Best Korean spa I've been to in LA. Everything was very clean and well maintained -- clay room,…read moresalt room, jacuzzis, steam and dry rooms were all spotless. The atmosphere was calm and respectful, and the staff was wonderful. Helen did my scrub and did an excellent job (on the harsher side, which I loved). The gentleman at the front desk was very polite and friendly. I immediately recommended this place to my group chat and will definitely be back. The only thing missing is food options -- hope they add some in the future.

I really enjoyed this spa. It was my first time at a Korean spa. The spa was co-ed, so my husband…read moregot tag along. We got a couples relaxation massage. The massages are deep. My husband loved it. The massages are a little rough, so I asked for them to be a little softer. But, I'm kinda a baby with massages, like I don't book deep tissue type of massages. The masseuse went on top of my back on all fours lol. I started laughing when she did that, she started to giggle too. I told my husband she was so petite I didn't mind it. The spa areas were very clean and aesthetically pleasing. I didn't bring a bathing suit, so I couldn't use the co-ed area which looked so peaceful and relaxing. The spa offered shorts for men, so my husband utilized the co-ed hot tubs. He said he was the only person in the co-ed area and men's side. In the women's area, where they had the hit tubs, women are nude. So, it's a little stressful at first because I never been to a spa where people are nude. But, I eventually got comfortable and enjoyed the hot tubs. The women's are that had the clay room, salt room, and sauna required robes. That area was so relaxing. The clay area was my favorite.

COOLEST Spa I have been to! The service was just as…read moreexplained. Can't wait to see them again soon.

Renew got me through one of the most stressful periods of my life! My husband and I became…read morecustomers about 6 months before our wedding. It was an incredibly difficult time as we were both stressed and dealing with massive changes. The 1st time we tried an ice bath at renew, it was like magic. You can't think about your stress when you're sitting on freezing water! It's a complete mental reset! We left feeling jubilant and calm at the same time. It got us through the wedding prep, and we even did an ice bath the morning of the wedding! Gabby is wonderful. She's such a source of knowledge on fitness and health and she genuinely cares about helping people feel better. I also got frequent massages at Renew which were amazing for unwinding some chronic should pain I've dealt with for years. If you need to relax, destress, reduce inflammation, etc, definitely try them out!!!

I am happy to say I was the 1st customer here...and it did not dissapoint...I was able to stretch,…read morerelax and heal a bit for 30 minutes... Katie has covered the details, it has such a zen vibe... Give this spot a try to get your therapeutic sweat on...

I went to The Sauna Room for the first time yesterday and had a great experience. The environment…read moreis lovely and the staff was welcoming and attentive. After 30 minutes in the sauna, which included aroma and color therapy, I felt restored and relaxed. I will definitely be back!

I've been here twice since my last visit, and I honestly think I like this spa more with the…read morefollowing visit. The reasons why I want to update my review: Very relaxing atmosphere -- the center area isn't overly loud. Everything is very clean and well maintained. The skincare products they use feel nicer/better quality than what I've experienced at other spas. I also really appreciate that this is a 12+ facility, so there aren't small children running around. At some other spas, kids can be loud and make it harder to fully relax. Here, the atmosphere is much more peaceful, which makes a big difference when you're coming to relax

3.5 stars. Main…read morereason I wanted to try this place is because it's advertised that it doesn't get too crowded, but that's definitely not true during a Saturday afternoon. It's not crowded per se, but all the amenities are occupied - chairs taken, floor mats taken, etc. So, sure, it's not "crowded" but you can't really do anything in the co-ed area either. They also seemed to ration the towels, so you couldn't go into the spa multiple times unless you wanted to re-use your wet towels. Not really trying to do mental math on towel usage when I'm just trying to enjoy my life. The food was not it either. Solidly, 2 out of 5 stars. Not a lot of options. Ended up ordering two cold noodles. It wasn't very cold, and I could not chew thru the noodles at all and relied on swallowing them whole!? Last thing - I feel like the culture is different. Other korean spas I've been to really focus on the peace and quiet, and I understand there's always going to be yappers at whichever spa you go to. But, here, it seemed everyone disregarded the rule, viewing them just as general guidelines. Everyone was still quiet-ish but definitely making more noise than I've experienced at other places. Multiple people straight watching videos on their phones without earphones. The amenities are all there but just something not aligned here. If you're trying to relax a little bit, come during non-peak hours. Just know there are better options out there.

