I cannot recommend Shayla Green highly enough for anyone in need of top-tier property management…read more Shayla managed my property in Maryland for the past four years, and her level of support, dedication, and professionalism has been absolutely exceptional throughout our entire time working together. From day one, she took complete ownership of the property, providing me with total peace of mind. Her communication was always prompt and transparent, and she handled every detail, day to day issues and tenants need seamlessly. Thanks to her proactive management style, I never had to worry about issues of being a landlord. My primary focus right now is to sell the property, so our contract is coming to an end. However, if my selling plans change or do not work out exactly as anticipated, I would love to reach out to Shayla again to utilize her services. If you are looking for an experienced, reliable, and highly professional property manager who truly cares about her clients, look no further than Shayla Green. I am forever grateful and appreciate all she did for me. It felt really good to just look at monthly rental bank deposits instead of day-to-day issues...Thank you so much Ms. Green...I really appreciate you and your terrific team.!!!

Keyrenter Property Management Team is very professional, knowledgeable, responsive to the tenant…read moreand owner. As a new property rental owner, I made a very good choice by choosing this team! Keep up the great work!

We have been tenants at a Yarmouth property for over 7 years, and they have always been extremely…read moreresponsive, proactive, and great people to work with. We live in a rowhouse with all the normal problems one would expect over the years, and they've never let us down. (We're also grateful for the owners who have agreed to replace most everything we needed replacing: water heater, fridge, dishwasher, etc.) It's one of the reasons we've continued to call this our home for nearly a decade, raise our kids here, and recommend them to others. We really appreciate it.

I have worked with Yarmouth Property Management in Washington, DC for decades, and I cannot…read morerecommend them highly enough. They currently manage five properties for me, and over all these years their communication has been consistently excellent--clear, timely, and proactive. I am never left wondering about an issue, a tenant matter, or a maintenance decision. They anticipate questions before I ask them and respond quickly and thoughtfully whenever something arises. Their financial reporting is exceptionally clear and well organized. The statements are easy to understand, accurate, and dependable, which makes long-term ownership and planning far less stressful. As a property owner, that level of transparency and professionalism is invaluable. Equally important is their dedication to the properties themselves. Yarmouth treats each building with care and attention, not as a commodity but as a long-term asset that deserves thoughtful maintenance and stewardship. They balance tenant needs, regulatory requirements, and owner priorities with real skill and judgment. It is rare to find a property management firm that delivers this level of consistency and integrity over such a long period of time. After decades of working together, I can say without hesitation that Yarmouth has earned my complete trust and continues to be a pleasure to work with.

I would not recommend Prime Resource as a Property Management firm. The company was easy enough to…read morereach throughout my time working with them, but I was not happy with tenant placement and general customer service. I hired Prime Resource to manage my property at the end of 2019 and allowed them to manage my property for a little under 2 years. I would have likely had better luck managing the property on my own, as the things I aimed to avoid when deciding to hire out happened anyway. I understand tenants are unpredictable, and if the case was a thoroughly vetted tenant, turned bad - this would be forgivable. This was not the case for the tenant selected for my property, however! There were plenty of red flags, easily located by just a MD court search - no complicated vetting needed. The style of management was not proactive, but rather reactive - with most actions being requested by me. Along with the slew of issues with the tenant, to include but not limited to, nonpayment of rent, destruction of neighboring property, disrepair of appliances, several break-ins when none existed before and no further reports of increase criminal activity in the neighborhood; we discovered even more after the property was vacated that could have been mitigated with basic management. The tenant clearly had pets, a non-documented occupant, and was smoking in the home. I terminated my contact with 'no cause' in order to easily move on, but I had a feeling my property was not being managed well. I am glad I did!

I have been a long time satisfied client of Prime Resource PM and always recommend their services…read moreto those in need. I also appreciate the guidance and advice offered to assist owners who like to be involved with their properties. They always do a great job keeping owners informed if you choose to let their office "run the show". Choosing to work with PRPM is the best choice for your property!!

if you are a tenant of one of their buildings expect to have no working ultilities and no response…read morefrom management... terrible management company, not sure what they actually are "managing"

The Serenity Management team is brilliant - they are responsive and on top of it. They handle all…read morethe out cleaning on our unit and have good connections with cleaners and repair people. They are professional, thorough, relatable and strong on communication. Can't recommend them enough!

Entirely Negative Experience - Caused Significant Loss and Stress…read more We hired this company to manage our property and the experience was almost entirely negative. Their initial revenue estimate was wildly optimistic, overshooting reality by nearly 50%. Their operational model is fundamentally flawed; they rely almost entirely on "vetting" guests instead of conducting sufficient post-stay inspections to check for property damage. When our dining room table was badly burned and they did not catch it, they stated that was to be expected with a short-term rental property. One notable low point was a two-week booking where the guest encountered frozen pipes and left the property. She was entirely refunded for her stay. We were never notified. We only discovered the serious problem a month later when the company did not pay us for that booking. They lost us two weeks of revenue and left our property at risk without our knowledge. We ended up resuming the management of the property ourselves at first opportunity and found it far simpler and more effective despite us living ten time zones away. Revenues went up, peace of mind went up, time spent managing the property hardly changed. If you have a cleaner and a handyman you trust, just go that route. In short, do not use this company. If you must, demand: More realistic revenue estimates, and some sort of penalty on their fees if you do not meet 90% of their revenue estimates. A real post-stay inspection process, likely requiring the same trusted cleaner at the property after each stay. Far greater quality and professionalism at every single point of their service. One final note on how bad their approach is, and how much more customer-centric they need to be: at the end of each stay, they send a message to the guest requesting a positive review. But they do not want a positive review for your property (which is the life blood of a successful short term rental). No, they request a Google review for Great Dwellings. Incredible, basically cheating the property owners they are managing for on every single stay. It also explains how such a poorly run company has such a ridiculous number of positive Google Reviews.

