If I could give 0 stars, I would. This gym is horrendously unorganized and poorly managed. The staff, specifically a supervisor, was unable to appropriately address my sisters injury. They claimed that their only health professionals were unavailable and therefore did not provide proper care. Her friends had to run around the whole gym to flag down a manager for help since the staff did not respond after ten minutes of being told help was on the way. The supervisor suggested she walk (hop on one foot) herself out on an injured foot with the assistance of two of her teenage friends. I am incredibly disappointed. read more

I'm writing this review in support of the great staff and facilities at Lifetime in Plano. I visit nearly every day for lap pool swimming and there are always lanes, sauna, steam and smiling faces there to help and support. Truth is, during some hours, the facilities can get a bit "rough" from overuse. I can see how a delayed cleanup may leave a bad impression. But these things rarely persist. There's always staff ready to help when someone or something needs assistance. This is a second home to me and for many members. read more

The club activated my membership after a few months so I thought I would give it a try. Like some of the members already mentioned, nothing has improved. Most areas have very limited access which is understandable but the price hike doesn't justify it. They take your body temperature at the entrance but after that, no COVIT guidelines are enforced by the staff. You can see people walking around without mask, Working out without masks and basically creating a very dangerous environment for every one. They are taking advantage of some other large Gyms going out of business in the area and do as they please but things will change. read more

So, maybe only 15-20% of everyone here has an actual six pack. What are we all doing here paying $100 freaking dollars a month?! I'm a true believer in paying for quality, but this is kind of ridiculous. What they should really do is divide the monthly fees based on pool, yoga, and gym usage. Because let's be honest, I'm paying for pool & yoga privileges too, and uh, I never use either. The gym itself is clean. Locker rooms are pristine and I love the towel service. There are plenty of squat racks and various equipment for everyone. The number of gym douchebags are actually tolerable! (This includes the idiots that try to talk to you with headphones in, if you want a completely fair review from a female perspective). My favorite part of this gym is, of course, the cafe. Unggh. Food. The reason why we workout, amiright? I always hit up the protein smoothie specials they have for $4. (yeah, $4.) Pineapple spinach, coconut, strawberry banana, it's all pretty good and comes with two scoops of protein. If you can't decide what to eat, the pesto egg breakfast sandwich is the bomb.com. (I'm addicted to basil pesto, so there's a little bit of bias sprinkled in here.) You get a punch card so that you spend more money, then get a little freebie at the end of several purchases. Gains. Anyway, Rich White People of West Plano, continue to enjoy the "perks" of Lifetime, but I'm not sure I'd be here much longer if even only for the cafe. read more

Life Time - pesto egg breakfast sandwichhhh - Gyms Near Me - Plano, Texas

See all

This place has gone downhill in a major way over the past 5-6 years, both with the people that frequent the place and the upkeep of all areas. A great deal of people with hygiene issues due to culture I guess have really added an eu de stinch and there are quite a few rude adolescents with poor social skills and manners that now frequent this gym. I am current at the Rocklin, CA location which is night and day nicer than the Plano location. Even the trinity mills location is nicer than the Plano gym. A week or two ago one of the trainers (tall guy with a half beard and tats) was blaring some really obnoxious rap music through a speaker used for group classes - he was the only one listening to the music. Arrogant beyond belief to think he can do something like that and it was not appropriate for children for sure. Half the staff at the front counter do not make eye contact when you walk up to have your card scanned as they are too busy gossiping/bs'ing. Looking forward to joining Equinox in Plano once it opens. 10/10/2018 - called customer service number twice - absolutely nothing has improved at this gym. Bathrooms are filthy and smell of body odor and lord knows what else, several machines have maintenance issues, trainers playing ridiculous rap music in open areas (which I doubt the group being trained even likes), etc etc. Now working out at the Allen location (which is 10 miles further from my house) which is night and day nicer and not near as crowded. Plano Lifetime is failing big time. read more