This review is only for the Aescape AI robotic massage and not on Wi Spa…read more Upon arrival front desk is very friendly and helpful. I check in with front desk for my Aescape massage and they escort me to the room. Overall the massage was good. The robot did well on the back, glutes and hamstring. Unfortunately robot does not have the ability to massage the neck and shoulder which is a bummer. Also there's no mechanism to massage arm. Once these areas are address I think Aescape may be a nice alternative to human is fully booked. Pro tip: tuck your shirt under your pants to prevent shirt from moving up during massage session. To your wellness!!

I used to come here all the time, in fact for at least half a decade ive been coming here semi…read moreregularly. I work in LA but live in the IE and my hours are weird so sometimes if i'm too tired to drive home i'll stop by to rest for a few hours. always loved the convenience, however my last visit will be the final one. i've brought so many friends here, i've definitely spent thousands of dollars here throughout the years. I wanted to bring my 2 coworkers here to celebrate one of the girl's birthday. the others never been here before & we never actually made it inside. The security and the management were extremely rude and there was a major altercation which resulted in us going to Spa Palace (that place is actually so much better!) My friends have never been here as i mentioned so when we entered into the parking lot she made a wrong turn and went the other way so that we didnt check in with security. we are thinking no big deal we are literally about to go in and speak to them. the parking is free anyway so i didnt think it would ever be an issue. we were sitting in the car for a few minutes before we headed in. as we're getting ready to go, the rude security guard is walking towards us looking angry and bothered. i asked him multiple times what the problem was & he muttered something under his breath instead of communicating like a normal human being when somebody asks you a question. im thinking maybe he only speaks spanish so my friend who speaks spanish got out of the car to ask him what the issue is. this is when he says he's getting the manager and kicking us out for no given reason. then he starts arguing with my friend! a grown man at his big job is arguing with a lady, a potentially paying customer. the manager comes out & is telling us theyre refusing service because we turned the wrong way coming into the parking lot and said we were smoking which is not allowed. i told the manager ive been here many times, ive told the front desk before "im gonna go out to my car for a smoke and will be back" with no issues. i also said that had we known its not allowed to smoke in our car/on the property, we would have no issue respecting the rules but your security never actually spoke to us at this point my friends are extremely irritated. i tell the manager im taking my friends out for my girl's birthday and we dont understand what the issue is outside of you having a disrespectful and rude security guard. he tells us to stop yelling but nobody had raised their voice but this is when it escalated the manager straight up REFUSED to provide either his name nor the security. he did give an email which was " info@wispausa.com " to file a complaint. i asked how are we supposed to write a complaint without their names? he said to just include date and time of the incident. we went ahead and recorded them because clearly they are both trying to get out of consequences. this happened on 8/26/2026 at around 4:30 AM. really just disappointed after years of patronage to be getting treated unfairly for whatever reason and then when we were finally walking away the manager called us "p**sies" and yelling across the parking lot. Funny, when we were all standing right in front of him he had nothing to say. As soon as we walk away he wants to throw insults. I said "this is how you act as a manager?" he said basically that we started it. except we didn't, the security did, and one major difference is we are not on the clock sir. if my friends are irritated and they start talking back to you, thats your bad! you mishandled the situation. you chose a customer service job which means holding your composure when you have complaints and disgruntled guests. i also manage a business and have over 10 years of customer service experience. the way this man handled the situation was totally uncalled for and unprofessional. after all this, i was trying to keep the vibes happy with my friends. we found Spa Palace not too far away, and let me tell you!not only was it a much better experience because they actually let us in lol. but actually the facilities there are so much nicer, you have more privacy since its more lowkey (we ended up being the only ones there for a few hours which was awesome, total privacy!), everything was just way better. the shower areas are cleaner and more luxurious, the soaking tubs are bigger and the overall interior just looks really cool. from the security guard Big O to Alice at the front desk at Spa Palace they killed it. I definitely found my new place to spend my money at to the rude security guard and manager, i hope you get fired because you are bringing down the reputation of this place and its standards! what type of manager, a grown man, argues with 3 ladies across a parking lot calling us vulgar names? are you not embarrassed??

