great service at a reasonable price, took my wife's bmw in one day and mine the next - both times…read moreservice completed within the agreed upon time frame - honest and reliable service

BEWARE! BERTINIS AUTOSHOP IS NOT TO BE TRUST. The Woodlands…read moreMercedes-Benz Full diagnostic is $280 period. No hidden costs/ fees. certified MERCEDES-BENZ mechanics. https://youtu.be/EOygiiO6Hx0?si=SiyC0Oma-vIdh7Iw Motul oil is bad for Mercedes-Benz engine. I was never informed of that. I assumed oem oil, motul was used without my consent very upsetting. NEVER EVER USE AFTER MARKET PARTS OR FLUIDS. Horrible job Beware! Bertinis European shop is Unethical and unprofessional, I will never go back, I DO not recommend this business. Bertinis will charge $150 PER ITEM. UNBELIEVABLE. $150 for battery check $150 per sensor check, $150 per electric check $150 per Display module $150 suspension $150 check trunk electric wiring and box fuses $150 checking latches and sun roof. ( $150 per 150 point inspection which Mercedes-Benz dealer is FREE) $221 per oil change " Full synthetic " motul oil??? Sloppy job, MOTUL oil spill outside, they charge for washer fluid see attached pictures that they did not used washer fluid reservoir is empty as pictures show. NO ONE NOTIFIED ME OF WHAT ENGINE OIL WAS TO BE A REPLACEMENT (MOTUL OIL ). What's that???? I never heard of MOTUL. I did research, will burn carbon build-up inside engines very upsetting how they treat Mercedes-Benz vehicles cheap and aftermarket oils and fluids with questionable reputation. If there is an additional hour, they will be added to your bill without contacting you or why that additional time customer responsibility. In the end, I paid twice more costly than going with to THE WOODLANDS MERCEDES-BENZ. Bertinis EuropeansService / mechanics uses scams techniques to deceive individuals for financial gain. These mechanics exploit customers' trust, ignorance, or vulnerability, and it's crucial to stay informed and cautious to avoid falling victim to scams. Paying for OEM and getting aftermarket fluids or parts is a scam. Mercedes-Benz Synthetic Oil: Approved Oil List The best oils for Mercedes-Benz vehicles are those that have been recommended by the brand, so don't settle for anything less! When you schedule Mercedes-Benz Service A for your CLS S SL SLK G63 GLS SLS ML ML53 GLE C-Class or book Mercedes-Benz Service B for your GLE, you can be absolutely certain that our technicians will use approved Mercedes-Benz synthetic oils. The recommended formulas in your owner's manual or consult the approved oil list below: Sheet 229.1: Mobil 1 Tri-Synthetic Formula 15w-50 Mobil 1 Tri-Synthetic Formula 0w-40 Valvoline Synpower Full Synthetic Motor Oil 5w-40 Castrol Syntec 5w-50 Castrol Syntec 10W-40 Quaker State Full Synthetic European Formula 5w-40 Pennzoil Synthetic European 5w-40 76 Pure Synthetic Motor Oil 5w-40 Sheet 229.3: Castrol TXT Softec Plus 5w-30 Shell Helix Ultra 5w-30 Shell Helix Ultra 5w-40 Remember, it's important to use approved products, no matter what kind of service fluid you're checking up on! Check out our guide to checking brake fluid to learn more.

Thank you so much for your help and hard work on my 2016 Fiat 500X AWD Trekking. I appreciate all…read moreyou guys did to help me get my car back on the road and working properly. You all were so very professional, yet informal and incredibly kind and accommodating. Also, your pricing was more reasonable than where I've gone before for service and yet the repairs were done correctly and I was able to get my car back very quickly. Special thanks to Lee, Daniel, and all the staff at Phil's! I'll be bringing Macchiato (my Fiat 500x) to you guys from now on. Thank you again!

I called in for my headlight and the service was top notch. They got me in same day! I had to…read morechange my headlight before driving 14 hours! Very kind, very affordable, so definitely come and get your vehicle looked at. Thank you again, will be coming back in the future!

Should've read comments first, Asked for an ac check …read more Charged me $400 just for a Freon refill Broken next day No warranty or assistance at all This place is not scared to screw you trust me . Zero terrible absolutely awful.

My 2020 Malibu is in their shop because it had a delay before going into drive, and I told them…read moreChevy dealer would replace it for about 5500 and Mark convinced me that since I drove the car in it shouldn't be worse case scenario. They would charge 1295. To disassemble and reinstall plus the parts so I said go. Once apart they said it would be 6700 To install remanufactured or 5500 for used. GM said the Trans was 2877.+tx and aamco said to install it would be 2374. Instead of the 1295. Bringing the cost to me up to 5,748, more than GM originally quoted me. I'm now stuck using Aamco because of the additional 1295. it would Cost to reinstall the Trans and get the car to JM Chevrolet in Lufkin, which offered to take 500 off If I bring it to him because of how this Aamco on Rayford road is treating a retired senior citizen on a fixed income.