The overall gym is great . Always clean and tons of machines but other then that this place is a joke. Horrible customer service , you get stalked when they want you to join ,extremely unprofessional . I moved to a different state and wanted to cancel my membership , I did everything required to cancel my membership and I'm still waiting to find out if I'm officially cancelled or not . I never had a gym also where no matter what time of the day you call during business hours you always get the voice mail . I tried on February 2 for example ,a weekday during business hours and never got a live person . Other then the overall gym itself ,people working for the gym is a joke On a quick update I called corporate since the employees at the gym doesn't reply and someone at corporate picked up right away and I emailed all pertinent items to them and BAM it's taken care of ! read more

I love lifetime Plano! Highly recommend Patrick K if your looking for a trainer who is knowledgeable, patient, professional and goes above and beyond to meet your goals. Yoga classes are the best in the area and I went to a few gyms and private studios before being beyond happy. All around good atmosphere. My little loves the kids club could not recommend more try it you'll love it! read more

0 stars if I could. Basketball is a significant reason of why I pay $230 a month to go here. They have a humongous tennis building across the street and they decided to replace 1 of the 2 basketball courts for PICKLE-BALL. Let alone they have a summer camp (3-4 days a week) that takes up half of the court for a majority of the day. What does that leave us hoppers with? 1 hoop, that's it. The management at this lifetime makes me want to cancel my membership. DO NOT GO HERE IF YOU WANT TOO HOOP. read more

So, the kid has a project for an online course for high school. One of the requirements is an interview with a gym. Lifetime is the closest one to the house. We walked in and Luis (Thompson) agreed to help us out. He was extremely accommodating and knowledgeable. In an environment where the goal is to get people in, he took the time and answered the questions. We really appreciate his time, and will definitely consider this as our gym of choice read more

My husband and I did a tour of here recently when looking to switch our gym membership from a smaller gym. We needed a place with daycare. They do have a daycare option, however I was not comfortable bringing my child here. The ratio of workers to kids is 1:8 (or so they say). What we saw was 2 workers in the back watching kids play in the jungle gym area while the woman working the counter (I'm guessing) was watching the little ones. At the time we visited my son was just 11 months old. They said he would be placed with the kids from 1-3 years old. He wasn't walking at the time and these kids were running and throwing things. He would have gotten clobbered trying to crawl around. I wasn't comfortable with that. Also, they don't change diapers. If your child needs a diaper change they walk around the gym with a big sign that has your name on it telling you to come to the kids area. Awkward. The ratio of workers to kids should go by age group. More workers for the younger children and less for the older. 1:8 works for older kids but not 1-3 year olds! As for the gym equipment, they had a great selection. However, it was all very dirty. Sweat stains were all over the cardio equipment and people left their trash in random places. I asked how often things were cleaned and they said the top of the machine where the controls are is supposed to be wiped down daily. Each trainer is assigned a row. However he said sometimes they can't get to them, so I guess that means so days they go uncleaned. He also told us the rest of the machine is typically not cleaned since no one touches that. It still looks gross so someone should really clean everything. Overall I wasn't very impressed. I would expect a little more cleanliness and a better ratio of workers to kids in the daycare area if I'm paying over $200/mo. read more

I joined this gym coming from Wichita, Kansas. Greg was my membership consultant, and he did a wonderful job giving me a tour of the facility! I was so impressed that I said any friend I'd made down here was going to have to try it out with me!! He even went above and beyond and offered me multiple services for joining, and offered my friends free passes to try out the gym if I'd shoot him their email address! He made the transition to a new gym super easy. The physical trainers are all super friendly and willing to show you anything from new workouts, to equipment you don't know how to use properly. I even got offered a free session! Privileged reviews to say the least, some of these people's complaints are over the tiniest things. Try a gym in Kansas and you'll come back crying for your membership here super clean, multiple amenities, and the yoga studio is AMAZING!!! I'm a practicing yogi and have never been so amazed by a yoga studio inside of a gym. To believe the negative reviews and not give this gym a try is wrong. I'm glad I succumbed the hesitancy to try this place out, I've never wanted to go to a gym more in my life!! read more