we had a terrible experience with GD-- stayed too long, kept giving them second chances when they…read moregrew and became understaffed and clearly more interested in their own bottom line than the tenants or owners experience --big mistake. Unit not cleaned before guests several times. Semen on the sheets was the final straw. See my google review. I agree with homeowner above. DO NOT list your property with these guys.

Payton's Place Real Estate is top-notch; the entire staff is professional. I'm very pleased with…read morethe outreach and follow-up. I recommend using this company to manage your home. They retain and manage swiftly. Sharon

I recently moved from a property managed by Ron. my unit was completely clean and back to regular…read morerenting standards. he kept my entire deposit. over charged for a paint job that was done already charged me almost $150 for wall socket covers that had already been replaced. I wouldnt rent from this company at all. they show units while people are still occupying them. the staff doesn't have real info when showing the units to new prospective renters I had to answer the questions for them. just DNT do it.

I toured a house with a realtor/ property manager named Kelly. The house itself was under…read moreconstruction, but we worked together to see the vision of what it could be. She explained the owner wanted income before completing the renovations so we would rent before they were completed which is odd. She also mentioned that maintenance sometimes falls on the tenant if the company seems you at fault, which felt like a nice way to say "we will charge you regardless of the reason for the issue". We followed up about applying and were willing to after getting our questions answered, but she never replied. We messaged her personal number she gave us multiple times, followed up through Thos D Walsh, and emailed, never heard anything back. Overall, felt scammy and never got a response from her or anyone. I've seen other reviews saying the same. I'd recommend staying away.

I had an extremely frustrating and unprofessional experience with Thos. D. Walsh, Inc., Realtors. I…read morefirst reached out on the 10th of the month via email, phone, and text to inquire about a rental property. I finally received a response on the 15th--five days later--and scheduled an appointment to view the unit. They were fully aware that I would be traveling over 8 hours from out of state for this showing. After that one response, I was completely ghosted. No confirmation, no follow-up, and no one showed up for the appointment. Even after emailing again for clarification, I never heard back. For a company that manages rentals and deals with people making serious life decisions, this kind of behavior is not only disappointing--it's deeply unprofessional. Luckily, I had three other property visits planned that day. But to treat someone who's investing their time, money, and energy to relocate so carelessly is unacceptable. I strongly caution anyone considering working with Thos. D. Walsh, Inc., Realtors. If this is how they treat prospective tenants before a lease is even signed, I can only imagine how difficult it would be once you're locked into a contract. Do not put your trust or faith in this company. They have shown a complete lack of reliability, professionalism, and basic human courtesy.

They built our condo. Not bad. But they didn't connect some underground pipes to the water or sewer…read moresystem. They left exposed pipes under our home, so our bathtub downstairs flooded the crawl space. They seem to have denied responsibility and have continued to ignore requests to repair these pipes and the related damage. Their contractors almost always flake or are late when they even bother to agree to show up. Then, when they arrive, they demur and pretend not to realize the plain issues they see. They're also quite rude. They left a Washington Gas account open at our new address for more than a year and repeatedly refused to call Washington Gas to cancel it. So, my wife had to do it for them instead. All the while, the people in the M Squared offices dismissively claimed they had nothing to do with it. In closing, condo builders like M Squared are a dime a dozen. And other ones might not do shoddy work and treat you poorly. So take a chance with one of them instead.

I know the rental market may be competitive but be seriously warned renting through M squared…read more Usually I give at least a 2 star review but with them trying to screw us over at every turn, it had to be a 1 star. Starting off the list: 1) They allowed our AC/Heat to stay broken in the dead of summer for 5 months. The only reason they fixed it was because we said we were moving out. They said it was our fault, that we didn't change the filters, but we had proof that they were changed. And the technician told them explicitly to replace the blower the first time he came to fix the AC. Luckily we left before it got too cold. 2) The paint they used on the walls was very cheap and cracked very easily. Leading to them taking a large chunk out of our security deposit because they had to double paint. Apparently $3300 is how much it costs to paint 1 floor of a house with cheap paint. 3) They raised our rent $300 at the start of the pandemic before it became illegal. $200 extra for month to month and $100 for an annual rent raise. 4) They offered us the parking space in the back but then took it out from under us to sell the downstairs unit. 5) The house had mice when we first moved in. 3 of them within a month span before we finally found and patched up the hole. But I will say this is common with DC houses so not their fault. Unfortunately they let landlords walk all over their renters and refuse to fix problems. Especially in old houses that are bound to have issues. They use the fact that renters don't want the expenditure of taking action in court so they make every excuse to squeeze you. Absolutely the worst experience we've had renting in the 10 years we've been renting apartments/houses.