I feel deeply disappointed by how things were handled at North Houston Beemer. I brought in my car…read morefor an airbag wiring harness replacement, and was told I could pick it up on Wednesday after the work was done. But that evening, they suddenly told me I now needed a full airbag replacement, and that it would take two more days to get the part. They said I wouldn't need to pay labor again since the area was already opened, and just asked me to pay $500 more for the airbag. When I told them I needed my car back that day, they said I could pay the full $1694.99 and come back Monday for the airbag replacement. Feeling cornered, I paid and took the car. But here's the thing -- I cleared the fault code myself at home, and the issue was completely gone. They hadn't even installed the airbag yet, and the warning light never came back. At that point, I realized I was nearly upsold for a repair I didn't need. I feel like I was pressured to pay upfront for something that wasn't necessary. This isn't how customers should be treated -- especially when we're trusting you with safety-related repairs. Be very cautious if you go here. Ask questions. Get second opinions. I wish I had.

The folks at North Houston Beemer are amazing! I've never taken my car to anyone more competent,…read moreattentive and genuinely NICE! I'll bring my car here every time before going to the BMW dealership!

I had my car towed to Discount Quality Car Care. I spoke with Jerry, one of the Owners. Luckily my…read moreissues were not major. My car was repaired halfway through the next business day. The price was fantastic! I was nervous because I had never been there and didn't really have a recommendation from anyone. When we pulled up the tow truck driver told me I was in great hands. She said this place was honest & they would do me right. When a tow company from another business gives them a great review, you know that's where you should go. I will most definitely be back!

You want honest prices and folks not just changing parts? Want a place that actually tells you more…read morethan what the codes say? Will it take a bit longer to get done? Sure, but the price is better and the service is the best I've had with a shop. Go here.

These people offer a 69$ diagnostics. When you take your vehicle, do not be surprised if they keep…read morethe vehicle for over a week, never have updates for you, and then call you when repairs are done and total 580$. I specifically told them to diagnose it, and I can likely do the repairs. Instead, they put the car in a different shop, and called me after my 69$ diagnostics was a full blown 580$ repair bill.

Ever since I moved to Tx a couple of years ago I've been looking for a good and inexpensive auto…read morerepair place, and I've been here a few times and won't go anywhere else they are amazing and very honest I thought I needed a major repair they said it was just a simple fix and make sense when they explain stuff and in and out the same day.

My husband found Patriot Pride Transmission online, and we should've continued looking. I truly…read morefeel as if they took advantage of is in our desperation. They were kind initially and gracious to get our business, but once our car got to their facility their tone changed. We already knew we had a transmission problem, hence the reason we sought them out. But it took them FOUR days to diagnose the problem. Once they did so, they gave us an exorbitant price. After consulting, we decided to go elsewhere as their price was more than twice the amount of other companies. Of course they were upset and proceeded to charge us $495 to diagnose our car! And then told us we couldn't pick up the car until the following week! Anyhow, over the weekend we thought we'd give them another opportunity and try to get them to come up with other options. Scott was VERY rude and told us he didn't have time to waste. He did come down on price a bit and though it was still much more than our other quote, it wasn't worth it to move the vehicle since they were charging us $500. But then rude Scott insisted we pay them in full BEFORE they would do any work. I was livid! What mechanic shop insists they receive payment before completing the work?? When I attempted to discuss this with them he proceeded to tell me that he didn't believe we could afford to pay for the work so he wanted money upfront. When I shared that I will leave negative reviews online he told me to go right ahead. Do you normally insult all of your customers like that?? They had my vehicle for 10 days so I just went with it, but never again. Beware!

If I could put 0 stars I would…read more I was in a wreck in March and my car started driving weird shortly after I got it back from being repaired. My insurance company wanted me to take it to a transmission specialist to see if the wreck caused any further damage. We take it to this place on a Monday and get a rental. By Wednesday they figure out the damages are not caused by my wreck and that I just need a new transmission. We tell them to do the repairs. They tell us it will be ready on Friday. Friday comes. No car. Same with Monday, Tuesday, and Wednesday. During this time we call everyday and after complaining they say they will help us out with rental by getting it down to $20/day and then covering it since Monday. 11 days later my car is ready. My husband picks it up and when I get home I notice part of gr undercarriage is hanging off up front and part of the section which was covered by a piece of plastic is completely missing. Oh. And they didn't get our rental down the $20/day that both myself and my husband were promised. And the only thing discounted was $150 for rental. Total bill $2500 and our rental was over $450. And my damn SUV still isn't 100% back to what it was. All I want is my cars appearance back to 100% normal.

Came in with a part under my car dragging and they fixed it quickly, and free of charge.read more

Through Pep Boys Roadside Assistance, I scheduled for Milstead Automotive to tow my car and was…read moregiven an arrival time of 5:45-6:15 pm. I called Milstead around 6:20 pm because the online portal did not show that the status of my service had been updated to show that the tow truck was in route or that the truck had already picked up my vehicle. I was told by a Milstead employee that their drivers were behind because of traffic and could not arrive before 7 pm. This was going to be a problem because the business my vehicle was at closed at 7 pm. The employee said that she could reschedule my service for 8 am the next day and I agreed to that. For the original service request, I spoke to a Milstead employee at 4:24 pm to confirm that they had received my request and it was confirmed. No one from Milstead contacted me to say that they were not going to be able to adhere to their arrival time. The next day, I called Milstead around 8:15 am to see if my car had been picked up and the employee said that my service had been set for 10-11 am and could not be moved to a sooner time. I let the employee know about my situation from the previous day and she said there was no documentation that my tow service was rescheduled for 8 am that day. I canceled my service with Milstead because they pushed back their arrival time twice without updating me that they would be doing so.