Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Well unfortunately Nicks Air Service is gone and has been taken over by Dun-Rite which is a fairly…read morelarge company.. I needed service on my A/C unit Dun-Rite showed up with 2 service trucks and 2 Tech's /salesman they did troubleshoot it and then proceeded to show me my new system options$$$$ Sorry I like the small local guy that gave me outstanding service and a price that didn't brake the bank.. Dun-Rites technicians are nice and professional, and can't comment on their work, because none was performed..

I have three A/C units in my home. Two of them were approaching the 20 year mark and one had gone…read moredown twice within a year. I decided to replace the one unit and possibly both, depending on price. After looking at reviews on line, I called Choice Air Care. Chris came out, looked at our set up, and gave me a quote. I got a second quote because that is just good business practice. The quotes were competitive but I felt more comfortable with Chris than the second fellow. I decided to replace both units, inside and outside. Chris had a team there the next day, they started about 2:00 pm, and they had both units installed by 6:30 pm. They were courteous and respectful of my home and property and we were up and running in what I thought was a very short time. Both units worked perfectly but the smaller one's performance began to degrade within about two weeks and it started making a lot of noise, like an air compressor. I called Chris and he was at my door within twenty minutes. He diagnosed the problem as a slight leak in a joint that required some additional soldering. He was completely straight with me. No dancing around the issue, no shoveling bull pucky in my direction, and no trying to deflect responsibility to someone or something else. He said the install team had apparently failed to pressure test the unit or didn't do it correctly, he apologized, and made the repair. The unit was up and running within 1.5 hrs after I called him at no cost to me. Any business can appear to be a good business when things go exactly as planned but the measure of a really good business is what they do when things go wrong. These guys faced up to the problem, took responsibility, and made things right. Excellent work and I've no hesitation in recommending them.

I engaged their service to look at the ac unit for maintenance. Tech guy came over turn up the temp…read moreand went outside to look at the ac units, I hv 3. Return in 15 mins and told me the charge was for $1087 and all they did was refill the refrigerant . I was surprised at how expensive they were but paid anyways as I hv to return to a conf call. It's unethical and unprofessional for a business to charge before speaking to the owners on what will be done and the cost associate with it. I hope the lesson I learn from this allows others to seek a more trustworthy business to perform their services.

It's always hard to find a good local HVAC service company that you feel you can trust and won't…read morebreak the bank. Cool Connections is that company! We found them through Nextdoor, and our experience with Joe has been top-notch. We use Cool Connections for our seasonal maintenance and, should we need it, will feel good about using them for repair service.

I am a Cool Connections customer for life! Joe is truly amazing! This is the second time he has…read morecome to the rescue. The first, was the coil in the attic, replaced well below the first quote we receive. This time it was the condenser and he had my house down from 91 to 86 degrees before he left an hour or two later. We are now back in the 70's and our home is comfortable once again. Thank you Joe!

Mr. Diaz was able to get my AC fixed the same day and his prices are very reasonable. I like using…read moresmall businesses versus commercial due to the personal service. I try to avoid commercial businesses, especially for home improvement due to the cost. Mr. Diaz was friendly, quick and efficient. I will be using him in the future. I'm very happy with the service.

Felix came out on Sunday even though he's been working for whole week…read more Felix did fantastic job on checking our AC fan and found that the AC capacitor failed to work. He replaced a new one and and AC works. Cool air right away. From 88 degree to 75 in 20 minutes.

Cody came out on a snowy Saturday to investigate our furnace which was intermittently working…read morebecause of carbonization on the flame sensor. He was knowledgeable, meticulous, and finished the job quickly. My unit was a 2004 Rheem Classic Quiet 80. Recommendations from him were genuinely appreciated and sounded down to earth. I would ask for Cody next time I had a problem with the furnace.

I hired the company some months ago when I was remodeling my house. I needed to upgrade the…read morethermostats to nest thermostats, and do a cleaning and maintenance service on all three of my systems. When the driver showed up I introduced myself as Tim (the same guy who called). The is white man says is the home owner here can I speak to him. I said I am the home owner and he says oh you're the owner? I said yes and these are the nest thermostats I bought and want to install and proceeded to show him where they go and where all three of my systems where. As Im taking him around my house he asked me, you sure you're the home owner? I said yes I'm pretty sure I bought this house. So after I get done he says I need to run to the gas station to use the restroom I said ok and that was fine cause all my toilets were removed during the remodel. But before he left he asked me again, and you're sure you're the home owner? This time right in front of the other contractors working in the home and everyone just looked at him like that's fucked up dude. Shortly after the guy leaves another guy called me who could've been the owner and says that they aren't taking the job. When I asked why, he said his guy that just left said he didn't feel comfortable doing the job. And I said what, why? He said it doesn't matter my guy doesn't feel comfortable doing the job so we're not and you need to find someone else and then hung up. I waited a couple of days for them to come out and then wasted all that time doing the walk through, I felt I was owed an explanation. But of course never got one. So I figured this racist white man couldn't believe that a black man could own such a nice house and didn't believe that I did so much so, he didn't feel comfortable doing the work. That's just crazy! To have a company with the word KLEEN in it you guys sure are DIRTY.

CW has been fixing the 1980s plumbing in my house for years and I trust them with every repair…read more Here's why: - They show up when they say they will. - You never wait more than a couple hours to get a callback and schedule service. - Their pricing is fair. - Their team is very skilled. - They don't talk down to me, don't take advantage, and always give clear estimates and options. I see a lot of people doubtful about whether they're getting a good deal with repairs. Use CW - you won't worry again.

Last week (8/14/26) CW Service Pros installed a new water heater in my attic where I had two water…read moreheaters since the home was built. I had both of them removed, replaced one water heater and had the other one that I removed was plumbed into the new one that was installed. I didn't see any need for two water heaters in my home anymore. All this was accomplished by Conner and his assistant, who was very professional throughout this install. Thanks Connor and CWSP. jP

Answered the phone promptly, put me on the schedule, and were out to my house within a couple of…read morehours. Did a great job, nice guy, easy transaction.

Pedro was able to get us earlier than scheduled which was great. He was able to check out a few…read morethings and was able to patch up the insulation with what the home inspector found. While he was at our place, I asked him a question about the airflow on the other side of the house and he was able to check it out for us and mentioned that one of the airvent boot was smaller than expected and that's why it wasn't blowing out much air in the room. Overall, pretty happy with the service. There was no fee to get a technician out to get an estimate and to assess problems like other places I've contacted. Pedro was nice, friendly, and was able to address concerns.

I've used Collin Air Conditioning & Heating since I bought my house in 2005 and I've always been…read morepleased with their service and their pricing. They always do their best to help me out of my current predicament, working with my schedule, technical issues, or financial constraints. Everyone is friendly and helpful, from the owner to the office staff and the technicians. Many of the staff have been there for years and it's always good to see techs I've come to know, like Jimmy. Recently, I was impressed with Alex's "detective" skills, and appreciated his resourcefulness in fixing my problem.

They were extremely friendly and I felt like the were honest about their pricing and work that…read moreneeded to be done. They came out and checked if my dryer vents needed to be cleaned and let me know they didn't and didn't try to sell me on a service I didn't need