knowledgeable and caring and very concerned for my…read morewell-being, as well as being extremely professional. I also appreciated that the receptionist was able to work me in to the schedule, when my physician's office called for an appointment for me on that morning. In fact, she found an appointment for me on the same day. It is a well-run office.

My cardiologist told me to get a scan here and he said, "you shouldn't pay more than X" I don't…read moreremember the exact amount but i got the impression that they had some sort of sliding rate scale... that kind of threw me off but I figured maybe they give a break to people who are paying out of pocket and they did, in fact, charge me on the less-expensive side. But the part that impressed me a lot was that I called back about three months after I got the scan (talked with Christina) and asked for a copy of the report and asked if they could burn me a CD or give me a digital file with the actual imaging from the test I had done and got none of the BS that you would expect. You know what I'm talking about... needless bureaucracy and resistance. I was expecting "oh, we can only give the results to the doctor that ordered the test". I was expecting "that will be $50 for the copies and we need two weeks to make them" I was expecting "sorry, we only keep files for two months" or "I need to talk to my boss" or "state laws only permit us to..." But Christina (and I think maybe the other girls in the office are like this, too) is casual and pleasant and maybe just wants to be nice to her customers (pretty weird for a medical office!) and says "Oh, hi, I remember talking to you on the phone. Give me three minutes." Three minutes later (3!) she handed me a CD and a copy of the report. I said, "Do I owe you anything?" and she says (get this!)... "No". There were three or four girls behind that tiny front desk and they all seemed to be multi-tasking. The phone was ringing off the hook, they were all talking at once, phone cords were wound around their necks and the fax machine was smoking... kind of a controlled chaos. And Christina just looks at me and smiles and says "give me three minutes". I know you shouldn't give someone kudos for just being normal and nice to a customer... but it seems like it's becoming more and more rare.

I had scheduled an appointment with them at 445 . I arrived to my appointment at 440 just to find…read moreall the lights turned off and the door locked. We traveled about 15 miles because they had good reviews all that time in traffic and gas wasted. Why schedule appointments if you're not going to honor and close 3 hours early !

This review is long over due! I have to say that Denise…read moredoes an amazing job! She made me feel so comfortable while taking the ultrasound, you can tell she is very very passionate about her job and enjoys what she does. I would definitely be recommending her to all my friends and family. I can't wait to schedule another appointment soon to see my baby before he comes into the world. Thank you Denise.