I usually go to the Lifetime Fitness in Allen, but sometimes if I'm doing something in Plano I end up at this Lifetime. When I compare them, the Allen location is far superior, with a bigger and cleaner facility. However, the Plano location is still a great facility. This Lifetime has everything you need in a fitness center, including a gym, pool, and basketball court. If you're willing to pay the price (which is higher than other gyms, for good reason), then this is a great place. I do have to say that in the locker rooms, there are used towels all over the floor which is pretty annoying and gross, but that's my biggest concern. read more

This is of the spa at Lifetime Plano. They've recently changed management and the manager, Vina, is AWESOME. I went in to do the new "oil slick" trend which is just starting to pick up and WOW. Jena did an amazing job. Working with hair as dark and as thick as mine is no easy feat and yet, it came out perfectly! Anush is also an excellent stylist and was great with my cut. Be sure to ask for Jena for your color!! She takes pride in her work. Excellence is obviously a top priority here along with skill, service, and quality. You definitely don't want to miss out by skipping here. They go above and beyond to make sure you walk out happy. I can't wait to go back! Worth every penny. read more

Life Time - Before and after oil slick trend - Gyms Near Me - Plano, Texas

I love this gym! If you don't have a clue what you need this is the spot for you! They have everything!! But if your. yoga fan don't miss the yoga class with Peggy Breeze! She's the real deal and teaches true yoga with purpose! She is not one of those 20 somethings with no clue! Amazing class and I left with more energy than I had going in!! Loved her!! All the machines here are in good shape and they have a nice little cafe downstairs! This is a great gym! read more

I've been to a ton of gym. I'll never go to another one not named lifetime ! Very clean, very happy, very fit place to be.

Be very careful in the cafe area. As I was writing that wonderful review, I was being charged multiple times for items that I didn't purchase. The cafe manager Megan is not friendly when your trying to explain the charges. She was extremely irate and frustrated with me. read more

O M G was pretty much my initial reaction. Came in as a guest to use their amazing outdoor pool area (with two water slides!!) The entire facility was super clean, and very impressive. I'm looking into this gym here in Northern Virginia because I was really impressed with the company. read more

Gym is very lively and active. Lots of people that help with motivation. Not a fan of getting kicked off lifting platforms when they happen to have an alpha class though. Staff is not as nice here as other locations read more

Just LOVE, LOVE LOVE it here. Ive been a member since January and It was one of the best investments in my health that I have ever made. Its your one stop shop for everything for a healthy life style! Great equipment, classes, yummy healthy eating bistro. Eveything served is organic and good for the body! Tons of stuff for kids to do as well including an AMAZING pool with slides, jacuzia, lap pools and a big pool to lounge in. Also includes an out door snack bar that now serves adult beverages if thats yoir thing. Plenty of personal trainers if you need a little help Offers a variety of classes. Check it out! read more

Life Time - Gyms Near Me - Plano, Texas

Gym is great. Love the equipment not as new of stuff from other lifetimes but it is still great. I like all the classes I have been to and the place is always clean or being cleaned. I only have issues with the kids club. A few times I have had issues with my kids reporting being hit, playing in the bathroom, even times where my kids were doing the wrong thing and needed to be put in there place but were not. The people running the place seem to be understaffed. I once went to complain that the gal working the check in spot was playing on her phone and ignoring what was going on all around her and when I went to the office where the kids club manager was I found her watching a video on her phone. She didn't even see me in the door so I just left. I like the gym but always a little worried about the kid situation. read more

Always busy but no problem. Convenient location for sure. BUT older lady that was working this morning/mid day at the front has a garbage attitude and isn't very helpful. I worked in a gym before. When people go to the gym they expect to be greeted kindly. read more

Been a member for a year and I give 1 star due to membership rip off ! Besides having status issues that kept interfering with me wanting to visit other locations, I'm getting charged full price and they're not even open when I'm available to come, PLUS they've been charging a kid fee that I canceled back in February! There's always ants and the hot tubs are always dirty. DO NOT WASTE YOUR MONEY! Low class and quality of service. This location is hungry for your money to help pay for the new lockers. DO NOT WASTE YOUR MONEY! ESPECIALLY if you black... they walk right past you and don't even speak. You'll thank me later And to the manager who commented to contact her to share my experience, please don't expect me to. It shouldn't have got this bad for me to leave a poor BUT TRUE review. There's never accountability taken and I don't see what difference you can make. How about you can my membership and send my final bill! DO NOT SUPPORT LIFETIME FITNESS! They just want your money!! You will NOT be appreciated nor respected unless you are some high profile who is NoT BLACK!! YES I STAND FIRMLY ON WHAT I'VE SAID! read more

