Food is always good. It has not disappointed me yet. I see the bad reviews are due to service and…read moreI usually don't give too much thought since it's a Chinese restaurant and most authentic ones do not include customer service as how you perceive it. Just expect good Chinese food.

The food here is decent--no major complaints on taste--but unfortunately the customer service…read morereally overshadows it and I agree with the other reviews that state rude, unprofessional service. Every interaction feels uncomfortable. They repeatedly push for tips and insist on cash payment in a way that comes across as aggressive rather than informative. On top of that, the tone when ordering is consistently rude, no matter who answers the phone. It feels like you're inconveniencing them just by placing an order. Their loud tone, rushing you to hurry and place an order, only to arrive at a restaurant that isn't even busy to be excused for that behavior. Honestly, the place doesn't ever really seem busy, and I can see why. I want to support local businesses, but it's hard to enjoy or recommend a spot where customers are made to feel unwelcome or pressured. With better service and more respectful communication, this could be a solid place--but as it stands, the experience isn't worth it.

Extremely authentic Chinese food. Marcia and Maggie provided very good service too. Will definitely…read morecome again!

We always have enjoyed our meal here…read more Maggie and Marsha our waitresses are helpful and pleasant and always give excellent service. This time we had lamb in dry pot and pork with mushroom. We requested spicy for pork with mushroom : chilly and numbing peppercorn. Dishes are extremely tasty. Always walking out feeling satisfied.

Wednesday 12/18/2024…read more I first came across this spot in 2018 but never tried it until now. I made a call in order for takeout which was quick and picking it up and was nice and easy. For my order I spent $56.76 and got general tsos chicken with white rice (lunch special) $8.75, orange chicken with fried rice (lunch special) $8.75, chicken lo mein with white rice (lunch special) $8.75, bbq spare ribs (8 ct) $15.25, and the 5 ct mumbo chicken wings with fries $12. Pros- - The QUANTITY of the food is on point - The bbq spare ribs were alright (fav item I had) Cons- - The quality of the food is not good (Ranges from bad - alright) - The food left me with an upset stomach after eating it which isn't a good look - The fried rice is bad - The chicken lo mein is bad Overall, i can see it being a reliable spot for some people but for me I wouldn't come back.

YUM! Line was almost out the door at this small takeout spot. Ordered over the phone so was able to…read moreget a quick pickup, but they have a couple small benches that function as a waiting area. The food was delicious. The pork fried rice was deliciously smoky, and the lo main tasted wonderful. The general tso's chicken could have been a tad crispier, but overall, this was a solid meal and I will definitely be back.

Only place I go to for my veggie Mei fun! Delicious fresh, and great service!!! Excellentread more

I love this place because the food is so delicious and amazing service and the orange Chicken it…read moretastes the best of the best I recommend the Orange Chicken so much

Food always hits the spot. Lots of fish for the two person combo, enough for 3 people.read more

Very chill, homey atmosphere. We were greeted by very friendly staff and the food quality and…read moreportions exceeded my expectations! Awesome place with a group of friends

The orange Chicken is very good it taste like very fresh ingredients I love it and the chicken…read morewings very good

Hunan Express is my go-to spot for Chinese food in the Germantown, Gaithersburg, and Montgomery…read moreVillage area. While there are plenty of other options nearby, none match its flavor and consistency. I typically order carryout, so I'm not sure whether delivery is available or if pricing differs between options. Also, please note that the menu photos I've uploaded are from September 2025, so prices may have changed since then.

I'm really sad that tonight's order was so rough. My husband and I order here often through…read moreDoorDash, and every time recently the quality has gone downhill. Tonight was our last try. It feels like the restaurant no longer cares about the food they're sending out, even to frequent customers. The food arrived cold and soggy, which I understand can happen with delivery, but the flavor was bland and the sweet and sour sauce was so thin it was basically water. It wouldn't even stay on the chicken. A restaurant shouldn't cut corners on such an essential part of a main entrée. The fried rice was also disappointing, with large chunks of plain white rice mixed in, almost as if they were stretching a batch of fried rice instead of preparing it properly. On top of that, we haven't received fortune cookies in the last four orders. It may seem small, but when you're paying for a full meal, that little touch matters. Skipping them feels careless. Normally, I would bring this up with management, but past in-person experiences have not been pleasant or helpful, so we've kept our orders strictly through DoorDash. Unfortunately, after tonight, we won't be ordering again. It's disappointing because we used to really enjoy this place.

A group of 5 of us went there. The food was awesome and so was the service. When we receive our…read morefood it was delivered to us quickly and was hot! The staff is very nice and we enjoyed the atmosphere.

Let me start by saying the service was wonderful. The restaurant was busy, but not so loud that we…read morecouldn't carry on a conversation. We ordered so much food that we needed a third table just to fit everything! Thankfully, we all love leftovers -- especially from this place. What did we order? Honestly, it might be easier to ask what we *didn't* order. Lol. * Crab Rangoon -- perfectly fried * Dumplings -- absolutely delicious * Tom Yum Soup with Shrimp -- packed with shrimp and full of flavor * Sizzling Black Pepper Chicken -- you really can't go wrong with anything served on a sizzling plate * Spicy Shrimp with String Beans -- OMG, so good * Szechuan Style String Beans -- another dish you can't miss * Crispy Eggplant -- almost like candy, but not overly sweet * Salt and Pepper Shrimp: so good * Thai Basil Chicken -- delicious, though we wished it had a little more chicken We'll definitely be adding this spot to our regular rotation.

Food is delicious!! We were craving chinese takeout and found this gem. We got 3 dishes to try -…read moresweet and sour chicken, beef chow fun noodles, and crispy eggplant. Everything was perfect. The eggplant dish was surprisingly good and addictive. Noodles were soft and chewy. The sweet and sour sauce could be better though. Ordering was super easy online. Will definitely be returning! Excited to come back and try the other dishes.