worst massage in town. no lie…read more at least for my experience. i brought my girlfriend here for a couple massage for her birthday. 90 minute couples massage. first five minutes was mild at best. we had to ask them to massage with a little bit more effort. shortly after it was pure sharp elbows, digging into our backs from the weight of their bodies, which overhang above. they use gravity and their elbows in an effort to avoid actually expanding effort or using their muscles at all. i don't know about you, but that's not a massage to me. shortly after i looked over to my side to notice that the man that was massaging, my girlfriend was sitting down on the bed lightly massaging her upper back with no more than a few fingers contact. there was no effort or work there. just sitting lounging doing the absolute minimum contact possible. this was almost the same for me however, my masseuse, also using only one hand, would pause for many seconds at a time before exerting some pressure then again another break of many seconds before pressure again. she was systematically conserving energy and then applying the minimum level of pressure from one hand only. after a couple warnings, she finally started to get that. i am not gonna leave us alone and she started massaging more correctly. then excuse the man who was pretending to massage my girlfriend and replaced him with a woman that was massaging me. then they sent one man to massage me who was lazy and barely doing anything so let him go when they sent him them yet. another one who is doing the same thing. at about 45 minutes i finally told him to leave me alone and just continue with my girlfriend. i don't know how it's possible that others aren't reporting this more often, but i cannot speak on what i do not know but what i do know is if you are sore, tired, and just looking for some muscle, relief and relaxation and you expect some discernible level of quality and effort than do not come here. these people do not care at all about giving you a good experience and i gave them multiple chances they are lazy and do not care about their customers at least not for my girlfriend and i if you doubt me at all, please read my other reviews. i'm very honest in my reviews and i take great care to be fair. and i write these to help others. it certainly doesn't provide me any benefit other than that. thank you for reading and feel free to contact me if you'd like more information

Did you know there was a Korean spa in Pasadena?? I didn't…read moreknow! So when my fiancé told me he booked us plus his dad a 2 hour spa in Pasadena I was pleasantly surprised that there was more to this than just a massage! Located on a main street with parking in the back - not much spaces and you have to be careful where you park because other spots are for other businesses. But once we found our spot, we went in and from the outside it looked small, narrow, and tall. But once we walked in it looked so different than it did from the outside! It was nice and dimly lit. There's a waiting room in the lobby as you wait your turn, cause get this - it's a PRIVATE session with us you and your party! They book sessions where you pretty much have this whole section to yourself without sharing with strangers. They let me in the dressing room first as two other women were still wrapping up their session. So my fiancé and his dad waited in the lobby until they were ready to let them in. They led me into the changing room that has a bunch of lockers, big mirrors, hair dryers, and bags for your wet swim suits to put in after! There's also 1 connecting bathroom to the changing room. Once I changed they led into the back room where the hot tub, cold plunge, and steam room was located. WOW. It looked so nice! Plus I was the only one there so I got to enjoy it by myself for a good couple of minutes! They told me that the other 2 ladies were wrapping up and once they left my fiancé and his dad could join me. They told me where to rinse off and let me just enjoy myself, and it was nice. The hot tub was nice and bubbly and the cold plunge was a nice escape from the heat. The steam room was nice but I couldn't last in there for too long. Our appointment time was 2pm but my fiancé and his dad couldn't get in till 2:10 and due to the 2 ladies that asked for a little more time to do a cold plunge and they let them rather than telling them that there was another party waiting. Once they finally left my group was able to come in and enjoy but they didn't get to enjoy these extra services long enough, maybe just 10 mins? Before we were told it was time for us to start our massages. They went to another room for a massage while I stayed in the wet room for my body scrub, I had to remove my swim suit so they can properly scrub me and UGH. They scrubbed me like they scrubbed away my sins! It felt so good and when they asked me to flip over I nearly slipped with how smooth I was! My masseuse/scrubber was an older women but she knew what she was doing! I had the body scrub, cucumber facial, body massage, and a hair wash/massage! It felt pretty worth it for me! After I was done they led me to the dry room to sit in the heated salt room and clay room. This was where I got to meet up with my group again and eh these rooms where just okay to me. You lay in there in a warm room with salt or clay balls around you. I got to chat with my fiancé and it seemed that there session was okay and he was quite jealous of what I got and wished he chose that too. After we were in the dry rooms for a bit we went back down to soak some more but they cut us out right on the dot at 4 and it was a bit of a bummer because my fiancé and his dad had much shorter times because of the 2 ladies before us. For me, my session was great but had to knock a star because my fiancé and his dad didn't have that great of a session and had their time cut short but still enjoyed it. Pros: You get the whole spa room to yourself but need to have a party of 2 or more Cons: If another group before you is late, they cut into your time and don't give you extra time to make up your full paid session

