We had a great experience at the Sunglass Hut on the second floor, especially after getting such…read moreunfriendly service at the Rayban store downstairs! Stephanie was incredibly friendly and knowledgeable. She gave us helpful suggestions, answered all our questions, and did it all with a smile. Not to mention, they had a great BOGO 50% off sale! Come here for all your sunglass needs!

Extremely smooth and efficient online pick up experience. Tatianna helped me from start to finish…read more I am looking forward to going back and shopping in store with her. The selection was fantastic, and they have a very quick turnaround time in the event you need to order some thing. I also took advantage of Black Friday sales and saved a great deal of money on all of my glasses.

Bought a pair of DG gLasses. Spent $300, the acre came out while I was on vacation. And lost a…read moreemblem on my Versace's glasses. Went there twice to get a screw and a logo for my glasses. Both times the person at the store said they couldn't help me, I had to go online. I sent several emails, to no avail. Sun glass hut it a over priced pain in the €£?,

It should be noted that this is not a full Sunglass Hut store. It is a kiosk in the mall. So if you…read moreneed a quick pair of quality sunglasses and you enjoy less selection than usual, than this place will do. It's ok for me bc otherwise I could be there for an hour, but I can see how this might piss some peeps off. If you want more than 5-6 brands than head to a regular retail location. They should prob note this on their website but they do not. Anywho, the 'place' was empty when I arrived and I quickly picked out a pair of replacement sunglasses for a pair that had been stolen on Thursday. Was looking for Ray Bans, but with the limited selection they didn't have the pair I wanted, so I rocks me a pair of Arnette's instead. Same shnizzle. Good glasses. Quick transaction. Great 90 day return plan in case u get home and your friends say you look like an alien (the trend in women's glasses these days) you can trade them in hassle-free for a new pair. 3-stars for the limited selection and the website misinformation.

I stopped in to buy a few pairs of Ray-Ban sunglasses and received nothing but the best service…read more They had a special happening that day so that was the reason I bought two pairs. They were marked down to $117.00 a pair. This store is located in the Connecticut mall on the 2nd floor.

Needed new sunglasses and this was a great place to go been in there before The glasses fit right…read morethe sales person was tremendous help would go back again

Exceptional customer service!!! Without going into details, I'll just say that I tried two other…read morelocations to resolve an issue but to no avail. The manager Mariane and sales associate Junae were extremely helpful from the getgo and took care of it right away and made the shopping experience very pleasant. Highly recommend this store for personalized service and great staff!

My review is beyond delayed, however, it cannot go unsaid that the girls who helped me out at this…read moreSun Glass Hut location were nothing short of fantastic. I came in disappointed that sunglasses I bought at a diferent location were scartched without me having noticed. Within seconds, the staff was on the phone to other stores and managers private numbers calling to see if they could help me. And help they did! By the end of the week I got my replacement pair of Ray-Bans, a $25 gift card for my troubles, and a very sweet note from the Manager who helped me. This kind of personalized customer service is why small niche business thrive and make actual shopping more enjoyable than online shopping. Thanks team.

sunglasses hut should be ashamed of the business practices held at the deer park location and the…read morestore manager should be fired. At no time when I was buying sunglasses for my wife did they say it was custom. Just finding out that they were custom when I was attempting to return the sunglasses is unacceptable. beware all don't buy from this store or any sunglasses hut bunch of ripoff artist

Walked with a damaged pair or Ray-Bans and was told they couldn't be fixed and good luck. Went to…read moreNorthport optical and they repaired them as good as new. I wouldn't shop at the deer park location under any circumstances.

The staff's service is terrible, especially when two saleswomen are together. They start talking…read moreamongst themselves about the customers who come in, not caring if anyone can hear them. If they see customers wearing work clothes or casual clothes, they refuse to serve them and try to get them to leave as quickly as possible.

Horrible service. I went in looking for two pairs of sunglasses to replace the cheap knock-offs I…read morewas trying out just for a style check. The young woman at the store couldn't spare me even a moment of her time. Probably because I'm an older person and she was busy cooing to a younger couple that was trying on literally every pair of glasses in the store. After being ignored for 10 minutes I walked out, having tried on the glasses I wanted, and went home and ordered them from another source on line.

Spent $600 on sunglasses that are supposed to transition. They take way too long to transition…read more They don't transition while I'm in my car and when they do transition, they don't get dark enough when I went into the sunglass hut to ask if I could get the lens swapped. I was told that they don't do it and to go to Amazon and treated like utter shit.

What a horrible experience at the Sunglass Hut in Smith Haven Mall…read more My daughter simply wanted to find out whether her sunglasses were still covered under warranty. The staff seemed completely uninterested in helping and acted as though assisting a customer was an inconvenience. They initially couldn't locate the purchase in their system, so I pulled up the information on my phone myself. Even after providing proof of purchase, we were still given a hard time. Rather than helping resolve the issue, we were told to "go to the manufacturer" and the employee essentially walked away from the conversation. The store was completely empty at the time, so being too busy was certainly not the problem. Customer service should not end after a sale is made. A little effort, professionalism, and courtesy would have gone a long way. Unfortunately, we left feeling frustrated and unwelcome. Based on this experience, I would not recommend purchasing from this location.

Adam is fantastic in trying on Maui Jim's. He is courteous, accommodative, knowledgeable. High…read morerecommendation!

Didnt have the exact pair of sun glasses that I wanted, but found a very good alternative. You know…read morewhen you have something in mind, that you are sure it will be the right and the best thing for you, and you end with something totally different, but as good if not better. This is what happened to me. One last thing: The cases for the sun glasses. Why cant they give you an alternative to the one you got? Their policy is the case must match the sun glasses brand name.