Some PTs are greedy, auto set-up recurring payments without customers concerns. Check your transaction history if you see abnormal recurring payment on it, since you can't get refund after you terminate the membership. read more

Never again. There is a rule now, that you have to walk barefoot, catching fungi all over your feet, in order to use the dry sauna. Who made this rule? Corona virus days. Why? The wood floor is infested with disease. They ban flip flops in there. You cannot use it unless you remove all footwear. I don't want athletes foot or the corona virus. There are many that still use their shoes too in this sauna. So, if you adhere to this insane rule, your feet are walking all over the surfaces their shoes did. Stay away from this location. For the safety of your family. read more

I was a 24hr fitness member for 5 years and I'm so glad that I made the switch to Lifetime - specifically Plano! I am obsessed with their Hot yoga (Flow) but it would be nothing without Dalton, Erika, and Kristi. I'm so grateful for these amazing instructors that work so hard! They put so much thought into their practice. It wouldn't be the same without them! read more

I'll start with positives. The facility is nice. Obviously a lot of money to build this out. The rest of the review is about the management of this lifetime. I've been to a lot of these and I have yet to find one as badly run as this. LT- team, your running a gym not a government building. Help make your members happy by assisting them. Not limiting them with petty rules. I tried to start some Pickup basketball here with other members, and they shut it down. Not like your using the courts at 530am anyways.... keep it up and all your reviews will reflect your leadership. read more

Very good family place...They have everything you need to get into shape along with a great kids program and activities. My boys love the rock climbing and the indoor and outdoor pools! The food bar is a hit as well for their "post play room"protein shakes...LOL read more

Life Time - Summer 2011... Brothers - Gyms Near Me - Plano, Texas

The pool is filthy. Why isn't someone cleaning it everyday? The water isn't even refreshing anymore. How is it refilled throughout the summer? Also, this is HOT TEXAS. Why on earth are there no Koolgrip covers on the metal rails & ladder handles? I mean for the love! It's like 2nd degree burns getting in and out of the pool. The staff should be ashamed. read more

poor bonds with the lifetime members there. This one guy named ryan mega "karen" aswell with missy. Very poor on the gyms name and brand. Always not looking forward to seeing them there. My mood goes from 10 to 0 immediately with them always having to say something. They need to be fired and set off somewhere else honestly just making plano lifetime look like crap. read more

Lifetime Plano is a modern day country club at a much more reasonable cost. I frequent the Plano location for the Tennis (both indoor and outdoors), Pilates, Yoga, Swimming (both indoor and outdoor), dry sauna, and eucalyptus steam room. However, they offer much more! The Yoga classes are fabulous offering various types of yoga. My go-to happens to be Sarn's Yin Surrender class. This is a relaxing class and Sarn amazingly curates each of her classes with so much thought, bringing eastern philosophy perspective... your body will feel completely at peace after an hour of relaxing stretch positions, and your mind will feel cultured! I have been fortunate to be able to attend yoga classes and studios all over the world and I must say she is truly a gem! read more

The sauna is consistently broken. For $100 a month in monthly membership fees, you would think they would ensure the only dry sauna in the entire facility functions properly. The ideal sauna temperature is 160-180 and this sauna is at that temperature. If a sauna is important to you, find another gym. read more

