Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

Going to this place is bizarre and a little unsettling. All of the employees walk around like…read morezombies. They barely speak to you. They talk super quietly when they do. I'm still not sure the desk who checked us out is aware we were there or if they just sort of checked a truck out and we were lucky to be there at the time. You can barely get a reaction out of anyone. Is this place a front for aliens ala MIB or something?

This is a good Uhaul center to buy supplies or rent a van or truck. They have a vast fleet of…read moretrucks, and a well-stacked assortment of just about any packing or moving supplies you could need. The only reason I didn't give them 5 stars is because they double-charged me, and I had to go there in person to speak to a manager to get it straightened out.

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

Excellent quick and very helpful especially since I was very last minute. I appreciate all the help…read moreand last minute support with renting the unit.

The young lady that works in the office has always been helpful. We are moving most of our stuff…read moreinto our new apartment and she helped me get a smaller unit. She also explained the next steps. I look forward to continuing to do business with you in the future.

WORST EXPERIENCE EVER! Do NOT recommend. Not only were my items ruined with mold once I removed…read moreeverything out of storage, there were all mice droppings. One week later 78.60 was taken out of my account UNAUTHORIZED. I call a supervisor named Joanne who completely lies to me and tells me "it's auto pay, it's your new bill, blah blah" I just paid them 270.00 less than a month ago. I filed an insurance claim and would NEVER use them again, primarily because of the disgusting customer service Joann provided.

I been with this company for twenty years now and haven't had any problems or issues whatsoever!read more

We are very pleased with our experience with Hacienda Storage In Milford, Connecticut…read more When we moved from Milford to Vermont in 2020 it was necessary for us to leave behind some furniture and household goods, so we decided to use Hacienda for storage. The building and units are bright and clean and very well-lighted. The cost of units was reasonable. The staff was helpful and friendly. Especially helpful was Joanne Zarnoch, who gave us great info and guided us in the process of moving goods from storage. Three and a half years from moving in, it was time for moving out. All our goods were in excellent condition, as though time had stood still! We would highly recommend this facility. Vincent and Elizabeth