This is probably one of the coolest joints I've ever been in. The food is amazing. The staff is…read morebeyond friendly. You could not ask for a better atmosphere. I'm visiting NC from New York and my brother in law showed me this gem and I was thoroughly pleased. I would recommend this to everyone!!

Visiting our daughter at Wingate and she recommended the restaurant. Parking was interesting and…read moretook us a bit to finally find a spot. It is in downtown Monroe with street parking and some public parking lots. Our daughter said she has been there around 11:00am and got a spot on the street right in front. It is very eclectic with decor and items for sale. They have indoor seating, seating along entrance hall and outdoor seating. You order at one counter, which has a large menu boards above the counter. The young lady that took our order was very nice. You pay over at the bar area. It was not busy at the time we were there. I had the Salad Sandwich. You can get it with chicken salad, tuna salad or chickLESS salad. I had the chicken salad in a spinach wrap with lettuce and tomato. There are other bread options. The wrap was filled with the chicken salad. It was nicely seasoned and tasted really good. My husband and daughter both did the Pick Your Burger, a build your own. My husband had the burger with bacon, lettuce, tomato, pickles, grilled onions and pepper jack cheese. My daughter added bacon, lettuce, grilled onions and provolone cheese. They both said it was a great burger. We enjoyed our food. Definitely will come back.

First off, Alyssa (Store Manager) was absolutely amazing! The entire staff did an outstanding job…read morefrom the moment we walked in. We were warmly greeted and acknowledged right away, which set a great tone for the whole visit. Alyssa was incredibly patient and handled multiple orders while seamlessly directing her team at the same time. The food was excellent -- exactly how we expected it and perfectly prepared. We will definitely be back! I just hope the store continues to run at this same high level even when Alyssa isn't there, because this visit truly exceeded our expectations. Thank you to Alyssa and the whole team!

I've been here twice. Both times I've had the same experience…read more The workers are great. My order....not so great. I ordered an Italian in a bowl. The first time I got it, most of the meat wasn't cut up. It was in slices. Both times, my order is dripping when I pick it up. The oil and vinegar is seeping through the box and through the bag. I have to ask for another bag to double it up. When I got home, both times, it has seeped through the second bag. Luckily I'm only taking it home so I can transfer it into a regular bowl. I put it in the bowl and I'm mostly eating salad soup. I understand I asked for Mikes way, but holy cow.

Bad experience from the beginning. My family and I weren't greeted when we entered the store. Right…read moreaway, we noticed a tall white male employee standing at a side table eating Bojangles. When we approached the front counter to order, the same employee walked behind the counter and put on gloves without washing his hands first. Seeing that, we immediately lost our appetite even though we had been excited to eat there. There were two female employees behind the counter. After deliberating, someone in our group asked one of the women if she was the manager. She replied, "Yes. Why, what's up?" We decided to leave at that point to avoid any confrontation. A sale was lost due to this behavior, and in this economy every penny counts. We will not be returning. I believe the owner should be made aware of what is happening in their establishment, especially regarding food safety practices.

I cannot remember the last time I was so disappointed in a sandwich. I ordered online both a Hook…read moreand Ladder and a Meatball sub. The Meatball sub, with its toasted bun, delicate meatballs, and tasty sauce is a repeat. My H&L was boring, nearly tasteless, and sparsely filled with meat. What? Bread--tasteless. Meat--tasteless. Cheese--tasteless. One would think I had Covid and lost my taste buds. Nope. The only thing I could taste was the mayo and onion. It's been a few years since I have visited any Firehouse Subs, and this experience has my "Give 'em a Whirl meter" dialing 911 with a four alarm problem in the taste department. Disappointed.

The steak on the grill was the best. It was seared perfectly. Service is always amazing and we love…read moresitting outside listening to the amazing singer. Thank you for another great meal with Family.

Despite the owner "attacking me?" In my last review (odd behavior, but ok class isn't spread…read moreamongst all equally) I gave it another shot. Absolutely not impressed with the food despite ordering nothing fried. We ordered a grilled cheese and salad. The grilled cheese tasted like buttered toast. Couldn't even taste any cheese. The salad wasn't super fresh- the lettuce seemed soft-not all the way soggy but close- and had some red/pink hues and transparency in some of the pieces which was super disappointing. We waited quite a minute for our food so we just asked for our check almost immediately after receiving our food. The service was so so- like many reviews mention. Overall, I wouldn't recommend- but do caution you to not leave an honest review unless you want the owner to come big bad wolf with his reply and attack. Don't be too delicate, Luis. It is in fact a platform for reviews where people are allowed to honestly describe their experience.

Never again, went against my own instincts and tried this place yet again only to be disappointed…read moreagain, the manager was unwilling to address the complaints just said that's how it's supposed to look! first photo is from the website the second is what I picked up

Gave up on this location a few years ago. After others told us how it had gotten better we tried it…read moreagain last night. Nope still sad food and associates who could care less about taking care of their customers. I called and spoke with an assistant mgr Robert who could care less as well. Done

Wow what a gem. This place has some of the best birria tacos I've had. There's no shortage of…read moreflavor in every ingredient. I was randomly in Monroe for a few hours and I'm glad I stopped by to try this spot. They are very authentic with a large menu and quite honestly everything looked and sounded delicious. Highly recommend checking this place out!!

Drove by the Marathon gas station the other day and saw an "Open" sign glowing red in the window…read morenext door. Breakfast. Empanadas. Other things. I'm hooked. Stopped in discovered they opened about a month ago. Ordered a sampler of empanadas: chicken, beef, and ham/cheese for under $10 to go. Everything was prepared as I waited in their little dining room that has a few tables and some high tops along two counters facing outside. Quaint. Charming. A little cramped. I loved it. The menu is a mixture of traditional American breakfast and lunch plus Mexican dishes like tostados, salchipapas, asada, choripan, and empanadas to name a few. I can see where they might build a quick takeout business. My empanadas were delicious. Looking to give a new business a try without breaking the bank. Has my "Give 'em a Whirl" meter heading back before I can put my shoes on. Go here.

The food is great. So nice to get a slice! Good vibes. Good…read morepeople! So glad you were able to expand so there is indoor seating. A great addition to downtown.

This place has the best pizza and wings you find around. Great customer service as well. Definitely…read morewill become a regular here! Great new location.

This place is a gem!!! Basic, inexpensive delicious sandwiches and pies. We had the Chicken Salad…read moresandwich and the Pimento cheese sandwich and a piece of fruits of the forest pie. Delicious!!! Also try their Russian tea! Very friendly people, local and truly a great lunch experience. Cash only.

I came here on a Tuesday for lunch. The ambiance is that of an old lunch counter vibe--very simple…read moreand divey but clean. I ordered two hot dogs all the way to go. The service was prompt and efficient. From ordering to receiving the food the wait time was less than 10 mins. The hot dogs were solid overall. Nice flavor on the hot dog itself. Bun was nicely steamed. Slaw was good. Onions were fresh. My only complaint is that they were light handed on the chili and heavy handed on the onions, slaw and mustard which didn't create the most balanced flavor profile--overly vinegary and creamy without the savoriness of the chili. Which really makes the hot dog for me. Still a solid lunch choice and for $6.30 it's an unbeatable value.