Life Time - Gyms Near Me - Plano, Texas

I am a new Lifetime Plano member, about 2-3 weeks, going twice a day. Every staff member I engaged (which are several) is very friendly and helpful. The facility is a bit older but they maintain it very well and are constantly cleaning. The GTX program is excellent and well designed. It is group fitness in which people of different levels of fitness are engaged in the same activities at the same time. However at their own personal level of challenge. I tried a variety of other studio fitness classes. All were excellent in design, fitness leader skills, and friendliness. The depth of the studio fitness schedule is truly impressive. It appears LT is trying to renovate when and where they can, without causing too much disruption. I did not try the Alpha program, as I am not interested in Olympic-style lifting. The yoga program is extensive, and the environment is elegant. Most of the yoga is hot. I do not like hot yoga but I guess that is what people want or LT would not have that focus. There are low, mid, and high-priced clubs. This is the high price range but has just about everything one might imagine. As in any large business, a bad experience is possible. It seems to me that LT-Plano does everything they can to deliver a high-end experience. read more

The absolute worst gym ever. I was a member for years but recently canceled. Employees are rude. Trainers are not friendly and arrogant. Bathrooms are disgusting. Billing is a mess. Always upsetting you. Kids center is Horrible. I just don't know how people keep coming to this place. Not for me. read more

The steam room has not been working for a long time - no response from manager. Renovation was very poorly handled . Conversation with account manager on duty was not fruitful Customer service has to get better given the amount of monthly fees and how busy this place gets. read more

Cancelling is a complete hassle and actually, don't know if I am canceled. The run around was insane. Also, watch your credit card. I had charges on there from their deli and store, I didn't purchase anything there. Had to cancel my credit card and then went through a hassle of why my credit card didn't go through for their monthly payment. This place is not what it's cracked up to be. read more

Okay I have been to so many gyms in my life, but here's why I choose Lifetime Fitness! 1st off its 24 hours a day! 364 days a week! 2nd they have child care 3rd they have family changing and showering area 4th they have a water park 5th you can use the aerobic rooms, bball courts, yoga studios after class times 24/7 6th the management is always friendly 7th fresh towels 8th Steam rooms, dry sauna, hot tubs 24/7 9th Easy check in 10th The people that attend are clean and classy, and serious about health, super motivating environment! 11th Saulo Garcia is the best intake sales guy, he works hard to get you the best membership deal, and not he's not paying me to say this! Lifetime Fitness Plano is well with the dollars, I am super happy with you all, and motivated for my own results! read more

I had an amazing experience in Tonya's yoga class! If you have never done yoga, I would start off with the ZEN TO YEN class with her! It was such a good experience can't rave enough. read more

Life Time - Gyms Near Me - Plano, Texas

I am a new member and I am glad that I did not read the reviews before joining. So far my personal experience here has been nothing but positive. From my initial tour to my yoga classes. As well as the spa and salon I have absolutely no complaints. The two main reasons I joined was the proximity to my house as well as the yoga classes offered all throughout the day and at accessible times for me after working hours. Unlike other gyms I've attended I look forward to coming in here to wind down or get refreshed at the end of the day. And there's the bonus of having a salon right there in the facility. After working out it makes it extremely easy to get a massage or a haircut and manicure after your workout. read more

The gym is great and has a lot to offer. I would give it a better rating if not for the spa which I use quite a bit. This is going to change. My hairdresser Keith is amazing and you should use him, especially for color. He is the best. However, the spa can't seem to keep a manager, the staff is fleeing due to some extra fees corporate has applied to their paychecks and their best esthetician Shelley, left to go out on her own. Don't try and get your hair done on a Monday, no one works, which is fine, but just close that day so we all don't think you can actually get service. Also, the receptionist has an attitude. She is the one who just had a baby so she must be tired. Maybe it is me, but I feel like she definitely is put-out when I make an appointment, so I hate booking with her. I call my hairdresser directly and that is rather sad because that is not his job and he just has added 'facility' fees on his check, poor darling, so I don't want to push him over the edge. read more

Life Time - Gyms Near Me - Plano, Texas

Very good gym overall, but I especially like personal trainers here. Very caring, friendly, knowledgeable, and fun to train with. They answer questions patiently and help you even when you're not on a Personal Trainer program. I recommend Emileigh to everybody who wants to start a fitness journey, as she makes sure you get correct techniques from the ground up and teaches you how to safely go on your own. Not to mention if you are an experienced athlete, Emileigh can take you to your next level in no time, and that's not going to be fun! Don't say I didn't warn you :))) read more