I have been to this location about 4 times now. I called and texted to book appts. Very easy and…read moreconvenient to txt and book tour sauna time! This is like a hot box, it's not the kind of sauna you pour water over rocks. I love that they offer essential oils and it makes the experience feel like you're in a spa. You have your own private cabin to sweat in for 35 minutes. I always grab a couple extra towels to wipe down while I'm in there, and be sure to bring a water to hydrate! Workers are friendly and the place is well maintained and clean! I park right in front usually.

This establishment is clean and from the moment you walk in the energy and aroma is peaceful,…read morecalming, and pleasant. Jeanette and staff are friendly and very knowledgeable. These are clean full spectrum infrared saunas that may be made out of cedar I forgot to ask. These are two person saunas in a private room where you can have privacy. The sauna will shut off automatically so no worries if you relax and rest in there. You will hear a beep when it shuts off. My child has relapsed from bone cancer and I believe this will aid in his healing. Such a great experience we will be back!

I haven't been to a Korean spa in a decade. I went here with my sister and this was her first time…read moreexperiencing the Korean beauty spa. It is a family owned and women's only spa. It is a sanctuary amidst the hustle bustle of Los Angeles in Korea town and safely located across from the police station. A plus parking is free in the plaza downstairs. The moment you enter you are greeted by the friendly office manager and you meet store owner Eunice. The hospitality is felt immediately. You are issued a locker and towels with a cute pink robe. You cannot wear bathing suits or shoes, but the robe is what you wear and the spa is so clean and smells amazing inside. They have various rooms such as charcoal clay sauna, infrared sauna, steam room, Himalayan salt room, Himalayan salt bath, cold room, oxygen room, mugwort tea bath where you pour the basin of mugwort tea and drench it over your body in a seated shower section. Mugwort tes smells earthy and helps with skin issues. You can do a body scrub to exfoliate your dead skin and your skin will be amazingly soft and dewy. They use a scrubbing mitten and you can request gentler scrubbing versus a new mitt which will be more firm exfoliating scrub. The massage is 1 hour long and extremely relaxing. You can choose green tea or collagen milk for your massage. The collagen milk left my skin so dewy and soft. In the end they wrap your hair into a cute bun atop your head and wrapped in a cute pink towel. The V steam is something new I never heard of before and tried for first time. You are in a private room and sit on a cushion seat with an circular opening and beneath are herbs heated and you wear a cute cloth robe to absorb the steam over your privates hence V stream -- benefits with cramping, hormones, constipation, fertility, etc They offer a biscuit and tea while you stay in treatment x 30 minutes. If it gets too hot you lift the robe upward and it is cooler for your body. There is an area for food that opens at noon. The menu is a variety like Bimbibap or ginseng chicken soup and more. I will definitely come back to try this eating area. Every room is meticulously designed, clean and relaxing. I felt pampered here and can't wait to return. They do not allow photos otherwise you just have to visit here and experience it for yourself.

I was really looking forward to relaxing, but unfortunately this was one of the least enjoyable spa…read moreexperiences I've had. From the moment my treatment began, the body scrub attendant's demeanor felt cold and unwelcoming. Her tone of voice came across as harsh, and when she spoke to me, it was loud enough that other guests looked over. Since everyone is undressed during these treatments, that made me feel especially uncomfortable and vulnerable. The body scrub itself was much rougher than I expected. I wasn't asked whether the water temperature was comfortable, and the pressure felt unnecessarily aggressive rather than relaxing. I left feeling more sore than refreshed, which isn't what I expect from a spa treatment. This was also the second month in a row that I was assigned to the same body scrub attendant, even though I've never had her before and had always been treated by someone else in the usual wet room. It struck me as unusual, especially since I had previously noticed her speaking very harshly to other staff members. I'm sharing this feedback in the hope that it's taken constructively. I truly enjoy this spa overall, but I hope more attention is given to making every guest feel comfortable, respected, and cared for during their treatment.

A friend and I visited on Valentines day in 2024, and we only did general spa day admission, no…read moreextra paid services. It was our first time here and we had a wonderful time. The entire facility was very well kept and organized, and we enjoyed all the rooms immensely. Our favorite was the large heated jade floor, it's the perfect spot for a nap! Everything was well stocked, there were plenty of towels, robes, snacks, and drinks ready. In the main wet area they also had cold lavender towels freshly available. Their bathrooms were great, and they have a huge vanity with hairdryers and basic items for when you were ready to leave. Both the shoe lockers and personal item lockers were secure and we had no issue or concerns with our belongings, but I did bring my Doc Martin's and had to spend a few minutes fitting them into a shoe locker. (This was my mistake) The edible amenities were good, most of the snacks were prepackaged (granola bars, instant ramen, popcorn, trail mix) but they restocked frequently. They also had cold water, barley tea, and hot water with tea packets at the ready. The GA spa price is great for what you get, I can't comment on what it was before but the experience was worth the $60. It's a great place to bounce between relaxing rooms and have a great time with beloved gal pals. No pictures since phone usage is discouraged as everyone is nude, but I will definitely be back with more friends next time I'm in LA.

Extremely disappointing experience…read more We drove an hour and a half from the San Fernando Valley to come to this spa, only to arrive and find out that the appointments we had scheduled were not actually what was booked. We had already called multiple times because the website was not working. The front desk was not helpful and insisted that we create a profile and provide our credit card information before they would assist us. Eventually, we were told to download an app just to schedule the appointments. After going through all of that, driving 1.5 hours, and arriving at the spa, being told the appointments were not what we had scheduled was incredibly frustrating. What bothered me most was the lack of care, communication, and effort to resolve the situation. Mistakes happen, but how you handle them matters. Unfortunately, the customer service we received was extremely disappointing, and based on this experience, I would not recommend this spa.

I loved my experience at pause Venice it was so lovely. I came for a free pause event. They had ice…read moreplunges outside and I was able to take advantage of their sauna inside and vitamin shots. I loved the staff, they were so friendly. Loved how clean and modern it was. I didn't have issue finding street parking in front either. I would definitely come back for more services.

Took my wife to Pause Venice for a Myers cocktail to help with jet lag and an immunity boost, and…read moreit was a great experience all around. The space feels more like a spa than a typical IV clinic; it was calm, clean, and very relaxing. The staff was welcoming and professional, and everything was explained clearly. We were both given herbal teas while we waited for the drip. We'll definitely be back.